Horizon Hobby LOS01025 Instruction Manual Download

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What this Warranty Covers

Horizon Hobby, LLC, (Horizon) warrants to the original purchaser that the product purchased
(the "Product") will be free from defects in materials and workmanship for a period of 2 years
from the date of purchase.

What is Not Covered

This warranty is not transferable and does not cover (i) cosmetic damage, (ii) damage due
to acts of God, accident, misuse, abuse, negligence, commercial use, or due to improper use,
installation, operation or maintenance, (iii) modification of or to any part of the Product, (iv)
attempted service by anyone other than a Horizon Hobby authorized service center, (v) Product
not purchased from an authorized Horizon dealer, or (vi) Product not compliant with applicable
technical regulations or (vii) use that violates any applicable laws, rules, or regulations.

OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO OTHER WARRANTY
OR REPRESENTATION, AND HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY
MEET THE REQUIREMENTS OF THE PURCHASER’S INTENDED USE.

Purchaser’s Remedy

Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be that Horizon
will, at its option, either (i) service, or (ii) replace, any Product determined by Horizon to be
defective. Horizon reserves the right to inspect any and all Product(s) involved in a warranty
claim. Service or replacement decisions are at the sole discretion of Horizon. Proof of purchase
is required for all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.

Limitation of Liability

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY,
REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT,
NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the liability
of Horizon exceed the individual price of the Product on which liability is asserted. As Horizon
has no control over use, setup, final assembly, modification or misuse, no liability shall be
assumed nor accepted for any resulting damage or injury. By the act of use, setup or assembly,
the user accepts all resulting liability. If you as the purchaser or user are not prepared to
accept the liability associated with the use of the Product, purchaser is advised to return the
Product immediately in new and unused condition to the place of purchase.

Law

These terms are governed by Illinois law (without regard to conflict of law principals). This
warranty gives you specific legal rights, and you may also have other rights which vary from
state to state. Horizon reserves the right to change or modify this warranty at any time without
notice.

WARRANTY SERVICES
Questions, Assistance, and Services

Your local hobby store and/or place of purchase cannot provide warranty support or service.
Once assembly, setup or use of the Product has been started, you must contact your local
distributor or Horizon directly. This will enable Horizon to better answer your questions and
service you in the event that you may need any assistance. For questions or assistance, please
visit our website at www.horizonhobby.com, submit a Product Support Inquiry, or call the toll
free telephone number referenced in the Warranty and Service Contact Information section to
speak with a Product Support representative.

Inspection or Services

If this Product needs to be inspected or serviced and is compliant in the country you live
and use the Product in, please use the Horizon Online Service Request submission process
found on our website or call Horizon to obtain a Return Merchandise Authorization (RMA)
number. Pack the Product securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors of shipping without additional
protection. Ship via a carrier that provides tracking and insurance for lost or damaged parcels,
as Horizon is not responsible for merchandise until it arrives and is accepted at our facility.
An Online Service Request is available at http://www.horizonhobby.com/content/service-
center_render-service-center. If you do not have internet access, please contact Horizon
Product Support to obtain a RMA number along with instructions for submitting your product
for service. When calling Horizon, you will be asked to provide your complete name, street
address, email address and phone number where you can be reached during business hours.
When sending product into Horizon, please include your RMA number, a list of the included
items, and a brief summary of the problem. A copy of your original sales receipt must be
included for warranty consideration. Be sure your name, address, and RMA number are clearly
written on the outside of the shipping carton.

NOTICE: Do not ship Li-Po batteries to Horizon. If you have any issue with a
Li-Po battery, please contact the appropriate Horizon Product Support office.

Warranty Requirements
For Warranty consideration, you must include your original sales receipt verifying
the proof-of-purchase date.

Provided warranty conditions have been met, your Product

will be serviced or replaced free of charge. Service or replacement decisions are at the sole
discretion of Horizon.

Non-Warranty Service
Should your service not be covered by warranty, service will be completed and
payment will be required without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost.

By submitting the item for

service you are agreeing to payment of the service without notification. Service estimates are
available upon request. You must include this request with your item submitted for service.
Non-warranty service estimates will be billed a minimum of ½ hour of labor. In addition you
will be billed for return freight. Horizon accepts money orders and cashier’s checks, as well as
Visa, MasterCard, American Express, and Discover cards. By submitting any item to Horizon for
service, you are agreeing to Horizon’s Terms and Conditions found on our website http://www.
horizonhobby.com/content/service-center_render-service-center.

ATTENTION: Horizon service is limited to Product compliant in the
country of use and ownership. If received, a non-compliant Product will

not be serviced. Further, the sender will be responsible for arranging return
shipment of the un-serviced Product, through a carrier of the sender’s choice
and at the sender’s expense. Horizon will hold non-compliant Product for a
period of 60 days from notification, after which it will be discarded.

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LIMITED WARRANTY

WARRANTY AND SERVICE CONTACT INFORMATION

Country of Purchase

Horizon Hobby

Contact Information

Address

United States of America

Horizon Service Center

(Repairs and Repair Requests)

servicecenter.horizonhobby.com/RequestForm/

2904 Research Rd