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Hong Kong RFID Limited

Maintenance

Warranty for RFID Device (Consumables)

TERMS and CONDITIONS

HK-RFID warrants RFID Devices (Consumables) sold to
customers (the “Device(s)”) against defects in workmanship
and materials for a period of

three (3) months

 from the

original date of delivery under the following conditions:
(1)

Customer's sole and exclusive remedy and the entire
liability of HK-RFID under this warranty will be, at HK-
RFID’s option, repair or replacement of the product if
reported within

the period of warranty

 after the defect.

(2)

The warranty card must be presented together with the
official purchase receipt or dealer's invoice when
warranty service is rendered. Otherwise, HK-RFID
reserves the right to refuse the provision of free warranty
during the warranty period.

(3)

All sales are final. In no event does HK-RFID warrant or
accept the return of Device is error free or that customer
will be able to operate the product without problems or
interruptions.

(4)

Customers may return defective Devices to HK-RFID for

one-to-one replacement within three (3) months

under

the terms and conditions set forth in this warranty.

(5)

Before returning any Device for replacement, be sure to
back up data and remove any confidential, proprietary, or
personal information from the Device. HK-RFID is not
responsible for the damage to or loss of any data which
the customer do not back up.

(6)

The customer is responsible for returning the defective
Device at his/her own expense.

(7)

A fee (excluding material fee) will be charged at the HK-
RFID’s discretion for any out-of-warranty service under
the circumstances described in (9) below.

(8)

For any uncertain or doubtful occasion, after examination,
HK-RFID has the right to alter or refuse to issue or to
cease this warranty.

(9)

Restrictions. The warranty does not apply if the product

has been (a) explicitly or implicitly altered or repaired in

any way by anybody other than qualified technical

people of HK-RFID. (b) damaged due to failure to follow

installation or operation instruction, abuse, negligence,

fire, flood, acts of God (including, but not limited to,

lightning strikes), natural calamities, electrostatic

discharge damage , failure to provide a suitable

operating environment, improper transportation and

storage or other events beyond HK-RFID control and

damage that is caused during shipping for warranty and

maintenance services and any Device that

Summary of Contents for Garrison HKRAT-RT02

Page 1: ...n Street Fotan Shatin N T Hong Kong Tel 852 3426 9136 Fax 852 3426 9519 Email info hk rfid com By Hong Kong RFID Ltd New Product Development Team Tel 3426 2135 2006 Hong Kong RFID Ltd All rights reserve Garrison Rugged 2 4GHz RFID Active Tag Model HKRAT RT02 User Manual Update ...

Page 2: ... Enterprise License No part of this document may be reproduced distributed publicized or made publicly available in part or in total without prior written consent of Hong Kong RFID Ltd All content herein is solely owned by Hong Kong RFID Ltd All inquiries should be directed to info hk rfid com Important Notice All statements technical information and recommendations related to Hong Kong RFID s pro...

Page 3: ...designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment...

Page 4: ... OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS Disposal All electrical and electronic products including batteries should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities ...

Page 5: ...ions 8 Battery Installation and Power On 9 Method to Read Tag ID 12 EmpressTM EM02 Handheld 13 PC with EmpressTM EM02 Reader 14 Problem Shooting 15 Signal Unstable 15 No signals after battery installation or replacement 15 Case Damaged 15 Contact plate of the battery rusted 16 Part or the whole of the case body turns yellow 17 Can t purchase the proper battery 17 Contact plate of the battery is de...

Page 6: ...d Problems about reading range 17 Specification 18 Technological Specification 18 Power Supply Specification 18 Environmental Hardware Specification 18 Product Dimension 19 Maintenance 20 Contact Information 21 DISCLAIMER 21 ...

Page 7: ...bility It is also suitable fore working under heavy duty environment RT02 enables the most cost effective operation in the long term Unlike other active RFID tags RT02 s battery is replaceable but the tag is still waterproof and dust proof Operators can replace a new battery when it runs out RT02 s mounting design allows users to fix it on various items easily It is user friendly and convenient to...

Page 8: ...e information will be shown in the system simultaneously It can make the vehicle management more convenient Warehouse management With RT02 s excellent anti collision function reader can read more than 100 tags simultaneously When a load of goods go in or out a warehouse reader will read the tags simultaneously and the goods information will be recorded immediately It makes a warehouse management m...

Page 9: ...9 Hong Kong RFID Limited Battery Installation and Power On i Loosen the two screws ii Remove the battery cover ...

Page 10: ...he CR2450 battery from the side with its positive pole upward and negative pole downward Please do not use other battery model iv Lay the battery cover flat on the compartment that has installed battery and put the two screws into the holes ...

Page 11: ... in right place or so long as the whole cover is not deformed it s OK vii Finish installation RT02 start work Because RT02 has factory default setting when delivery customers simply install the battery according to above steps and the tag will start communication with readers ...

Page 12: ... Limited Method to Read Tag ID Hong Kong RFID Limited provide two device for reading active Tag which include RR02 One of them can be used for using RR02 Tag ID 1 Use EmpressTM EM02 Handheld 2 Use PC with EmpressTM EM02 ...

Page 13: ...g RFID Limited EmpressTM EM02 Handheld Please reference to EmpressTM EM02 Handheld User Manual for Detail 1 Open the apps on the Handheld 2 Click Read TagID to discover surrounding all active Tag with include RR02 ...

Page 14: ...th EmpressTM EM02 Reader Please reference to EmpressTM EM02 User Manual for Detail 1 Connect EmpressTM EM02 to PC Comport Ethernet 2 Open the software on PC 3 Click Start read to discover surrounding all active Tag with include RR02 ...

Page 15: ...tery Installation No signals after battery installation or replacement Possible Cause Solutions Improper battery installation Check battery status Low battery Replace battery Refer to Battery Installation Reader installed wrongly Check the reader installation Refer to EMWF reader User Manual Case Damaged Possible Cause Solutions Improper storage or hit by hard objects Please contact your supplier ...

Page 16: ...hat is non artificial damage during Guarantee Period Contact plate of the battery rusted Possible Cause Solutions Improper storage or affected by moisture 1 Please contact your supplier to purchase a new tag 2 Put it in dry and airy place ...

Page 17: ... Cause Solutions Battery is installed incorrectly 1 Please Refer to Battery Installation 2 Please contact your supplier to purchase a new tag Sticker fall off Possible Cause Solutions Improper storage or affected by moisture 1 Please contact your supplier to purchase new tags 2 Put it in dry and airy place Problems about reading range Possible Cause Solutions Affected by environmental condition su...

Page 18: ...iving ID and low voltage warning signals please contact sales representative Anti collision In general 100 tags can be read simultaneously depends on reader Longer reading time can read more than 100 tags 500 tags can be read within 10 seconds Operation Read Only with Unique ID Power Supply Specification Battery CR 2450 Battery Replaceable Battery Life for Operation About 1 3 year depends on Tx in...

Page 19: ...19 Hong Kong RFID Limited Product Dimension ...

Page 20: ...onditions set forth in this warranty 5 Before returning any Device for replacement be sure to back up data and remove any confidential proprietary or personal information from the Device HK RFID is not responsible for the damage to or loss of any data which the customer do not back up 6 The customer is responsible for returning the defective Device at his her own expense 7 A fee excluding material...

Page 21: ... EXCEPT AS SPECIFIED IN THIS WARRANTY ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE NONINFRINGEMENT SATISFACTORY QUALITY OR ARISING FROM A COURSE OF DEALING LAW USAGE OR TRADE PRACTICE ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW TO THE EXTENT AN IMPL...

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