Error
Codes
Error Description
Troubleshooting Recommendations
185
Server certificate expired
Send certificates for renewal
186
CA certificate expired
Send certificates for renewal
193
Modem not responding
In case of multiple occurrences, replace the hardware.
195
Radio on Initialization Fail??
In case of multiple occurrences, replace the hardware.
196
PPP connection fail
Check for correct APN, supercap voltage Item#3014(>3.2),
and Signal Strength
197
TCP/IP socket connection fail
Check PowerSpring and port numbers
200
Modem dial fail
Check packet service command, supercap voltage
Item#3014(>3.2), and Signal Strength
201
BLE Abrupt Connection Failure
Super capacitor voltage is low for bluetooth to connect.
Wait for 1-4hrs for the supercap to charge
202
BLE pairing fail
Retry pairing from MasterLink app or Switch Off and
switch On Bluetooth on mobile.
203
User table checksum error
In case of multiple occurrences, perform a reset. If problem
still persists, replace the hardware.
205
BLE out of bonds
Write Item# 3082 = 1 to unpair bonds
208
SRAM configuration checksum
mismatch
In case of multiple occurrences, perform a reset. If problem
still persists, replace the hardware.
8 Troubleshooting
Honeywell
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