1
.
Warranty period
We provide one year warranty for the whole product, but consumables are not cover-
ed (consumables include various filter cartridges).
Note: The water purifier is only intended for household use, and may not be suitable
for commercial sites.
2. Warranty conditions
Users should follow the following rules, or else the warranty rights will be voided.
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Users should purchase the product from legal sellers through legal ways.
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Users should keep the invoice and the manual in a safe place.
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The product should be installed by service teams authorized by Honeywell
or qualified installation teams authorized by the State authority.
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The supplied manual must be strictly followed when using the product.
3. Exceptional conditions
Product malfunctions or damages in the following situations are not covered in the
warranty
：
1) Purchase the product through illegal means or illegal ways.
2) Products without invoice or proof materials.
3) Product malfunctions or damages caused by installation of the unqualified team
or without guidance of the manufacturer.
4) Use non-authorized parts or accessories.
5) Malfunctions or damages caused by improper use and breaking the rules of the
product manual.
6) Malfunctions or damages caused by forced use under abnormal conditions.
7) Damages caused by force majeure.
8) Products repaired by non-authorized staff.
4. Warranty service
Our company will provide comprehensive warranty service for the malfunctioned and
damaged products within the warranty period if they comply with the warranty condi-
tions and do not comply with any exceptional conditions. The warranty services incl-
ude:
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Repair the malfunctioned products for free;
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Replace the malfunctioned parts for free;
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Other services specified in the State regulations, including local laws.
5. Warranty service procedure
1) When the product malfunctions, turn off the water immediately. After verifying that
it meets all the requirements, contact the specified service provider immediately.
2) When the maintenance staff provides on-site services, the user should provide va-
lid invoice and describe the service conditions and malfunctions. After verifying the
product, the maintenance staff will carry out inspection and repair.
Warranty Provisions
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