Problem
Possible cause
Remedy
Water does
not clear
New Filter has not
matured yet.
The pond water clarity
should start to improve
within 2-3 weeks,
but full biological
maturation can take 6-8
weeks before the filter is
fully effective.
Wrong sized filter
for your pond.
Check you are using the
appropriate filter for
your pond set up.
Wrong size supply
pump.
Check your flow rate.
See 2.2.
Blown UV lamp.
Check UV indicator lens.
replace UV lamp.
old UV lamp.
replace UV lamp every
12 months.
Foams need
cleaning.
Clean filter
(See “Cleaning”).
The outlet of the
pond return hose
is positioned
above the supply
pump
Move the pump or
the outlet of the pond
return hose so that
they are as far apart as
possible.
Pond is
overstocked with
fish.
reduce the quantity of
fish in your pond.
overfeeding.
only feed your fish with
as much food as can
be consumed in a few
minutes. only feed once
per day.
Cleaning
handle does
not rotate.
Pump is running
at the start of
cleaning.
Switch off pump. Wind
the handle in both
directions several times.
Switch on your pump
(See “Cleaning”).
Hozelock Cyprio Clearwater guarantee
WE gUArANTEE YoU CLEAr WATEr or YoUr MoNEY BACK
for a Hozelock Cyprio Bioforce revolution when used with the
appropriate pump. This guarantee runs for 12 months after
purchase, provided that
• You have followed the installation and operating
instructions.
• You are using equipment of the correct size, according to
Hozelock Cyprio’s sizing information.
• You consult our Helpline (0121 313 1122) early enough for
any problems to be put right.
• The product has been returned undamaged.
A refund can only be authorised by Hozelock Cyprio and
is made only at the place of purchase to the value of the
purchase price of the filter only. Please note that the
Clearwater guarantee does not cover loss of water clarity
when blanketweed, as opposed to greenwater algae, is the
cause.
Hozelock Cyprio 2 Year guarantee
If this Bioforce revolution (excluding Lamp) becomes
unserviceable within 2 years of the date of purchase it will
be repaired or replaced at our option free of charge, unless in
our opinion it has been damaged. Liability is not accepted for
damage due to accident, improper installation or use. Liability
is limited to replacement of the faulty unit. This guarantee is
not transferable. It does not affect your statutory rights. To
obtain the benefits of this guarantee, firstly contact Hozelock
Cyprio Consumer Services (0121 313 1122) who may request
that the unit is sent along with proof of purchase directly to
the address below.
Contact/Spare Parts
For product advice and spares please contact
Hozelock Cyprio Consumer Services on 0121 313 1122 or visit
www.hozelock.com
Technical Information
Part Number
1352
1353
1354
range
Bioforce revolution
Volts (V)
230V 50Hz
UVC Power (W)
18
24
36
Maximum Pond
size with Fish
6000 ltr
(1320 gal)
9000 ltr
(1980 gal)
14000 ltr
(3080 gal)
Maximum Pond
size without Fish
12000 ltr
(2640 gal)
18000 ltr
(3960 gal)
28000 ltr
(6160 gal)
Max Hozelock
Cyprio Aquaforce
Pump Size (lph)
4000
6000
8000
Max Flow,
Qmax, (lph)
3000
4500
7000
IP rating
IP57
IP57
IP57
Max Water
Temperature
Tmax,, (°C)
35°C
35°C
35°C
Bioforce
revolution
Cleaning System
3
3
3
* Measured under controlled conditions
Do not dispose of electrical appliances as
unsorted municipal waste, use separate
collection facilities. Contact your local
government for information regarding the
collection systems available. If electrical
appliances are disposed of in landfills or
dumps, hazardous substances can leak into
the groundwater and get into the food chain,
damaging your health and well-being. In the
EU, when replacing old appliances with new
ones, the retailer is legally obligated to take
back your old appliance for disposal at least
free of charge.
