Honeywell RT10W, User Manual

Page 1: ...User Guide RT10W Rugged Tablet powered by Windows 10 IoT Mobile Enterprise ...

Page 2: ...ll rights are reserved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of HII Copyright 2020 Honeywell International Inc All rights reserved Web Address www honeywellaidc com Other product names or marks mentioned in this document may be trademarks or registered trademarks of other companies and are the property of their ...

Page 3: ...Use 4 Replace the Battery 5 LED Indicator Status 5 Check the Battery Settings 6 Battery Life and Conservation 6 Battery Recommendations and Safety Precautions 6 Enable Airplane Mode 7 Set Up the Tablet for the First Time 8 Turn the Power On or Off 8 Turn Sleep Mode On or Off 8 Adjust the Display Sleep Time 9 Unlock the Screen 9 Set a PIN to Protect the Tablet 9 Select a Touch Screen Profile to Opt...

Page 4: ... Start Screen 16 Status Bar Icons 16 Navigation and Function Buttons 17 Screen Gestures 17 View Hottab Utility 17 Camera 19 Device On Off 19 Setting 20 View Software and Hardware Information 21 Software 21 Applications You Can Download to the Tablet 23 Chapter 3 Use the Image Engine 25 The Scanner 25 Enable the Barcode Reader 25 Change the Scanner Settings 25 Connect to the Scanner 26 Select Scann...

Page 5: ... the Settings App 43 User Accounts 43 Set the Date Time or Time Zone 44 Region and Language 44 Check for Windows Updates 45 Barcode Readers 45 Scanner Virtual Wedge 46 Network Communications 46 View Network Information 46 Connect to a Wi Fi Network 46 Connect to a Hidden Wi Fi Network 47 Modify Channel Settings 47 Change Roaming Settings 48 Connect to an Ethernet Network 48 How to Connect to Virtu...

Page 6: ...n 53 How to Restart the Tablet 54 Restart the Tablet 54 Restart in Safe Mode 54 Reset the Tablet to Factory Default State 55 Repairs 55 Maintenance 55 Clean the Tablet 56 Appendix A Specifications 57 Computer Agency Information 57 Label Locations 57 Physical and Environmental Specifications 57 Barcode Symbologies Supported 58 N6703SR Ultra Slim Imager 58 N6703 Imager Field of View Resolution 60 N6...

Page 7: ... To obtain warranty or non warranty service return your product to Honeywell postage paid with a copy of the dated purchase record To learn more go to www honeywellaidc com and select Service Repair at the bottom of the page For ongoing and future product quality improvement initiatives the terminal comes equipped with an embedded device lifetime counter function Honeywell may use the lifetime cou...

Page 8: ...vi RT10W Rugged Tablet ...

Page 9: ...o a particular model The RT10 Rugged Tablet features Windows 10 IoT Mobile Enterprise operating system 4 GB SODIMM DDR3L 1600 up to 8 GB LED panel IPS display with LED backlight Optional 1D 2D barcode reader Top tier rugged specifications with IP65 sealing against dust and water Hot swappable battery Optional high capacity battery pack Optional expansion port for USB RS232 connection IEEE 802 11 a...

Page 10: ...1 Button Power Button Front Camera Kensington Lock Port Barcode Scanner model dependent I O Cover Light Sensor and LED Indicators RF communication Disk activity Battery Power I O Panel I O cover open Power Jack Audio Jack USB A Port MicroSD Card Slot USB C Port Micro HDMI Port ...

Page 11: ...t data loss RT10 tablets are designed for use with standard battery model RT10 BAT STD1 and extended capacity battery model RT10 BAT EXT1 manufactured for Honeywell International Inc Note To view specifications specific to your battery model see the battery insert supplied with the battery Camera Flash Micro SIM Card Cover Slot Speaker Battery Speaker Docking Connector Battery Lock Battery Release...

Page 12: ... about 6 hours for the battery to fully charge We recommend using AC power when you start the tablet for the first time Caution Read Battery Recommendations and Safety Precautions on page 6 and all cautionary markings on the battery charging peripheral and device using the battery before attempting to install use or charge the battery Caution We recommend use of Honeywell Li poly battery packs Use...

Page 13: ... the backup battery level is medium or higher before removing the main battery 4 Insert a new fully charged battery into the battery compartment LED Indicator Status The LED indicators are located in the upper right of the tablet Caution Charge the built in backup battery every two months to maintain battery health and prevent possible issues from battery over discharge LED Name Status RF Communic...

Page 14: ... to 95 F and store at 25 3 C 77 5 F with a 50 charge Do not store the battery at temperatures above 60 C 140 F such as inside a car on a hot day or in direct sunlight Storage above 60 C 140 F may damage the battery Avoid dropping the battery or tablet If you suspect that the battery or tablet is damaged send it to a Honeywell service center for inspection When you want to Do this to save battery p...

Page 15: ...acts Do not short circuit the battery and keep it away from metallic items Do not drop the battery or apply mechanical shocks or pressure to it Do not disassemble or open crush bend or deform puncture shred or burn the battery Do not immerse the battery in water or get the battery wet Battery usage by children should be supervised Enable Airplane Mode If you do not need to connect to any wireless ...

Page 16: ...Off To turn the tablet on Press and hold the Power button for approximately 3 seconds until the blue LED power indicator lights up To turn the tablet off 1 Tap 2 Tap 3 Tap Shut down Turn Sleep Mode On or Off Sleep mode automatically turns the touch panel display off and locks the tablet to save battery power when the tablet is inactive for a programmed period of time To turn Sleep Mode on 1 Tap 2 ...

Page 17: ... to the Home screen Unlock the Screen Every time you power on the tablet you will need to unlock it Swipe up from the bottom of the screen to unlock it The level of security provided depends on the type of lock set e g swipe PIN or password The default setting swipe provides no protection against unauthorized access to your computer Set a PIN to Protect the Tablet After you start using the tablet ...

Page 18: ...See Program the Function Buttons on page 20 Configure the Screen Backlight The display has an ambient light sensor that automatically adjusts the backlight intensity to conserve power and ensure the display is readable You can set the backlight as needed for your environment 1 Press the Menu button or double tap 2 Tap Device ON OFF Mode Supported Input Hand Rain Default The touchscreen rejects fal...

Page 19: ...tness control is off and volume control is on see Adjust Volume on page 11 4 Press the Brightness Volume button to adjust brightness up or down Audio Features TheRT10W is equipped with speakers and a microphone Adjust Volume During playback you can adjust the volume using the Brightness Volume button on the rear of the tablet see page 3 Because the button is dual purpose you must enable the volume...

Page 20: ... Tap 2 Tap 3 Tap System Sound Install a Micro SIM Card Only RT10WL10 WWAN models support micro SIM card use for cellular phone features Note Always power off the tablet before attempting to install or remove a card Caution Do not squeeze or disconnect cables when removing or inserting the 3G LTE module ...

Page 21: ...RT10W Rugged Tablet 13 7 8 1 2 3 4 5 6 9 10 ...

Page 22: ...rmance and durability Note Format memory card before initial use Note Always power off the tablet before attempting to install or remove a card Accessories for the RT10W The RT10W ships with a standard battery and a stylus All other accessories are ordered and shipped separately For more information about accessories see the RT10 Accessory Guide available for download from the RT10 product page at...

Page 23: ... Panel The System Tray contains icons for adjusting the time date or volume level The Control Panel contains icons for many other configuration options such as Power Management Regional and Language Options etc The Control Panel icons are also used to add delete or modify software installed on the RT10W Drive C Folder Structure Microsoft Windows is installed in the Windows folder In addition Micro...

Page 24: ...and notification icons show you the current status of your network the battery notifications and the sounds Common Icons Description An app or service is using tablet location information Unread notification Wi Fi network connection is active with full signal strength The tablet is paired and connected with a Bluetooth device Battery is fully charged Battery saver mode is on The tablet is connecte...

Page 25: ... you reach the target position For example you can drag to reposition shortcuts on the Home screen Swipe or slide Quickly move your finger or stylus across the screen without pausing when you first touch Double tap Tap quickly twice on a web page map or other screen to zoom in Double tap again to zoom out Pinch In some apps you can zoom in and out by placing two fingers on the screen at once and p...

Page 26: ...cut Use Shortcuts 1 Press the button or double tap on the Home screen to launch Hottab 2 Tap Shortcut 3 Tap the shortcut Remove Shortcuts 1 Press the button or double tap on the Home screen to launch Hottab 2 Tap Shortcut 3 Tap next to of any saved shortcut slot The shortcut is removed and that slot displays as empty Icon Description Configure short cuts to quickly access programs see next section...

Page 27: ... securely seated in the vehicle dock Icon Name Description GPS External Antenna Switch from the internal GPS antenna to an external antenna when the RT10W is inserted into a vehicle dock see GPS External Antenna on page 19 Light Sensor Enable or disable the ambient light sensor see Tablet Features on page 2 Touch Set Select a touch mode see page 10 Barcode Enable or disable the optional barcode re...

Page 28: ...e function key mapping menu option allows you to change the physical function buttons Fn1 and Fn2 See Tablet Features on page 2 for the location of these buttons You can change which application or file will be launched with either a short press of a function button or a long press For the Fn1 button the default functions are Browser for a short press and Touch Mode for a long press For the Fn2 bu...

Page 29: ...ructure and System Registry under Microsoft Windows software should not be removed manually Instead use the Windows Control Panel Microsoft Windows Microsoft Windows is installed in the Windows subfolder which is the Windows default In addition Windows places files in other folders and subfolders during installation For more information please refer to commercially available Microsoft Windows OS u...

Page 30: ...ctivity and reduce IT management expenses You can configure Enterprise Browser for your specific application requirements and design custom web applications that run through the Enterprise Browser to provide your users with an easy to use yet controlled experience If Enterprise Browser is not included on your computer model you can download a trial version for evaluation After the evaluation perio...

Page 31: ...n page 25 For more information about EZConfig for Scanning visit www honeywellaidc com Applications You Can Download to the Tablet You can download Honeywell applications to extend the capabilities of the tablet You may need to purchase a license to run some applications To learn more about Honeywell software solutions go to www honeywellaidc com Products Software CloneNGo CloneNGo is a peer to pe...

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Page 33: ...y in real world settings The image engine can also capture black and white images such as signatures and pictures of damaged inventory Enable the Barcode Reader 1 Press or double tap to open the Hottab utility 2 Tap Device ON OFF 3 If the Barcode icon is white tap it to enable the barcode function If the icon is orange it is already enabled Change the Scanner Settings The EZConfig Scanning app all...

Page 34: ... or until the trigger is released Two modes are available Normal and Enhanced Normal mode offers good scan speed and the longest working ranges depth of field Enhanced mode will give you the highest possible scan speed but slightly less range than Normal mode Enhanced mode is best used when you require a very fast speed and don t require a long working range Presentation Mode Presentation Mode use...

Page 35: ...o the scanner settings and return all values to their defaults 1 Connect to the image engine using EZConfig Scanning as shown on page 26 2 Tap RESET TO DEFAULT in the sidebar Note If the image engine disconnects from the system after being reset to defaults 1 Scan the USB HID barcode Streaming Presentation Mode When in Streaming Presentation mode the scan engine s aimer goes out after a short time...

Page 36: ...econnect to the image engine using EZConfig Scanning as shown on page 26 Scan a Barcode 1 Ensure the barcode reader is enabled see page 25 2 Point the tablet at the barcode 3 Press the Fn2 button Center the aiming beam over the barcode 4 Release the Fn2 button ...

Page 37: ...s stored on the RT10W Enabling the Camera 1 Press the Menu button or double tap 2 Tap Device ON OFF 3 Tap Camera to toggle it on or off Orange the camera is on White the camera is off Note If the camera is not enabled the HotTabCam app will not open Adjust the Camera and Video Settings The camera and video settings are adjustable from within the HotTabCam app You can change the camera settings for...

Page 38: ...gs Flash is on Flash is in automatic mode Flash is off 5 To switch between the rear facing camera and the front facing webcam tap Take a Photo 1 Ensure the camera is on see Enabling the Camera on page 29 2 Double tap HotTabCam on the Home screen OR Press the Menu button then tap Camera 3 Using the screen as a viewfinder move the computer until you see the image you want to capture 4 Tap the screen...

Page 39: ...tap Camera 3 Using the screen as a viewfinder move the computer until you see the image you want to capture 4 Tap the screen to set the focus 5 Tap Video Record to begin recording While a video is recording the icon changes to a red circle 6 To stop recording tap Video Record To view the video in File Explorer tap Review To return to the HotTabCam app close File Explorer ...

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Page 41: ...cons are also used to add delete or modify software installed on the RT10W To access the control panel tap Windows System Control Panel Bluetooth Printing Tap Windows System Control Panel Bluetooth Printing Large or Small Icon View To configure your computer for Bluetooth wireless printing you need to Create an application that opens the wireless printing COM port on your computer For help see the...

Page 42: ...ation error message displays the timeout may have happened before the driver installation completed To continue after an error Dismiss the error Return to the Bluetooth Printing control panel and repeat the process starting with step 3 7 The Bluetooth printer displays Print a test page if desired Bluetooth Scanning Tap Windows System Control Panel Bluetooth Scanning Large or Small Icon View There ...

Page 43: ... below Use the LnkB barcode on either side of the RT10W to connect the following scanners Honeywell LXE 8650 family of Bluetooth ring scanners Honeywell Granit 1911i Bluetooth scanner Honeywell Granit 1981i Bluetooth scanner LXE 88x0 family of Bluetooth scanners Use the barcode Quick Connect barcode on either side of the RT10W to connect the following scanners Intermec SF51 Bluetooth scanner Inter...

Page 44: ...ither large or small icon view option must be selected 2 Tap Add Device 3 Select Search 4 Tap Next 5 Select the scanner from the devices shown 6 Tap Next Select Granit 2D scanner to Display this barcode Scan the displayed barcode to connect one of these scanners Honeywell LXE 8650 family of Bluetooth ring scanners Honeywell Granit 1911i Bluetooth scanner Honeywell Granit 1981i Bluetooth scanner LX...

Page 45: ...ot be found with the Search option scan the PDAs Mobility Systems Devices barcode from the scanner manual and search again If the Honeywell Granit 1911i and Granit 1981i scanners cannot connect using the manual option scan the PDAs Mobility Systems Devices barcode from the scanner manual then repeat the manual add process again If the Honeywell Granit 1911i and Granit 1981i scanners are not remove...

Page 46: ...ntains the parameters for one of the Enterprise Settings Main Menu options If you see next to a menu option there are more screens available in the next level If you see next to a menu option there is only one more screen available Most parameters are saved as soon as you tap OK Some settings require you to reboot the computer for the changes to take effect Data Collection Parameters Tethered Scan...

Page 47: ...ct Auto configure on connect Overwrite with computer settings Keep scanner settings Bluetooth Parameters Power Off On default Discoverable Disable default Enable Connectable Disable Enable default Class of Device Hardware information no user entry IBT Hardware information no user entry Radio Hardware information no user entry Device Address Hardware information no user entry Applications Parameter...

Page 48: ...k Task Switcher key Lock Windows Security Dialog key Lock Closing Applications key Lock Minimize key Lock New Session key Note The Windows key may not display the Windows Start menu This is a limitation of the Windows 10 operating system License Manager Parameters License Vault None displays applications that are licensed SmartSystem Information Parameters Identity Identity information hardware ve...

Page 49: ... COM2 are opened so the appropriate scanners see below can work without changing factory defaults Tethered Scanner COM1 By default the Scanner Model is set to SR Intermec Scanner which covers models such as SR61T SR30 and SR31 This COM port s settings are designed to work with legacy Intermec scanners Tethered Scanner COM2 By default the Scanner Model is set to ASCII to connect with a scanner with...

Page 50: ...scanner Bluetooth Scanners See Bluetooth Scanning for information on connecting Bluetooth scanners Always use Enterprise Settings to configure Bluetooth parameters Do not use the Bluetooth configuration options available from the Bluetooth icon in the system tray Sounds Tap All Apps Windows System Control Panel Sounds Large or Small Icon View Use the slider bar to adjust the volume level as desire...

Page 51: ...ork turn on or off airplane mode turn on a mobile hotspot and configure cellular data usage Personalization Lets you personalize the RT10W according to your needs You can configure the theme sounds screen lock times notifications and more Apps Lets you uninstall apps choose default apps and manage optional features Accounts Lets you set up email contacts and workplace accounts Time language Lets y...

Page 52: ...he active Administrator account Set the Date Time or Time Zone The tablet gets the current date and time from its network connection You can manually set the date time and time zone for your location The 24 hour clock is turned off by default By default the RT10 is set to automatically update the time and date for your current location Use this procedure to manually set the date time or time zone ...

Page 53: ...tatus will display If is not enabled tap the box and the RT10W will verify whether the tablet has the most recent software version Barcode Readers The RT10W can use the following external barcode readers Tethered hand held scanners are tethered to a serial port or a USB host port via a dongle cable on the RT10W dock and are configured by scanning the engine specific barcodes in the scanner manufac...

Page 54: ... 11 radio to transfer data using wireless communications Before you connect to a Wi Fi network you need to know about your network security protocol and its required credentials By default the 802 11 radio is disabled When a Wi Fi connection is active you can view connection information or edit the networks settings by selecting the network name on the Wi Fi Settings screen 1 Tap in the Windows ta...

Page 55: ... down list 9 f the network is secure you will be asked to provide information relevant to the network security protocol such as a password key or certificate Type the required information 10 Click Connect even if this network is not broadcasting 11 Tap Save Modify Channel Settings You can manually select the channels the 802 11 radio uses for communication 1 Tap 2 Tap 3 Tap Network Internet Wi Fi ...

Page 56: ...efault the RT10W is configured to obtain IP addresses automatically through the DHCP server In most cases you can simply insert the RT10W into an Ethernet dock and connect to the Ethernet network To connect the computer to an Ethernet network you need an Ethernet dock 1 Make sure the dock is connected to your Ethernet network 2 Place the computer in the dock How to Connect to Virtual Private Netwo...

Page 57: ...the Type of sign in info required to connect to the VPN server and then enter the required information 10 Optional Type a User Name and Password 11 Tap Save The VPN connection displays on the screen Wireless Security The computer provides these security solutions for your wireless network Wi Fi Protected Access 2 WPA2 Wi Fi Protected Access WPA 802 1x LEAP WEP Honeywell recommends WPA2 security wi...

Page 58: ...ile certificate installer supports cer p7b pem and pfx files 1 Open the email with the encrypted certificate file attached 2 Save the file to the RT10W 3 Select the file to open it and choose install 4 Type any security information required Install a Certificate with MDM Administrators can use Mobile Device Management MDM software to add root and CA certificates or configure the RT10W to enroll a ...

Page 59: ...ces 4 Tap the toggle to turn on Bluetooth 5 Tap Add Bluetooth or other device 6 Tap Bluetooth A list of discoverable Bluetooth devices displays 7 Tap the name of the device you want to pair with the RT10 8 If the device requires a pin do one of the following Compare the pin displayed on both the computer and other device If they match select Connect Enter the pin for the device and then select Don...

Page 60: ... To download the SDK for the RT10W 1 Go to the Honeywell Technical Support Downloads Portal at https hsmftp honeywell com 2 Create an account if you have not already created one You must login to download the software 3 Install the Honeywell Download Manager tool on your workstation e g laptop or desktop computer prior to trying to download any files 4 Click on Software Software and Tools Develope...

Page 61: ... have not already created one You must log in to download the software 5 Install the Honeywell Download Manager tool on your tablet 6 Navigate to Software Computer Devices Vehicle Mounted RT10W 7 Select Download next to the desired software zip file View Network Adapter Information The IPConfig app displays releases and renews IP parameters for on board network adapters Use IPConfig to view inform...

Page 62: ...ere an application stops responding to the system 1 Save your files and close any open applications 2 Tap 3 Tap 4 Select Restart If the touch screen is unresponsive Press and hold the Power button for approximately 6 seconds to turn the tablet off Restart in Safe Mode If rebooting the tablet did not work restart in safe mode to get the computer up and running for further troubleshooting Safe mode ...

Page 63: ...pt displays the progress of the recovery message This process make take several minutes 6 Once the recovery process completes If you do not have an external keyboard the RT10W will turn off automatically after a few minutes If you have an external keyboard attached press any key to continue when prompted and the RT10W will turn off Repairs Repairs and or upgrades are not to be performed on this pr...

Page 64: ...well clean the window Caution Do not submerge the tablet in water Do not use abrasive wipes or cloths on the windows or touch screen Abrasive wipes may scratch the windows and touch screen Never use solvents e g acetone on the housing or windows Solvents may damage the tablet finish the windows or touch screen Caution Ensure all components are dry prior to mating the tablet with charging accessori...

Page 65: ...tes are available for download from www honeywellaidc com compliance Label Locations Labels inside the battery compartment contain information about the tablet including compliance information model number serial number and MAC address Laser safety labeling is located on the back of the tablet Physical and Environmental Specifications 1 Go to www honeywellaidc com 2 Type RT10W in the Search box an...

Page 66: ...led Code 11 Disabled Codablock F Disabled Korean Post Disabled Code 93 Enabled DataMatrix Enabled 2D Postal Settings Disabled Code 128 Enabled HanXin Disabled Planet Code Disabled Composite Disabled Maxicode Disabled Postnet Disabled EAN JAN 8 Enabled Micro PDF 417 Enabled EAN JAN 13 Enabled PDF 417 Enabled GS1 DataBar Limited Enabled QR Code Enabled GS1 DataBar Omin Directional Enabled GS1 DataBa...

Page 67: ...ils Code 39 mm 40 450 in 1 57 17 72 20 mils Code 39 mm 44 674 in 1 73 26 53 13 mils 100 UPC A mm 44 515 in 1 73 202 7 15 mils Code 128 mm 42 572 in 1 65 22 52 10 mils Data Matrix mm 83 236 in 3 27 9 29 5 mils PDF 417 mm 119 177 in 4 68 6 97 6 7 mils PDF 417 mm 96 236 in 3 78 9 29 7 mils QR mm 123 147 in 4 84 5 79 15 mils QR mm 39 390 in 1 54 15 35 ...

Page 68: ...6 176 02 in 4 17 6 93 5 mils Code 39 mm 70 301 in 2 75 11 85 10 mils Code 39 mm 4 517 in 1 57 20 35 20 mils Code 39 mm 44 800 in 1 73 31 5 13 mils 100 UPC A mm 44 573 in 1 73 22 56 13 mils 20 UPC A mm 79 228 in 3 11 8 98 15 mils Code 128 mm 42 650 in 1 65 25 59 10 mils Data Matrix mm 72 297 in 2 83 11 69 5 mils PDF 417 mm 105 181 in 4 13 7 12 6 7 mils PDF 417 mm 84 244 in 3 31 9 61 7 mils QR mm 10...

Page 69: ... Focus Standard Range Symbology Near Distance Far Distance 5 mils Code 39 mm 138 365 in 5 43 14 4 10 mils Data Matrix mm 152 387 in 6 15 23 10 mils Code 39 mm 94 1198 in 4 47 2 13 mils UPC A mm 68 1437 in 3 57 15 mils Code 128 mm 66 1571 in 3 62 20 mils Code 39 mm 63 2161 in 3 85 1 100 mils Data Matrix 1 mm 368 4505 in 15 177 4 55 mils Code 39 1 mm 176 6546 in 7 258 100 mils Code 39 1 2 mm 300 984...

Page 70: ...mbology Near Distance Far Distance 5 mils Code 39 mm 122 414 in 5 16 3 10 mils Data Matrix mm 135 419 in 5 3 17 10 mils Code 39 mm 85 1368 in 3 4 54 13 mils UPC A mm 60 1600 in 2 4 63 15 mils Code 128 mm 58 1894 in 2 3 75 20 mils Code 39 mm 56 2645 in 2 2 104 1 100 mils Data Matrix 1 mm 338 5641 in 13 3 222 1 55 mils Code 39 1 mm 159 7159 in 6 3 282 100 mils Code 39 1 2 mm 275 10815 in 11 426 1 Mi...

Page 71: ...ls width of horizontal field of view inches Vertical DPI 800 pixels width of vertical field of view inches Port and Connector Pinouts Docking Connector Pin Description 1 RF_GND 2 DOCK_DET 3 GPS ANT 4 RF_GND 5 RF_GND 6 NC 7 NC 8 DETECT 9 Power 10 Power 11 NC 12 NC 13 GND 14 Power 15 USB 16 USB 17 GND 18 GND 19 DETECT 3 4 1 2 5 6 7 8 9 10 15 16 17 18 19 11 12 13 14 ...

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Page 74: ... Honeywell 9680 Old Bailes Road Fort Mill SC 29707 www honeywellaidc com RT10W EN UG 01 Rev A 7 20 ...