Responding to messages
This section describes what messages are and how to respond to them.
About messages
Messages
are generated for many reasons. For example, when a point goes into alarm, you
may receive an explanatory message in addition to the alarm. Other types of messages may
also give you a set of procedures you are to perform, or list some actions you must take before
the message can be acknowledged.
Depending on how your system is configured, messages are either:
n
Removed from the Message Summary when they are acknowledged (or in the case of
messages that require confirmation, when they are acknowledged and confirmed), or
n
Retained in the Message Summary until they are manually cleared.
There are four types of messages:
n
Informational—appear in the Message Summary with a flashing
icon.
n
Confirmable—appear in the Message Summary with a flashing
icon.
n
Single signature—appear in the summary with a flashing
icon.
To acknowledge and confirm this type of message, you must provide your
electronic signature
.
n
Double signature—appear in the summary with a flashing
icon.
To acknowledge and confirm this type of message, you and another authorized person
must provide your electronic signatures.
Calling up the Message Summary
Messages that have not been acknowledged (and, if appropriate, confirmed) are listed in the
Message Summary.
The icon to the left of a message flashes if it has not been acknowledged.
Responding to messages
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