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Customer shall hold harmless and indemnify Honeywell S.r.l. Italy from and against all
claims, demands, losses and liability arising out of damage to property or injury to persons
occasioned by or in connection with the acts or omissions of Customer and its agents and
employees, and from and against all claims, demands, losses and liability for costs of fees,
including reasonable attorneys’ fees, in connection therewith.
Compliance
For any additional information regarding the compliance of this product to any EU-
specific requirements, please send an e-mail to
Unpacking
Caution:
If any damage to the shipment is noticed before unpacking, a claim must be filed
with the commercial carrier.
All containers should be opened and unpacked carefully in order to prevent damage to the
contents.
Follow these steps to unpack equipment in preparation for installation:
Open the container and remove the unit(s) and all packing material. Retain the container
and all the packing materials. They may be used again for reshipment of the equipment, if
needed.
Inspect the contents to see if anything is missing. If you notice any missing items, send an
e-mail to
Visually check the contents. If you see any damage, do the following:
If shipping has caused damage to the unit, file a claim with the commercial carrier.
If any other defect is apparent, call for a return authorization.
Shipping instructions
To ship equipment back to Temaline, contact the customer service department at
before returning the equipment. When you call, please have
available:
A description of the problem or the reason you are returning the equipment.
Your original purchase order number, invoice number and if the unit is still under
warranty.
A new purchase order number if the unit is not under warranty.
From the customer service department, obtain the
Return Merchandise Authorization
(RMA)
.
Show the RMA number on all packages shipped. Packages which are not marked with an
RMA number will be refused at the factory and returned to you
COD.
Carefully pack the equipment for shipment. Use the original packing material whenever
possible
Limited warranty
All warranty work shall be handled through Customer who shall notify Temaline and
apply for a Return Merchandise Authorization (RMA) number prior to returning any
Product for service, repair, credit or exchange. Temaline warrants that its Products shall be
free from defects in materials and workmanship for a period of 18 months from the date of
shipment from the Temaline warehouse. Satisfaction of this warranty shall be limited to
repair or replacement of Products which are defective or defective under normal use.
