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Copyright © 2016
Hot Tub Barn
Revised April 2016
Sinking Of Spas:
If you intend to sink your spa at all please ensure adequate drainage and access, please refer to sinking
instructions or call our installation department, inattention to this could invalidate your warranty.
Access/Delivery:
Access should be clear for our technicians to push your spa on a wheeled dolly (trolley) from the delivery vehicle
to the site for the spa, please measure any alleyways or tight spots bearing in mind obstructions such as steps,
low roof overhangs, drainpipes, window seals, tight turns or anything that could obstruct the delivery route. Your
spa, when in the trolley, will need a minimum access width of 34” (86cm) and a minimum access height of 84”
(2.13m). Spas are very heavy and even an 8” (20cm) step requires thought.
If your delivery does require the use of a commercial crane (other than our vehicle mounted Hiab) we must point
out that this will be at your cost and your responsibility to arrange unless written agreement is given to the
contrary. We recommend that you investigate the addition of insurance when booking the crane.
Payment of Balance
Payment of balance is due prior to or on the day of delivery, payment can be made by :
•
bankers draft or building society cheque - made payable to ‘Hot Tub Barn Limited’
•
bank transfer (4 days before delivery) – please call 01245 265036 and choose option 3 for
details
•
debit card - please call 01245 265036 (choose option 3) to pay by debit card
Unfortunately we are no longer able to accept personal or company cheques unless full payment is
made prior to delivery and is fully cleared (to ensure cleared funds please post your cheque to Head
Office 10 days before delivery).
We only accept credit card payments of the balance by prior agreement and there is a 2.5%
commission charged for this service.
If payment is not been made on or before the day of delivery w e reserve the right to remove the
goods until payment is received. All goods remain the property of Hot Tub Barn Limited until full
payment is received.
If you have any queries or require further information regarding the delivery of your spa please contact your
Sales Person or our Installation Department.
We hope to have you in ‘Hot Water’ as soon as possible!
