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Care and 

If you need service

 

The tub. 

The porcelain is

self-cleaning. Leave lid open 
washing to allow moisture to
evaporate. 
Do not use 

harsh

 gritty cleansers.

The exterior. 

Wipe off any spills of

washing compounds. Wipe or dust
with damp cloth. Try not to hit
surface with sharp objects.

To store washer:

Ask service technician to remove
water from drain pump and hoses
to prevent freezing.

Do not store the washer where it
will be exposed to the weather.

For long vacations:

Be sure water supply is shut off at
faucets and drain 

 water from

hoses if weather will be below
freezing.

 ,

Lubricate

}

with grease
or

Jelly.

The 

 Remove at regular

intervals—about 4 to 6 
and remove any lint that may have
accumulated. No tools are needed,
simply grasp agitator with both
hands and pull straight up sharply.
The slotted section at the top of the
metal 

 has a light coating of

lubricant to prevent parts sticking
together. If this area appears to be
dry, apply a light coat of grease or
petroleum 

 around the slotted

 of 

 

 before replacing

the agitator. Do not 
Excess grease may get into clothes
load.

When replacing the agitator,
carefully lower straight down onto
the shaft so that it fits into the slots.
Then apply downward pressure
until agitator snaps into its normal
position.

23

To obtain service, see your warranty
on the back page of this book.

We’re proud of our service and

 you to be pleased. If for some

reason you are not happy with the
service you receive, here are three
steps to follow for 

 help.

FIRST, contact the people who
serviced your appliance. Explain
why you are not pleased. In most
cases, this will solve the problem.

NEXT, if you are still not pleased,
write 

 the details-including

your phone number—to:

Manager, Consumer Relations

Appliance Park
Louisville, Kentucky 40225

FINALLY, if your problem is still
not resolved, write:

Major Appliance
Consumer Action Panel
20 North 

 Drive

Chicago, Illinois 60606

Summary of Contents for WLW3500B

Page 1: ...ting the controls p4 Energy saving tips p5 Bleach and Fabric Softener Dispensers p8 Use and Care of mod WLW3500B Sorting and loading p9 Choosing detergents pll Stain removal p16 Questions Usethe Problem Solver p18 me GE Answer Center 800 626 2000 ...

Page 2: ...ed more help write include your phone number Consumer Affairs Hotpoint Appliance Park Louisville KY40225 Write down the model and serial numbers You ll find them on a label on the lower left side near the door These numbers are also on the Consumer Product Ownership Registration Card that came with your washer Before sending in this card please write these numbers here Model Number Serial Number U...

Page 3: ... Connecttoaproperly rated antior water pipes if hot water has TO minirnti thepos protected and sized power supply not been used for aperiodoftwo of electric shock unplug os circuit to avoid electrical overload weeks or longer DROGEN GAS applimce frornthe power supply Connect toadequateplumbing CAN BE EXPLOSIVE UNDER and drain facilities as describedin THESE C CUMSTANCES So to or cleaning except th...

Page 4: ... fabric type weight color and amount of soil See instructions on page 10 Load clothes into the wash basket being careful not to overload Add measured detergent to wash load Seepage 8 for Bleach Dispenser and Fabric Softener Dispenser instructions Refer to pages 11 to 17 for more information on loading clothes detergents and other laundry products Close lid Washer will fill but not agitate or spin ...

Page 5: ...ving tips If your clothes and household items don t look clean and fresh after washing you will probably re wash them and that means you ll waste energy Remember to sort your clothes carefully and load them properly select correct cycles use enough detergent and choose a water temperature warm enough to release and get rid of soil Use Hot Wash up to 150 F on a regular basis only when washing heavi...

Page 6: ...s if machine washing is recommended Warm Permanent Press Gentle Slow Normal Fast Baby Clothes Sturdy such as Diapers Nightgowns Shirts Pads Sheets Receiving Blankets Coveralls Baby Clothes Delicate Hot Normrd Soil or Light Soil depending on amount of soil Gentle Slow Knits Delicates Light Soil Warm Warm Blankets Wool Part Wool Cotton 5 min soak then Normal Fast 5 min soak then Normal Fast Blankets...

Page 7: ...ype detergent Do baby clothes separately Pretreat spots Rinse diapers nightgowns pads and sheets after use Keep diapers in a covered pail of cold water and conditioning agent like Borateem brand You may prefer to use a mild type detergent Do hand knit garments by hand Fill washer add detergent allow to dissolve before adding blanket Do one blanket at a time Pretreat heavily soiled spots with liqui...

Page 8: ...standard measuring cup Add enough water to fill the cup 1 2 full Pour the diluted softener into the dispenser The fabric softener will automatically be dispensed at the proper time Do not stop the washer during the first spin This will cause the dispenser to empty too soon Do not use the Fabric Softener Dispenser with the Soak Setting sOAK setting temperature will automatically be cold If a hot or...

Page 9: ... check and prepare clothes for washing Empty pockets brush out cuffs zip zippers snap snaps hooks and buttons Do any necessary mending rips hems tears Check all items for areas of heavy soil or stain Remove stains For STAIN REMOVAL G E SEE PAGE 17 Turn Poly Knits inside out to minimize fabric surface damage Soaking and Pre treating a good way to loosen deep soils and stiins A thorough soaking with...

Page 10: ...thes until you have a full load If you must wash smaller loads save water energy and detergent by adjusting the water level for the size of the load See page 4 Special recommendations for washing permanent press if you do not have a dryer If you are machine washing Permanent Press clothes that you plan to line dry or drip dry use extra care to minimize wrin ing in the wash process Be careful not t...

Page 11: ...s synthetics and fabric blends well Are excellent as concentrates for removing spots Completely dissolve even in cold water Perform well in soft water Disadvantages Are not available in some areas Generally do not clean well in hard water May be difficult to dissolve especially in cold water Should not be used in cold water Those containing sodium carbonate as an ingredient may cause harmful limes...

Page 12: ... with phosphate H was practices may delay hmtone damWe to cloth The following recommendations will temporarily delay the effects of limestone on your clothes These are generally good washing practices and will give better soil removal whether or not you have hard water or use carbonate detergent Use hotter wash water for example up to 150 F for cottons This also improves oily soil removal If you w...

Page 13: ...r powdered Place detergent in the filter pan for normal conditions but for best results put it next to the agitator after the clothes have been loaded If your detergent doesn t dissolve well predissolve the detergent in hot water then pour directly into the wash basket R ommended amount of detergent for average sofl load Water Water bvel Setting Hardness FULL FULL 1 2 FULL LOW VERY I I High Sudsin...

Page 14: ...have HARD water less than 10 grains and you use phosphate detergent you also have no problem But if you have more than 10 grains you will need to soften your water with either 1 An installed water softener in your home or 2 The use of a packaged water softener For information on water softeners see guide below Add ttis much water softener tith a fd water level Grains of hardness o lo 10 15 15 20 2...

Page 15: ...Bleach above WATER SOFTENER Non precipitating Follow package directions Suspends hardness minerals in solution keeping such as Calgon brand Add at start of wash cycle water clear Precipitating such as Follow package directions Combines with water hardness minerals to form precipitate Borax brand Use with detergent or soap in wash cycle which gives cloudy or milky appearance to water SOAK AGENT Suc...

Page 16: ... washer The Case of the Invisible Stain Food or cooking oils on your synthetic garments may cause stains which are virtually invisible and which you may not notice as you put your clothes into the washer If these stains are not completely removed in the wash the oily spots may pick up dirt from the wash water Then they will become very visible and you may think they were caused by the wash cycle i...

Page 17: ...Stain Removal Hint on opposite page launder Sponge with warm water Bleach remaining stain with non chlorine bleach Apply undiluted liquid detergent Launder Treat mildew spots while they are fresh before mold has a chance to weaken fabric If either type stain remains bleach according to Stain Removal Hint on opposite page launder Severe scorch cannot be removed Sponge with warm water Apply undilute...

Page 18: ...se softeners in rinse cycle only unless package specifies adding to wash cycle Use Fabric Softener Dispenser Seepage 8 Pilling usually on polyester cotton blends is caused by normal wear and may look like lint Turning clothes inside out may provide some help Static electricity caused by overdying will cause attraction Use fabric softener in rinse cycle These are sometimes called Invisible Stains b...

Page 19: ... contains body oil Restore whiteness following procedures on Grayed Clothes above CMorine bleach may yellow some fabrics with resin finishes Use non ctiorine bleach such as Clorox 2 brand Refer to Garment Manufacturers Care Instructions Restore color using color remover such as Rit or Tintex brands follow package directions Iron or manganese in water may cause overall yellowing or yeflow spots 1 U...

Page 20: ...t a time Do not combine loads ITEMS Improper loads Avoid laundering heavy Permanent Press items such as work clothes with lighter Permanent Press items such as shirts or blouses Do not wash Permanent Press with regular laundry Too many clothes in washer Permanent Press loads should always be smaller than regular loads no more than medium loads to give clothes room to move freely Incorrect wash and...

Page 21: ... fraying at collars and cuffs This is normal due to weakening of fibers by the Permanent Press process It is not caused by washer You can slow this process by washing small Permanent Press loads with a Full Water Level Do not wash heavy items such as towels with Permanent Press Remove collar stays when possible Q Roughness or burrs on agitator may cause rips or tears Check agitator and file rough ...

Page 22: ... than 8 R above floor WATER LEA Make sure hose connections are tight at fauce Make sure end of drain hose is corratiy inserted in and secured to drain facility WASHER IS NOISY Make sure washer is level and firm to the Hoor with rubber fbot pads in place and front jam nuts tight See your Instigation hstmctions A sharp distinctive sound will be heard at the end of each spin period as the motor stops...

Page 23: ...light coating of lubricant to prevent parts sticking together If this area appears to be dry apply a light coat of grease or petroleum ielly around the slotted ection of he haft before replacing the agitator Do not overgrease Excess grease may get into clothes load When replacing the agitator carefully lower straight down onto the shaft so that it fits into the slots Then apply downward pressure u...

Page 24: ...working hours Look in the White or Yellow Pages of your telephone directory for HOTPOINT FACTORY SERVICE GENERAL ELECTRIC HOTPOINT FACTORY SERVICE or HOTPOINT CUSTOMER CARE SERVICE WHAT IS N COVERED se icetripstoyourhometo teach you how to use the product Read your Use and Care material If you then have any questions about operating the product please contact your dealer or our Consumer Affairs of...

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