EDA71 User Guide
71
Reboot (Restart) the Tablet
You may need to reboot the tablet to correct conditions where an application stops
responding to the system.
1. Save your files and close any open applications.
2. Press and hold the
Power
button until the options screen appears.
3. Tap
Restart
. The tablet restarts.
If the touch panel display is unresponsive:
•
Press and hold the
Power
button for approximately 8 seconds until the tablet
reboots.
About Enterprise Data Reset
You can perform an Enterprise data reset if a Reboot did not improve the condition
and all other troubleshooting methods have not resolved the issue. This method
provides a clean configuration for troubleshooting by erasing all data from the
Internal shared storage
location on the tablet. Data is not erased from the IPSM
Card location.
Note:
This method of recovery may not be available if your system administrator has set
policies to prevent the reset use.
Before You Begin
•
If you recently reset your Google Account password, wait 24 hours before
performing a Enterprise data reset.
•
Make sure you have your screen lock password, PIN or pattern if you activated
one. You will need this to reset the tablet.
•
If you have a Google Account, back up your data and settings to your Google
Account so you can restore them if needed.
•
Connect the tablet to an external power source or make sure you have a full
battery charge.
•
Make sure you have an Internet connection.
Caution:
An Enterprise data reset results in data loss, only perform this
procedure if all other recovery methods have failed. All personal
content is erased including, but not limited to emails, pictures,
contacts, Google account information, system settings and app
settings.
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