HOYLU PEN
HOYLU CONNECTED WORKSPACES ™
FAQ
Q: How do I get in contact with Hoylu?
A: Contact us at support@hoylu.com.
Q: How do I order new interactive pens for my
HoyluWall™?
A: Pens can be ordered by contacting your HoyluWall™
reseller or Hoylu directly at order@hoylu.com.
Q: Is there an easy way to prevent the pen tips from
being used on the HoyluWall™ screen?
A: We suggest using the colored pen sleeves to
separate the pens using ink tips versus plastic tips.
Q: What software can the HoyluWall™ use? Are
there any limitations on the applications I can use?
A: The HoyluWall™ is application independent. If it
runs on Windows, then it will run on the HoyluWall™.
Our recommended PC will cover most use cases.
Q: Can I use the Logitech HD Webcam for a video
conference?
A: We suggest using the webcam provided with the
HoyluWall™ for calibration purposes only. Using a
different model for video conferencing will eliminate
any potential confusion within the ScalableDesktop
application.
Q: How do I get more paper for the Paper application?
A: Open the Paper application. Go to the drop-
down menu. On the left-hand side of the menu, find
and select the “Get Paper” option and follow the
directions.
Q: What Projectors are recommended?
A: Optoma ZH500UST Projectors. If you purchase
the Projector Bundle, these are the projectors that
will be sent to you.
Q: What kind of PC do I need?
A: If you’re sourcing your own PC for your Hoy
luWall™
installation, please note the following
specification requirements:
PC MANUFACTURER - HP Z240 TOWER
CPU
GPU
RAM
PSU
HDD
SSD
OS
Intel Core i7-8700 3.2 Ghz 6 core 12 thread
Nvidia Quadro P2000
16GB
250 Watt
1 TB 7200 RPM
500 MB Solid State with OS Loaded
Windows 10 64bit
Frequently Asked Questions
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Summary of Contents for HoyluWall
Page 1: ...WALL INSTALLATION MANUAL...
