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Honeywell HRGX Series Installation Guide rev 2.X            I-View Now, LLC. All Rights Reserved. © 2014              Page 2 

Table of Contents 

WORKFLOW ...................................................................................................................................................................... 3

 

INSTALLATION WORKSHEET ...................................................................................................................................... 4

 

Default DVR Login ............................................................................................................................................................................. 4

 

NETWORK SETUP (UPNP) ............................................................................................................................................ 5

 

NETWORK SETUP (NON - UPNP) ................................................................................................................................ 8

 

DYNAMIC IP ADDRESS ................................................................................................................................................. 11

 

ROUTER SETTINGS & PORT FORWARDING .......................................................................................................... 12

 

SMTP SETTINGS ............................................................................................................................................................. 13

 

USER SETTINGS .............................................................................................................................................................. 14

 

RECORDING SETUP ....................................................................................................................................................... 15

 

Scheduled Recording Mode ............................................................................................................................................................. 16

 

Event Recording Mode .................................................................................................................................................................... 19

 

ALARM INPUT SETUP ................................................................................................................................................... 21

 

MOTION DETECTION SETUP ...................................................................................................................................... 23

 

CONFIGURE I-VIEW NOW ENTRY DELAYS ............................................................................................................. 23

 

TEST SETTINGS .............................................................................................................................................................. 24

 

Picture Clarity .................................................................................................................................................................................. 24

 

APPENDIX A – REQUIRED PARAMETERS ............................................................................................................... 25

 

 

 

 

Summary of Contents for V2.X

Page 1: ...DVR Installation Manual V2 X HRGX Series DVR s ...

Page 2: ...in 4 NETWORK SETUP UPNP 5 NETWORK SETUP NON UPNP 8 DYNAMIC IP ADDRESS 11 ROUTER SETTINGS PORT FORWARDING 12 SMTP SETTINGS 13 USER SETTINGS 14 RECORDING SETUP 15 Scheduled Recording Mode 16 Event Recording Mode 19 ALARM INPUT SETUP 21 MOTION DETECTION SETUP 23 CONFIGURE I VIEW NOW ENTRY DELAYS 23 TEST SETTINGS 24 Picture Clarity 24 APPENDIX A REQUIRED PARAMETERS 25 ...

Page 3: ...uled time 5 Alarm Input Setup Here the technician will be setting up the alarm inputs on the back of the DVR to perform two actions 1 Trigger recording on all connected cameras And most importantly 2 Send SMTP email alert to I View Now upon the event of an alarm 6 Motion Detection Setup activate video motion recording for desired cameras 7 Configure I View Now Entry Delay Entry delay is configured...

Page 4: ... names An example worksheet is printed below You will only need to retrieve the IP address while on site if the installation will NOT utilize the UPnP functionality Either ask the customer IT department for the IP address or visit http whatismyip org while on site for the correct address Default DVR Login Plug a monitor into the VGA output on the DVR Also plug the mouse provided with the DVR into ...

Page 5: ...will be no need to port forward or provide the IP address This information will automatically be sent to the I View Now system by UPnP Once the DVR is turned on the first screen that will be shown shows the connected cameras and also serves as the entry point to other functions Right click on the screen and select Menu from the list Click in the password box and use the virtual keyboard to enter t...

Page 6: ...ain menu will appear Click on Settings Setting up UPnP In order to configure the device for use with I View Now UPnP must be enabled Click on the Network menu item on the left side of the screen After clicking on Network the sub menus will show at the top of the screen The second to the last option says UPnP Click on this menu item ...

Page 7: ...password is required to enable this required function b Click in the box where the password will be entered c Using the virtual keyboard enter iview123 no quotes d Select Enter then OK 4 Set the Server port to 8000 5 Set the HTTP Port to 8001 6 Set the RTSP Port to 8002 7 Click Apply at the bottom right of the screen 8 UPnP Reporting is now enable and the DVR will begin reporting its IP address an...

Page 8: ...e router has blocked the ports to the DVR The following steps will describe the required actions depending on the configuration of the customer s environment Once the DVR is turned on the first screen shows the connected cameras and also serves as the entry point to other functions Right click on the screen and select Menu from the list Click in the password box and use the virtual keyboard to ent...

Page 9: ...rder to configure the device for use with I View Now the first settings that should be changed are located under the Network menu and General sub menu Click on the Network menu item on the left side of the screen After clicking on Network the submenus will show at the top of the screen The first sub menu item says General Click on this menu item ...

Page 10: ... field Note that this is NOT the external IP address of the customer but an internal IP address 3 If the site s IT staff has a preferred DNS Server and Alternate DNS Server enter these in the designated areas If not Google s public DNS servers are typically used Google s IPs are 8 8 8 8 for the preferred DNS Server and 8 8 4 4 for the Alternate DNS Server 4 Set the server port to 8000 5 Set HTTP P...

Page 11: ...r site name that will be used to register this customer with Honeywell s service The name must start with a letter and can contain letters and numbers Write down this name as it will need to be forwarded to the representative configuring I View Now at the Central Station Select Apply Provide the following URL to the central station representative assisting with the configuration hrgdvr ddns com Si...

Page 12: ...wn as the Video Port It is recommend that the ports are forwarded without translation E g internal port 8000 is forwarded to the DRV port 8000 internal port 8001 is forwarded to the DRV port 8001 and internal port 8002 is forwarded to the DRV port 8002 Regardless of the port forwarding configuration it is the External IP Address and External Port numbers that must be entered into the I View Now In...

Page 13: ...he SMTP Port From the Installation Worksheet Enter the SMTP ID into the Sender s Address Field and into the Receiver s Address A Picture showing how to Enter the symbol is on the next page Press Test at the bottom of the page The dialog box should indicate a successful test Press Apply Within 5 minutes the central station representative should now see the DVRs IP address and ports updated in the I...

Page 14: ... the Edit User screen Check the Change Password box Enter the Old Password Default 12345 Enter the desired Password Confirm the desired Password Click Apply If using a password other than the suggested password from the Installer s Worksheet note the new password for entry into the I View Now Installer s Portal I View Now Suggests not using the default password Additional Users can be configured w...

Page 15: ...ed 2014 Page 15 Recording Setup For the HRG to send clips to I View Now the recording parameters must be configured To access the recording parameters go to the main menu and select Record Configuration details for both event based recording and scheduled recording are detailed next ...

Page 16: ... using the copy function this schedule can be copied to all days and then all cameras To access Schedule select the Schedule option at the top left of the screen under the Record menu Next under the camera menu select the first camera 1 Enable the schedule by clicking in the box next to the Enable Schedule 2 Press the Edit button at the right side of the screen 3 Note that the day is Mon This is f...

Page 17: ...Honeywell HRGX Series Installation Guide rev 2 X I View Now LLC All Rights Reserved 2014 Page 17 6 Click Apply 7 Click Copy and apply to all days 8 Click Apply and then click OK ...

Page 18: ... copying the schedule to all of the days select the Copy from main schedule menu to apply the schedule to all cameras 1 Select Copy 2 Select the Analog check box to select all cameras 3 Select OK in the dialog box 4 Select Apply from the main Schedule menu 5 All cameras have been scheduled for all days ...

Page 19: ...u have parameters that need to be configured To locate these options select Record from the main menu and then choose Encoding at the left The Record submenu is shown below Note that there are two columns One is for the Normal stream and the other is for the event Both columns need to be configured identically 1 Set the Stream type to Video 2 Resolution to 2CIF 3 Bitrate Type to Variable 4 Video Q...

Page 20: ...in both columns were applicable Next the Substream needs to be configured The substream parameters are located under the Substream submenu within the Encoding menu 1 Set the Stream Type to Video 2 Resolution to CIF 3 Bitrate Type to Variable 4 Video Quality to Medium 5 Frame Rate to 6fps 6 Max Bitrate Mode to General 7 Max Bitrate Kbps to 128 4 8 channel and 192 16 channel 8 Click Apply 9 Using th...

Page 21: ...the top of the menu bar The following procedure will detail the settings for a single camera which will then be copied to all cameras by using the copy button 1 Set the Type to N O 2 Place a check mark in the box next to Setting 3 Click on the gear symbol next to the Handling feature to setup how alarms are handle 4 The Handling pop up menu has several submenus Select Handling which is the third m...

Page 22: ...m inputs to select the channels that will be recorded when an alarm event occurs 1 From the Alarm Input submenu click on the gear icon next to the Handling option Handling is the last row in the list of screen options 2 Select the Trigger Channel submenu 3 Select the all of the channels by clicking in the box next to Analog 4 Click OK ...

Page 23: ...ettings can be accessed from the main menu under the Camera icon From within the Camera menu the Motion menu item is located on the left side menu bar Placing a check mark in the Enable Motion Detection will cause the particular camera to record on motion The Copy button can be used to copy a single camera s settings to all other cameras Configure I View Now Entry Delays Entry Delays are configura...

Page 24: ...larm panel If relay 1 connected to input 1 on the DVR is supposed to trigger when a panic button is pushed ensure not only that the DVR has received the signal but that the i viewnow com portal has received the signal and correctly identifies the type of alarm Picture Clarity There is an option to change the substream picture quality in either the multi site 4200 software or the web interface to t...

Page 25: ...s information needs to be obtained from the site as it is a component of the internet service s provider agreement with the site Another option is to go to http whatismyipaddress com enter the IP address and press Lookup IP Address In the General IP Information list there is row called Assignment The type of IP address will be listed here 4 If the external IP is not static and assuming this is not...

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