Hotpoint WMUD 963, Instructions For Use Manual

14

GB

The machine is noisy.

The machine wont spin properly.

The machine leaks from the di-
spenser.

The machine leaks (other than 
dispenser).

The indicator lights on the console 
are flashing rapidly.

The machine smells.

The machine door cannot be  
opened.

Door Seal damaged at the bottom.

The water level is too low when 
the machine is washing.

There is too much foam.

After completing the programme, 
or before starting a programme, 
the machine has turned itself off  
(no lights).

General.

• There will always be some motor, pump and drum noise during spin

.

• Out of Balance detected when attempting to go into a spin cycle - If this 

happens the machine will continue to try to repeat the distribution of the load 
required before the machine will go into higher spin speeds - This will increase 
the programme time accordingly. This is a safety feature to prevent damage.  
Out of Balance can be caused by washing a single heavy item (eg duvet, quilt, 
etc).  - Try the programme again using a different load

.

• The dispenser drawer is blocked with detergent and requires cleaning

.

• The water pressure is too high and requires turning down - turn down the tap 

on the water supply pipe slightly and try again

.

• The machine is tilting forwards - It must be level when in its final position

.

• The fill hose is loose, check both the cabinet and tap ends

.

• The fill hose is tight but still leaks, if so replace the rubber washers, or the fill 

hose is missing the rubber washer

.

• The drain hose is not fixed in properly

.

• Switch off the machine and unplug it, wait for approximately 1 minute and then 

switch it back on again If the problem persists contact the Technical Assistance 
Service.

• The machine requires a service wash. Run a “Auto Clean” wash cycle with 

detergent and no laundry

• The door will not open until the door lock indicator light goes out shortly after 

the program has finished.

• The door seal has drainage holes at the bottom - This is normal.

• The water level is correct if it can be seen at the bottom of the door.

• The detergent is not suitable for machine washing (it should display the text  

‘for washing machines’ or ‘hand and machine wash’ or the like)

.

• Too much detergent was used - less detergent is required in soft water.

• To comply with new energy saving regulations the machine is fitted with an 

automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate 
the machine, it can then either be switched off or a new programme selected.

• Your washing machine contains sensors that monitor progress during the wash 

cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash time/pro-
gress).

   Normally, if your machine successfully completes the cycle, there is unlikely to 

be anything wrong!

Remember, you will be charged for a service call for problems caused by incorrect installation, as listed 
above.
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.
Do not wash items which do not have a wash label, or wash items that are not intended as machine  
washable.