PCB0001C-01-BHP-PDII0614
an override on the thermostat from anywhere
in the world or simply to view your current
condition point relative to your custom
ComfortWindow
settings.
There are many applications where it is very
convenient to utilize the Remote Access
Center while setting your temperature/humidity
settings. For example, if you are on your way
out of town and you forgot to put the Comfort
Window into Vacation Mode, simply log in
using your smart-phone to put it into Vacation
Mode. Or, if you are simply watching TV, it
can be very convenient to use your tablet to
change the temperature rather than walking
over to the thermostat. There are countless
applications for using this useful feature!
In general, the Remote Access Center website
is designed using separate Panels for each
type of operation. The home screen for your
Remote Access Center can be populated with
as many or as few panels as you desire. This
can be accessed using the My Profile →
Panels link in the menu bar. Each panel can
also be accessed separately through the menu
bar links.
It is possible to work with more than 1
thermostat using the same profile. Simply
connect as many thermostats as you need
using the Pair feature described above. Then,
all of your registered devices will appear under
the Devices link, and you can pick which
device to work with. Each device is defaulted
to automatically set the device time based on
the zip code that you initially set up, so even
after a power failure, your thermostat's date
and time will recover automatically.
The Remote Access Center also enables a
remote firmware update feature through the
Devices → Edit → Check for Firmware
Updates link. If you enable the latest firmware
updates to automatically be downloaded to the
device, you can rest assured that your
thermostat's firmware will always be up to
date.
The History feature within the Remote Access
Center is (under Devices → History) can
provide unique and interesting insights into
your Home's performance regarding its current
temperature/humidity relative to when the
cooling and heating equipment turn on. All of
this information is made available as long as
the Enable Anywhere Feature has been
enabled on the Comfort Window Pairing page.
More detailed help information is available
online through the Support → Help link in the
Remote Access Center.
Firmware Update / Failsafe Mode
Comfort Window comes with the ability to be
upgraded remotely over-the-air using our
firmware update feature. It is important to
maintain power at the thermostat while
performing a remote update. If, however,
power is lost during this process, Comfort
Window comes equipped with a failsafe
software mode that keeps the thermostat
operational. The failsafe mode contains a
copy of the software that was originally
shipped with the thermostat. In this way, you
can retry the firmware update or simply run the
thermostat from the failsafe mode as normal.
The failsafe software copy is never
overwritten, so no matter how many times the
update is tried, the thermostat will always be
able to recover.
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Figure 19: Remote Access Center's
Responsively Designed Website
