Chapter 7 — Troubleshoot Your Printer
MP Nova Mark II User Guide
65
Unable to print rotations:
•
The characters are formatted outside the dimensions of the label:
Check that the row/column values provide enough room for the height
of the image being printed.
Light print on the right side of the label:
•
The printer’s cover is not latched down: Latch it.
•
The printhead is not properly aligned: Call for service.
Printer fails to power ON:
•
The AC wall outlet may be faulty: Try another outlet.
•
The power supply may be faulty: Call for service.
•
Possible defective power switch: Call for service.
Label advances 2.5-5.1 cm (1-2 in.) before a fault indication:
•
The ribbon may be incorrectly installed. Ensure that the inked side of
the ribbon faces the labels. With most ribbons this can be verified by
rubbing paper against the ribbon; the ink should smudge the paper.
Or, if using label stock, the sticky side of a label will pull off the ink.
•
A mismatched ribbon/paper combination is resulting in an insufficient
amount of friction between paper and ribbon: Ensure that the correct
type of ribbon is being used with the media.
Label advances 30.5 cm (12 in.) before a fault indication:
•
The media may not be properly loaded: Reload it (see
“Insert Media”
on page 18
). When loading media ensure that the media hangers
and media guides are against the media and that gaps or marks in the
labels are in line with the media sensor.
•
The media sensor or media-sensor circuitry may be defective: Call for
service.
Labels move excessively from side to side during printing:
•
The media may not be properly loaded: Reload it (see
“Insert Media”
on page 18
). When loading media ensure that the media hangers
and media guides are against the media and that gaps or marks in the
labels are in line with the media sensor.
Summary of Contents for MP Nova Mark II
Page 1: ...MP Nova Mark II MP Nova4 DT MP Nova4 TT MP Nova6 DT MP Nova6 TT User Guide ...
Page 3: ...MP Nova Mark II User Guide iii ...
Page 6: ...vi MP Nova Mark II User Guide Consumables 74 General Media 74 ...
Page 13: ...Chapter 1 Safety Information 4 MP Nova Mark II User Guide ...
Page 47: ...Chapter 4 Printer Configuration 38 MP Nova Mark II User Guide ...
Page 59: ...Chapter 5 Printer Operation 50 MP Nova Mark II User Guide ...
Page 71: ...Chapter 6 Printer Maintenance 62 MP Nova Mark II User Guide ...
Page 75: ...Chapter 7 Troubleshoot Your Printer 66 MP Nova Mark II User Guide ...
Page 76: ...67 A Printer Specifications ...
Page 79: ...Appendix A Printer Specifications 70 MP Nova Mark II User Guide ...
Page 80: ...71 B Kits Parts Consumables ...
Page 84: ......
Page 85: ...Honeywell www honeywellaidc com MP Nova Mark II User Guide P N 92 2744 01 P N 92 2744 01 ...
