HP 133756-004 - Deskpro EN - 6550 Model 6400, Supplementary Manual

Page 1: ...Guide to Features Upgrades Compaq Deskpro EN Series of Personal Computers Small Form Factor and Net PC Models 314127 001 COVER PM5 4 27 98 11 38 AM 1 ...

Page 2: ...Guide to Features Upgrades Compaq Deskpro EN Series of Personal Computers Small Form Factor and Net PC Models ...

Page 3: ...puter Corporation All rights reserved Printed in the U S A Compaq and Deskpro are registered in the U S Patent and Trademark Office Microsoft MS DOS Windows Windows NT and other names of Microsoft products referenced herein are trademarks or registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks of Intel Corporation MMX is a trademark of Intel Corporation Produc...

Page 4: ...Writer Kristie Roberts Saved by Lydia Sanchez Saved date 04 27 98 10 46 AM Pages 2 Words 208 Template c msoffice templates normal dot ...

Page 5: ...dows Logo Key Functions 1 7 Keyboard Tilt Feet 1 7 Graphics Capabilities 1 8 Customizing the Monitor Display 1 8 Using Windows 95 1 8 Using Windows NT 4 0 1 9 Embedded 16 Bit Audio with PremierSound 1 10 Locating the Serial Number 1 10 Turning Off Your Computer 1 11 chapter 2 Using Network Communications Connecting to an Ethernet Network 2 3 Interpreting the Network Status Lights 2 4 Disabling the...

Page 6: ...ng the Expansion Board Cage 3 8 Installing an Expansion Board 3 9 Upgrading Memory 3 11 Upgrading Graphics Memory 3 16 Upgrading the Hard Drive 3 17 Installing Drives 3 19 Removing the Bezel Blank 3 19 Installing a CD ROM Drive 3 20 Smart Cover Lock 3 23 Using the Smart Cover FailSafe Key 3 23 Installing the Cable Lock Provision 3 26 Replacing the Battery 3 27 appendix A Specifications A 1 appendi...

Page 7: ...Guide to Features Upgrades ...

Page 8: ...eys must be pressed at the same time the action is represented by the key names and the plus symbol For example Ctrl Alt Delete The names of files are presented in uppercase italic type as shown here FILENAME The names of commands folders or directories are presented in uppercase type as shown here COMMAND or DIRECTORY Commands that are to be entered at the system prompt are shown on a separate li...

Page 9: ...loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information Text set off in this manner presents clarifying information specific instructions commentary sidelights or points of information Environmental Commitment Compaq is committed to making environmentally friendly products Your computer was produced in ...

Page 10: ...mbines an Intel processor with a generous hard drive and system memory of up to 256 megabytes MB of standard synchronous dynamic random access memory SDRAM In addition special features include integrated AGP graphics integrated network interface and integrated audio Upgrades are simple due to a slide out system board and tool less removal of most internal components This chapter describes the feat...

Page 11: ...h Remote Wakeup including RJ 45 cable interface Compaq Enhanced Keyboard Two expansion slots one PCI slot and one PCI ISA combo expansion slot Small Form Factor models Two PCI expansion slots Net PC models Three expansion drive bays one 1 44 MB diskette drive one Compaq Slimline 24X CD ROM Drive and one internal hard drive Small Form Factor models One internal hard drive only Net PC models 90 watt...

Page 12: ...ate c msoffice templates comm dot File Name Ch1 doc Part Number 314127 001 Front Panel Components 1 Power Button 2 Diskette Drive Activity Light 3 Diskette Eject Button 4 CD ROM Eject Button 5 CD ROM Manual Eject Hole 6 Hard Drive Activity Light 7 Power On Light Note Net PC models do not feature a diskette drive or CD ROM drive ...

Page 13: ...or 1 Connects a serial device such as a serial mouse or scanner 5 Line Out Connector Connects external speakers 6 Microphone Connector Connects a microphone 7 Universal Serial Bus USB Connectors Connect the computer to any USB devices while the computer is operating a fully functional plug and play connector 8 Parallel Connector Connects a parallel device such as a parallel printer 9 Ethernet RJ 4...

Page 14: ...ure To avoid the risk of electrical shock or damage to your equipment do not disable this feature Drive Positions 1 Standard 3 5 inch third height 1 44 MB diskette drive 2 Optional CD ROM drive 3 Standard hard drive bay 3 5 inch third height Note Net PC models do not feature a diskette drive or CD ROM drive This bay accepts only the Compaq Slimline 24X CD ROM Drive To verify the type and size of t...

Page 15: ...n software you are using 2 Windows Logo Used to open the Start menu in Microsoft Windows 95 and Windows NT Workstation 4 0 Used in combination with other keys to perform other functions see the following table 3 Alt Used in combination with another key its effect depends on the application software you are using 4 Application Used like the right mouse button to open pop up menus in a Microsoft Off...

Page 16: ...4 0 as shown in the following table Windows logo key F1 Displays a pop up menu for the selected object Windows logo key Tab Activates the next Taskbar button Windows logo key E Launches Explore My Computer Windows logo key F Launches Find Files or Folders Windows logo key Ctrl F Launches Find Computer Windows logo key M Minimizes all open applications Shift Windows logo key M Undoes Minimize All W...

Page 17: ...200 65 536 16 7 million 1280 1024 16 7 million 16 7 million 1024 768 16 7 million 16 7 million 800 600 16 7 million 16 7 million 640 480 16 7 million 16 7 million Customizing the Monitor Display If you choose to customize your monitor display you can manually select or change the monitor brand model refresh rates color resolution and power management settings Using Windows 95 1 Click Start then cl...

Page 18: ...en pointer to the desired resolution The two pointers in the Desktop Area box Screen and Desktop allow you to set virtual desktop modes Screen changes the size of the actual monitor image and Desktop changes the size of the Windows desktop If you set the Desktop size larger than the Screen size you can move the Screen to cover different portions of the Desktop by moving the mouse off the edge of t...

Page 19: ...m is comprised of four sections each individually optimized to work as a complete audio solution The core subsystems incorporated into the Deskpro PremierSound audio design are High performance speaker Low distortion 5 watt RMS amplifier Six stages of fixed equalization Electrical gain staging that optimizes output and lowers distortion of audio signal Locating the Serial Number Provide the comput...

Page 20: ...tton always functions as an on off switch In Windows 95 however pressing the power button does not turn off power altogether but instead causes the computer to enter a low power standby This allows you to quickly power down without closing applications and to quickly return to the same operational state without any data loss If you want to turn off power altogether hold the power button in for fou...

Page 21: ...drive allows the computer to boot from this drive On models without a diskette drive allows the computer to share a diskette drive installed in a second computer connected through a serial cable If there is no second computer connected the computer will boot from the internal hard drive The second computer must have optional FDS software installed in order to establish a serial connection and enab...

Page 22: ...uires the use of a Category 5 UTP cable with an RJ 45 network connection The controller also supports Remote Wakeup and Remote ROM Flash These features allow the system administrator to power on a client computer or to safely upgrade a client computer s Read Only Memory ROM from a remote location through the use of supported PC LAN management tools For more information on Remote Wakeup and Remote ...

Page 23: ...t connector is built into the computer on the rear panel To connect to an Ethernet network 1 Using the network cable appropriate for your network connect one end of the network cable to the Ethernet RJ 45 Connector 1 on your computer 2 Ensure that both connections are secure The following illustration shows the Ethernet RJ 45 activity lights 2 The yellow light blinks when linking to the network th...

Page 24: ...t Disabling the Autosensing Capabilities Your computer automatically senses whether the attached network supports 10 Mbs or 100 Mbs and configures itself accordingly This process of determining the maximum network operating speed is known as autosensing The computer begins autosensing whenever it loses a valid network link for example if the cable is disconnected In addition to determining the net...

Page 25: ...e supplied for Windows 95 and Windows NT Workstation 4 0 If you are using another operating system device drivers may be installed from files included with the network operating system or device driver files available from Compaq Updated device drivers may also be downloaded from the Compaq Web Site www compaq com If reinstallation of the device drivers on Small Form Factor models ever becomes nec...

Page 26: ...uick release cover latches located on the sides of the computer allow easy removal of the computer cover without the use of tools This chapter describes the following procedures needed for upgrades or service of the computer Mounting the computer Device installation sequence Removing the computer cover Removing the expansion board cage Installing an expansion board Upgrading memory Upgrading graph...

Page 27: ... requires removing the system board Compaq recommends that you contact your authorized Compaq dealer or service provider when using this installation CAUTION Do not mount the computer upside down when using this procedure Bracket Mounting Method The computer may be mounted in a horizontal or vertical mode using the mounting bracket available from Compaq Refer to the documentation included with the...

Page 28: ... Elizabeth Hedstrom Saved By Lydia Sanchez Saved Date 06 12 98 9 38 AM Pages 29 Words 3543 Template c template commercial comm dot File Name Ch3 doc Part Number 314127 001 Vertical Mounting Bracket Method Horizontal Mounting Bracket Method ...

Page 29: ...panel of a desk At least two 2 inch 5 1 cm diameter holes in the back of the drawer One hole must be immediately behind the power supply for exhaust air and the other should be used for routing the cables CAUTION Cables should not be run through the exhaust air hole At least nine holes in the front drawer panel or in the bottom of the drawer in front of the chassis for fresh air intake The diamete...

Page 30: ...oved WARNING To reduce the risk of personal injury from electrical shock and or hot surfaces be sure to disconnect the power cord from the power outlet and allow the internal system components to cool before touching WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telecommunications telephone connectors into the network interface controller NIC receptacle...

Page 31: ...recognize these changes If you install a plug and play device Windows 95 automatically recognizes the device and configures the computer If you install a non plug and play device or if the device is not automatically detected after installation you must reconfigure the computer after completing installation of the hardware In Windows 95 select the Add New Hardware icon in the Control Panel and fol...

Page 32: ...er outlet and disconnect any external devices WARNING Before removing the computer cover ensure that the computer is turned off and that the power cord is disconnected from the electrical outlet 4 Press in the button on each side of the front bezel to release the quick release cover latches 5 Slide the computer cover forward about 1 inch 2 5 cm then lift it up and off the unit To replace the cover...

Page 33: ... 1 If you have locked the Smart Cover Lock use Computer Setup to unlock it 2 Turn off the computer and any external devices 3 Disconnect the power cord from the power outlet and disconnect any external devices 4 Remove the computer cover 5 Pull the expansion board cage straight up to remove it from the chassis Removing the Expansion Board Cage When reinstalling the expansion board cage ensure that...

Page 34: ...ombination expansion slot 2 and one PCI expansion slot 1 Each slot can accommodate an expansion board up to seven inches 17 8 cm in length To install an expansion board 1 If you have locked the Smart Cover Lock use Computer Setup to unlock it 2 Turn off the computer and any external devices 3 Disconnect the power cord from the power outlet then disconnect any external devices 4 Remove the computer...

Page 35: ...ords 3543 Template c template commercial comm dot File Name Ch3 doc Part Number 314127 001 6 Remove the retaining screw that secures the slot cover to the expansion board cage then remove the slot cover Removing the Retaining Screw and Expansion Slot Cover 7 Install the expansion board Installing an Expansion Board ...

Page 36: ... The SDRAM DIMMs must support CAS Latency 2 or 3 CL 2 or CL 3 They must also contain the mandatory Joint Electronic Device Engineering Council JEDEC Serial Presence Detect SPD information DIMMs constructed with x4 SDRAM are not supported the system will not start using unsupported DIMMs If your system processor has a bus speed of 66 MHz Compaq recommends that any additional DIMMs also be 66 MHz If...

Page 37: ...lectricity can damage the electronic com ponents of the computer or optional boards Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object Refer to the Safety Care Regulatory Information guide for more information CAUTION When handling a memory module be careful not to touch any of the contacts Doing so may damage the modu...

Page 38: ...ate c template commercial comm dot File Name Ch3 doc Part Number 314127 001 5 Push in on the side of the easy access drive bay 1 and rotate the drive bay to an upright position 2 CAUTION Check the position of all cables and wires before raising or lowering the easy access drive bay to prevent damage Rotating the Easy Access Drive Bay ...

Page 39: ...zabeth Hedstrom Saved by Lydia Sanchez Saved date 06 12 98 9 38 AM Pages 29 Words 3543 Template c template commercial comm dot File Name Ch3 doc Part Number 314127 001 6 Locate the DIMM sockets on the system board Locating the DIMM Sockets ...

Page 40: ...latches of the DIMM socket at the same time 1 This releases the module and partially pushes it out of the socket 8 Lift the module from the socket 9 To install a memory module reverse the procedure Push the module down 2 into the socket ensuring that it is fully inserted and properly seated 3 Inserting a Memory Module When the computer starts up it will recognize the system memory upgrade and auto...

Page 41: ...phics memory 1 If you have locked the Smart Cover Lock use Computer Setup to unlock it 2 Turn off the computer and any external devices 3 Disconnect the power cord from the power outlet and disconnect any external devices 4 Remove the computer cover 5 Remove the expansion board cage 6 Locate the graphics memory module socket on the system board 7 Install the memory module so that its notch aligns ...

Page 42: ...mation Upgrading the Hard Drive The 3 5 inch hard drive is located on the right side of the computer To remove and replace the drive 1 If you have locked the Smart Cover Lock use Computer Setup to unlock it 2 Turn off the computer and any external devices 3 Disconnect the power cord from the power outlet and disconnect any external devices 4 Remove the computer cover 5 Remove the CD ROM drive if p...

Page 43: ...r of the bay then lift the drive from the bay Removing the Hard Drive When replacing the hard drive transfer the four screws from the old drive to the new one There are two shoulder head screws on the left side of the drive and two hi top screws on the right side The screws take the place of drive rails If you have installed a hard drive that is not a plug and play device or that is not automatica...

Page 44: ...a CD ROM drive into the other external bay Net PC models have no removable media drives Removing the Bezel Blank 1 If you have locked the Smart Cover Lock use Computer Setup to unlock it 2 Turn off the computer and any external devices 3 Disconnect the power cord from the power outlet and disconnect any external devices 4 Remove the computer cover 5 Lay the cover top down on a protected work surfa...

Page 45: ...talling a CD ROM Drive To install an optional Compaq Slimline 24X Max CD ROM drive 1 Install two guide screws on each side of the drive All screws are shoulder head screws Installing Guide Screws in the CD ROM Drive 2 Position the guide screws on the drive into the J slots in the drive bay Slide the drive toward the front of the computer Ensure that the spring loaded locking lever properly secures...

Page 46: ...on and connect the flat ribbon cable to the system board Connecting the Flat Ribbon Cable 4 Return the easy access drive bay to the normal position and connect the ribbon cable to the rear of the drive If you have also installed an audio board on the computer connect the audio cable from the P7 connector on the system board to the audio board The ribbon cable is a multifunction cable that carries ...

Page 47: ...ezel blank from the front bezel 6 Replace the computer cover 7 The system will automatically recognize the Compaq CD ROM drive and will automatically reconfigure the computer CAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer CAUTION Use only 3 16 inch or 5 mm long screws as guid...

Page 48: ...e Smart Cover Lock in the unlocked position For more information about locking the Smart Cover Lock refer to the Software Reference Guide Using the Smart Cover FailSafe Key If you enable the Smart Cover Lock and cannot enter your password to disable the lock you will need a Smart Cover FailSafe Key to open the computer cover You will need the key in any of the following circumstances Power outage ...

Page 49: ...Wide Web site www compaq com for ordering information Call the appropriate number found in the Contacting Customer Support guide To open the computer cover 1 Turn off the computer and any external devices 2 Disconnect the power cord from the power outlet and disconnect any external devices 3 Using the Smart Cover FailSafe Key remove the front tamper proof screw 1 located on the bottom right of the...

Page 50: ...emplate c template commercial comm dot File Name Ch3 doc Part Number 314127 001 4 Remove the computer cover To reattach the Smart Cover Lock secure the lock in place by replacing the front tamper proof screw 2 and tightening the rear screw 3 Unlock the solenoid 1 before replacing the computer cover Reattaching the Smart Cover Lock ...

Page 51: ... removal 1 Separate the pieces of the security bracket 1 by bending the metal where the three pieces join 2 Slide the tab on the narrow bracket 2 into the notch on the back of the computer then slide the U shaped bracket 3 between the narrow bracket and the computer 3 Secure the bracket with the screw provided 4 4 Cover the screw with the flat portion of the bracket 5 5 Install a lock 6 not provid...

Page 52: ...our computer provides power to the real time clock and has a lifetime of about five years When replacing the battery use a CR2032 or equivalent 3 volt lithium coin cell battery 1 If you have locked the Smart Cover Lock use Computer Setup to unlock it 2 Turn off the computer and any external devices and disconnect the power cord from the power outlet 3 Remove the computer cover and locate the batte...

Page 53: ...battery in the proper position 7 Replace the computer cover 8 Plug in the computer and turn on power 9 If you normally lock the Smart Cover Lock use Computer Setup to relock it 10 Reset the date and time your passwords and any special system setups using Compaq Computer Setup Refer to the Software Reference Guide WARNING This computer contains a lithium ion battery pack There is a risk of fire and...

Page 54: ...vantage of the Compaq battery recycling program You will be provided with a postage paid battery pack mailer preaddressed to a reclamation facility where the metals are recycled Call the telephone number listed for your location in the Contacting Customer Support guide for more information In Europe do not dispose of batteries with general household waste Dispose of or recycle them by using the pu...

Page 55: ...er Desktop Dimensions Height Width Depth 3 6 in 12 5 in 14 85 in 9 0 cm 31 8 cm 37 7 cm Weight 20 lb 9 1 kg Weight Supported maximum distributed load 100 0 lb 45 5 kg Temperature Range Operating Shipping 50 to 95 F 4 to 140 F 10 to 35 C 20 to 60 C Power Supply Operating Voltage Range Rated Voltage Range Rated Line Frequency 90 132 VAC 100 120 VAC 50 60 Hz 180 264 VAC 200 240 VAC 50 60 Hz Rated Inp...

Page 56: ...t Width Depth 1 50 in 18 00 in 6 50 in 3 81 cm 45 72 cm 16 51 cm Weight 3 5 lb 1 59 kg 1 44 MB Diskette Drive Size and Capacity Size in High Density MB Low Density KB 3 5 1 44 720 Light Green Height in 1 Bytes per Sector 512 Sectors per Track High Density Low Density 18 9 Tracks per Side High Density Low Density 80 80 Read Write Heads 2 Average Access Time ms Track to Track high low Average high l...

Page 57: ...e Applicable Disc CD ROM mode1 mode 2 Mixed mode audio and data combined CD DA Photo CD single and multi session CDi ready CD XA ready Disc Diameter 12 cm 8 cm Capacity 550 MB Mode 1 12 cm 640 MB Mode 2 12 cm 180 MB 8 cm Center Hole 15 mm diameter Disc Thickness 1 2 mm Track Pitch 1 6 µm Access Time Random Full Stroke 130 ms 250 ms Audio Output Level 0 7V RMS typical Data Transfer Rate Sustained B...

Page 58: ... ohms typical Speaker Frequency Response 450 Hz to 4000 Hz Data Types alaw µlaw Mono Stereo 8 16 bit 8 16 bit 16 bit Graphics Controller Resolutions Refer to Graphics Capabilities in Chapter 1 The Computer at a Glance Memory Configurations ATI RAGE PRO TURBO AGP 2X 4 MB of 100 MHz SGRAM expandable to 8 MB Display Connector Standard 15 Pin DDC2 B compliant for plug and play monitors Feature Connect...

Page 59: ...ontroller NIC Physical Connectors RJ 45 Operating Environment Temperature Humidity 10 to 35 C 10 to 90 noncondensing 50 to 95 F Electrical Bus 32 bit PCI bus Network Cable Specifications Cable for RJ 45 Connections The RJ 45 connection uses an unshielded twisted pair UTP cable of 22 24 or 26 gauge The cable must comply with the IEEE 802 3 10BASE T standard The maximum distance between the computer...

Page 60: ...Writer Dianne Fielden Saved by Lydia Sanchez Saved date 04 27 98 2 00 PM Pages 6 Words 485 Template c msoffice templates commapp dot File Name Appa doc Part Number 314127 001 ...

Page 61: ...the Computer Cover section in Chapter 3 WARNING To reduce the risk of personal injury from electrical shock and or hot surfaces be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching CAUTION When the unit is plugged in the power supply always has 5 V applied to the system board even when the unit is turned off Failure to disconnec...

Page 62: ...wever the core speed of the processor must be configured by changing the SW1 DIP switch settings on the system board as shown in the following table Positions 1 and 6 of SW1 do not affect the speed of the processor and should not be changed CAUTION Do not configure the processor to run at a speed higher than its rated frequency Some models will only support a processor with a 66 MHz bus speed Sett...

Page 63: ...sword features or to clear the power on or setup passwords if you forget them and cannot access the computer system or Computer Setup complete the following steps 1 Set SW1 position 1 to the ON position 2 Turn on the computer and allow the operating system to start This clears the current passwords and disables the password features 3 To reenable the password features turn off the computer and set...

Page 64: ...mputer and any external devices 3 Disconnect the power cord from the power outlet and disconnect any external devices WARNING To reduce the risk of personal injury from electrical shock and or hot surfaces be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching CAUTION When the unit is plugged in the power supply always has 5 V app...

Page 65: ...o Removing the Computer Cover in Chapter 3 5 Locate the jumper labeled E50 Location of the E50 Jumper and Pins 1 3 on the System Board 6 Remove the jumper from pins 1 and 2 place it on pins 2 and 3 for approximately 30 seconds then return it to pins 1 and 2 7 Replace the computer cover 8 Reconnect the external devices 9 Plug in the computer and turn on power 10 If you normally lock the Smart Cover...

Page 66: ... stored in the configuration memory You will need to reset your passwords and any special system setups Refer to the Software Reference Guide Using a Power Strip to Control Power If you connect your computer to an electric power strip and would like to turn on power to the computer using the switch on the power strip set S6 on SW1 to ON If you turn off power to your computer using the switch on a ...

Page 67: ...ton 1 3 installing 3 20 specifications A 3 CMOS clearing B 4 components front panel 1 3 rear panel 1 4 computer care turning off properly 1 11 computer specifications A 1 configuration system 3 6 configuration memory CMOS clearing B 4 cover key 3 23 lock 1 1 removing 3 6 D device installation sequence 3 5 DIMMs dual inline memory modules installing 3 11 diskette drive activity light 1 3 eject butt...

Page 68: ...7 L lights diskette drive activity 1 3 hard drive activity 1 3 network status 2 4 power on 1 3 RJ 45 activity 1 4 M memory installing additional 3 11 SDRAM 1 1 monitor connector 1 4 mounting the computer 3 2 mouse connector 1 4 N network autosensing 2 2 cable specifications A 5 changing 2 5 communications 2 1 connection methods 2 3 connectors 1 4 2 3 disabling autosensing capabilities 2 4 installi...

Page 69: ...S self mounting of computer 3 2 serial connector 1 4 Smart Cover FailSafe Key 3 23 Smart Cover Lock 1 1 3 23 specifications A 1 audio system A 4 CD ROM drive A 3 computer A 1 diskette drive A 2 graphics controller A 4 keyboard A 2 network cable A 5 network interface controller A 5 system board jumpers B 1 configuration memory CMOS B 4 system board switches B 1 password B 3 SW1 B 2 system bus speed...

Page 70: ...Writer Dianne Fielden Saved by Lydia Sanchez Saved date 04 27 98 11 12 AM Pages 4 Words 455 Template c template commindx dot ...