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Appendix A:  Known anomalies 

Power management 

Anomaly: 

System will not enter hibernation automatically. 

Description: 

 The default power management settings under Windows XP Professional x64 do not 

enable hibernation when the battery reaches a critical state. 

Systems Affected: 

 HP 8510w and 8710w Notebook PC models 

Resolution: 

 Go to Control Panel>Power to adjust the power management settings prior to using the 

notebook. 

 

Power management 

Anomaly: 

System will not enter hibernation. 

Description: 

 When a PC is configured with 4GB of more of RAM, Windows XP Professional x64 will 

automatically disable hibernation. 

Systems Affected: 

 HP 8510w and 8710w Notebook PC models 

Resolution: 

 Not applicable. 

 

HP Quick Launch Buttons 

Anomaly: 

 Icons mis-aligned in the presentation tab. 

Description: 

 HP Quick Launch Buttons icons in the presentation tab are not aligned with the radio 

buttons. 

Systems Affected: 

 HP 8510w and 8710w Notebook PC models 

Resolution: 

 This will be fixed in a future release of Quick Launch Buttons.  

 

HP 3D DriveGuard 

Anomaly: 

 HP 3D DriveGuard does not function in Windows XP Professional x64. 

Description: 

 HP 3D DriveGuard is not supported under Windows XP Professional x64. 

Systems Affected: 

 HP 8510w and 8710w Notebook PC models 

Resolution: 

 None. 

 
OS Installation 

Anomaly: 

 Windows XP Professional x64 operating system CD does not recognize the hard drive 

Description: 

 Windows XP Professional x64 operating system CD does not include driver support for 

new technologies, such as SATA hard drives. 

Systems Affected: 

 HP 8510w and 8710w Notebook PC models 

Resolution: 

 Disable SATA in F10 Setup prior to installation.  

Summary of Contents for 8710w - HP Mobile Workstation

Page 1: ...the HP Compaq 8510w and 8710w Mobile Workstation Introduction 2 System Requirements and Prerequisites 2 Installing the operating system and system hardware 3 Appendix A Known anomalies 5 Appendix B Questions and answers 6 For more information 6 ...

Page 2: ... 8710w Notebook PC models System prerequisites IMPORANT Back up all user data prior to installing Microsoft Windows There is a potential for data loss during the installation of Windows If you do not back up during this step you may lose your personal data You will need the following items before installing Windows XP Professional x64 Applicable systems HP Compaq 8510w and or 8710w Notebook PC mod...

Page 3: ...Change the boot order in F10 Setup to make the optical drive the first boot device 2 Disable SATA Native Mode in F10 Setup see appendix A 3 Boot with the Windows XP Professional x64 OS CD in the drive and follow the on screen instructions for installation Note Contact the Network Administrators to properly set up the networking components of Microsoft Windows XP Professional x64 For installation r...

Page 4: ...tallation Utility for ICH8 8 2 0 1012 A SP36492 Intel PRO Wireless Drivers 7 00 G SP36588 Intel PROSet for Intel PRO Wireless Network Connection 7 00 G SP36589 NVIDIA Graphics Driver for Microsoft Windows XP Professional x64 1 00 A SP36703 Ricoh R5C853 Media Driver for Microsoft Windows XP x64 1 00 06 A SP36256 Synaptics Touchpad 9 1 11 3 Q SP36377 Note Install the Intel Chipset Installation Utili...

Page 5: ...aunch Buttons Anomaly Icons mis aligned in the presentation tab Description HP Quick Launch Buttons icons in the presentation tab are not aligned with the radio buttons Systems Affected HP 8510w and 8710w Notebook PC models Resolution This will be fixed in a future release of Quick Launch Buttons HP 3D DriveGuard Anomaly HP 3D DriveGuard does not function in Windows XP Professional x64 Description...

Page 6: ... HP A PC Customization Services can pre configure 8510w and 8710w with any supported operating system although additional costs will apply For more information go to http h18000 www1 hp com solutions pcsolutions pccs html Q How do I obtain updated software components A The latest software updates are available from the HP Web site at www hp com For more information To learn more about HP business ...

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