Honeywell RAPID EYE MULTI-MEDIA, Operator'S Manual

Page 1: ...K5404V9 12 04 Rev B View Operator Guide for Rapid Eye Multi Media Units ...

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Page 3: ...ISSUE DATE REVISIONS V9 September 2004 Honeywell template V9 B December 2004 Formatting pagination minor edits ...

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Page 5: ...6 3 4 Ending a Retrieval Session 3 8 4 Troubleshooting Video 4 1 4 1 Adjusting a Video Feed 4 1 4 2 At the Source 4 4 5 Searching for Motion 5 1 5 1 Setup 5 1 5 2 Preparation 5 2 5 3 Search Report 5 7 5 4 Video from Motion Search 5 9 5 5 Opting for a Retrieval Session 5 12 5 6 False Positive Reports 5 13 5 7 Saving Reusing Search Data 5 16 6 Alarms and Events 6 1 6 1 About Alarms 6 1 6 2 Live alar...

Page 6: ...o 8 4 9 Watching Site Tours 9 1 9 1 About Site Tour 9 1 9 2 Running a Site Tour 9 2 9 3 Site Tour Properties 9 3 9 4 Stopping a Site Tour 9 3 10 Event Search Session 10 1 10 1 Overview 10 1 10 2 Searching for Event Records 10 1 10 3 Results 10 3 11 Customer Devices 11 1 11 1 Live Data 11 1 11 2 Recorded Data 11 1 11 3 Searching for Data 11 1 12 Scheduling 12 1 12 1 Camera Schedule 12 2 12 2 Alarm ...

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Page 9: ...f the following click Start point or click to Programs and then Rapid Eye Multi Media Click Rapid Eye Multi Media View double click the shortcut to View 2 In the logon dialog s User ID box type the name of a Multi operator account See fig 2 below 3 If your Multi SA has assigned a password to the account type it in the Password box 4 If a Multi Media database Multi db was not selected during the in...

Page 10: ... Multi sites are either Multi Media units and or older Multi units action tabs The Sites tab is where you begin See figure 3 Clicking other action tabs Tours Log Clips displays different buttons on the toolbar session pane Where video and text are displayed Sessions are shown at operator s discretion Sessions include Live Retrieval Maintenance Motion search Event search and Data search sessions Al...

Page 11: ...u use the site 1 2 2 Site Quick Search Fig 4 Find Site box To locate a Multi Media unit named Rosde lab 35 type 35 sde or other text fragment in the box 3 To search through long lists of Multi sites 1 Click the Sites tab if it is not selected 2 In the Find Site Containing box see figure 4 type a few characters that follow each other in the site s name The first site where this combination of chara...

Page 12: ...click on the site name to view the shortcut menu and select Properties Click Properties on the Actions menu 5 To close the Site Properties dialogue click OK 1 3 Your Account Information 5 To obtain the latest site list Click the Refresh command on the View menu or the Refresh button Fig 5 Refresh command button The Refresh command updates the list of the sites and connections in your Multi Media s...

Page 13: ...e toolbar and status bar are displayed when you click their commands on the View menu and checkmarks appears see figure 6 Fig 6 The first two commands on the View menu can help show video from more cameras 7 To give the session pane more screen real estate 1 Click Toolbar on the View menu See figure 6 When no check mark appears the main view toolbar is hidden away 2 Click Status Bar on the View me...

Page 14: ... video is recorded 5 To list alarms if any from or about a site 6 3 1 To set alarms to configure the connected cameras and so on 6 7 For connecting to a site without running a session mostly for dial up to save time when starting sessions n a To end the connection to a site giving you a quick one step way to end all sessions involving that site n a To list some of the communication settings for a ...

Page 15: ...installation questions or for ordering and parts information have your Multi SA contact the vendor or distributor of the system For software training or for reporting a malfunction the Multi SA can call Honeywell Multi Technical support at 1 800 796 2288 Historical note about Multi Media unit You may find other names for a Multi Media unit in older editions of user guides Terms no longer used are ...

Page 16: ...View Operator Guide 1 8 Please continue ...

Page 17: ...rupted by using audio over dial up Live video can be combined with audio only on a network connection 2 1 Viewing Live Video Process Start by selecting a Multi site and then running a Live session Select which cameras to use Video reaches your PC until the Live session ends 2 1 1 Starting a Live Session 9 To start a live session at a site 1 Run View to do so see 1 1 Starting View on p 1 1 2 After ...

Page 18: ...and a list of streams cameras and other data devices is displayed see figure 8 Fig 7 Choosing a connection 2 1 2 Selecting Cameras Stream identifies the different feeds video audio or data coming through a Multi Media unit 10 To select live video feeds from a site 1 In the Stream List dialog see figure 8 select as many cameras as you need 2 Click OK Each live video feed is displayed in its own cam...

Page 19: ...Live Video 2 3 Fig 8 Live session connection icons appear on the site list Fig 9 Live video feed from a camera named side entrance at a site called Foucault facility 232 ...

Page 20: ...e only during the retrieval of recorded video or when watching a video clip See 7 4 Stills on p 7 7 2 1 3 Managing Video Feeds 13 To move size and tile camera windows 1 Each tear away player has its own menu listing commands for the orderly display of camera and text windows 2 Individual feeds can be dragged and resized within a session window as needed 14 To discard a video feed Close the video f...

Page 21: ...Live Video 2 5 Fig 10 Locating commands to manage video feeds Fig 11 The View menus a main one in the View window and in each player ...

Page 22: ...ss Fig 12 Video Smoothing is off by default to avoid taxing slower PCs 17 To change the video smoothing default 1 While running View click Options on the main View menu 2 Click New Players The Options for New Players dialog appears See fig 12 3 Click Engage Video Smoothing 4 You have the option of removing the settings of Only on Double Sized Streams and or Only on Active Streams 5 Click OK The de...

Page 23: ...TRL key on the PC keyboard while customizing a Video Quality setting 2 1 5 Customizing the Time Display Time reference You have the option of displaying time as Universal Coordinated Time UTC or showing the Multi Media unit s remote time zone RTZ or the View operator s own local time LTZ Check if the PC s clock is set correctly before doing so UTC is also known as Greenwich Mean Time GMT 21 To set...

Page 24: ...for a session 2 2 Resolution of Live Video Dynamic resolution for Live video Video resolution is dynamic for live sessions As an operator makes a camera window larger or smaller the resolution of its video image is optimized for window size and speed of delivery 2 2 1 Monitor Settings in Microsoft Windows Setting Microsoft Windows For operators who plan to use View s higher resolution settings Hon...

Page 25: ...ome camera windows then extend beyond the monitor s surface At any setting camera windows can be dragged as needed and the player window scrolled 24 To change a PC monitor s Display Properties 1 On the Microsoft Windows desktop click Start A list of menus appears showing the Settings menu 2 Click Control Panel on the Settings menu A Control Panel window appears 3 Click the Display icon in the Cont...

Page 26: ...wing Click the Monitor tab You can change the Refresh Frequency as needed Click the Adapter tab then click List All Modes You can change the refresh rate Hertz along with a screen area with one click as needed 7 Click OK The tabs for advanced settings disappear and the Display Properties window is shown 8 Click Close For some settings you need to restart your computer Higher refresh rates can alle...

Page 27: ...indow s video A small menu appears on the video See figure 16 2 Point to or click Video Resolution to display a list of resolutions 3 Click a value The menu vanishes and the camera window is sized optimally Fig 16 Menu available in a camera window during a Live session Resolution gauge amount of resolution After sizing a camera window a resolution gauge reports if resolution is low high or in betw...

Page 28: ... reports how far or close a camera window is from optimal size Maximum resolution technical note At the highest resolution NTSC 704 480 pixels PAL 704 576 pixels View displays an image using all of the pixels obtained from a CCTV camera s signal 2 2 3 Beyond Resolution Other settings for good video A camera s resolution is one of many components for obtaining good video Use View s settings for Qua...

Page 29: ...on Reference NTSC resolutions Multi Media Table 3 Multi Media unit NTSC video feeds resolutions offered for viewing unit s CPU resolution pixel pixel Intel legacy 160 120 320 240 640 240 640 480 704 480 Pentium 4 P4 Pentium 3 P3 P3 running older software n a Use procedure 28 below on p 2 14 to identify a Multi Media unit s processor The legacy setting 320 192 is the resolution used by the older Mu...

Page 30: ...Not available on Multi Media LT units except during maximal zoom of one video feed while using LocalView Table 6 Resolution legend PAL camera pixel pixel resolution gauge resolution pixel pixel 192 144 384 288 704 288 704 576 Not available on Multi Media LT unit Multi Media unit s processor 28 To identify a unit s processor 1 Continue or start a maintenance session for the Rapid Eye site 2 Click t...

Page 31: ...stem tab Older units Older Rapid Eye units Multi Plus use a Legacy resolution of 320 192 pixels When viewing video from an older unit Camera windows are smaller and no resolution gauge appears See figure 22 Fig 22 Video feed from older unit appears in a smaller camera window Newer units set to legacy resolution If resolution is set to Legacy on a newer Multi Media unit the picture is cropped and t...

Page 32: ...control PTZ cameras You will notice that PTZ is added to the title bar of a camera window when running a live session using a PTZ camera Buttons for PTZ commands appear on the toolbar when a PTZ camera window is selected See figure 23 Fig 23 Using the mouse to control PTZ cameras As you move the mouse pointer through a PTZ camera window the pointer changes to a white octagon or to an arrow with a ...

Page 33: ...dow next to the pointer 4 Click or drag the pointer to PTZ Preset A list is displayed 5 Click one of the preset labels The camera moves to the location set in the preset Changing a preset The position of a PTZ camera when not being monitored can be assigned to preset 1 To record useful video when not monitored change a preset 1 in consultation with a Multi SA or your security officer 33 To set a P...

Page 34: ...a is panning tilting or zooming If you plan to use motion search on a PTZ camera use Stay put or a preset after close of session See table 8 Motion search can also be used to find out when a PTZ camera was moved if that camera should be staying put 2 3 2 PTZ Command Reference Table 9 PTZ commands on toolbar Button Function Result zoom in zoom out subjects in the camera window appear closer subject...

Page 35: ...way player Live from window or Click Disconnect on the View toolbar This also closes other sessions such as retrieval or alarm at the site This removes the Live indicator beneath that site on the Site action tab Ending a live session discards all video feeds A live session also ends when you exit View ...

Page 36: ...View Operator Guide 2 20 Please continue ...

Page 37: ...e Sites tab 3 Click a site name listed on the tab See 1 2 1 Selecting a Multi Site on p 1 3 3 1 2 Starting a Retrieval Session 36 To obtain a tear away video player After selecting a site do one of the following Click on the Toolbar Right click on the site name on the shortcut menu that appears click Retrieval or Click Retrieval on the Actions menu Then either a tear away player appears in the ses...

Page 38: ...g date time of the retrieval session before or after selecting video feeds 37 To type the start date and time of a retrieval 1 In the Stream List dialog click the part of the date or time that you want to change in the Retrieve from boxes 2 Use the arrow keys on your keyboard to change the number or type a number that you want 3 Repeat these steps as needed Fig 24 As a Retrieval session is establi...

Page 39: ...ed 2 Click OK Each feed of retrieved video is displayed in its own camera window 3 2 Controlling Playback A retrieval session automatically adds the playback toolbar to its tear away player The playback controls for viewing recorded video are conveniently grouped on a toolbar Fig 25 Playback toolbar 3 2 1 Playback Speed Slider Fig 26 Setting the playback speed slider to ten times the normal speed ...

Page 40: ...to the left of its center position by small amounts 3 Place the mouse pointer above the pause button 4 When the event occurs click pause Top of the minute means that the jump to time slider rounds partial minutes to the earliest time Go to When you know the time of the recorded video that you need click Go to This displays a Go To a Specific Time dialog for typing a date and time see figure 28 Fig...

Page 41: ... through video see above a later media indicator appears and flashes click its clock face icon A report appears as in figure 30 Right clicking hides the icon and no report is produced Fig 30 Obtaining a later media report 3 2 3 Top of the minute Skipping Skipping to two minutes later from 10 02 57 brings you to 10 04 00 the top of the minute not 10 04 57 The same applies to jumping to later earlie...

Page 42: ...ng one of the higher numbered cameras also slightly pushes back the time of the first image obtained 3 3 Resolution of Recorded Video Optimal size for camera windows in a Retrieval During a Retrieval session an operator can size camera windows optimally for the resolution at which recording was made 45 To size a camera window optimally for a resolution 1 While running a Retrieval session right cli...

Page 43: ...ecorded by that camera Fig 33 Resolution gauge for PAL indicates resolution setting for video recorded by that camera Set a Multi Media unit to use either NTSC or PAL cameras both types cannot be used on the same unit The resolution of the recorded video is shown by the resolution gauge See tables 12 and 13 The red dot in the upper row of the icon indicates that the resolution applies to recorded ...

Page 44: ...owing Close a Retrieval from site name window or Click Disconnect on the Toolbar This also closes other sessions e g live video retrieval alarm at the site On the Site action tab beneath that site the Retrieval indicator is removed Exiting View also disconnects sites See also audio See 8 3 Recorded Audio on p 8 2 data 11 1 Live Data p 11 1 Live Video 2 0 p 2 1 scheduling See 12 Scheduling p 12 1 A...

Page 45: ... right to run maintenance sessions Video feeds are adjusted individually for each camera while running a maintenance session You can adjust a video feed s brightness contrast hue saturation gain AGC Fig 34 The Motion and PTZ selections show different controls Honeywell recommends you leave the gain to automatic To do so leave set a checkmark in the AGC box on the Video tab during a maintenance ses...

Page 46: ...t rights and camera settings Honeywell recommends that changes to camera settings be tested by running Live and Retrieval sessions by a View operator or by the Multi SA Extreme settings can produce recorded video that might not meet your organization s security needs 4 1 1 Configuration Tips Common sense caution The flexibility that Multi offers lets you configure the system beyond the capacity of...

Page 47: ...mportant data Rules that generate many alarms can slow performance Close unnecessary camera windows Fewer open camera windows increases the speed of the other video feeds being displayed from that site To discard a video feed from monitoring in a Live session close its Camera window see figure 10 on p 2 4 in section 2 1 3 Managing Video Feeds Set Recording Rate to a lower number See figure 35 If y...

Page 48: ...s environmental conditions Condensation excessive heat or cold even a dirty camera lens due to dust or grease can be common over time and require onsite maintenance Report problems with camera position to your organization A discussion of good camera position corrective photography and so on are beyond the scope of this guide For such background questions see reference works such as Kruegle Herman...

Page 49: ...arch works only if motion detection was enabled during the recording of the video that you plan to search Fig 36 Motion button for starting a Motion session Starting a Session Fig 37 Online reminder of what comes next when searching for motion 49 To start a Motion Search session On the Site action tab either right click the name of the site you plan to search Click Motion on the menu that appears ...

Page 50: ...ot listed in a Motion Search Select a camera from the Stream list See 1 in figure 38 2 Indicate date and or time by clicking and typing in the From and To boxes A calendar utility is available by clicking the From and To arrows 3 Click Fetch Two frames of video are displayed an initial frame from the From time and date another final frame from the To The initial frame is enlarged for setting searc...

Page 51: ... utility is January first 2000 Fig 39 The icon for the later media indicator resembles a clock face 51 To obtain the time offset of later media Click the later media icon If the image is dark check the time in the Offset Image Time window to find out if for example the video was recorded at night Fig 40 Requesting video from a time when none is available Future date and time To Requests for a futu...

Page 52: ... occurrences of movement within the interval are reported as a single item in the motion search report Adjust the interval as needed Range 1 to 9999 or 2h 46 39 Fig 41 Detection options toolbar Sensitivity and Interval 5 2 3 Masking that Detects Motion You can focus View to search for motion only on areas of the video that you mask Mask buttons Show Hide masking grid Toggle for the presence absenc...

Page 53: ...on 2 On the larger image click where you need the motion search to occur Blocks appear as you click on the image You can click as many times as needed See figure 42 53 To remove a block in a mask Click the block 54 To view more masking commands Place the mouse pointer on the large video image of a motion session and right click A menu appears showing global masking commands See figure 42 Fig 42 En...

Page 54: ...then be used to add new masks Invert mask Unmasks masked areas and masks unmasked areas 55 To mask a larger area with one click Press and hold the Ctrl key on the PC s keyboard then click the larger image A larger mask 3x3 blocks is inserted 56 To exclude an area from a search 1 After preparing a motion search see 5 2 Preparation click the Show Hide mask button You have the option of clicking the ...

Page 55: ... figure 43 you can see that the leftmost column of a report shows the magnitude or how strongly a video image has changed Low magnitudes of 10 to 20 indicate that gradual changes in lighting or slow movement are being detected Higher magnitudes 70 or more usually mean quick motion or sudden dramatic changes in lighting 58 To customize the range of magnitudes reported 1 After obtaining a motion sea...

Page 56: ... figure 44 Zoom The frequency chart of a selection of items can be zoomed for an enhanced view of the chart between reports of motion detection See figure 45 You can double click a vertical bar to see the video excerpt associated with it Trim The Trim button works when you have zoomed the frequency chart showing only your selection of items in the list Together with the magnitudes filter Trim can ...

Page 57: ... list 5 4 Video from Motion Search 59 To view video of results in the Motion Search session In the motion search report do one of the following double click a list item The video excerpt plays in the Working Frame of the Search for Motion window See figure 46 click Video Video from the first item in the motion report plays in the Working Frame of the Search for Motion window select one or many ite...

Page 58: ...1 Video Controls for Motion Replay video seeing a video excerpt again The Replay button restarts an excerpt of video Step next frame Click repeatedly as needed to view video frame by frame Useful if the pause button is clicked just a moment too soon While video is playing clicking Step Next Frame pauses the video Click again to see the next frame of video Fig 47 Buttons on the video toolbar of a M...

Page 59: ... slows to normal speed 1x a few seconds before motion is detected and remains at normal speed You have the option of clicking the pause button as needed 3 To view the next instance of motion click as needed 61 To use fast forward without any slowing Set the slider for playback speed to its rightmost setting Fast See figure 48 Fig 48 Fast forward options Viewing video of events just prior to detect...

Page 60: ...ong with a Retrieval session when an operator starts Retrieval from a Motion Search session Returning to the motion search report The Motion Search report is still available if you need video reported at other times 64 To return to a Motion Search from a Retrieval session 1 Either Minimize the Retrieval session to make the motion Search session visible Drag the Retrieval session aside If the tear ...

Page 61: ...h see 5 2 Preparation click the Show Hide mask button 2 Click on areas of the image where there are computer monitors television sets or other sources of flashing light that need to be excluded from a search for motion As you click blocks appear See figure 51 image 2 3 Show the masking commands by placing the mouse pointer on the large video image and right clicking 4 Click Invert Mask See figure ...

Page 62: ...top corner of the door See figure 52 Fig 52 A small detection mask Dotted line shows lower bound of the mask Motion masks behave differently when used to trigger alarms Read about motion detection in the Admin User Guide Fig 53 Masking the entrance exit to a parking lot You can search for arrival and departure times by using masks at entry points to an area and or at the boundaries of an image Use...

Page 63: ... the Motion Highlight button Changing how a Multi Media unit sees motion Sensitivity Moving the slider right of center shows movements more as red or green less as blue Setting the slider further left makes movements shown more as blue then not at all 67 To adjust for false positives or false negatives 1 Using the information reported by motion highlighting make a mental note if too much or too li...

Page 64: ...lay a list of the site s cameras You can see the arrow in figure 38 on p 5 2 2 Select a camera from the Stream list 3 Click Load Cfg load the configuration settings A dialog appears for selecting a computer file 4 Select a file with a rmc extension and folder as needed 5 Click OK 6 Click Fetch and then click Search Reusing settings on the same video generates the same motion detection report For a...

Page 65: ...ated PC Such a PC is then known as a Multi Media alarm station See 6 10 Alarm Station starting on p 6 20 Fig 54 A Multi SA can set a unit to send alarms to a specific PC Alarm notification When an alarm reaches a View operator s PC the alarm bell icon in View appears to vibrate and the PC produces a beeping sound figure 55 Fig 55 The alarm bell icon in View software To stop the ringing of an alarm...

Page 66: ...o from multiple alarms can be managed with video retrieved as needed Event processing Fig 56 Once set to alarm an event can trigger an alarm in View The alarm s information is stored in the Multi central database after the alarm is acknowledged 6 1 1 Customizing Alarms Flexibility Options for customizing alarms can be changed as needed 71 To customize alarm options in View 1 Display the Alarm Hand...

Page 67: ...n from the time of the alarm by selecting an alarm from the alarm list in the live alarmed session See figure 58 The option can be disabled by removing the checkmark Automatically acknowledge ACK alarms During a live alarmed session makes the small alarm bell button acknowledge all alarms from that site See figure 58 The small alarm bell button is not the large alarm bell icon illustrated in figur...

Page 68: ...riggered If an operator is connected to the Multi site sending the alarm a Live Alarmed session takes up the entire PC screen The Live Alarmed window is maximized and all cameras at the site are displayed For systems with many Multi Media units During a full screen LIVE alarm session the name of the site is in the window s title bar When alarms are received from two or more sites Multi is designed...

Page 69: ...eparation Automatic Select Automatic record for live alarm box as explained in 6 1 1 Customizing Alarms During a Live alarmed session the clip starts recording without prompting in the background Manual Remove the checkmark in the Automatic record for live alarm box as explained in 6 1 1 Customizing Alarms During a Live Alarmed session click on the Playback toolbar The color of the button changes ...

Page 70: ...cknowledged alarms at a site 6 3 1 The Alarm Session Window You can run an alarm session even if no alarms are set or ringing 75 To run an alarm session 1 Using View select a site on the Sites list 2 Do one of the following Select the site then click on the toolbar Right click on the site name click Alarm on the shortcut menu or Select the site then click Alarms on the Actions menu 3 If many conne...

Page 71: ...session 1 Start an alarm session or switch to one If you are not sure how to do so see 6 3 Alarm Session above 2 Select an alarm A red octagonal status icon identifies unacknowledged alarms See figure 60 3 To acknowledge the alarm click ACK acknowledge Its icon changes from red to blue and takes its chronological place in the acknowledged part of the list If other alarms remain unacknowledged an a...

Page 72: ...nd at the Multi operator s station 78 To rearm an alarm in a live alarmed session 1 Select an alarm the alarm can be active or acknowledged 2 Right click the alarm list A menu is displayed 3 Click Rearm 79 To rearm an alarm in an alarm session 1 Start or switch to an alarm session 2 Select an alarm A red octagonal status icon identifies unacknowledged alarms a blue icon acknowledged alarms 3 Click...

Page 73: ...d For other controls see 3 2 Controlling Playback on p 3 3 4 To display the Alarm session click Alarms below the name of the site on the Site action tab Fig 61 Retrieval session started from an Alarm session An alarm is selected then Video is clicked The Retrieval session has been dragged down revealing the Alarm session in the background For the location of Video button in an Alarm session see fi...

Page 74: ... 1 3 To display a list of the other alarms selected at step 1 click the arrow at the right of the item box an item box can be seen in figure 61 4 Select an alarm in the list that appears 5 To display the Alarm session click Alarms below the name of the site on the Site action tab 6 6 Controlling an Onsite Device Output Flexibility Like other Multi features use of outputs to control onsite devices ...

Page 75: ... For the procedure see 6 3 3 Start a Live video session to view the caller Live video sessions are explained starting in section 2 Live Video on p 2 1 4 Use the output that matches the door For the procedure see 6 6 Controlling an Onsite Device Output 5 Rearm the alarm For those procedures see the following sections 6 7 Setting an Alarm Process A maintenance session is used to set an event to trig...

Page 76: ...elect a site then click on the toolbar right click a site and selecting Maintenance in the shortcut menu 2 If a Connections dialog appears choose the connection recommended by your Multi SA and click OK The maintenance tabs are displayed Wait for the System Operational message in the Feedback box See figure 62 on p 6 13 86 To end a maintenance session Do any one of the following click click Discon...

Page 77: ...vents System events and so on each with its own Log check box and Alarm check box 3 Add a checkmark to the Alarm check box next to the event that you want to set as an alarm 4 Repeat steps 3 and 4 for other events as needed 5 Click Apply From now on should these events occur an alarm is triggered in View 6 You have the option of ending the maintenance session Alarm doubling When a Multi Media unit...

Page 78: ...mer devices are listed in the Devices box See the example in figure 63 3 Select a device Its events are listed in the Events box Events are set by your Multi SA There could be no events for a device The example in figure 63 shows events 4 Select one event 5 Add a checkmark to the Alarm box the Log box both or none 6 Click Update 7 For other customer device events repeat steps 3 to 6 as needed 8 Cl...

Page 79: ... of events at the unit Extended power outages that stop a unit can also be monitored by connecting a Multi Media unit to an alarm panel See 6 11 Fault Relay on p 6 21 View operator An administrator can trace events caused by View operators such as use of a site and so on Notification of such events usually matters more than video Fig 64 Alarms can be triggered by different sources By default event...

Page 80: ...lure self restart reboot no video recording time server unusable no synchronization in 24 hours excessive system clock drift SMART disk failure log by default outside world Inputs activate deactivate nil Video signal unlock signal unlock Motion Not on Event tab on the Video tab customer device user defined Not on Event tab on the Serial Devices tab Control Output 6 is unavailable as an event when ...

Page 81: ...tion security time storage and so on use misuse of maintenance by an operator or Multi SA for example to monitor Clear storage or Synchronize time by operator of View Outputs activate output ports 1 to 8 use misuse of an onsite device by a View operator ex locking a gate at a site by remote control Outputs deactivate output ports 1 to 8 use misuse of an onsite device by a View operator ex unlockin...

Page 82: ...er Click the Events tab There are sub tabs on the Events tab for Session events System events and so on Select a sub tab as needed See figure 62 on p 6 13 Add a checkmark to the Log box next to the event that you want to log or Click the Serial Devices tab Select a device and one of its events Then click the Log box The example in figure 63 shows a cash register Device and its Events For customer ...

Page 83: ...t you want to change Then press the cursor keys move the cursor to another field and the keys increase decrease a value or type a value as needed You can display a calendar utility by clicking the arrow next to the date box 92 To set the date using the calendar utility 1 Click the arrow next to the date box 2 Click a date in the calendar To go to another month click the arrow keys next to the mont...

Page 84: ... is labeled Short Data Format 6 Click Apply 7 Click OK 6 10 Alarm Station Alarm station definition Although you can run many alarm sessions in sequence a polling method this may be inconvenient on Multi systems that rely on dial up connections Your Multi SA can configure a Rapid Eye Multi Media unit to call a specific PC when an alarm is triggered by an event Such a PC is then a Multi Alarm Statio...

Page 85: ...s possible after an alarm You are notified of the alarm whether or not an alarm session is in progress at that site Should the alarm station be unavailable or busy an attempt to call it back is made every minute until a connection to View is established When more than one alarm station is assigned they are polled in sequence or deferred When a Multi Media unit is not assigned to an alarm station t...

Page 86: ...View Operator Guide 6 22 Please continue ...

Page 87: ...ed on the Clips action tab See figure 66 Purpose of clips After using View to make clips you can view portions of video without having to connect to a site review clips at a later time copy clips to other computers How to check folders for clips is explained in 7 2 view clips on computers not running Multi software using Clip Player Fig 66 The Clips action tab in View software ...

Page 88: ... storing stills and clips in their own folder Clips and stills can be erased routinely after use making it easy to erase other files by mistake Storing clips and stills in a folder other than View s application folder the default folder for clips and stills prevents the deletion of View system files 7 1 2 Clip from Recorded Video Clips made from recorded video only hold the streams that are used w...

Page 89: ...lip Name Reference Table 17 explains each part of a clip s filename using as an example 402 Lalu Drive_LTZ_2002_12_04_13_31_14 REM Note the REM extension of the file Table 17 Default format for Multi clip names Example Format element 402 Lalu Drive site name LTZ time reference 2002 four digit year 12 two digit month 04 two digit day 13 two digit hour 24 hour clock 51 two digit minute 14 two digit ...

Page 90: ...have added and named will hold all clips and stills made from then on Fig 67 Changing the folder for Multi stills and clips to Multi Clips and Stills Honeywell recommends storing stills and clips in their own folder Clips and stills can be erased routinely after use making it easy to erase other files by mistake Storing clips and stills in a folder other than View s application folder the default ...

Page 91: ...bar or Right click on its name in the Clips action tab and select Play 102 To view a clip in reverse For clips Backwards and Rewind VCR like buttons are added to the playback toolbar Click them as required 7 2 1 Using MultiClip Player The MultiClip Player utility can play back clips on personal computers that are not part of the Rapid Eye Multi system It is available for free from http www ademcov...

Page 92: ...nt where the jump occurs until the time of the next image Rather than waiting 24 hours through the gap use procedure 104 to see the clip in a reasonable amount of time 104 To avoid waiting for a clip to resume playing when it contains a time gap When the video reaches the gap and appears paused click Pause then click Play Jumping into the past One way to avoid gaps is to jump back rather than forw...

Page 93: ... is in its own session making it easy to pause one of the clips at some point for example before a theft and then to pause the copy at some other point of interest for the sake of comparison for example after the theft 7 4 Stills Handouts for users and non users of Rapid Eye Multi You can distribute stills of video as computer files They are known as bitmaps in View software These stills can be vi...

Page 94: ...xample setting cameras to capture 10 frames of video per second each produces ten bitmap files BMP per second per open camera The size of Multi Media bitmap files varies with resolution See table 19 Stills can also be obtained while viewing a video clip see 7 2 Viewing a Clip above Fig 70 Button for stills Start Recording Bitmaps shown in a live session Honeywell recommends that when producing bit...

Page 95: ...ps is Bitmap Image in Windows File names are a combination of the site name camera name and a number each separated by an underscore For example the file name of an image saved as a still could be Oddham Boardroom 219_Hallway_00000192 bmp You have the option of renaming stills Honeywell recommends leaving the file extension as bmp The name s parts are defined in table 18 Table 18 Name format for M...

Page 96: ...solution of Live Video starting on p 2 8 Table 19 Size of Multi Media stills bitmaps with bmp extensions as a function of resolution resolution pixel pixel bitmap size KB gauge NTSC 704 480 991 640 480 901 640 240 451 320 240 226 legacy crop 226 n a legacy 181 n a 160 120 57 PAL 704 576 1 189 704 288 595 384 288 325 192 144 82 Shown at time bitmap was made The gauge does not appear in the bitmap ...

Page 97: ... on a button tool help appears to identify the channel A Multi Media unit offers two channels of audio Each channel of sound can be monitored independently or together For Multi Media LT see 8 5 Audio for Multi Media LT The audio toolbar illustrated in figure 2 does not appear on a PC without a sound card 8 2 Live Audio To listen to a Multi site Click the channel 1 Listen button on the audio toolb...

Page 98: ...rst served basis When two or more View operators start live sessions at one Multi site only the first to connect to the site will find the Talk button available The Talk button on other View operators PCs is unavailable until the first user disconnects When two View operators start live sessions at different Multi sites each can use the Talk button unless one is logged into the other s site as wel...

Page 99: ...ting and Monitoring Audio Audio from a Multi Media LT unit offers a single channel of audio that can be used during live sessions and retrieval sessions Do not use audio on a dial up connection with video Video can be corrupted due to bandwidth limitations Live video can be combined with audio only on a network connection or from a LocalView station Audio toolbar The audio toolbar for a Multi Medi...

Page 100: ... while audio interference occurs alarm bells and so on can reveal other needs Fig 4 Audio tab detail You have the option of recording audio In many situations unwarranted recording of audio can be unlawful Check with local authorities if you are unsure Loud alarms can interfere with microphones or a speaker at times when they could be needed most 8 6 Eagle Audio Eagle Audio is an optional audio in...

Page 101: ...s Site Tour acts like a security guard electronically visiting sites in a sequential order Once each site has been configured in the Rapid Eye Multi Admin software to be part of the Site Tour you can connect and view the images on all available cameras at each of the sites in the list The specified duration in the Admin software limits the amount of time that you can spend monitoring each site Fig...

Page 102: ... on your screen After the specified duration the current site is disconnected and the next site is connected and displayed After the last site is disconnected the Site Tour loops back to the first site 6 Observe the Player Window Title Bar that displays the site tour name and remaining time 9 2 1 Managing a Tour When you run a site tour live video feeds are shown from many sites one by one By defa...

Page 103: ...mporarily suspend a site For example if a robbery is in progress at one of the monitored sites you can suspend the Site Tour until the event is resolved Then you can resume the Site Tour to continue to monitor other sites Once you resume the site will be connected for the full duration time as specified for that Site Tour in the Admin software 113 To pause a Site Tour Click in the Player Window to...

Page 104: ...View Operator Guide 9 4 9 4 1 Ending a Site Tour 115 To end a Site Tour Click the x in the top right corner of the Site Tour window ...

Page 105: ... 2 Searching for Event Records 116 To find and list records of events 1 Click on a site in the Sites tab 2 Display the Events window by clicking on the Toolbar 3 Select events that you want to search for by clicking an event tab see figure 77 Inputs is selected and clicking a checkbox next to the event so that it bears a checkmark 4 Enter a date and time in the From and To boxes Use of these boxes...

Page 106: ...date box 2 Click a date in the calendar To go to another month click the arrow keys next to the month year heading in the utility Fig 77 Search for Events window You cannot go beyond the limits of the log Attempting to input or select dates or times beyond the limits of the log sets the input to that limit 10 2 1 Data Recording As Event You can search for data recording rules for customer devices ...

Page 107: ...eo A retrieval session starts that is quite similar to the one in section 6 5 Video from Site of Event Options on p 6 8 4 To control the playback and manipulate the recorded video windows use the buttons in the Playback toolbar as explained in 3 2 Controlling Playback on p 3 3 5 To go back to the Events window either close the Video Retrieval window or click the word Events on the Sites tab 120 To...

Page 108: ...View Operator Guide 10 4 Please continue ...

Page 109: ...he time of the message This technique is a powerful asset to surveillance technology A cash register is used as an example to illustrate the procedures in this section See also video See 3 Recorded Video on p 3 1 audio See 8 3 Recorded Audio on p 8 2 11 3 Searching for Data Preparation Before searching for customer events Data devices need to be connected and assigned to a Multi Media unit A View ...

Page 110: ...Table 20 on p 11 4 lists the special characters that can be used for performing an extended search 4 Enter a date and time in the From and To boxes Use of these boxes is explained in the next procedures 5 Click Start The Start button is unavailable until the dates and times differ in From and To 122 To input different times and dates Click on the part of the time or date that you want to change an...

Page 111: ...alendar To go to another month click the arrow keys next to the month year heading in the utility You cannot go beyond the limits of the data Attempting to input or select dates or times beyond the limits of the data sets the input to that limit Matching data to labels Labels are associated to serial device data during a maintenance session see 11 3 2 Defining a Data Message below The labels can a...

Page 112: ... a Characters that are not in brackets Ex r a finds rb rc rA r1 and so on b A rule at the beginning of a line when placed before it Ex Hume finds only Hume at the beginning of lines c A control code when used with a backslash Ex C finds the control C control code dollar sign A rule at the end of a line when placed after it Ex Kant finds only Kant at the end of lines dash A range of characters set ...

Page 113: ...the Data Recording tab Preparation Before defining customer events a View operator needs specific rights in an operator account a the Modify configuration right and b access to the site that is plugged into the customer device to know how rules strings of text are formatted by the customer device confirmation that the Multi SA has configured Multi to use the customer device s Listing customer devi...

Page 114: ...ain rules use wildcards see table 20 and that the length of the returning text string may be hard to predict A default value of 250 satisfies most applications 5 Click Add on the Device side of the tab 6 Click Apply 126 To list the data recording rules of a customer device 1 Start a maintenance session for the Rapid Eye Multi site Please wait until the System Operational message is displayed 2 Cli...

Page 115: ...ameras Alarms can be scheduled as well see 12 2 on p 12 5 Specifics Each camera can be assigned to either a basic schedule The simplest way to assign cameras to the same schedule See 12 1 Camera Schedule and 12 1 1 Holiday and Exception custom schedule See 12 1 2 Customizing Schedules another camera s custom schedule Cameras can be grouped into one of many schedules See 12 1 2 Customizing Schedule...

Page 116: ...ing the cells toggles recording from ON to OFF or OFF to ON See figure 81 by a block of cells Drag the mouse pointer over cells Release the mouse button and the cells within the dragged area change color a menu appears showing Fill block and Clear block commands Click a command as needed globally Click the other mouse button to display a menu of commands for customizing more than one cell at once ...

Page 117: ... The utility disappears when a date is selected 7 Click Add The date is added in the Holiday Exception list 8 To duplicate a holiday record for each year that you predict the system will be in use repeat steps four to seven of this procedure changing the year in step six as needed Though holidays and exception days are set using a similar procedure settings made on the Alarm tab apply only to alar...

Page 118: ...along with a schedule grid See figure 83 4 Select a camera that you need to assign to another schedule You can assign each camera to either Use basic schedule Assigns camera to the basic schedule See Camera Schedule and Holiday and Exception above Use custom schedule Assigns camera to its own schedule Changes to the timetable apply only to that camera Times and days are selected as explained in 12...

Page 119: ...cording schedule and Alarm schedule tabs are set using the same procedure See 12 1 1 Holiday and Exception Though holidays and exception days are set using a similar procedure settings made on the Alarm Schedule tab apply only to alarms Settings made on the Recording tab apply only to cameras Settings for Holiday and Exception have higher priority than settings for days of the week For example set...

Page 120: ...View Operator Guide 12 6 Please continue ...

Page 121: ...ove size and tile camera windows 2 4 14 To discard a video feed 2 4 15 To reopen a closed camera window 2 4 16 To toggle the size of a camera window data window 2 6 17 To change the video smoothing default 2 6 18 To override the video smoothing default on only one player 2 6 19 To set the Video Quality on one camera 2 7 20 To set the Video Quality on all cameras used in a player for that live sess...

Page 122: ...rn to an event you have just seen 3 4 44 To obtain a report on later media 3 5 45 To size a camera window optimally for a resolution 3 6 46 To end a recorded video monitoring session 3 8 47 To configure a Rapid Eye site s camera s 4 2 48 To enable motion detection 5 1 49 To start a Motion Search session 5 1 50 To prepare a motion search 5 2 51 To obtain the time offset of later media 5 3 52 To foc...

Page 123: ... all alarms in a live alarmed session 6 8 78 To rearm an alarm in a live alarmed session 6 8 79 To rearm an alarm in an alarm session 6 8 80 To view recorded video from the time of an alarm 6 9 81 To view live video after receiving an alarm 6 9 82 To switch to video from one alarm to another 6 10 83 To use an output 6 10 84 To control access at a site in this doorbell example 6 11 85 To start a ma...

Page 124: ...end a Site Tour 9 4 116 To find and list records of events 10 1 117 To input different times and dates 10 2 118 To set the date of a retrieval with the calendar utility 10 2 119 To view video from the time of an event 10 3 120 To print a log entry 10 3 121 To find and list records of events 11 2 122 To input different times and dates 11 2 123 To set the date of a retrieval with the calendar utilit...

Page 125: ...Multi Media unit recording rates 4 2 Table 15 Event default settings for log and alarm 6 16 Table 16 Event reference by source and tab 6 17 Table 17 Default format for Multi clip names 7 3 Table 18 Name format for Multi stills bitmaps with bmp extensions 7 9 Table 19 Size of Multi Media stills bitmaps with bmp extensions as a function of resolution 7 10 Table 20 Search rule regular expressions and...

Page 126: ...tions is dynamically assigned 2 11 Fig 18 Resolution gauge for PAL one of four resolutions is dynamically assigned 2 11 Fig 19 Meter in resolution gauge Camera window is stretched from smaller than optimal size to optimal size 2 12 Fig 20 The resolution gauge reports how far or close a camera window is from optimal size 2 12 Fig 21 Changing the size at which Camera windows appear 2 13 Fig 22 Video...

Page 127: ...g the minutes of pre detection viewing 5 11 Fig 50 An item box appears along with a Retrieval session when an operator starts Retrieval from a Motion Search session 5 12 Fig 51 Masking sources of false positive reports Here the flashing of a PC monitor is masked followed by the Invert Mask command 5 13 Fig 52 A small detection mask Dotted line shows lower bound of the mask 5 14 Fig 53 Masking the ...

Page 128: ...8 List of clips on the Clips action tab 7 5 Fig 69 Enabling production of still shots from video i e bitmaps 7 8 Fig 70 Button for stills Start Recording Bitmaps shown in a live session 7 8 Fig 71 Stills listed on the Clips action tab Note the bmp files 7 9 Fig 72 Site tour information is displayed in the title bar 9 1 Fig 73 Samples of Site Tours in List 9 2 Fig 74 Site Tour Information Displayed...

Page 129: ...olution on the fly 2 10 For live work video at higher resolutions makes more use of the processing power of an operator s PC 2 11 Set a Multi Media unit to use either NTSC or PAL cameras both types cannot be used on the same unit 2 11 You can run retrieval and live sessions concurrently from one or many sites 3 1 Dial up connections cannot achieve playback speeds much greater than 2x even if the S...

Page 130: ...ARM ALL resets all alarms acknowledged or not 6 8 A maintenance session only affects the site that is selected 6 12 Wait for the System Operational message in the Feedback box See figure 62 on p 6 13 6 12 By default events are not set to trigger alarms Setting events to trigger alarms is an option alternatively events can be set to be only silently logged for administrative purposes and some to do...

Page 131: ...SA account and Admin software 9 1 Closing unnecessary camera windows increases the speed of the video feeds being displayed 9 2 The Start Search button is unavailable until dates and times differ in From or To 10 1 A cash register is used as an example to illustrate the procedures in this section 11 1 Technical users who know how to use a regular expression RE benefit most from using the special c...

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Page 133: ...eillance Video Practices and Technology See Kruegle chart of motion frequency double clicking a bar 5 11 selecting items 5 8 clear all search for motion command 5 6 clip automatic during alarm 7 3 coarse editing 7 6 compare 7 6 definition 7 1 deleting 7 4 Go To command 7 6 recorded video 7 2 time gap 7 6 viewing 7 5 ClipView 7 5 coarse editing clip 7 6 condensation on camera lens 4 4 configure cam...

Page 134: ... smaller area 5 14 Microsoft Windows alarm log chronological sort 6 20 date and time display 2 7 Regional settings for date format 6 18 screen area 2 8 Mins Pre button 5 11 monitor 2 8 audio 8 3 monitor for high resolution 2 8 motion detection and motion search 5 1 motion highlighting button 5 15 how to 5 15 motion search button session 5 1 date and time reuse 5 16 enabling 5 1 exclude an area 5 6...

Page 135: ...AL 2 14 recording 2 10 Restore button 6 12 retrieval on alarm 6 3 retrieval session calendar utility 6 19 ending 3 9 go to time 3 5 Go to time table 3 7 playback speed 3 4 skip to time 3 4 spotting video 3 4 start time 3 2 starting 3 1 used for motion search excerpts 5 12 retrieval video later media 3 5 RTZ 2 7 rules customer device 11 5 S saturation camera parameter 4 1 scheduling alarms 12 5 cam...

Page 136: ...event 11 5 time limit at site 1 4 6 4 UTC 2 7 V vehicle docking blind spot 4 4 video in motion search session 5 9 retrieval session 5 12 video bitmap See stills bitmap video excerpt in retrieval session 5 12 optimized viewing of many 5 11 replay 5 10 video feed brightness 4 1 contrast 4 1 cropped 2 15 gain 4 1 saturation 4 1 video retrieval See retrieval session video smoothing 2 6 video unit See ...

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Page 144: ...y Italia SpA Via della Resistenza 53 59 20090 Buccinasco Milan Italy www ademco it TEL 39 02 457 1791 Honeywell Security Poland Chmielewskiego 22a 70 028 Szczecin Polska www ultrak pl TEL 48 91 485 40 60 Honeywell Security Espana Calle Vivero 5 28040 Madrid Spain www ademco es TEL 34 91 533 4706 Honeywell Security Czech Republic Havránkova 33 Brno Dolní Heršpice 619 00 Czech Republic www olympo cz...