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Troubleshooting Guide

IF...
Display will not come on.

Temperature display will not go lower
than 45° F 

 C] or higher than 88° F

[31 

C] 

during programming.

Temperature change occurs at the

wrong times.

Heating will not come on.

THEN...

Set the system switch to OFF. Remove batteries.
Insert batteries backward for 
at least five seconds to
reset thermostat. Replace batteries correctly. Display
should come on.
Make sure batteries are fresh and installed correctly.
Gently clean battery contacts using a soft pencil
eraser. Do not use anything abrasive on clips.

You have reached the temperature setting limit.
The setting range is 45° F to 88°F [7°Cto310 C].

Check the program times for the period in
question. Be sure that AM and PM indications
are correct. Make sure the current day and time are
correct. Reprogram if necessary.

Check that switch on thermostat is set to HEAT.

29

Heating will not come on  (continued). 

Cooling will not come on.

The house is too warm or too cool.

SYSTEM ON indicator is lit, but no
heat is coming from the registers.

I

Check the system fuse or circuit breaker and replace
or reset if necessary.
Check for correct wiring and good connections.
Jumper wires R and W. If heat does not come on,
contact your heating dealer.
If display is blank or says “bAt Lo,” install fresh
batteries.
If temperature setting is higher than current tempera-

ture, and SYSTEM ON indicator is lit, contact

Honeywell Customer Assistance at 1-800-468-1502.

Check that switch on thermostat is set to COOL.
Check the system fuse or circuit breaker and replace
or reset if necessary.
Check for correct wiring and good connections.

Jumper wires 

 and Y. If cooling does not come on,

contact your cooling dealer.
If display is blank or says “bAt Lo,” install fresh
batteries.

The thermostat has a built-in time delay on cooling.
Allow five to ten minutes after changing the setting
before the air conditioner starts.

30

Make sure outdoor disconnect is engaged (on).
If temperature setting is lower than current tempera-

ture, and SYSTEM ON indicator is lit, move system
switch from COOL to OFF for ten minutes. After ten
minutes, return switch to COOL position. If air
conditioner comes on, compressor may have reached
its high limit temperature protection and shut down. If
air conditioner does not come on after the ten minutes
and the SYSTEM ON indicator is lit, contact Honey-
well Consumer Assistance at 1-800-468-1502.
If 2- or 4-wire installation, verify that R-Rc jumper is
installed.

Press RUN PROGRAM key to check the current
temperature setting.

f desired, change the temperature setting. See

 14.

 time for the furnace to heat up and the fan to
 on before checking for heat at the register.

 to make sure system on-time is set

 according to pages 16 and 17.)

31

Summary of Contents for MagicStat CT2400

Page 1: ...ponsibility shall be to repair or replace the product within the terms stated above HONEYWELL SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY BREACH OF ANY WARRANTY EXPRESS OR IMPLIED OR ANY OTHER FAILURE OF THIS PRODUCT Some states do not allow the exclusion or limitation of incidental or consequent...

Page 2: ...ical location of a MERCURY SWITCH mercury switch in a thermostat w o 0 M3701 Table Of Contents STEP 1 Prepare For Installation 2 STEP 2 Remove Old Thermostat 4 STEP 3 Install The Batteries 6 STEP 4 Program The Thermostat 8 STEP 5 Adjust Fan Operation Switch As Required 16 STEP 6 Adjust System On Time As Required 16 STEP 7 Mount Thermostat Mounting Plate 18 STEP 8 Wire Thermostat Terminals 2O STEP ...

Page 3: ...neywell Chronotherm Thermostat you may find one or two wires that go to the C or Cl clock terminals on the Chronotherm Thermostat wiring wallplate Do not allow them to touch or you may damage your transformer Disconnect the wires and wrap them sepa rately using electrical tape Do not wrap them together Place the wires where they will not interfere with the operation of the new thermostat Record th...

Page 4: ...ges 12 and 13 to reprogram IMPORTANT Although the thermostat has a low battery indicator replace the batteries once a year to prevent the thermostat and heatinrjcooling system from shutting down due to lack of battery power As a precaution when leaving home for longer than a month change batteries before you leave to prevent the system from shutting down due to lack of battery power 7 Program The ...

Page 5: ...ogram all weekend When pressing the keys use the ball of your finger or a soft pencil eraser Use of sharp fingernails or pencil points can damage the keypad If you make an error at any time during programming just press the RUN PROGRAM key and continue again at the step where you left off Personal Programming Chart HEATING PROGRAM A Weekdays Start Time Heating Temperature WAKE LEAVE RETURN SLEEP A...

Page 6: ...ctions on pages 6 and 7 Set Current Time Day T i m e o 0 Ahead To set time press and release kwma once n until current time shows to set day Back Time pressandreleasewagain V n until current day shows then press p lm Back Heating Program c 1 With system switch at HEAT press and release uk once WAKE Mon Fri and SET appear on display 12 Time Temp c 1 Ahead 0 Warmer Use to program WAKE time and n o t...

Page 7: ...heat system set the switch to E The FUEL SWITCH see illustration on page 17 is E setting will allow the fan to turn on immedi factory set in the F position This is the correct ately with the heating or cooling in a system setting for most systems If your system is an where the G terminal is connected _ Adjust System On Time As Required El The system on time is facto set for a warm air gas or oil h...

Page 8: ...Mount Thermostat Mounting Plate Position mounting plate on wall Use a level to make sure mounting plate is level Use a ORS pencil to mark the two mounting holes 2 b 18 l Remove mounting plate from wall and drill LEVEL 3 1 6 inch holes in wall if drywall as marked HI la El For firmer material such as plaster or wood II drill 7 32 inch holes Gently tap anchors provided into drilled holes until flush...

Page 9: ......

Page 10: ......

Page 11: ...hermostat Operation After Programming And Installing HEATING Do not check heating system operation by jumpering thermostat terminals at the primary control such as the gas valve zone valve or oil burner control This will damage the thermostat Instead jumper R and W wires at the thermostat Temp c 1 Warmer Temp o Cooler Move the system switch to HEAT and the fan switch to AUTO Press key until the se...

Page 12: ...t AUTO The system and fan should be off 26 _ Set The Fan And System Switches tio on First set the fan switch FAN AUTO Normal settingfor most r homes A sinale sDeed fan will turn on automatically with air conditioner or furnace A two speed fan will usually run on high with air conditioner and on low with furnace Exception When Fan Operation Switch on back of thermostat is set to E position see page...

Page 13: ...resh batteries If temperature setting is higher than current tempera ture and SYSTEM ON indicator is lit contact Honeywell Customer Assistance at 1 800 468 1502 Check that switch on thermostat is set to COOL Check the system fuse or circuit breaker and replace or reset if necessary Check for correct wiring and good connections Jumper wires Rc and Y If cooling does not come on contact your cooling ...

Page 14: ...room temperature showing on thermostat display Make sure hole behind thermostat is plugged with insulation to help prevent drafts from adversely affecting thermostat operation The thermostat is factory calibrated and cannot be adjusted 32 Toll free Customer Assistance For all questions concerning this thermostat please read and follow the instructions If additional assistance is needed call Honeyw...

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