30
4. Abnormal Ice
Problem
Possible Cause
Remedy
[1] Small cubes.
a) Pump Out Check Valve 1. Dirty or worn and
leaking by.
1. Clean or replace.
b) Ice Cube Guide
1. Out of position.
Circulated water falls
into bin.
1. Place in position.
c) Water System
1. Water supply line too
small; requires 3/8"
OD line dedicated per
machine.
1. Increase water line size.
2. Water filter clogged or
flow rate too small.
2. Replace filter or install a
higher flow rate filter.
d) Inlet Water Valve
1. Dirty mesh filter or
orifice.
1. Clean.
e) Pump Motor
1. RPM too slow.
1. See chart 1.[5].
f) Control Board
1. Defective.
1. See "II.C.4. Control Board
Check Procedure."
[2] Cloudy or irregular
cubes.
a) Evaporator
1. Frozen up.
1. See chart 2.
2. Scaled up.
2. Clean
3. Damaged.
3. Replace.
b) Water System
1. Water supply line too
small; requires 3/8"
OD line dedicated per
machine.
1. Increase water line size.
2. Water filter clogged or
flow rate too small.
2. Replace filter or install a
higher flow rate filter.
3. High hardness or
contains impurities.
3. Install a water softener or
filter.
c) Spray Guide
1. Dirty.
1. Clean.
5. Other
Problem
Possible Cause
Remedy
[1] Icemaker will not stop
when bin is filled with
ice.
a) Bin Control Thermostat 1. Set too cold.
1. See "II.E. Bin Control."
2. Defective.
2. Replace.
[2] Abnormal noise.
a) Pump Motor
1. Bearings worn out.
1. Replace.
b) Fan Motor
1. Bearings worn out.
1. Replace.
2. Fan blade deformed.
2. Replace.
3. Fan blade does not
move freely.
3. Replace.
c) Compressor
1. Bearings worn out or
cylinder valve broken.
1. Replace.
2. Mounting pad out of
position.
2. Reinstall.
d) Refrigerant Lines
1. Rub or touch other
lines or surfaces.
1. Reposition.