78
Trouble Shooting
Problems
Suggestion
DataMax
®
installation
Check the following points, and then install the
software again.
• Administrator rights
To install the software, log on as a user with
Administrator rights.
• Security software
The installation may be impeded by security software.
Temporarily disable the
security software.
DataMax
®
running
When first time runs DataMax
®
after installed, it may be
blocked by firewall and the system may ask you to
confirm DataMax
®
to access network, be sure to click
all allow option.
Power ON but the
“POWER” LED is not
lit.
Is power connected?
If using a power adapter, please make sure use the
Honeywell recommend power adaptor.
If using customer power, please make sure the
proper wired with Vin and GND on the connector.
See detail information as on page 11
Unable to connect to
DataMax
®
Check the following points,
• RS232/485 connection (page 19)
• Ethernet connection (page 18)
Make sure the units are properly configured to the
related working mode.
Device is not
displayed in the
Device Selection
Area
To be found by DataMax
®
, Online devices must be
powered on and connected to the Local Area Network;
if you don't see the desired device within this list,
please verify its connections
to the LAN and assure it is powered on; then click on
the Search icon
to run a new device search.
Summary of Contents for HF800 Series
Page 1: ......
Page 15: ...15 3 Mounting bracket overall dimensions ...
Page 21: ...21 Privacy statement Privacy statement ...
Page 22: ...22 Choose destination location Ready to install program ...
Page 23: ...23 Setup status Complete ...
Page 39: ...39 3 Right click on Local Area Connection and click on Properties ...