HW7000E/HW7000EL Portable Electrical Generator Owner’s Manual
www.honeywellgenerators.com
33
TROUBLESHOOTING
NOTE:
For all customer service inquiries, call 1-888-HWHELP1 (494-3571) or visit www.honeywellgenerators.com.
ANYONE using or servicing this generator must read, understand, and follow all safety and operation instructions pro-
vided in the product manual. Failure to closely follow these instructions can result in circumstances leading to death,
serious injury, and property damage.
Using a generator indoors CAN KILL YOU IN MINUTES.
Generator exhaust contains carbon monoxide. This is a
poison you cannot see or smell.
NEVER use inside a home
or garage,
EVEN IF doors and
windows are open.
Only use OUTSIDE and
far away from windows,
doors, and vents.
PROBLEM
PROBABLE CAUSE
SOLUTION
Engine will not start or starts
and runs rough
No fuel.
Add fuel (page 25).
Stale fuel.
Drain fuel tank; fill with fresh fuel (page 31).
No or low engine oil.
Add engine oil (page 22).
Spark plug cap (wire) disconnected.
Install spark plug cap over spark plug.
Faulty/bad spark plug.
Check/replace spark plug (page 28).
Fuel not reaching carburetor.
Clean fuel sediment cup (page 28).
Dirty air filter.
Clean or replace air filter (page 25).
Dirty spark arrestor screen.
Clean spark arrestor screen (page 29).
Engine suddenly stops
No fuel.
Add fuel (page 25).
No or low engine oil.
Add engine oil (page 22).
No power at AC receptacle
Electrical overload on generator.
Check all circuit breakers for
“tripped’ position. If the master cir-
cuit breaker is tripped, reduce the
load on the Twist-Lock (NEMA L14-
30R) receptacle and reset the breaker. If a duplex
circuit breaker is tripped, reduce the load on the
duplex (NEMA 5-20R) receptacles above the
breaker, wait several minutes for the breaker to cool,
and reset the breaker.
Poor connection or defective cord.
Check cord connection. Replace defective cord.
Connected electrical appliance/
equipment is defective.
Check electrical appliance/equipment for defects.
Disconnect defective appliance/equipment from the
generator. Have appliance serviced by qualified
repair facility.
Engine cranking slowly
Low battery charge.
Charge / replace battery.
TABLE 7. Troubleshooting — Probable Causes and Solutions
WARNING
DANGER
Set
Tripped
Summary of Contents for HW7000E
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