5
Troubleshooting
PROBLEM
SOLUTIONS
Thermostat is hot.
This is normal. Under normal operation, the thermostat housing can reach
a temperature between 95 °F (35 °C) and 104 °F (40 °C).
Displayed temperature is
wrong.
Correct if any the following conditions applies:
• The thermostat is exposed to air draft.
• The sticker on the thermostat’s screen has not been removed.
• The thermostat is located near or above a heat source such as a
light dimmer.
Display disappears and
reappears after a few minutes.
The thermal protection device on the heater was temporarily opened.
This can happen if the heater is obstructed by furniture or curtain and has
overheated, or if the heater’s thermal protection device is too sensitive.
Display looks faded when
heating is activated.
The heating system is less than the required minimum load. This
thermostat cannot be used below that rating.
Specifications
Supply:
240 VAC, 60 Hz
Minimum load:
500 W (2 A resistive only)
Maximum load:
3000 W (12.5 A resistive
only)
Display range:
32 to 122°F ( 0 to 50°C)
Setpoint range:
40 to 85°F (5 to 30°C)
Resolution:
1°F (0.5°C)
Storage:
-4 to 120°F (-20 to 50°C)
Dimensions:
5.0 x 4.8 x 1.2 inches (126 x
121 x 31 mm)
Approval:
c UL us
1-year limited warranty
Honeywell warrants this product, excluding battery, to be
free from defects in the workmanship or materials, under
normal use and service, for a period of one (1) year from
the date of purchase by the consumer. If at any time
during the warranty period the product is determined to
be defective or malfunctions, Honeywell shall repair or
replace it (at Honeywell’s option).
If the product is defective,
(i) return it, with a bill of sale or other dated proof of
purchase, to the place from which you purchased it; or
(ii) call Honeywell Customer Care at 1-800-468-1502.
Customer Care will make the determination whether the
product should be returned to the following address:
Honeywell Return Goods, Dock 4 MN10-3860, 1885
Douglas Dr. N., Golden Valley, MN 55422, or whether a
replacement product can be sent to you.
This warranty does not cover removal or reinstallation
costs. This warranty shall not apply if it is shown by
Honeywell that the defect or malfunction was caused by
damage which occurred while the product was in the
possession of a consumer.
Honeywell’s sole responsibility shall be to repair or
replace the product within the terms stated above.
HONEYWELL SHALL NOT BE LIABLE FOR ANY
LOSS OR DAMAGE OF ANY KIND, INCLUDING
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY
BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED,
OR ANY OTHER FAILURE OF THIS PRODUCT. Some
states do not allow the exclusion or limitation of incidental
or consequential damages, so this limitation may not
apply to you.
THIS WARRANTY IS THE ONLY EXPRESS WARRANTY
HONEYWELL MAKES ON THIS PRODUCT. THE
DURATION OF ANY IMPLIED WARRANTIES, INCLUDING
THE WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY
LIMITED TO THE ONE-YEAR DURATION OF THIS
WARRANTY.
Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not
apply to you. This warranty gives you specific legal
rights, and you may have other rights which vary from
state to state.
If you have any questions concerning this warranty,
please write Honeywell Customer Relations, 1985
Douglas Dr, Golden Valley, MN 55422 or call 1-800-468-
1502.
