ELECTRICAL RATINGS
This HEV312 model is rated at 120V, 60 Hz.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST OR SEE
YOUR WARRANTY. DO NOT RETURN THE HUMIDIFIER TO THE ORIGINAL PLACE OF PURCHASE. DO
NOT ATTEMPT TO OPEN THE MOTOR HOUSING YOURSELF, DOING SO MAY VOID YOUR WARRANTY
AND CAUSE DAMAGE TO THE PRODUCT OR PERSONAL INJURY.
TROUBLESHOOTING
Q: I hear the fan turning, but I don’t see any mist. Is my humidifier operating properly?
A:
Dry air is pulled through the system and a fan disperses invisible, moisture balanced air. There is no
“mist” emitted. When operating normally you will feel only cool air coming from the unit. Monitor the
water level in your Tank/ Base. If you notice a decrease in the Water Tank over 24 hours then the
unit is operating normally.
Q: My unit has been running for several hours. I hear the fan spinning, but I do not notice the
water level in the tank decreasing.
A:
First, check the filter to ensure it is wet. If the pad appears dry, remove it from the filter holding
basket and gently rinse under cool water. Reposition wet filter in the filter holding basket. You may
also want to note the current moisture level in your home. If the humidity level is over 60% the unit
will not put out much moisture as your air is already saturated.
Q: My filter has turned light brown and rust colored. Do I need a new filter?
A:
Probably not. Since your filter has been made with Protec
®
antimicrobial the change in color
indicates only a mineral deposit. Soak filter in a sink full of cool water to help break up deposits.
The discoloration may remain but will not affect the humidifier’s performance.
Q: My humidifier doesn’t appear to be as clean as when I first purchased and/or I’m smelling
an unpleasant odor. What should I do?
A:
If you have been using your humidifier regularly for over 30 days, follow the cleaning instructions.
9
8
You should first read all instructions before
attempting to use this product.
A.
This 3 year limited warranty applies to
repair or replacement of product found to be
defective in material or workmanship. This
warranty does not apply to damage resulting
from commercial, abusive, unreasonable use
or supplemental damage. Defects that are
the result of normal wear and tear will not
be considered manufacturing defects under
this warranty.
KAZ IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES
OF ANY NATURE, ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT
IS LIMITED IN DURATION TO THE DURATION
OF THIS WARRANTY.
Some jurisdictions
do not allow the exclusion or limitation of
incidental or consequential damages or
limitations on how long an implied warranty
lasts, so the above limitations or exclusions
may not apply to you. This warranty gives
you specific legal rights, and you also may
have other rights which vary from jurisdiction
to jurisdiction. This warranty applies only to
the original purchaser of this product from the
original date of purchase.
B.
At its option, Kaz will repair or replace this
product if it is found to be defective in
material or workmanship.
C.
This warranty does not cover damage resulting
from any unauthorized attempts to repair
or from any use not in accordance with the
instruction manual.
D.
This warranty does not cover the filters,
pre-filters, UV bulbs or other accessories
(if included) except for material or
workmanship defects.
Call us toll-free at 1-800-477-0457 or
e-mail: consumerrelations@kaz.com
Please be sure to specify a model number located
on the box and the back and bottom of your unit.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE
CONTACT CONSUMER RELATIONS FIRST OR
SEE YOUR WARRANTY. DO NOT RETURN THE
PRODUCT TO THE ORIGINAL PLACE OF PURCHASE.
DO NOT ATTEMPT TO OPEN THE MOTOR HOUSING
YOURSELF, DOING SO MAY VOID YOUR WARRANTY
AND CAUSE DAMAGE TO THE PRODUCT OR
PERSONAL INJURY.
3 YEAR LIMITED WARRANTY
