49-1000650 Rev. 0
9
Troubleshooting Tips...
Before you call for service
TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Freezer does not
operate
Temperature control set to OFF
position.
Turn the temperature control to a setting between 1 and
7.
Freezer is unplugged.
Push the plug completely into the outlet.
The fuse is blown/circuit breaker
is tripped.
Replace fuse or reset the breaker.
Freezer starts/stops
too frequently
Lid left open.
Check to see if package is holding lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Temperature control set too cold.
See About the operation of your freezer.
Freezer operates too
long
Lid left open.
Check to see if package is holding lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Temperature control set too cold.
See About the operation of your freezer.
Inadequate air circulation space
around cabinet.
See Preparing to install the freezer.
Room or outside weather is hot.
It’s normal for the freezer to work harder under these
conditions.
Freezer has been disconnected
recently for a period of time.
It takes 6-8 hours for the freezer to cool down
completely.
Large amounts of warm or hot
food have been stored recently.
Warm food will cause the freezer to run more until the
desired temperature is reached
Noisy operation or
cabinet vibrates
Floor may be weak, causing
freezer to vibrate when
compressor is on.
Check to make sure freezer is located on solid floor and
use shims, as needed, to level the unit.
Cabinet is not positioned solidly
on floor.
See Preparing to install the freezer. Use shims, as
needed, to level the unit.
Freezer is touching the wall.
Level freezer or move slightly. See Level Freezers.
Freezer temperature
too warm
Lid left open.
Check to see if package is holding lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Temperature control is set too
warm.
Turn control to a colder setting. Allow several hours for
the temperature to stabilize.
Large amounts of water or hot
food may have been stored
recently.
Wait until the freezer has had a chance to reach its
selected temperature.
Freezer has been disconnected
recently.
Freezer requires 6-8 hours to cool down completely.
Foods defrosting
Temperature control set to OFF
position.
Turn the temperature control to a setting between 1 and
7.
Freezer is unplugged.
Push the plug completely into the outlet.
The fuse is blown/circuit breaker
is tripped.
Replace fuse or reset the breaker.
Lid left open.
Check to see if package is holding lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Freezer temperature
too cold
Temperature control set too cold.
See About the operation of your freezer.
