72
EDA71 User Guide
Enterprise Data Reset the Tablet
1. Swipe up from the bottom of the Home screen to access all apps.
2. Select
Settings
>
System
>
Advanced
>
Reset options
.
3. Tap
Enterprise data reset
.
4. If prompted, type your screen lock security pattern, PIN, or password and tap
next (
).
5. Tap
Reset enterprise data
. A message appears informing you an Enterprise
data reset is being performed.
About Full Factory Reset
A Full Factory Reset should only be performed if you have exhausted all other
troubleshooting options. This method reverts the tablet back to the factory state by
erasing all data in
Internal shared storage
and the
IPSM Card
storage locations
on the tablet.
Note:
This method of recovery may not be available if your system administrator has set
policies to prevent the reset use.
Before You Begin
•
If you added a Google Account to the 71 Series tablet, make sure you have your
Google username and password associated with the tablet. If you do not have
the username and password, you will not be able to use the tablet after the reset.
This is a security measure that prevents unauthorized users from using the
device if they try a Full factory reset.
•
If you did not add a Google Account to the tablet, the extra security level is not
enabled and you will not need a Google username and password.
•
If you recently reset your Google Account password, wait 24 hours before
performing a Full factory reset.
•
Connect the tablet to an external power source or make sure you have a full
battery charge.
•
Make sure you have an Internet connection.
Caution:
A Full factory reset results in data loss. Perform this procedure
only if all other recovery methods have failed and have no other
option. All personal content is erased including, but not limited to
emails, pictures, contacts, Google account information, system
settings and app settings.
Summary of Contents for ScanPal EDA71
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