Honeywell StratosH MS2321, Installation And User Manual

Page 1: ...MS2321 MS2322 StratosH Scanner Installation and User s Guide ...

Page 2: ... by copyright All rights reserved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of HII 2006 2011 Honeywell International Inc All rights reserved Web Address www honeywellaidc com Trademarks Metrologic MetroSelect MetroSet2 StratosSCAN StratosSPHERE StratosSYNC StratosSCOPE StratosSWAP and StratosSCHOOL are trademarks or...

Page 3: ...1 INSTALLATION Quick Installation Outline 12 Site Requirements 12 Vertical Clearance 12 Ventilation and Spacing 12 Service Access 12 Power Installation 12 Checkout Counter Layout Consideration 12 Unpacking the Unit 13 Installing the Unit in the Counter 14 MS2321 Mounting Diagram Two Point Support 14 MS2321 Mounting Diagram Three Point Support 15 MS2322 Mounting Diagram Two Point Support 16 MS2322 ...

Page 4: ... Button 35 Startup 36 Power Up Test Mode 36 Configuration Mode 36 MAINTENANCE Platter Horizontal Scan Window Replacement 37 Vertical Scan Window Replacement 38 Daily Maintenance 38 TROUBLESHOOTING Troubleshooting Symptom Solution Chart 39 SCANNER AND CABLE TERMINATIONS Scanner Pinout Connections 42 Cable Connector Configurations 44 REGULATORY COMPLIANCE Safety 46 EMC 47 Weights Measures 48 LIMITED...

Page 5: ...ith a multitude of standard features including StratosSCAN 6 sided 360 scanning that minimizes product orientation StratosSPHERE Decoding software that reads poor quality and damaged bar codes StratosSYNC Horizontal and vertical scanning zones operate independently from one another GS1 DataBar Decoding Decodes GS1 DataBar GS1 DataBar Limited and GS1 DataBar Expanded symbologies Flash ROM Upgrade l...

Page 6: ... honeywellaidc com OPTIONAL ACCESSORIES OPTIONAL ACCESSORIES Part Description 57 57000x N 3 RS232 Interface Cable Straight Cord 57 57004x N 3 RS485 Port 9 Cable Straight Cord 57 57200x N 3 USB Full Speed Communication Cable Straight Cord Locking 12V Plus Power Type A 57 57006x N 3 USB Full Speed Communication Cable Straight Cord Non Locking Type A 57 57099x 3 LSO RS232 PowerLink AUX Cable with bui...

Page 7: ...tment REPLACEMENT PARTS REPLACEMENT PARTS Part Description Caution Window types Diamonex and Sapphire are not interchangeable due to laser safety and or scanner performance differences To change window type the scanner must be returned to the manufacturer for reconfiguration 46 46889 Vertical Window 46 46806 Diamonex Platter Full Long Size 46 46807 Diamonex Platter Compact Medium Size 46 46808 Sap...

Page 8: ... or the vertical window frame PLATTER REMOVAL No hardware or tools are required to remove the platter horizontal scan window see Figure 3 Refer to the Maintenance section of this manual for additional information on platter replacement See caution statement on page 3 LIFT HANDLES REST both thumbs against the vertical window frame for added stability when lifting the unit by the handles provided Fi...

Page 9: ... Indicators LED Blue Laser ON Ready to Scan White Good Read Decoding Mechanical MS2321 L x W x H 508 mm 20 Length 290 mm 11 4 Width 181 mm 7 1 Tower Height MS2322 L x W x H 420 mm 16 5 Length 292 mm 11 5 Width Counter 181 mm 7 1 Tower Height Depth Below Counter 100 mm 3 9 All Models Weight with Platter MS2321 7 48 kg 16 45 lbs MS2322 6 93 kg 15 25 lbs Electrical Voltage Supply 4A 5V 1 5A 12V Power...

Page 10: ...Window Laser Aperture 4 Flow Direction Indicators 5 Replaceable Stainless Steel Platter 6 High Impact Window Frame Vertical Window Laser Aperture 7 Debris Channel 8 Speaker see page 30 9 Platter Support Bumpers see page 37 10 Power and EAS Connectors see page 7 11 Interface and Aux Scanner Connectors see page 7 12 Diagnostic Indicator Display see page 32 for Error Codes 13 Handles for Lifting Unit...

Page 11: ...onnectors for scale and display communication cabling The use of these connections is dependent on the specific manufacturer of the scale being integrated Please refer to the Custom Scale Addendum for detailed instructions on the appropriate cable hookups and calibration procedures for local Weights and Measures authorities Specifications are subject to change without notice ...

Page 12: ...in compliance with applicable standards all circuits connected to the scanner must meet the requirements for SELV Safety Extra Low Voltage according to EN IEC 60950 1 To maintain compliance with standard CSA C22 2 No 60950 1 UL 60950 1 and norm EN IEC 60950 1 the power source should meet applicable performance requirements for a limited power source ...

Page 13: ...zontal Window Laser Aperture 4 Flow Direction Indicator 5 Replaceable Stainless Steel Platter 6 High Impact Window Frame Vertical Window Laser Aperture 7 Debris Channel 8 Speaker see page 30 9 Platter Support Bumpers see page 37 10 Power and EAS Connectors see page 10 11 Interface and Aux Scanner Connectors see page 10 12 Diagnostic Indicator Display see page 32 13 Handles for Lifting Unit Scanner...

Page 14: ...10 BASE MODEL CHARACTERISTICS MS2322 Scanner Dimensions Figure 11 MS2322 Dimensions Connector Panel Figure 12 MS2322 Connectors Specifications are subject to change without notice ...

Page 15: ...ain compliance with applicable standards all circuits connected to the scanner must meet the requirements for SELV Safety Extra Low Voltage according to EN IEC 60950 1 To maintain compliance with standard CSA C22 2 No 60950 1 UL 60950 1 and norm EN IEC 60950 1 the power source should meet applicable performance requirements for a limited power source ...

Page 16: ...ling the cable s and power supply make sure you leave access so that these components may be swapped easily without the need to remove the unit from the checkout counter When changing the StratosSWAP optics engine modules Honeywell recommends removing the unit completely from the checkout counter Power Installation The Power Supply AC DC should be connected to an AC Outlet that is free of electric...

Page 17: ...ottom of the unit on both sides Important Do not lift the unit out of the box by gripping the sides of the platter 4 Carefully remove the shipping foam around the unit Important Do not turn the unit upside down or tilt the unit onto its side while removing the shipping foam The platter is not attached to the unit and can fall off 5 Lift the platter off the unit and store it in a safe location unti...

Page 18: ...14 INSTALLATION INSTALLING THE UNIT IN THE COUNTER MS2321 Mounting Diagram Two Point Support Figure 18 MS2321 Mounting Diagram Two Point Support Specifications are subject to change without notice ...

Page 19: ...15 INSTALLATION INSTALLING THE UNIT IN THE COUNTER MS2321 Mounting Diagram Three Point Support Figure 19 MS2321 Mounting Diagram Three Point Support Specifications are subject to change without notice ...

Page 20: ...16 INSTALLATION INSTALLING THE UNIT IN THE COUNTER MS2322 Mounting Diagram Two Point Support Figure 20 MS2322 Mounting Diagram Two Point Support ...

Page 21: ...17 INSTALLATION INSTALLING THE UNIT IN THE COUNTER MS2322 Mounting Diagram Three Point Support Figure 21 MS2322 Mounting Diagram Three Point Support Specifications are subject to change without notice ...

Page 22: ... or potential damage to the scanner and or terminal 4 Plug the external power supply PN 46 46xxx into the 3 pin Molex socket labeled DC Power In on the bottom of the StratosH xxx Specifies international connection See Optional Accessories in the Introduction section of this guide for a complete listing Check the AC input requirements of the power supply to make sure the voltage matches the AC outl...

Page 23: ...IC RS232 xxx Specifies international connection See Optional Accessories in the Introduction section of this guide for a complete listing See power source caution statement on page 11 of this manual Figure 22 RS232 Interface Cable Installation Schematic ...

Page 24: ...ng are also required for proper communication to occur When using the RS232 Full Speed USB RS485 121 interface the USB and RS485 interfaces are not active at the same time 4 Plug the external power supply PN 46 46xxx into the 3 pin Molex socket labeled DC Power In on the bottom of the StratosH xxx Specifies international connection See Optional Accessories in the Introduction section of this guide...

Page 25: ...by scanning the appropriate configuration bar codes in the USB section of the MetroSelect Configuration Guide PN 00 02407x Step 7 must be completed before continuing to step 8 for these features to work properly xxx Specifies international connection See Optional Accessories in the Introduction section of this guide for a complete listing See power source caution statement on page 11 of this manua...

Page 26: ...he host device A software driver and correct configuration settings are also required for proper communication to occur When using the RS232 Full Speed USB RS485 121 interface the USB and RS485 interfaces are not active at the same time 4 Plug the external power supply PN 46 46xxx into the 3 pin Molex socket labeled DC Power In on the bottom of the StratosH xxx Specifies international connection S...

Page 27: ...PECIFIC RS485 xxx Specifies international connection See Optional Accessories in the Introduction section of this guide for a complete listing See power source caution statement on page 11 of this manual Figure 24 RS485 Cable Installation Schematic ...

Page 28: ... 57 57099x 3 12 into the 10 pin socket labeled Aux RS232 In on the bottom of the StratosH Important The StratosH series aux port requires the signals transmit receive RTS CTS from the secondary scanner For Rev G units or later The StratosH s auxiliary port will support 5VDC devices with a 700mA maximum current For Rev F units or earlier The StratosH s auxiliary port will support 5VDC devices with ...

Page 29: ...STALLATION CABLE INSTALLATION SECONDARY HONEYWELL SCANNER See Aux power notes on page 24 See power source caution statement on page 11 of this manual Figure 25 Secondary Scanner Cable Installation Schematic ...

Page 30: ... SW1 SW2 switches 1 and 6 set to ON All StratosH models have a connector labeled EAS In on the bottom of the unit Honeywell has an optional EAS cable PN 52 52511x available for purchase for connection between the Checkpoint device and the StratosH Figure 26 EAS Cable Connection Bottom of StratosH The following figure shows the location of the EAS deactivation area for the StratosH It is important ...

Page 31: ...27 SCANNER OPERATION SCAN ZONE Figure 28 Checker Side 13 mil Figure 29 Horizontal Left Right 13 mil Specifications are subject to change without notice ...

Page 32: ...28 SCANNER OPERATION SCAN ZONE Figure 30 Horizontal Direct 13 mil Figure 31 Vertical Direct 13 mil Specifications are subject to change without notice ...

Page 33: ...detected by the IR in the activation area shown below will cause the scanner to exit the power save mode The motor will restart automatically and the laser will turn back on preparing the scanner for bar code recognition decoding and transmission Figure 32 IR Activation Area Perpendicular to Package Flow IR LED Output Refer to the MetroSelect Configuration Guide 00 02407 for additional information...

Page 34: ...xits configuration mode Upon exiting configuration mode the scanner will beep three times and the white LED will stop flashing When configured three beeps can also indicate a communications timeout during normal scanning mode When using one code configuring the scanner will beep three times the current selected tone followed by a short pause a high tone and a low tone This tells the user that the ...

Page 35: ...ilure condition If the laser subsystem continues to fail that subsystem horizontal or vertical will be shut down and an error indication will be shown on the Diagnostic Indicator Display This error stays on the display until corrected If the remaining subsystem is still operational scanning will continue using the operational components Flashing Blue and White and Two Razzberry Tones This indicate...

Page 36: ...ry did not agree with the data last saved Default configuration data is then used and the scanner continues operating This error is also accompanied by three beeps This error will remain during operation as a reminder that this power cycle is scanning against a default generated configuration 06 COMMUNICATION ERROR The RS232 data line is being held active This causes the scanner to read a break si...

Page 37: ...ontal laser 3 is also in error the horizontal scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators 23 LASER 3 LEFT HORIZONTAL ERROR The left laser in the horizontal scanning subsystem denotes a failure The scanner will try three times to correct the laser operation If the laser error persists and the right horizontal laser 2 is also in error the horizon...

Page 38: ...aser and motor OFF after a configured period of non use Any movement detected by the IR will wake the scanner from the power save mode see Figure 33 on page 29 This mode s wake time is slightly longer due to the motor s need to restart 4 Dual Action Power Save Mode 1 Blinks the laser OFF ON after a configured period of non use turns the laser and motor OFF at thirty minute intervals Example If the...

Page 39: ...e is also selectable 9 9 9 9 7 4 N The Multi Function Button Figure 35 The Multi Function Volume Button Changing the Beeper Volume A short 3 second depression and the beeper volume will change The new volume will be heard The silent no beep volume is also selectable Placing the Unit in Laser Motor Off Power Save Mode Long 3 seconds depression The Laser Motor Off Power Save Mode is the only power s...

Page 40: ...re examples of the types of tests performed at power up 1 Memory tests 2 Hardware setup tests 3 Motor tests 4 Laser tests 5 Configuration tests 6 Interface tests These tests are also performed on a periodic basis with the operator alerted to any failures CONFIGURATION MODE All StratosH series scanners have been configured at the factory with a set of default communication protocols Since many host...

Page 41: ...37 MAINTENANCE PLATTER HORIZONTAL SCAN WINDOW REPLACEMENT Figure 39 Platter Horizontal Scan Window Replacement See replacement parts on page 3 ...

Page 42: ...proper scanning of a bar code Therefore the horizontal and vertical output windows will need occasional cleaning For the glass window 1 Spray glass cleaner onto lint free non abrasive cleaning cloth 2 Gently wipe the scanner window For the inner plastic window 1 Use mild soap and water with lint free non abrasive cleaning cloth 2 Gently wipe the scanner window ...

Page 43: ...wers up but does not beep The beeper is disabled Enable the beeper No volume is selected Select a volume No tone is selected Select a tone The unit powers up but does not scan and or beep The unit is trying to scan a particular symbology that is not enabled UPC EAN and Code 128 are enabled by default Verify that the type of bar code being read has been selected The unit has been configured for a c...

Page 44: ...owers up OK and scans OK but does not communicate properly to the host The com port at the host is not working or is not configured properly Check to make sure that the baud rate and parity of the scanner and the communication port match and the program is looking for RS232 data The cable is not connected to the proper com port The com port is not operating properly The host is receiving data but ...

Page 45: ...ed to the proper port on the StratosH Ensure that the secondary scanner is connected to the StratosH s com port marked Aux port The auxiliary com port may not be operating properly The StratosH must be configured to enable the auxiliary port The auxiliary input port s data format must match the main output format of the secondary scanner Refer to the MS2xxx Stratos Series Configuration Addendum PN...

Page 46: ...or Layout on the Bottom of the Scanner Scanner to Host RS485 Scanner to Host RS232 Pin Function Pin Function 1 Signal Ground 1 Signal Ground 2 RS232 TX Output 2 RS232 TX Output 3 RS232 RX Input 3 RS232 RX Input 4 Reserved for RS232 Interface 4 RS232 RTS Output 5 Reserved for RS232 Interface 5 RS232 CTS Input 6 Reserved for RS232 Interface 6 RS232 DTR Input 7 IBM B 7 Reserved for RS485 Interface 8 ...

Page 47: ...ocal Weights and Measures authorities When connecting any combination of scale external scale display to the M2321 do not exceed the following current restrictions 12V 0 2A max 5V 0 3A max Figure 42 Scale Ready Connector Layout Scale Display Data In Scale Data to Display from the Load Cell Interface Scale Data In RS232 from the Load Cell Interface Scale RS232 to Host Scale Data Dual Cable Applicat...

Page 48: ...7000x N 3 Pin Function 9 Pin D Type Connector 1 Shield Ground 2 RS232 TX Output 3 RS232 RX Input 4 DTR Input 5 Signal Ground 6 No Connect 7 CTS Input 8 RTS Output 9 No Connect Full Speed USB Cable PN 57 57200x N 3 OR PN 57 57006x N 3 Pin Function Locking Type A 57 57200x N 3 Non Locking Type A 57 57006x N 3 1 PC 5V USB 2 Data 3 Data 4 Signal Ground RS485 Cable PN 57 57004x N 3 Pin Function 4 Pin S...

Page 49: ...tion 10 Position Angled Modular Plug 1 Signal Ground 2 RS232 from Aux Secondary Scanner 3 RS232 to Aux Secondary Scanner 4 RTS from Aux Secondary Scanner 5 CTS to Aux Secondary Scanner 6 8 No Connect 9 5VDC Transformer Direct 10 Shield Ground This configuration cable was designed to be used with the StratosH auxiliary connector only All signals are referenced from the StratosH scanner All signals ...

Page 50: ...lient ne doit en aucun cas essayer d entretenir lui même le scanner ou le laser Ne regardez jamais directement le rayon laser même si vous croyez que le scanner est inactif N ouvrez jamais le scanner pour regarder dans l appareil Ce faisant vous vous exposez à une rayonnement laser qú êst hazardous L emploi d appareils optiques avec cet équipement laser augmente le risque d endommagement de la vis...

Page 51: ... in which case the user will be required to correct the interference at their own expense Any unauthorized changes or modifications to this equipment could void the user s authority to operate this device This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interfer...

Page 52: ...to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cau...

Page 53: ...EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES EITHER EXPRESSED OR IMPLIED ORAL OR WRITTEN INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT HII S RESPONSIBILITY AND PURCHASER S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR RE...

Page 54: ...50 PATENTS For patent information please refer to www honeywellaidc com patents ...

Page 55: ...MC 50 EMI 50 emissions 50 error codes 35 36 F failure error codes 35 36 indicator 33 modes 33 34 flow 9 12 frame 12 function 42 45 48 G ground 45 48 H handles 7 9 12 host 33 34 39 42 44 I immunity 50 indicators 8 audible 33 38 39 42 44 diagnostic 35 36 error codes 35 36 failure 34 35 36 visual 9 12 33 34 33 34 39 42 43 interface 8 11 14 RS232 21 22 45 47 RS485 45 47 USB 23 24 45 47 IR Activation 3...

Page 56: ...1 26 specifications 8 storage 8 switch 29 T test 39 tone 9 12 33 38 transformer see power troubleshooting 42 44 V ventilation 8 15 visual 34 voltage 5 8 21 26 volume 9 12 38 W warranty 42 52 weight 8 weights and measure 51 white LED see indicators window 6 7 9 15 41 Z zero 9 12 ...

Page 57: ...co Telephone 01 800 HONEYWELL 01 800 466 3993 E mail soporte hsm honeywell com Europe Middle East and Africa Telephone 31 0 40 7999 393 Fax 31 0 40 2425 672 E mail hsmeurosupport honeywell com Hong Kong Telephone 852 29536436 Fax 851 2511 3557 E mail aptechsupport honeywell com Singapore Telephone 65 6842 7155 Fax 65 6842 7166 E mail aptechsupport honeywell com China Telephone 86 800 828 2803 Fax ...

Page 58: ...9100 Fax 55 21 3535 9105 E mail brservice honeywell com Mexico Telephone 01 800 HONEYWELL 01 800 466 3993 Fax 52 55 5531 3672 E mail mxservice honeywell com Europe Middle East and Africa Telephone 31 0 40 2901 633 Fax 31 0 40 2901 631 E mail euroservice honeywell com Hong Kong Telephone 852 29536436 Fax 851 2511 3557 E mail apservice honeywell com Singapore Telephone 65 6842 7155 Fax 65 6842 7166 ...

Page 59: ......

Page 60: ......

Page 61: ......

Page 62: ...Honeywell Scanning Mobility 9680 Old Bailes Road Fort Mill SC 29707 www honeywellaidc com 00 02270 Rev F 4 11 ...