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HH1800 User Guide
Troubleshoot a Corded Scanner
The scanner automatically performs self-tests whenever you turn it on. If your scanner is not
functioning properly, review the following Troubleshooting Guide to try to isolate the
problem.
Is the power on? Is the aimer on?
If the aimer isn’t illumin
ated, check that:
•
The cable is connected properly.
•
The host system power is on (if external power isn’t used).
•
The trigger works.
Is the scanner having trouble reading your symbols?
If the scanner isn’t read
ing symbols well, check that the symbols:
•
Aren’t smeared, rough, scratched, or exhibiting voids.
•
Aren’t coated with frost or water droplets on the surface.
•
Are enabled in the scanner or in the decoder to which the scanner connects.
Is the barcode displayed but not entered?
The barcode is displayed on the host device correctly, but you still have to press a key to enter
it (the Enter/Return key or the Tab key, for example).
•
You need to program a suffix. Programming a suffix enables the scanner to output the
barcode data plus the key you need
(such as “CR”) to enter the data
into your
on page 53 for further information.
If you aren’t sure what programming options have been set i
n the scanner, or if you want the
factory default settings restored, refer to
