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If a system error occurs or an improper operation is performed while
riding the Helix, the device will alert the user in a variety
of ways.
You will notice the running indicator light will turn red and you will
hear a beep sound, alerting you to take precaution and cease
operation. The hoverboard may stop suddenly.
The following are common occurrences that will produce safety
alerts. These notices should not be ignored, and appropriate action
should be taken to correct any improper operation, failure, or errors.
• Unsafe riding surfaces (uneven, too steep, unsafe, etc.)
• Battery voltage is too low.
• The Helix is still charging.
• During operation, the platform self initiates to tilt due to excess
speed.
• The hoverboard is overheating, or the motor temperature is too
high.
• The Helix has been rocking back and forth for over 30 seconds.
• If the system enters protection mode, the alarm indicator will light
up and the hoverboard will vibrate. This typically occurs when the
battery is about to run out of power.
• If the platform is tilted forward or backward more than 10 degrees,
the Helix will power off and stop suddenly, possibly causing the rider
to lose balance or fall off.
• If any or both tires are blocked, the Helix will stop after 2
seconds.
• When the battery level has depleted below protection mode, the
Helix will power off and stop after 15 seconds.
• If a high discharge current is produced during use (such as driving
up a steep slope for a long period of time), the Helix will power off
and stop after 15 seconds.
• Ensure that the charging port is clean and dry.
• Make sure that there is no dust, debris, or dirt inside the port.
• Plug the charger into a grounded wall outlet. The charging
indicator light on the charger will be green.
• Connect the charging cable to the power supply (100V-240V,
50Hz/60 Hz).
• Align and connect the 3-pin charging cable into the charging
port of the Helix. DO NOT FORCE THE CHARGER INTO THE
CHARGING PORT, AS THIS MAY CAUSE THE PRONGS TO BREAK OFF
OR CAUSE PERMANENT DAMAGE TO THE CHARGING PORT.
• Once attached to the hoverboard, the charging indicator light
on the charger should change to red, indicating that your device is
now being charged.
• When the red light on your charger turns to green, then your
hoverboard is fully charged. A full charge may take up to 6 hours.
While charging, you will see a red light.
• If you charge the hoverboard while it is powered on, you will see a
yellow flashing light on the hoverboard that indicates it is charging.
•After fully charging your Helix, unplug the charger from your Helix
and the power outlet.
BATTERY SPECIFICATIONS
Battery Type: Rechargeable lithium-ion battery
Charge Time: Up to 6 hours
Voltage: 36V
Initial Capacity: 4Ah
BATTERY MAINTENANCE
• The lithium-ion battery is built into the Helix. Do not disassemble
the Helix to remove the battery or attempt to separate it from
the Helix.
• Use only the charger and charging cable supplied by Hover-1.
Use of any other charger or cable may lead to damage to the
hoverboard, overheating, and risk of fire. Use of any other charger
or cable voids the manufacturer warranty.
• Do not connect or attach the Helix or the battery to a power
supply plug or directly to a car’s cigarette lighter.
• Do not place the Helix near a fire or leave it out in direct sunlight.
Heating the Helix can break or ignite the battery inside the device.
• Do not continue charging the battery if it does not recharge
within the specified charging time. Doing so may cause the battery
to become hot, rupture, or ignite.
• To preserve natural resources, please recycle or dispose of
batteries properly. This product contains lithium-ion batteries. Local,
state, or federal laws may prohibit disposal of lithium-ion batteries in
ordinary trash. Consult your local waste authority for information
regarding available recycling and/or disposal options.
• Do not attempt to modify, change, or replace your battery.
• Do not use your Helix if the battery begins to emit odor, overheats,
or begins to leak.
• Do not touch any leaking materials or breathe fumes emitted.
• Do not allow children or animals to touch the battery.
• The battery contains dangerous substances. Do not open the
battery or insert anything into the battery.
• Do not attempt to charge the Helix if the battery has discharge or
emits any substances. In that case, immediately distance yourself
from the battery in case of fire or explosion.
BATTERY CARE / MAINTENANCE
WARNING
Failure to follow the safety precautions
listed below could lead to serious
bodily injury or death.
