HP Compaq V3000, Maintenance And Service Manual

Page 1: ...Compaq Presario V3000 Notebook PC Maintenance and Service Guide ...

Page 2: ...egistered trademarks of Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an addition...

Page 3: ...another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter complies with the user accessible surface temperature limits defined by the International Standard for Safety of I...

Page 4: ...iv Safety warning notice ENWW ...

Page 5: ...puter major components 16 Display assembly components 20 Door Cover Kit 21 Cable Kit 22 Mass storage devices 23 Miscellaneous parts 24 Sequential part number listing 25 4 Removal and replacement procedures Preliminary replacement requirements 29 Tools required 29 Service considerations 29 Plastic parts 29 Cables and connectors 30 Drive handling 30 Grounding guidelines 31 Electrostatic discharge da...

Page 6: ...Changing the language of the Setup Utility 83 Navigating and selecting in the Setup Utility 84 Displaying system information 84 Restoring default settings in the Setup Utility 84 Using advanced Setup Utility features 85 Closing the Setup Utility 85 Setup Utility menus 85 6 Specifications Computer specifications 87 14 1 inch WXGA BrightView display specifications 88 Hard drive specifications 89 DVD...

Page 7: ...evious date and time 115 Creating recovery discs 115 Reinstalling software programs and drivers 116 Reinstalling preinstalled programs and drivers 116 Reinstalling programs from discs 116 Performing a recovery 117 Recovering from the recovery discs 117 Recovering from the partition on the hard drive 117 Deleting the recovery partition on the hard drive 118 Updating reinstalled software 118 9 Conne...

Page 8: ...viii ENWW ...

Page 9: ...emory Architecture UMA with shared video memory up to 64 MB on computers with 512 MB or less of system memory up to 128 MB on computers with more than 512 MB of system memory memory size is dynamic change Panels 14 1 inch WXGA 16 10 aspect ratio BrightView Memory Two SODIMM slots Customer accessible upgradable Supports up to 2 GB of system RAM DDRII PC2 5300 667 MHz Supports the following configur...

Page 10: ...egrated Marvell E8039 10 100 network interface card NIC Ethernet cable not included Wireless Integrated wireless local area network WLAN options by way of wireless module Intel PRO Wireless 3945 802 11a b g and 802 11b g with 2 antennae integrated into the display assembly Intel PRO Wireless 4965 802 11a b g n with 3 antennae integrated into the display assembly 2 4 and 5 0 GHz Intel WLAN Bluetoot...

Page 11: ...Ah Li ion battery 6 cell 2 20 Ah Li ion battery 65 W AC adapter with localized cable plug support 2 wire plug with ground pin supports 2 pin DC connector Security Security cable slot Operating system Preinstalled Configurable Windows Vista embedded QuickPlay Direct Free DOS Windows Vista Business 32 bit Windows Vista Home Basic 32 bit Windows Vista Premium 32 and 64 bit Windows Vista Ultimate 64 b...

Page 12: ...4 Chapter 1 Product description ENWW ...

Page 13: ...elect models only Record sound NOTE If there is a microphone icon next to each microphone opening your computer has internal microphones 2 Internal display switch Turns off the display if the display is closed while the computer is on The location of the internal display switch varies by computer model ENWW Top components 5 ...

Page 14: ...em and Maintenance Power Options 2 Speakers 2 Produce sound 3 Media button Opens the QuickPlay program NOTE If the computer has been set up to require a logon password you may be asked to log on to Windows QuickPlay opens after you log on Refer to the QuickPlay Help for more information 4 Volume mute button Mutes and restores speaker sound 5 Volume scroll zone Adjusts speaker volume Slide your fin...

Page 15: ...nation with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key ENWW Top components 7 ...

Page 16: ...Drive light Blinking The hard drive or optical drive is being accessed 4 Caps lock light On Caps lock is on 5 Media button light Blinks once when the media button is pressed 6 Volume mute light Blue Computer sound is turned on Amber Computer sound is turned off 7 Volume down light Blinking The volume scroll zone is being used to decrease speaker volume 8 Volume up light Blinking The volume scroll ...

Page 17: ...al scroll zone Scrolls left or right 4 Left and right TouchPad buttons Function like the left and right buttons on an external mouse 5 TouchPad vertical scroll zone Scrolls up or down 6 TouchPad on off button Enables disables the TouchPad This table describes factory settings To view or change pointing device preferences select Start Control Panel Hardware and Sound Mouse ENWW Top components 9 ...

Page 18: ...tooth device is turned on Amber An integrated wireless device is turned off 3 Consumer infrared lens select models only Receives a signal from a remote control device such as an HP Remote Control 4 Audio in microphone Connects an optional computer headset microphone stereo array microphone or monaural microphone 5 Audio out headphone jack Produces sound when connected to optional powered stereo sp...

Page 19: ...network jack Connects a network cable 5 USB ports 1 or 2 depending on computer model Connects optional USB devices 6 1394 port select models only Connects an optional IEEE 1394 or 1394a device such as a camcorder 7 Digital Media Slot select models only Supports the following optional digital card formats Memory Stick MS Memory Stick Pro MSP MultiMediaCard MMC Secure Digital Input Output SD I O Sec...

Page 20: ...w to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 12 Chapter 2 External component identification ENWW ...

Page 21: ... models only Connect optional USB devices 3 RJ 11 modem jack Connects a modem cable 4 Power connector Connects an AC adapter 5 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but may not prevent the computer from being mishandled or stolen ENWW Right side components 13 ...

Page 22: ...our country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 4 Vents 4 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off ...

Page 23: ...rated parts catalog Serial number location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer ENWW Serial number location 15 ...

Page 24: ...Computer major components Item Description Spare part number 1 14 1 inch WXGA BrightView display assembly includes microphones 448611 001 16 Chapter 3 Illustrated parts catalog ENWW ...

Page 25: ...61 The Netherlands and Europe 448615 B31 Portugal 448615 131 Russia 448615 251 Saudi Arabia 448615 171 Spain 448615 071 Switzerland 448615 111 Taiwan 448615 AB1 Thailand 448615 281 Turkey 448615 141 The United Kingdom 448615 031 The United States 448615 001 4 Top cover includes TouchPad and cable 448620 001 5a TouchPad 451341 001 5b TouchPad bracket included with top cover 6a Modem module includes...

Page 26: ...17114 001 15 Bluetooth module includes Bluetooth module cable 397923 002 16 Power connector cable 448629 001 17 Base enclosure includes infrared lens and wireless on off switch 417094 001 Rubber Feet Kit not illustrated includes base enclosure rubber feet and display bezel screw covers 417096 001 18 USB board includes USB board cable 417085 001 19 Batteries 12 cell 2 20 Ah Li ion 452056 001 6 cell...

Page 27: ...Kong India Indonesia Malaysia Mexico New Zealand Panama Paraguay Saudi Arabia Taiwan the United States and Vietnam 452063 001 For use in Aruba Austria Azerbaijan Bahrain Belgium Bermuda Brazil Bulgaria the Cayman Islands Colombia Croatia Cyprus the Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Jordan Latvia Lebanon Liechtenstei...

Page 28: ...tenna Kit 417107 001 4 14 1 inch WXGA TFT BrightView display panel includes display panel cable 448602 001 Display Hinge Kit 417103 001 5a Left and right display hinges 5b Display switch module 6 Display Cable Kit includes microphones and cables 448614 001 7 Display enclosure 448612 001 Display Screw Kit not illustrated includes screws and rubber screw covers 417105 001 20 Chapter 3 Illustrated pa...

Page 29: ...01 1 Wireless module compartment cover includes 1 captive screw secured by a C clip 2 Hard drive cover includes 2 captive screws secured by C clips 3 Memory module compartment cover includes 2 captive screws secured by C clips 4 ExpressCard slot bezel ENWW Door Cover Kit 21 ...

Page 30: ...ber Cable Kit 430474 001 1 Power button board cable 2 LED board cable 3 USB power connector board cable includes num lock light 4 Bluetooth module cable 5 Modem module cable includes RJ 11 connector 22 Chapter 3 Illustrated parts catalog ENWW ...

Page 31: ...452060 001 120 GB 5400 rpm 452059 001 80 GB 5400 rpm 452058 001 2 Optical drives include bezel and bracket DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe 452055 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 452054 001 DVD CD RW Combo Drive 452053 001 ENWW Mass storage devices 23 ...

Page 32: ...hout ferrite 407940 001 Vista remote control fits inside ExpressCard slot 439128 001 Vista remote control does not fit inside ExpressCard slot 439254 001 Wireless laser mouse includes cable adapter 430958 001 Power cords Argentina 383496 D01 Australia and New Zealand 383496 011 Belgium Europe Finland France Germany Greece the Netherlands Norway Portugal Spain and Sweden 383496 021 Brazil 383496 20...

Page 33: ...quential part number listing Spare part number Description 371693 003 USB digital drive 383496 001 Power cord for use in the United States 383496 011 Power cord for use in Australia 383496 021 Power cord for use in Europe 383496 031 Power cord for use in the United Kingdom 383496 061 Power cord for use in Italy 383496 081 Power cord for use in Denmark 383496 111 Power cord for use in Switzerland 3...

Page 34: ...ch board cable 417094 001 Base enclosure includes infrared lens and wireless on off switch 417096 001 Rubber Feet Kit includes base enclosure rubber feet and display bezel screw covers 417097 001 Display inverter includes Mylar shield and bracket 417103 001 Display Hinge Kit includes left and right display hinges and display switch module 417105 001 Display Screw Kit includes screws and rubber scr...

Page 35: ...n the People s Republic of China and South Korea 441611 001 6 cell 2 55 Ah battery 448596 001 System board for use only with computer models equipped with microphones includes thermal material 448598 001 System board for use only with computer models not equipped with microphones includes thermal material 448600 001 Intel Core Duo T7100 1 8 GHz processor 2 MB of L2 cache includes thermal material ...

Page 36: ...d drive bracket 452059 001 120 GB 5400 rpm hard drive includes hard drive bracket 452060 001 160 GB 5400 rpm hard drive includes hard drive bracket 452061 001 512 MB memory module 667 MHz PC2 5300 1 DIMM 452062 001 1024 MB memory module 667 MHz PC2 5300 1 DIMM 452063 001 802 11a b g WLAN module for use in Antigua and Barbuda Argentina Australia the Bahamas Barbados Brunei Canada Chile the Dominica...

Page 37: ...de some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure onl...

Page 38: ...ting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in t...

Page 39: ...eep components in their electrostatic safe containers until you area ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The fol...

Page 40: ... that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field s...

Page 41: ...etween the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance S...

Page 42: ...t all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the RTC battery see RTC battery on page 41 6 Wait approximately 5 minutes 7 Replace the RTC battery and reassemble the computer 8 Connect AC power to ...

Page 43: ...ust be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Serial number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer ENWW Component replacement procedures 35 ...

Page 44: ...ed to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery 3 Pivot the battery 2 upward and remove it from the computer To insert the battery insert the rear edge o...

Page 45: ...onnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 Remove the hard drive 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 0 5 0 captive screws 1 that secure the hard drive cover to the computer 3 Lift the left side of the hard drive c...

Page 46: ... 7 If it is necessary to replace the hard drive bracket remove the four Phillips PM3 0 4 0 screws 1 that secure the hard drive bracket to the hard drive 8 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive 38 Chapter 4 Removal and replacement procedures ENWW ...

Page 47: ...ietnam 452063 001 For use in Aruba Austria Azerbaijan Bahrain Belgium Bermuda Brazil Bulgaria the Cayman Islands Colombia Croatia Cyprus the Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Jordan Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Monaco the Netherlands Norway Oman the Philippines Poland Portugal Romania Russ...

Page 48: ...o the WLAN module Aux terminal NOTE Computer models equipped with an 802 11a b g n WLAN module will have an additional wireless antenna cable 2 yellow in color 5 Remove the two Phillips PM2 0 3 0 screws 3 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 6 Remove the WLAN module 4 by pulling it away from the slot at an angle NOTE WLAN...

Page 49: ...computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the hard drive cover see Hard drive on page 37 Remove the RTC battery 1 Disc...

Page 50: ... down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on p...

Page 51: ...1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer 5 Remove the module 2 by pulling it away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module slot Reverse this procedure to install a memory module ENWW Component replacement proced...

Page 52: ...omputer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 Remove the optical drive 1 Position the computer with right side toward you 2 Remove the Phillips PM2 5 9 0 screw 1 that secures the optical drive to the computer 3 Insert a thin tool such as a paper clip 2 into the release access The optica...

Page 53: ...7 Remove the optical drive bracket 2 Reverse the above procedure to reassemble and install the optical drive ENWW Component replacement procedures 45 ...

Page 54: ...5 161 The United States 448615 001 The Netherlands and Europe 448615 B31 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unpluggi...

Page 55: ... Open the computer as far as possible 5 Lift the rear edge of the keyboard 1 until it rests at an angle 6 Release the keyboard 2 by sliding it back to disengage the tabs on the front edge of the keyboard from the top cover 7 Swing the rear edge of the keyboard 3 up and forward until it rests on the palm rest ENWW Component replacement procedures 47 ...

Page 56: ... ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 from the system board 9 Remove the keyboard Reverse this procedure to install the keyboard 48 Chapter 4 Removal and replacement procedures ENWW ...

Page 57: ... 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the keyboard see Keyboard on page 46 Remove the switch cover 1 Remove the two Phillips PM2 5 9 0 screws 1 and the three black Phillips PM2 0 5 0 screws 2 that secure the switch cover to the computer...

Page 58: ...onnected and disconnect the cable from the system board 6 Lift the front edge of the switch cover 1 to disengage it from the computer 7 Remove the switch cover 2 Reverse this procedure to install the switch cover 50 Chapter 4 Removal and replacement procedures ENWW ...

Page 59: ...outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 39 6 Remove the following components a Keyboard see Keyboard on page 46 b Switch cover see Switch cover on page 49 Remove the display assembly 1 Close the computer and turn it upside down with the front toward ...

Page 60: ...r CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 7 Remove the five black Phillips PM2 5 7 0 screws 1 that secure the display assembly to the computer 8 Remove the display assembly 2 52 Chapter 4 Removal and replacement procedures ENWW ...

Page 61: ...bezel rubber screw covers The thicker covers 2 must be installed in the bottom center screw holes 10 Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure 11 Remove the display bezel 3 The display bezel is available using spare part number 448613 001 12 If it is necessary to replace the display ...

Page 62: ...he inverter and inverter bracket 16 Remove the black Phillips PM2 5 5 0 screw 1 that secures the inverter to the inverter bracket 17 Remove the inverter 2 from the bracket 18 If it is necessary to replace the display hinges remove the two black Phillips PM2 5 5 0 screws 1 that secure each hinge to the display enclosure 54 Chapter 4 Removal and replacement procedures ENWW ...

Page 63: ... it is necessary to replace the display switch module remove the black Phillips PM2 5 5 0 screw 1 that secures the display switch module to the display enclosure 21 Remove the display switch module 2 The display switch module is included in the Display Hinge Kit spare part number 417103 001 ENWW Component replacement procedures 55 ...

Page 64: ...he display enclosure 25 Detach the wireless antenna transceivers 3 from the display enclosure 26 Remove the wireless antenna transceivers and cables 4 from the display enclosure The wireless antenna transceivers and cables are included in the Wireless Antenna Kit spare part number 417107 001 27 If it is necessary to replace the microphone receivers and cables release the retention tabs 1 built int...

Page 65: ...ation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Hard drive see Hard drive on page ...

Page 66: ...ips PM2 5 9 0 screws that secure the top cover to the computer 3 Remove the two Phillips PM2 0 3 0 screws 1 and the three Phillips PM2 0 5 0 screws 2 that secure the top cover to the computer 4 Turn the computer right side up with the front toward you 58 Chapter 4 Removal and replacement procedures ENWW ...

Page 67: ...nd disconnect the cable 2 from on the system board 6 Remove the Phillips PM2 5 9 0 screw that secures the top cover to the computer 7 Lift the front edge of the top cover and remove it Reverse this procedure to install the top cover ENWW Component replacement procedures 59 ...

Page 68: ...AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Hard drive see Hard drive on page 37 b WLAN cover see WLAN module on page 39 c Optical drive see Optical drive on page 44 d Keyboard see Keyboard on page 46 e Switch cover see Switch cover on page 49 f Display assembly see Display assembly on page 51 g Top ...

Page 69: ...over 4 Remove the two Phillips PM2 0 2 0 screws 1 that secure the TouchPad board to the TouchPad bracket 5 Remove the TouchPad board 2 from the TouchPad bracket Reverse the above procedure to reassemble and install the TouchPad ENWW Component replacement procedures 61 ...

Page 70: ...he AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Hard drive see Hard drive on page 37 b WLAN cover see WLAN module on page 39 c Optical drive see Optical drive on page 44 d Keyboard see Keyboard on page 46 e Switch cover see Switch cover on page 49 f Display assembly see Display assembly on page 51 g T...

Page 71: ...3 Remove the wireless switch board 3 Reverse the above procedure to install the wireless switch board ENWW Component replacement procedures 63 ...

Page 72: ...C outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Hard drive see Hard drive on page 37 b WLAN cover see WLAN module on page 39 c Optical drive see Optical drive on page 44 d Keyboard see Keyboard on page 46 e Switch cover see Switch cover on page 49 f Display assembly see Display assembly on page 51 g Top c...

Page 73: ...Lift up on the front of the modem module 3 to disconnect it from the system board 4 Remove the modem module Reverse the above procedure to install the modem module ENWW Component replacement procedures 65 ...

Page 74: ... battery see Battery on page 36 5 Remove the following components a Hard drive see Hard drive on page 37 b WLAN cover see WLAN module on page 39 c Optical drive see Optical drive on page 44 d Keyboard see Keyboard on page 46 e Switch cover see Switch cover on page 49 f Display assembly see Display assembly on page 51 g Top cover see Top cover on page 57 Remove the audio board 1 Release the ZIF con...

Page 75: ... devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Hard drive see Hard drive on page 37 b WLAN cover see WLAN module on page 39 c Optical drive see Optical drive on page 44 d Keyboard see ...

Page 76: ...ernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Hard drive see Hard drive on pa...

Page 77: ...rd cable is included in the Cable Kit spare part number 430474 001 2 Remove the Phillips PM2 5 4 0 screw 2 that secures the USB board to the computer 3 Lift the USB board 3 straight up to remove it from the computer 4 Remove the num lock light 4 from the clip built into the base enclosure Reverse this procedure to install the USB board ENWW Component replacement procedures 69 ...

Page 78: ...lugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Hard drive see Hard drive on page 37 b Wireless module compartment cover see WLAN module on page 39 c Optical drive see Optical drive on page 44 d Keyboard see Keyboard on page 46 e Switch cover see Switch cover on page 49 f Display assembly see Display assembly on page 51 g Top...

Page 79: ...3 Lift the speaker assembly 3 straight up to remove it from the computer Reverse this procedure to install the speaker assembly ENWW Component replacement procedures 71 ...

Page 80: ...move the battery see Battery on page 36 5 Remove the following components a Hard drive see Hard drive on page 37 b Wireless module compartment cover see WLAN module on page 39 c Optical drive see Optical drive on page 44 d Keyboard see Keyboard on page 46 e Switch cover see Switch cover on page 49 f Display assembly see Display assembly on page 51 g Top cover see Top cover on page 57 h Speaker ass...

Page 81: ...it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Hard drive see Hard drive on page 37 b Optical drive see Optical drive on p...

Page 82: ...rests at an angle 4 Release the system board 2 by sliding it to the right at an angle until the connectors on the left side of the system board disengage from the base enclosure 5 Remove the system board 3 6 If it is necessary to replace the modem module cable remove the RJ 11 connector 1 from the clip built into the base enclosure 74 Chapter 4 Removal and replacement procedures ENWW ...

Page 83: ...r ExpressCard assembly 417112 001 Before removing the ExpressCard assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the ...

Page 84: ... board on page 73 Remove the ExpressCard assembly 1 Turn the system board upside down with the RJ 45 connector toward you 2 Lift the insulation material 1 from the system board to expose the ExpressCard assembly rear screws 3 Remove the four Phillips PM2 0 4 0 screws 2 that secure the ExpressCard assembly to the system board 4 Turn the system board right side up with the RJ 45 connector toward you...

Page 85: ...5 Remove the ExpressCard assembly from the system board Reverse this procedure to install the ExpressCard assembly ENWW Component replacement procedures 77 ...

Page 86: ...wn the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page...

Page 87: ...components it may be necessary to move the fan heat sink assembly from side to side to detach the assembly 4 Remove the fan heat sink assembly 2 NOTE The thermal material must be thoroughly cleaned from the surface of the fan heat sink assembly 1 and the processor 2 each time the fan heat sink assembly is removed Thermal pads and thermal paste must be installed on all surfaces before the fan heat ...

Page 88: ...n the following illustration when installing the fan heat sink assembly The fan heat sink assembly mounting bracket is available using spare part number 417114 001 Reverse this procedure to install the fan heat sink assembly 80 Chapter 4 Removal and replacement procedures ENWW ...

Page 89: ...gging the AC adapter from the computer 4 Remove the battery see Battery on page 36 5 Remove the following components a Hard drive see Hard drive on page 37 b Optical drive see Optical drive on page 44 c Keyboard see Keyboard on page 46 d Switch cover see Switch cover on page 49 e Display assembly see Display assembly on page 51 f Top cover see Top cover on page 57 g Wireless switch board see Wirel...

Page 90: ...it NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor slot when you install the processor Reverse this procedure to install the processor 82 Chapter 4 Removal and replacement procedures ENWW ...

Page 91: ...other preferences To start the Setup Utility 1 Turn on or restart the computer 2 Before Windows opens and while Press F10 to enter setup is displayed in the lower left corner of the screen press f10 Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility If the Setup Utility is not already running begin at step 1 If the Setup Util...

Page 92: ...system information by using the Main menu 3 To exit the Setup Utility without changing any settings use the arrow keys to select Exit Exit Discarding Changes and then press enter The computer restarts in Windows Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings If the Setup Utility is not already running begin at step...

Page 93: ... Press f10 and then follow the instructions on the screen or If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter When you use the f10 procedure you are offered an option to return to the Setup Utility When you use the Exit Saving Changes procedure the Setup Utility closes when you press e...

Page 94: ...ROM Floppy boot Enable disable boot from Floppy Internal Network Adapter boot Enable disable boot from Internal Network Adapter Boot Order Set the boot order for USB Floppy ATAPI CD DVD ROM Drive Hard drive USB Diskette on Key USB Hard drive Network adapter Button Sound select models only Enable disable the Quick Launch Button tapping sound Video memory up to select models only Select the amount o...

Page 95: ... to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonop...

Page 96: ...w display specifications Metric U S Dimensions Height 27 94 cm 11 0 in Width 20 83 cm 8 2 in Diagonal 35 56 cm 14 1 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 180 nits typical Pixel resolution Pitch 0 279 0 279 mm Format 1280 800 Configuration RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 4 W Viewing angle 40 horizontal 2...

Page 97: ...al read including setting Single track 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blocks 312 560 480 234 433 260 156 280 320 Disk rotational speed 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F NOTE Certain restrictions and exclusions apply Consult technical support for details 1 GB 1 billion bytes when referring to hard drive storage capacity Accessible c...

Page 98: ... 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random 175 ms 230 ms Full stroke 285 ms 335 ms Audio output level Audio out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec ...

Page 99: ... IRQ3 Intel 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI Fast Ethernet Cont...

Page 100: ... shipping configuration 000 00F DMA controller no 1 010 01F Unused 020 021 Interrupt controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page re...

Page 101: ...8 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port 2F0 2F7 Unused 2F8 2FF Infrared port 300 31F Unused 320 36F Unused 370 377 Secondary diskette drive controller 378 37F Parallel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3...

Page 102: ...0000000 0009FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 04800000 07FFFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BI...

Page 103: ...n and reference information for the screws and screw locks used in the computer All screws and screw locks listed in this section are available in the Screw Kit spare part number 417109 001 and the Display Screw Kit spare part number 417105 001 ENWW 95 ...

Page 104: ...aptive screws secured by C clips that secure the hard drive cover to the computer 2 Two captive screws secured by C clips that secure the memory module compartment cover to the computer 3 One captive screw secured by a C clip that secures the wireless module compartment cover to the computer 96 Chapter 7 Screw listing ENWW ...

Page 105: ...ength Thread Head diameter Black 9 4 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the hard drive to the computer Where used 2 screws that secure the wireless antenna transceivers to the display enclosure ENWW Phillips PM2 5 4 0 screw 97 ...

Page 106: ... screw that secures the USB board to the computer Where used 2 screws that secure the speaker assembly to the computer Where used 2 screws that secure the system board to the computer 98 Chapter 7 Screw listing ENWW ...

Page 107: ...hillips PM3 0 4 0 screw Color Quantity Length Thread Head diameter Silver 4 4 0 mm 3 0 mm 5 0 mm Where used 4 screws that secure the hard drive bracket to the hard drive ENWW Phillips PM3 0 4 0 screw 99 ...

Page 108: ... 3 0 screw Color Quantity Length Thread Head diameter Black 13 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the WLAN module to the computer in the wireless module compartment 100 Chapter 7 Screw listing ENWW ...

Page 109: ...le to the optical drive Where used 2 screws that secure the top cover to the computer Where used 5 screws that secure the TouchPad assembly to the top cover Where used 2 screws that secure the wireless switch board to the computer ENWW Phillips PM2 0 3 0 screw 101 ...

Page 110: ...diameter Black 12 9 0 mm 2 5 mm 5 0 mm Where used 1 One screw that secures the optical drive to the computer 2 Two screws that secure the switch cover to the computer 3 One screw that secures the display assembly to the computer 102 Chapter 7 Screw listing ENWW ...

Page 111: ...Where used 7 screws that secure the top cover to the computer Where used One screw that secures the top cover to the computer ENWW Phillips PM2 5 9 0 screw 103 ...

Page 112: ...Black Phillips PM2 5 7 0 screw Color Quantity Length Thread Head diameter Silver 16 7 0 mm 2 5 mm 5 0 mm Where used 3 screws that secure the keyboard to the computer 104 Chapter 7 Screw listing ENWW ...

Page 113: ...Where used 5 screws that secure the display assembly to the computer Where used 8 screws that secure the display bezel to the display assembly ENWW Black Phillips PM2 5 7 0 screw 105 ...

Page 114: ... Color Quantity Length Thread Head diameter Black 7 5 0 mm 2 0 mm 5 0 mm Where used 3 screws that secure the switch cover to the computer Where used 3 screws that secure the top cover to the computer 106 Chapter 7 Screw listing ENWW ...

Page 115: ...Where used One screw that secures the modem module to the computer ENWW Black Phillips PM2 0 5 0 screw 107 ...

Page 116: ...th Thread Head diameter Silver 9 5 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the display inverter to the display enclosure Where used One screw that secures the display inverter to the display inverter bracket 108 Chapter 7 Screw listing ENWW ...

Page 117: ...the display hinges to the display enclosure Where used One screw that secures the display switch module to the display enclosure Where used One screw that secures the audio board to the computer ENWW Black Phillips PM2 5 5 0 screw 109 ...

Page 118: ...lver Phillips PM2 0 2 0 screw Color Quantity Length Thread Head diameter Silver 2 2 0 mm 2 0 mm 3 5 mm Where used 2 screws that secure the TouchPad to the TouchPad bracket 110 Chapter 7 Screw listing ENWW ...

Page 119: ...llips PM2 0 4 0 screw Color Quantity Length Thread Head diameter Black 4 4 0 mm 2 0 mm 5 0 mm Where used 4 screws that secure the ExpressCard assembly to the system board ENWW Black Phillips PM2 0 4 0 screw 111 ...

Page 120: ...ptive screw Color Quantity Length Thread Head diameter Silver 4 13 0 mm 2 0 mm 5 0 mm Where used 4 captive screws that secure the fan heat sink assembly to the system board secured by C clips 112 Chapter 7 Screw listing ENWW ...

Page 121: ...store points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recover a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Perform a full system recovery Recovery Manager software feature With Recovery Manager you can recover your full factory image...

Page 122: ...ot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to cr...

Page 123: ...lines before creating recovery discs You will need high quality CD R DVD R or DVD R media purchased separately NOTE Formatted DVD RW discs and DVD RW double layer discs are not compatible with the Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs can be created per computer Number each disc before inserting it into the computer ...

Page 124: ...y to the factory image but cannot restore your personal settings Reinstalling preinstalled programs and drivers 1 Remove the program or driver NOTE In some cases drivers are not listed in the Programs and Features list If the driver is not listed it does not need to be removed a Select Start Control Panel Programs Uninstall a program b Right click the program or driver you want to remove and then ...

Page 125: ...er s Web site Recovering from the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering from the partition on the hard drive You can perform a recovery from the partition on the hard drive from either the Start button or f11 To restore ...

Page 126: ... Recovery Manager software To delete the recovery partition 1 If you have not already created recovery discs create them now 2 Select Start All Programs Recovery Manager Recovery Manager Recovery Manager opens 3 Click Advanced Options 4 Click Remove recovery partition and then click Next 5 Follow the on screen instructions Updating reinstalled software After you perform a system recovery connect t...

Page 127: ... pin assignments Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground ENWW Audio out headphone 119 ...

Page 128: ...reen analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 120 Chapter 9 Connector pin assignments ENWW ...

Page 129: ...RJ 11 modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused ENWW RJ 11 modem 121 ...

Page 130: ...gnal 2 Composite video signal 3 S VHS intensity Y signal 4 S VHS color ground 5 TV CD 6 S VHS intensity ground 7 Composite video ground Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 122 Chapter 9 Connector pin assignments ENWW ...

Page 131: ...ts listed below are applicable to all countries or regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal volt...

Page 132: ... be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C...

Page 133: ...hen removing these components NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org...

Page 134: ... and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 126 Chapter 11 Recycling ENWW ...

Page 135: ...embly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame ENWW Display 127 ...

Page 136: ...ay panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 128 Chapter 11 Recycling ENWW ...

Page 137: ...6 Turn the display panel upside down 17 Remove the backlight frame from the display panel WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury ENWW Display 129 ...

Page 138: ...el 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 130 Chapter 11 Recycling ENWW ...

Page 139: ...n sound 86 buttons media 6 power 6 volume mute 6 C Cable Kit contents 22 spare part number 19 22 26 cables service considerations 30 caps lock light 8 carrying case spare part number 24 26 changing the Setup Utility language 83 chipset product description 1 closing the Setup Utility 85 CMOS clearing 34 components bottom 14 button 6 display 5 front 5 10 key 7 left side 11 lights 8 rear 12 right sid...

Page 140: ...ostatic discharge 31 enhanced SATA support 86 esc key 7 Ethernet product description 2 expansion port 3 11 ExpressCard assembly removal 75 spare part number 18 26 75 ExpressCard slot 11 ExpressCard slot bezel illustrated 21 external media cards product description 2 external monitor port location 11 pin assignments 120 F fan heat sink assembly removal 78 spare part number 18 28 78 fan heat sink as...

Page 141: ... removal 75 monitor port location 11 pin assignments 120 mouse spare part numbers 24 26 N navigating in the Setup Utility 84 network jack location 11 pin assignments 121 num lock light 8 O operating system product description 3 optical drive location 13 precautions 30 product description 2 removal 44 spare part numbers 19 23 44 specifications 90 P packing guidelines 32 password clearing 34 passwor...

Page 142: ...ion menu 86 using advanced features 85 software reinstalling 116 updating 118 speaker assembly removal 70 spare part number 17 26 70 speakers 6 specifications computer 87 display 88 DVD CD RW Combo Drive 90 DVD RW and CD RW Combo Drive 90 hard drive 89 I O addresses 92 interrupts 91 memory map 94 optical drive 90 system DMA 91 static shielding materials 33 switch cover removal 49 spare part number...

Page 143: ...ss light 10 wireless module compartment 14 wireless module compartment cover illustrated 21 removal 39 wireless switch 10 wireless switch board removal 62 spare part number 18 26 62 wireless product description 2 WLAN module removal 39 spare part numbers 18 26 27 28 39 workstation guidelines 32 ENWW Index 135 ...

Page 144: ...136 Index ENWW ...

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