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HABU STS
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Limited Warranty
Warranty and Service Contact Information
What this Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchaser that the product
purchased (the “Product”) will be free from defects in materials and workmanship
at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic damage, (ii)
damage due to acts of God, accident, misuse, abuse, negligence, commercial use,
or due to improper use, installation, operation or maintenance, (iii) modification of
or to any part of the Product, (iv) attempted service by anyone other than a Horizon
Hobby authorized service center, (v) Product not purchased from an authorized
Horizon dealer, (vi) Product not compliant with applicable technical regulations, or
(vii) use that violates any applicable laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO OTHER
WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS ANY AND ALL
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES THAT THEY
ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE
REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be that
Horizon will, at its option, either (i) service, or (ii) replace, any Product determined
by Horizon to be defective. Horizon reserves the right to inspect any and all
Product(s) involved in a warranty claim. Service or replacement decisions are at
the sole discretion of Horizon. Proof of purchase is required for all warranty claims.
SERVICE OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS
BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR
ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the liability of
Horizon exceed the individual price of the Product on which liability is asserted. As
Horizon has no control over use, setup, final assembly, modification or misuse, no
liability shall be assumed nor accepted for any resulting damage or injury. By the
act of use, setup or assembly, the user accepts all resulting liability. If you as the
purchaser or user are not prepared to accept the liability associated with the use
of the Product, purchaser is advised to return the Product immediately in new and
unused condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to conflict of law
principals). This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state. Horizon reserves the right to change
or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty support
or service. Once assembly, setup or use of the Product has been started, you
must contact your local distributor or Horizon directly. This will enable Horizon
to better answer your questions and service you in the event that you may need
any assistance. For questions or assistance, please visit our website at www.
horizonhobby.com, submit a Product Support Inquiry, or call the toll free telephone
number referenced in the Warranty and Service Contact Information section to
speak with a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the country
you live and use the Product in, please use the Horizon Online Service Request
submission process found on our website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number. Pack the Product securely using a
shipping carton. Please note that original boxes may be included, but are not
designed to withstand the rigors of shipping without additional protection. Ship
via a carrier that provides tracking and insurance for lost or damaged parcels,
as Horizon is not responsible for merchandise until it arrives and is accepted at
our facility. An Online Service Request is available at http://www.horizonhobby.
com/content/service-center_render-service-center. If you do not have internet
access, please contact Horizon Product Support to obtain a RMA number along
with instructions for submitting your product for service. When calling Horizon, you
will be asked to provide your complete name, street address, email address and
phone number where you can be reached during business hours. When sending
product into Horizon, please include your RMA number, a list of the included items,
and a brief summary of the problem. A copy of your original sales receipt must
be included for warranty consideration. Be sure your name, address, and RMA
number are clearly written on the outside of the shipping carton.
NOTICE:
Do not ship LiPo batteries to Horizon. If you have any issue with a LiPo
battery, please contact the appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt verifying
the proof-of-purchase date. Provided warranty conditions have been met, your
Product will be serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be completed and
payment will be required without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost. By submitting the item for
service you are agreeing to payment of the service without notification. Service
estimates are available upon request. You must include this request with your item
submitted for service. Non-warranty service estimates will be billed a minimum
of ½ hour of labor. In addition you will be billed for return freight. Horizon accepts
money orders and cashier’s checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to Horizon for service, you
are agreeing to Horizon’s Terms and Conditions found on our website http://www.
horizonhobby.com/content/service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in the
country of use and ownership. If received, a non-compliant Product will
not be serviced. Further, the sender will be responsible for arranging
return shipment of the un-serviced Product, through a carrier of the
sender’s choice and at the sender’s expense. Horizon will hold non-
compliant Product for a period of 60 days from notification, after which it
will be discarded.
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Country of Purchase
Horizon Hobby
Contact Information
Address
United States of America
Horizon Service Center
(Repairs and Repair Requests)
servicecenter.horizonhobby.com/RequestForm/
2904 Research Rd
Champaign, IL 61822
Horizon Product Support
(Product Technical Assistance)
productsupport@horizonhobby.com
877-504-0233
Sales
websales@horizonhobby.com
800-338-4639
European Union
Horizon Technischer Service
service@horizonhobby.eu
Hanskampring 9
D 22885 Barsbüttel, Germany
Sales: Horizon Hobby GmbH
+49 (0) 4121 2655 100
