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NOTE: 

Placing the spa on grass or dirt may increase the amount 

of debris which is inadvertently brought into the spa water and may 

cause harm to your equipment as well as the spa surface, which is not 

covered under warranty.

SPA LEVELING INSTRUCTIONS

In order for your 

HOT SPRING

 spa to operate properly, and the internal 

plumbing to drain completely, the spa must be level.

 WARNING: Watkins Wellness

 recommends that a structural 

engineer or contractor be consulted prior to placing  

the spa 

on an elevated deck, or platform. Use the Dead Weight in the Spa 

Specification chart to determine the structure’s requirements.

IMPORTANT: Watkins Wellness

 reserves the right to change any 

specifications or design without incurring any obligation.

Approved Shim Material

•  Cedar shingles   

•   Exterior rated plywood 

•  Redwood 

 

•   Exterior rated lumber

The shims used should vary in thickness from 0.5 cm to 1.0 cm and 

should be cut into 5 cm x 10 cm rectangles.

NOTE: Due to the large size of the GRANDEE spa Watkins 

Wellness requires the spa be installed on a level 10 cm thick 

concrete pad or structurally engineered deck and NOT shimmed 

in any mannor.

Leveling Instructions

1. Using a 2 m carpenter’s level (or a shorter level and a straight board 

5 cm by 10 cm, 2.5 m long), check the spa to identify the highest, 

and lowest corners.

2. With one end of the level resting on the highest corner of the spa 

(and the opposite end resting on the lowest corner), gently raise the 

lower end of the level by placing shims between the spa shell and 

the level, until the level itself is level. This will tell you how many 

shims are needed at that lowest corner.

3. Now carefully pivot the level, keeping the shimmed end where it 

is, until the other end of the level rests on one of the other corners. 

Check the level. Adjust the end of the level using the procedure 

above. Carefully pivot the level again to the last corner, leaving the 

pivot end at its original location, and repeat the procedure. Whatever 

shims are on the three corners are the ones you will place under 

those corners in the next steps.

4. Remove the level and set it aside. Carefully remove the shims and 

keep them together, remembering the corner from which each set of 

shims came.

5. With more than one person lifting, lift the lowest side of the spa (the 

one with the most shims), and place a 10 cm x 10 cm block under 

the spa pedestal, at the center of the side lifted. 

6. Refer to the spa pedestal support diagram for your spa to locate 

the leveling points for the elevated corners. Place the set of shims 

corresponding to each corner directly under its designated leveling 

point.

7. Lift the spa, remove the support block, and set the spa on the shims. 

Repeat steps 5 through 7, if necessary, for the opposite side of the spa.

8. Use the level to check the level of the spa. Make any necessary 

adjustments.

9. Refer to the spa pedestal support diagram for your spa to locate the 

remaining leveling points, each of which must now also be shimmed, 

and carefully slide “helper” shims under the spa at their designated 

locations. These helper shims should create a snug fit between the 

foundation and the spa pedestal structure. If it is necessary to lift the 

spa in order to place the helper shims, use care not to kick out the 

original corner shims. 

The following base support diagrams for the 

ENVOY

VANGUARD

ARIA

SOVEREIGN, TRIUMPH, PRODIGY

 

JETSETTER

 

spas 

indicate the recommended shimming points.

Notice

: Though designed for outdoor installation, your 

HOT SPRING

 

spa is not impervious to damage that may be caused by insects, 

rodents, or other living creatures. A screen at the bottom of the spa's 

equipment compartment is designed to minimize their ability to access 

the equipment compartment and cause damage to the spa components 

Please note, the electronics within the compartment need adequate 

airflow to cool the equipment and maintain the optimal temperature 

range. Sealing the opening completely, or allowing debris to build-up on 

the screen mesh, will adversely affect the spas’ performance. Damage 

to the spa or it’s components caused by an “act of nature”, rodent or 

insect damage is not covered under the terms of your spa’s Limited 

Warranty.

DELIVERY ACCESS

First, locate the dimensions of your spa on the following chart. The 

dimensions shown are the measurements of the spa in the vertical 

position, laid on its side.

 

Model

      W

         L

         H

GRANDEE

 (GGE)

97 cm

254 cm

231 cm

ENVOY

 

(KKE)

97 cm

236 cm

231 cm

VANGUARD

 

(VVE)

91 cm

221 cm

221 cm

ARIA

 (ARE)

91 cm

221 cm

221 cm

SOVEREIGN

 (IIE)

84 cm

236 cm

203 cm

TRIUMPH

 (TRHE)

84 cm

236 cm

188 cm

PRODIGY

 (HE)

84 cm

213 cm

198 cm

JETSETTER

 

(JJE)

74 cm

213 cm

165 cm

Next, contact your dealer to find the height and width added by the 

delivery cart which the dealer will use to deliver your new spa. Use the 

height of the cart plus the dimension shown as H to determine 

the vertical clearance required to pass the spa and 

cart. Use the width of the cart, or dimension 

W, whichever is greater, to determine 

the maximum width of clearance 

necessary.

NOTE:

 It may be necessary 

to allow for additional over-

head clearance if the spa 

will be rolled up or down an 

incline or moved up or down 

a short flight of stairs.

Page 31

Installation Instructions

Summary of Contents for Aria ARE

Page 1: ...HIGHLIFE COLLECTION Grandee Envoy Aria Vanguard Sovereign Prodigy Jetsetter Triumph O W N E R S M A N U A L 5 0 H Z...

Page 2: ...the right to change specifications or design without notification and without incurring any obligation Important In most cities and counties permits will be required for the installation of electrical...

Page 3: ...NU 21 TRIUMPH MODEL TRHE JET SYSTEM MENU 22 PRODIGY MODEL HE JET SYSTEM MENU 23 JETSETTER MODEL JJE JET SYSTEM MENU 24 SPA CARE AND MAINTENANCE DRAIN REFILL INSTRUCTIONS 25 PREVENTION OF FREEZING 25 F...

Page 4: ...box that is provided Do not permit any external non spa integrated electrical appliances such as a light telephone radio or television within 1 5 m 5 feet of a spa Failure to maintain a safe distance...

Page 5: ...essure and circulation Persons taking medications which induce drowsiness such as tranquilizers antihistamines or anticoagulants should not use the spa HEALTH PROBLEMS AFFECTED BY SPA USE Pregnant wom...

Page 6: ...o user serviceable parts inside Opening of the control box by the spa owner will void the warranty If you have an operational problem carefully go through the steps outlined in the Troubleshooting sec...

Page 7: ...has a strong flow of water and air which quickly soothes away tension 10 The PRECISION directional or rotary jet delivers a therapeutic massage 11 The MOTO MASSAGE DX is a moving jet It has two warm...

Page 8: ...t pressure HYDROSTREAM JET The Hydrostream jet is a mid size hydromassage jet that delivers a great massage to the feet back and shoulder areas Turn the faceplate to increase and decrease the jet pres...

Page 9: ...off Weak or surging jets are an indication of a low water level condition or clogged filter cartridges IMPORTANT Be sure the COMFORT CONTROL Levers see illustration in Spa Features section are open b...

Page 10: ...t between 7 2 and using a FRESHWATER 5 way test strip IMPORTANT Make sure you adjust your Total Alkalinity first as an out of balance condition will affect your ability to adjust the pH correctly and...

Page 11: ...orrectly they can be hazardous in concentrated form Always observe the following guidelines Allow only a responsible person to handle spa chemicals Keep them out of the reach of children Accurately me...

Page 12: ...tween 7 2 7 8 To lower the pH level use HOT SPRING FRESHWATER pH Alkalinity Down sodium bisulfate To raise the pH level use FRESHWATER pH Alkalinity Up sodium carbonate Water Conditioners Spa fill wat...

Page 13: ...System converts water and sodium chloride salt into chlorine sanitizer The ACE is compatible with chlorine based systems and chemicals Although the system is reduced maintenance it is not automatic It...

Page 14: ...Prior to leaving 1 At least one day before you leave set the temperature to its lowest level This setting should represent an approximate water temperature of 26 C 80 F IMPORTANT Spa water oxidizers s...

Page 15: ...ed with the FRESHWATERAG silver ion purification system Not a sanitizer Nitric Acid The formulation of nitric acid a highly corrosive chemical is a byproduct of the ozone generating process Nitric aci...

Page 16: ...s icon to access the Memory screen Clean Cycle Press this icon to access the Clean Cycle screen Icon will flash when Clean Cycle is on Settings Screen Press this icon to access the first Settings scre...

Page 17: ...Home screen Screen will automatically revert back after 10 seconds of non activity SETTINGS SCREENS Press on Home screen to display first Settings Screen The first Settings screen allows you to turn...

Page 18: ...reappears Press to return to second Settings screen if check mark icon is not pressed Screen will automatically revert back after 10 seconds of non activity JETS CONTROL SCREEN Press on the Home scre...

Page 19: ...x to remove any device connected to the music system To view the signal strength between your Bluetooth device and the music system Press with SIGNAL displayed inside TOOLS box LIGHTS CONTROL SCREEN P...

Page 20: ...et e 1 Water Feature JET PUMP 2 JET SYSTEM 1 Left SMARTJET lever in position a 1 MOTO MASSAGE DX jet b 8 directional PRECISION jets c 1 directional hydromassage jet d 1 Water Feature e 1 FOOTSTREAM je...

Page 21: ...et d 4 directional PRECISION jets e 4 directional PRECISION calf jets f 2 HYDROSTREAM jets JET PUMP 2 JET SYSTEM 1 Right SMARTJET lever in position a 4 HYDROSTREAM jets b 2 SOOTHINGSTREAMjets c 1 FOOT...

Page 22: ...STREAM jet d 1 water feature JET PUMP 2 JET SYSTEM 1 SMARTJET lever in position a 2 dual port rotary jets b 7 directional PRECISION jets c 8 directional PRECISION jets d 1 water feature JET PUMP 1 JET...

Page 23: ...TJET lever in position a 2 dual port rotary jets b 4 PRECISION jets above MOTO MASSAGE DX c 1 Water Feature d 2 Directional hydromassage e 2 SOOTHING SEVEN jets JET PUMP 2 JET SYSTEM 2 SMARTJET lever...

Page 24: ...OOTHINGSTREAMjets d 3 Jet Cluster system 2 dual port rotary 1 directional hydromassage e 1 FOOTSTREAM jets f 1 Water Feature JET SYSTEM 1 SMARTJET lever in position a 1 MOTO MASSAGE DX jet b 4 directi...

Page 25: ...s in Lounge feet c 4 Directional PRECISION Jets calf jets d 4 Directional HYDROSTREAM Jets e 4 Directional PRECISION Jets JET SYSTEM 2 SMARTJET lever in position a 1 MOTO MASSAGE DX jet b 4 Directiona...

Page 26: ...SAGE DX jet b 4 directional PRECISION jets c 1 FOOTSTREAM jet d 2 dual port rotaryjets e 2 SOOTHINGSTREAMjets JET SYSTEM 2 SmartJet lever in position a 1 MOTO MASSAGE DX jet b 10 directional PRECISION...

Page 27: ...t 2 dual port rotary jets 1 directional hydromassage jet b 4 HYDROSTREAM jets c 1 MOTO MASSAGE DX jet JET SYSTEM 1 SMARTJET lever in position a 1 FOOTSTREAM jet b 4 HYDROSTREAM jets c 4 directional PR...

Page 28: ...r with the cold tap water so it exceeds 10 C 50 F during the refilling process will also achieve the same results if that is an option for you PREVENTION OF FREEZING Your spa has been designed and eng...

Page 29: ...needs of the jet pump system Additionally a separate filter is dedicated to serving the 24 hour circulation system As with any water filtering system the filter cartridges may become clogged resultin...

Page 30: ...d polymer for durability and adds a film finish that provides a rich wood like appearance Cleaning of the EVERWOOD HD consists of simply spraying the cabinet with a mild soap and water solution to rem...

Page 31: ...ide of the cover just above the skirt Gently push do not lift with both hands towards the opposite rear corner of the cover diagonally As the cover opens the gas springs will allow the cover to come t...

Page 32: ...emove the 6 door panel screws 2 Pull bottom of panel away from spa then down in order to remove door 3 Locate the control box Loosen the screws on the front of the control box Remove the screws and th...

Page 33: ...utdoors on a patio or on a deck Just make sure you check the following Always put your spa on a structurally sound level surface A filled spa can weigh a great deal Make certain that the location you...

Page 34: ...levated corners Place the set of shims corresponding to each corner directly under its designated leveling point 7 Lift the spa remove the support block and set the spa on the shims Repeat steps 5 thr...

Page 35: ...ions are acceptable so long as a level base is prepared prior to delivery Three foundation base pictures shown at right represent examples of alternatives to a concrete slab for spas installed without...

Page 36: ...pa before making critical design or pathway decisions NOTE Watkins Wellness requires that the GRANDEE be installed on a minimum 10 cm 4 thick reinforced concrete pad or a deck that is able to withstan...

Page 37: ...ructions Page 6 ENVOY MODEL KKE Dimensions NOTE All dimensions are approximate measure your spa before making critical design or pathway decisions DOOR SIDE IMPORTANT The ENVOY has 15 leveling points...

Page 38: ...81 cm 36 91 cm 41 5 105 cm 41 5 105 cm 18 46 cm 18 46 cm 87 221 cm 20 51 cm 26 5 67 5 cm 20 51 cm 17 25 44 cm 87 221 cm MAIN DRAIN SECONDARY DRAIN 1 5 4 cm ELECTRICAL CUTOUT Front view Bottom view DO...

Page 39: ...4 cm 14 5 37 cm 60 152 5 cm SOVEREIGN MODEL IIE Dimensions NOTE All dimensions are approximate measure your spa before making critical design or pathway decisions DOOR SIDE IMPORTANT The SOVEREIGN has...

Page 40: ...r spa before making critical design or pathway decisions 93 236 cm 89 226 cm 15 38 cm 3 5 9 cm 33 84 cm 22 25 56 5 cm 22 25 56 5 cm 22 25 56 5 cm 22 25 56 5 cm 70 178 cm 17 43 cm 74 188 cm 29 73 5 cm...

Page 41: ...18 45 7 cm 78 198 cm 84 213 4 cm 24 61 cm 19 5 49 5 cm 19 48 3 cm 17 43 cm 31 5 80 cm 3 5 8 9 cm 29 73 6 cm 33 83 8 cm 14 35 6 cm 61 5 156 2 cm DOOR SIDE IMPORTANT The PRODIGY has 15 leveling points...

Page 42: ...SETTER MODEL JJE Dimensions NOTE All dimensions are approximate measure your spa before making critical design or pathway decisions DOOR SIDE IMPORTANT The JETSETTER has 15 leveling points place shims...

Page 43: ...t would normally invalidate the limited warranty such as water chemistry damage do not apply to the NO FAULT heater It is important to note that the NO FAULT heater is protected by both the heater hig...

Page 44: ...by improper pH balance or other improper water chemistry maintenance and damage to the spa surfacecaused by leaving the spa uncovered while empty of water and in direct exposure to sunlight this may...

Page 45: ...US SPA STATE ACTION LCD Message Spa is Ready Blue On Green On Green On Temperature within 2 degrees F Heater Available ACE Functioning Spa is not Ready Blue On OFF Green On Temperature not within 2 He...

Page 46: ...the spa Organic buildup scum ring around spa Build up of oils and dirt Wipe off scum with clean rag if severe drain the spa use a spa surface and tile cleaner to remove the scum and refill the spa Al...

Page 47: ...ed circuit TRIUMPH Model TRHE Seats 4 Adults 2 36m x 1 88m 84 cm 18m 1 500 1 275 liters 265 kg 1 860 kg 525 kg m 230 volt 16 amp1 Single phase GFCI2 protected circuit PRODIGY Model HE Seats 5 Adults 2...

Page 48: ...L VVE 12 17 ARIA MODEL ARE 12 17 SOVEREIGN MODEL IIE 12 17 TRIUMPH MODEL TRHE 12 17 PRODIGY MODEL HE 12 17 JETSETTER MODEL JJE 12 17 2017 Watkins Wellness All Rights Reserved Hot Spring Highlife and A...

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