122
Troubleshooting
The picture is blurry.
•
Check the video ground connections.
•
Check for ground loops.
•
Check camera focus.
The dome cannot find home or cannot go to a preset.
•
Ensure that no wires are interfering with the pan and tilt movements of the
scan assembly.
•
Ensure that the pan and tilt belts are properly seated on their respective
sprockets and are not loose.
The pan and tilt movements are jerky.
•
Ensure that no wires are interfering with the pan and tilt movements of the
scan assembly.
•
Ensure that the wiring to the motor is intact.
The picture appears to zoom for no reason.
•
On cameras equipped with electronic image stabilization (EIS), when EIS is
enabled, the image on the screen appears zoomed in. When a pan or tilt
command is received, EIS is disabled while the dome moves to its new
position. After the dome stops, EIS is re-enabled after a five second delay.
The lens is out of optical focus.
•
Ensure that the lens cap has been removed.
•
Send the dome to
Preset 98
. This resets the camera lens.
•
Clean the lens and dome, if needed (see
Take care when cleaning the lens and dome that you do not scratch the
optical surfaces.
A device cannot be connected.
•
If the message
Unable to connect to device [device name]. Limited
access to device
appears in the IP Utility’s status bar, the device you are
trying to connect to may be on a different subnet than your PC. Contact
your network administrator for assistance.
Summary of Contents for EQUIP Series
Page 6: ...vi ...
Page 10: ...x ...
Page 12: ...xii Figures ...
Page 14: ...xiv Tables ...
Page 18: ...xviii ...
Page 56: ...36 Preparing to Configure the Dome ...
Page 120: ...100 Configuring Video ...
Page 130: ...110 System Administration and Equipment Handling ...
Page 147: ......