Honeywell PC42T, User Manual

Page 1: ...User Guide PC42t Desktop Printer V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 2: ...amages resulting from the furnishing performance or use of this material HII disclaims all responsibility for the selection and use of software and or hardware to achieve intended results This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated into another lan guage without the prior ...

Page 3: ...d with a copy of the dated pur chase record To learn more go to www honeywellaidc com and select Service Repair at the bottom of the page Limited Warranty For warranty information go to www honeywellaidc com and click Get Resources Product Warranty Warning Moving parts are exposed when the cover is open Make sure the cover is closed before you operate the printer Warning The printhead motor may be...

Page 4: ...rom spray and moisture Caution You must implement both hardware and software safety precautions to prevent the possibility of undefined system states Caution You must make sure that dangerous conditions cannot occur under any circumstances even for a brief period of time Caution Carefully read the warning text on the envelope before using a cleaning card Caution To reduce the risk of electric shoc...

Page 5: ...nnect the Printer to Power 16 About Printer Command Languages 16 About Direct Protocol 17 About ESim 17 About ZSim 17 How to Set the Printer Command Language 17 Set the Command Language with the Print Button 18 Set the Command Language from the Printer Web Page 18 About Test Labels 19 Print a Test Label When You Turn on the Printer 19 Print a Test Label When the Printer is Ready to Print 20 Connec...

Page 6: ...aintain the Printer 29 Contact Product Support 30 Locate the Printer Configuration and Serial Numbers 31 Printer Problems and Possible Solutions 32 How to Restore Default Settings 33 Restore Default Settings with the Print Button 33 Restore Default Settings from the Printer Web Page 34 Restore Default Settings with PrintSet 35 Clean the Printhead 35 Replace the Printhead 36 Clean the Platen Roller...

Page 7: ...ings 52 Manage I O Settings 54 Manage Services Settings 54 DNS Network Services 55 Net1 Network Services 55 WINS Network Services 56 Web Server Network Services 56 Print Labels with INPrint 57 About the INPrint Page 58 Print INPrint Labels 58 Predefined INPrint Label Formats 60 V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 8: ...Contents vi PC42t Desktop Printer User Guide V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 9: ...PC42t Desktop Printer User Guide vii V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 10: ...viii PC42t Desktop Printer User Guide V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 11: ...inter This chapter introduces the PC42t printer It includes descriptions of the printer features and basic operation V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 12: ...for connecting storage devices scanners or keyboards USB device port for connecting to a desktop PC support for printer programming languages including Direct Protocol ZSim and ESim optional factory installed Ethernet interface optional factory installed RS 232 serial port interface Printer Features Use the next illustrations to locate printer features PC42t Front Panel Power Latch Print Button St...

Page 13: ...ates the media prints a configuration label and then lets you select the printer command language Direct Protocol ESim or ZSim Release the Print button when the printer command language you want to use prints out Press and hold the Print button for two seconds and then release when the printer is idle The printer prints out several labels to calibrate the media sensor testfeed Press and hold the P...

Page 14: ...Press and hold the Print button for three seconds If the printer is paused the print job is canceled and any print jobs inside the printer are discarded The printer returns to the idle state How to Use the Print Button continued Print Button Action Description Status LED States LED State Description Off Power is turned off Green solid The printer is idle and waiting for the next print job Green bl...

Page 15: ...down to an acceptable temperature before it can resume printing Orange blink The printer is upgrading its firmware from an inserted USB flash drive Remove the USB flash drive after the LED turns solid green Red blink The printer is in Error mode The printer may be out of ribbon have ribbon installed when configured for direct thermal be out of media have the printhead lifted have a label obstructi...

Page 16: ...nually tear off the media upward against the tear bar 1 Press in on the cover latches on both sides of the printer and open the cover 2 Press in on the top of both locking tabs to open the print and ribbon mechanism V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 17: ... you have a 1 5 inch core insert the media spindle so that the 1 5 is facing upward 4 Adjust the black mark sensor according to this table Move the sensor to the left triangle for gap media Type of Media Position of Sensor Black mark Under the black mark Gap Line up with the left triangle Cloth tag and other media Line up with the right triangle default position V10 CONSUMIBLES S L Calle Llanos de...

Page 18: ...sm and to the front of the printer 6 Adjust the media holders to the width of the media or liner Make sure the media lays flat 7 Lower the print and ribbon mechanism and press down until both locking tabs snap into place V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 19: ...ure these printer settings Thermal transfer or direct thermal printing Media type Media width and length 10 Press and hold the Print button to print a test label For help see About Test Labels on page 19 V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 20: ...printer Load Ribbon You need to use thermal transfer ribbon to print on thermal transfer media Make sure to select ribbon that matches the face materials of the media to obtain the best durability and print quality Note Make sure to protect the media from direct sunlight and from dust dirt or other foreign particles that can impair the printout quality or cause unnecessary wear to the printhead Ex...

Page 21: ...rinter PC42t Desktop Printer User Guide 11 1 Press in on the cover latches on both sides of the printer and open the cover V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 22: ... into the empty ribbon takeup core If your media is not very wide center the media and the empty ribbon takeup core on the ribbon adapter Note The process to load ribbon with the 5 inch ribbon adapter is exactly the same as this procedure 0 1 1 2 2 3 3 0 1 1 2 2 3 3 V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 23: ...should come off of the roll as shown in the illustration 4 Place the empty ribbon takeup core between the front takeup core holders 5 Make sure both ribbon adapters are locked into the ribbon wheels on the left side of the print and ribbon mechanism V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 24: ...en the print and ribbon mechanism 7 Feed the ribbon down through the opening in the bottom of the print and ribbon mechanism over the printhead and the front of the mechanism and attach it to the empty takeup core V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 25: ... and that both of the white ribbon gears are rotating together 9 Close the print and ribbon mechanism and press down until both locking tabs snap into place 10 Close the printer cover 11 Make sure you configure these printer settings Thermal transfer printing Media type Media width and length V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 26: ...nfiguration label For help see How to Set the Printer Command Language on page 17 or About Test Labels on page 19 About Printer Command Languages A printer command language is a set of instructions that controls printer functions Configure the printer Return the status of the printer Control peripheral devices Format a label or receipt for printing The printer supports these command languages and ...

Page 27: ...ut ZSim ZSim ZPL II command language simulator interprets Zebra programs without requiring any host programming changes If you are sending ZPL label files to the printer select ZSim as your printer command language For more information see the ZSim Command Reference How to Set the Printer Command Language You can use one of these methods to change the printer command language Print button Printer ...

Page 28: ...ges one at a time at two second intervals 5 When the label prints out with the command language you want to use release the Print button Set the Command Language from the Printer Web Page To set the command language from the printer web page you need to turn on the printer and connect to your Ethernet network 1 Make sure that the printer has media and ribbon if necessary installed 2 On your PC ope...

Page 29: ...rinter when the printer is ready to print with the printer configuration software You can also print test labels from the printer web page which requires a network connection to a desktop PC You need to know the printer IP address to view the printer web page It takes around 10 seconds to acquire the IP address when you connect the printer through Ethernet If the test label shows the IP address as...

Page 30: ...is sitting idle and ready to print 1 Make sure that the printer has media and ribbon if necessary installed 2 Press and hold the Print button until the printer advances media to the beginning of the next label The printer will then print out a Configuration label V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 31: ...is chapter explains how to download the Windows printer drivers and connect the PC42t printer to your PC and an Ethernet network V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 32: ...rCompanion CD but you still need to install driver software follow this procedure to download InterDriver from the Honeywell website and install the drivers 1 Open a web browser and go to www honeywellaidc com 2 Select Products Printers and Media PC42t Economy Desktop Printer 3 From the Software tab select the latest version of InterDriver and save it to your PC 4 Double click the exe file to inst...

Page 33: ...r installation connect the other end to your PC Connect the Printer with a Serial Cable If you have the optional factory installed serial port on your printer you can connect the printer to the serial port on a PC 1 Connect one end of the serial cable to the connector on the back of the printer and connect the other end to your PC 2 Configure the serial port settings with the printer web page or w...

Page 34: ...rk 3 Print a configuration label to find the IP address for the printer For help see About Test Labels on page 19 It takes approximately 10 seconds after the printer LED turns steady green to obtain an IP address If the configuration label prints an IP address of 0 0 0 0 wait 10 seconds and print another label 4 Configure any necessary Ethernet settings through the printer web page or PrintSet Con...

Page 35: ... settings from the printer web page 1 Start a web browser on your PC 2 In the address field type the IP address of your printer and press Enter The printer web page appears 3 Click Login 4 Type your Username and Password in the entry fields and then click Login The default username is itadmin and the default password is pass Note If you do not know the IP address of your printer you can print a co...

Page 36: ...mary To configure printer settings use the links in the navigation pane For serial port settings click Communications For media print quality or performance settings click Printing For display service and general settings and maintenance alert message triggers click System Settings V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 37: ...ur printer to your PC using a serial USB or network connection 4 Launch PrintSet and start configuring your printer For help see the PrintSet online help Upgrade the Firmware You should check for periodic updates to the printer firmware Updated firmware can include bug fixes or additional features that you might find useful The latest version of the firmware is available from the PC42t printer Sof...

Page 38: ...e to upgrade the printer firmware 1 Make sure the USB storage device has a single partition and is formatted as FAT16 or FAT32 2 Download the printer firmware from the Honeywell website 3 Copy the firmware upgrade file typically a bin format to the root of a USB storage device 4 Turn off the printer 5 Insert the USB storage device into one of the USB host ports 6 Turn on the printer As the firmwar...

Page 39: ...29 3 Troubleshoot and Maintain the Printer V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 40: ...n the U S A and Canada call 1 800 782 4263 To contact an expert outside the U S A and Canada go to www honeywellaidc com Contact Before you call Product Support make sure you have this information ready Printer serial number Printer configuration number Firmware type and version Printer command language Serial port settings if applicable Media settings Ethernet settings if applicable You can find ...

Page 41: ...te the Printer Configuration and Serial Numbers You can also find the printer configuration and serial numbers on the product label located on the bottom of the printer Configuration Label V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 42: ... help see Clean the Printhead on page 35 The print quality is poor Try these possible solutions Clean the printhead For help see Clean the Printhead on page 35 Make sure the ribbon is compatible with the media Make sure the darkness setting is correct for the media and ribbon combination The printer seems to be working but nothing prints For direct thermal printing try these solutions Make sure th...

Page 43: ... both locking tabs to open the print and ribbon mechanism 4 Turn the printer on 5 When the status LED starts blinking green press and hold the Print button until the status LED turns off 6 Make sure the media is loaded correctly 7 Close the print and ribbon mechanism 8 Close the cover The printer continues to print or feed when it should stop printing Check to see if a stuck label is blocking the ...

Page 44: ...page appears 4 Type your Username and Password in the entry fields and then click Login Use the default username of itadmin and the default password of pass 5 Click the Services tab Restore Defaults 6 Select the settings you want to restore Check the Network settings check box to restore defaults for all network connections such as IP address and network name Check the User Installed Files check b...

Page 45: ...d disconnect the printer from power 2 Open the printer open the print mechanism and remove the media and ribbon if installed 3 Insert most of the cleaning card under the printhead and then lower the print mechanism 4 Pull out the cleaning card and raise the printhead 5 Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue 6 Print a test label to check for print qual...

Page 46: ...nthead when you restart the printer 1 Turn off the printer and disconnect the power cord 2 Press in on the cover latches on both sides of the printer and open the cover 3 Press in on the top of both locking tabs to open the print and ribbon mechanism For a thermal transfer printer remove the ribbon 4 Pull the printhead latches apart one at a time until the printhead falls forward away from the pri...

Page 47: ...printhead 10 Slide the printhead into the holders in the print mechanism 11 Tilt the printhead up into the printer lid and press it into place 12 When the printhead is in the correct position the printhead latches snap into place on the sides of the printhead For a thermal transfer printer install the ribbon 13 Close the print and ribbon mechanism and the cover Warning Do not touch the printhead s...

Page 48: ...ter off and disconnect the power cord 2 Press in on the cover latches on both sides of the printer and open the cover 3 Press in on the top of both locking tabs to open the print and ribbon mechanism 4 Remove the installed media and ribbon 5 Pry up on the end of the platen roller near the gear Caution Never use hard or sharp tools to peel away stuck labels or other material The platen roller is de...

Page 49: ...erse Steps 5 and 6 to install the roller 9 Lower the print and ribbon mechanism and press down on each side until the locking tabs snap into place 10 Close the cover Clean the Interior of the Printer To keep the interior of the printer clean Make sure the media path is clean Make sure sensor mylar covers are free of fingerprints oil dirt and dust V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9...

Page 50: ...ducts for compatibility with the exterior of the PC42t printer Recommended Cleaners Manufacturer Product Homax Goo Gone Johnson Virex TB Metrex Cavi Wipes Multiple suppliers 70 isopropyl alcohol Ammonium chloride 10 Ethylene glycol screen cleaner Sodium hypochlorite 6 Orange Sol Multi Use Citrus PDI SANI CLOTH HB SANI CLOTH PLUS SUPER SANI CLOTH PDI and others Alcohol Prep Pads Quest Chemical Corp...

Page 51: ...41 A Specifications This appendix contains specifications for the PC42t printer V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 52: ... ips Print Resolution 203 dpi 8 dots mm Print Width 104 mm 4 09 in max Media Width 25 4 to 110 mm 0 99 to 4 33 in Label Roll Diameter maximum 127 mm 5 in Label Length minimum 9 60 mm 34 in Gap Length Between Labels 2 to 4 5 mm 0 08 to 0 18 in Black Mark Length 3 to 5 mm 0 12 to 0 19 in can be adjusted from center to extreme left Media Thickness 0 0762 to 0 254 mm 3 to 10 mil Liner Opacity maximum ...

Page 53: ... GB Supported Command Languages Direct Protocol ESim ZSim Sensors Label gap sensor Headlift sensor Ribbon out sensor Black mark sensor Network Services FTP Line Printer Remote Protocol LPR Telnet 9100 DHCP Raw TCP BOOTP Web page Support 10 100 Mbps Fast Ethernet 10BASE T 100BASE T V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 54: ...dium Simplified Chinese GB18030 Supported Font Types TrueType OpenType Bitmap Supported Graphic File Types Supports 1 bit color depth black and white only PCX PNG GIF BMP Drivers Support for Microsoft Windows XP Vista Windows 7 Server 2003 and Server 2008 Supports 32 bit and 64 bit editions InterDriver also supports Windows 8 and Windows Server 2012 V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nav...

Page 55: ...de 128 Code 128 Subset A Code 128 Subset B Code 128 Subset C Code 128 UCC DUN 14 16 EAN EAN 8 EAN 13 EAN 128 EAN 128 subset A EAN 128 Subset B EAN 128 Subset C HIBC 39 HIBC 128 Industrial 2 of 5 Interleaved 2 of 5 ISBT 128 Matrix 2 of 5 Straight 2 of 5 UPC Add on bar code symbologies Add on 2 V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 56: ...ited GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Truncated MaxiCode MicroPDF417 MSI modified Plessey PDF417 Planet Plessey Postnet QR Code USPS 4 State Customer Bar Code Composite bar code symbologies EAN 8 Composite CC A CC B EAN 13 Composite CC A CC B GS1 Composite previously called EAN UCC Composite UPC A Composite CC A CC B UPC E Composite CC A CC B V10 CONSUMIBLES S L ...

Page 57: ...47 B Default Settings This appendix contains all of the default settings for the printer V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 58: ... of bits that define a character or byte 8 Parity Specifies how the printer checks the integrity of the transmitted data None Stop Bits Number of bits sent at the end of every character to allow the receiving signal hardware to detect the end of a character and to resynchronize with the character stream 1 Hardware Specifies if hardware flow control RTS CTS is used to manage the rate of data transm...

Page 59: ...ription Default IP Assignment Method Specifies how the printer obtains an IP address DHCP IP Address Specifies the unique network level address that is assigned to each device in a TCP IP network IPv4 0 0 0 0 Subnet Mask Specifies a number that defines the range of IP addresses that can be used in a TCP IP network 0 0 0 0 Default Router Specifies the IP address of a router that is used when a devi...

Page 60: ...el along the printhead to the edge of the printable area Unit of measurement is defined in the Unit of Measurement parameter 0 Media Width Sets the width of the printable area measured from the media margin X across the printhead Unit of measurement is defined in the Unit of Measure parameter 812 dots 935 044 001 Honeywell 9680 Old Bailes Road Fort Mill SC 29707 8 EDIA MARGIN 935 044 001 Honeywell...

Page 61: ...ete labels Off Start Adjust Sets the length of media the printer feeds positive value or retracts negative value before printing a label Unit of measurement is defined in the Unit of Measure parameter Range is 9999 to 9999 0 dots Stop Adjust Sets the length of media the printer feeds positive value or retracts negative value after printing a label Unit of measurement is defined in the Unit of Meas...

Page 62: ...the action when you turn the printer on No Action Formfeed The printer feeds one label Testfeed The printer prints two configuration labels as it calibrates the media sensors No Action Head Down Action Sets the action when you close the print mechanism after opening it No Action Formfeed The printer feeds one label Testfeed The printer prints two configuration labels as it calibrates the media sen...

Page 63: ... English Display Language Web Page Selects the language the printer uses to display text on the web page English Keyboard Input Selects the language of the external keyboard that is connected to the printer U S U K Time Sets the current time System time Command Language Sets the printer command language If changed it requires a restart of the printer Direct Protocol Unit of Measure Selects the uni...

Page 64: ...b System Settings Manage Services Manage I O Settings Setting Description Default Ethernet Allows the printer to communicate using Ethernet Enable Manage Services Settings Setting Description Default Web Server Determines if the web server is enabled in the printer Enable FTP Determines if the printer can use FTP File Transfer Protocol Enable Net1 Determines if the printer can use Telnet to commun...

Page 65: ...s DNS requests The DNS server retains IP addresses and routing information for the TCP IP network 0 0 0 0 Secondary DNS Server Sets the IP address of the secondary server to which the printer sends DNS requests The DNS server retains IP addresses and routing information for the TCP IP network 0 0 0 0 Net1 Network Services Settings Setting Description Default Queue Selects how the printer handles m...

Page 66: ...ing Description Default Primary WINS Server Sets the IP address of the primary server to which the printer sends WINS requests The WINS server retains IP addresses and routing information for the TCP IP network 0 0 0 0 Secondary WINS Server Sets the IP address of the secondary server to which the printer sends WINS requests The WINS server retains IP addresses and routing information for the TCP I...

Page 67: ...57 C Print Labels with INPrint This appendix explains how to use the INPrint feature to print labels V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 68: ...fined label formats You can also copy your own label formats to the printer and print them from this page PC42t INPrint Web Page Print INPrint Labels If the printer is connected to an Ethernet network you can print labels by entering information in a web form You access web forms through the printer web page 1 On your desktop PC start a browser 2 In the address bar type the IP address of your prin...

Page 69: ...eated the web form yourself click Customer Downloaded and then select the web form from the list If you want to use one of the Resident web forms click Resident and then select the web form from the list 7 Type information in the web form as needed 8 Optional To preview the label on the screen click Preview An Example of a Resident Return Address Label 9 To print the label click Print V10 CONSUMIB...

Page 70: ...User Guide Predefined INPrint Label Formats Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_returnadd_3x1 lbx 203_in_demo_4x6 lbx V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 71: ... Printer User Guide 61 203_shipaddr_4x6 lbx 203_packslip_4x6 lbx Predefined INPrint Label Formats and Sample Illustrations continued Format Name Sample V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 72: ...Appendix C Print Labels with INPrint 62 PC42t Desktop Printer User Guide V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...

Page 73: ...Honeywell 9680 Old Bailes Road Fort Mill SC 29707 www honeywellaidc com PC42t EN UG Rev D 1 18 V10 CONSUMIBLES S L Calle Llanos de Jerez 18 Nave 9 Coslada https v10consumibles com Tel 910 269 309 ...