HP 200-5250 Getting Started Download

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Getting information

Type of information

Where to find

●

Set up your computer.

Setup poster included with your computer.

●

See how-to videos about using
the features of your computer.

Visit www.hp.com/supportvideos (English only)

●

Use the computer.

●

Connect to the Internet.

●

Recover factory settings.

Getting Started

(this guide)

●

Learn how to use the
Microsoft® Windows® 7
operating system.

●

Find Windows 7 password
information.

●

Troubleshoot the most common
computer hardware and
software issues.

●

Find links to driver updates.

●

Read frequently asked
questions.

Help and Support

Click the

Start

button, and then click

Help and Support

or visit

www.hp.com/go/win7.

Windows 7 troubleshooting tools

Click the

Start

button, click

Control Panel

, and then click

System

and Security

Under

Action Center

, click

Find and fix problems

(troubleshooting)

●

Find electronic user guides and
specifications for your
computer model.

●

Order parts and find additional
troubleshooting help.

HP Support Web site: www.hp.com/support

●

Upgrade or replace
components of your computer.

Upgrading and Servicing Guide

Click the

Start

button, click

All Programs

, and then click

User Guides

If the guide is not available there, visit www.hp.com/support

●

Find computer warranty
information.

●

Get technical support.

Limited Warranty and Support Guide

or the

Warranty and Support

Information

included with your computer.

●

Get up-to-date information and
help from the Windows
community.

www.hp.com/support/consumer-forum

●

Connect to a TV.

Watching and Recording TV

Click the

Start

button, click

All Programs

, and then click

User Guides

If the guide is not available there, visit www.hp.com/support

ENWW

Summary of Contents for 200-5250

Page 1: ...Getting Started ...

Page 2: ... registered trademarks of Microsoft Corporation in the United States and or other countries regions HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by copyright law The information in this document is subject to change without notice Understanding hard disk drive space The hard disk drive on the Hewlett Packard ...

Page 3: ...necting to the Internet 4 Transferring files and settings to your new computer 5 3 Troubleshooting and maintenance Computer does not start 5 Power 6 Display monitor 6 Keyboard and mouse with cable 7 Keyboard and mouse wireless 8 Speakers and sound 9 Internet access 10 Software troubleshooting 11 Maintenance 14 System Recovery 16 Recovery discs 18 ENWW iii ...

Page 4: ...iv ENWW ...

Page 5: ...anel and then click System and Security 2 Under Action Center click Find and fix problems troubleshooting Find electronic user guides and specifications for your computer model Order parts and find additional troubleshooting help HP Support Web site www hp com support Upgrade or replace components of your computer Upgrading and Servicing Guide Click the Start button click All Programs and then cli...

Page 6: ...e the computer in a location away from water dust moisture and soot These can increase the inside temperature or can cause fire or electrocution WARNING Do not disable the power cord grounding plug Plug the power cord in a grounded earthed outlet that is easily accessible at all times WARNING Disconnect power from the equipment by unplugging the power cord from the electrical outlet WARNING The po...

Page 7: ...de for proper workstation setup posture health and work habits and electrical and mechanical safety information Click the Start button click All Programs and then click User Guides or visit www hp com ergo Protecting your computer Computer risk Computer feature Unauthorized use of the computer or user account User password A password is a group of characters that you choose to secure computer info...

Page 8: ...t an Ethernet cable to the computer and to a network router or LAN device For a wireless network connection use a wireless router with the computer to connect to a WLAN with an Internet connection 2 Get Internet service Sign up with an ISP If you already have an account with an ISP skip this step and follow the instructions provided by the ISP If you did not set up the computer for Internet servic...

Page 9: ...ped without a version of Microsoft Windows 3 Troubleshooting and maintenance Refer to the documentation provided by the product manufacturer for information about peripheral specific problems such as issues with a monitor or a printer The following tables present some issues you might encounter while installing starting up or using your computer and possible solutions For more information or for a...

Page 10: ...on to restart the computer Power Symptom Possible solution Error message Invalid system disk or Non System disk or Disk error When drive activity stops remove the disc and press the spacebar on the keyboard The computer should start up Computer does not turn off when the On button is pressed Press and hold the On button until the computer turns off Check Power Settings Computer shuts down automati...

Page 11: ...n click Adjust Screen Resolution 3 Adjust resolution as necessary and then click Apply NOTE In addition to the information listed here also refer to the documentation that came with your monitor Keyboard and mouse with cable Symptom Possible solution Keyboard commands and typing are not recognized by the computer Use the mouse to turn off the computer unplug and reconnect the keyboard to the back ...

Page 12: ...ean the roller ball Remove the roller ball cover from bottom of mouse rotate it counterclockwise remove the ball and clean it by using a damp lint free cloth not paper Also clean the rollers on which the ball moves Use a mouse pad or other rough surface under the mouse For an optical mouse Clean the optical mouse Gently wipe the light sensor lens on the bottom of the mouse by using a lint free clo...

Page 13: ...onnection session times out after 60 seconds To ensure that the connection was established and that the receiver did not time out instead move the mouse and check for response on the screen Off On Connect A B 3 After the mouse connection is established continue by using the steps that follow to repeat the procedure for the keyboard 4 Push and hold the Connect button C on the underside of the keybo...

Page 14: ...re that the speakers are connected to an audio connector not a Line In or headphone connector To resume from Sleep mode press the Sleep button select models only or press Esc Unplug headphones if they are connected to your computer or speaker system Internet access Symptom Possible solution Internet programs do not start automatically Log in to your ISP and start the desired program I cannot conne...

Page 15: ...ming a System Recovery from files on your hard disk drive To repair software problems try these methods Turn the computer off completely and then turn it on again This is the easiest and sometimes the best way Update the drivers see Updating drivers on page 12 Use Microsoft System Restore see Microsoft System Restore on page 12 Restore your computer to a configuration that was in use before the so...

Page 16: ...er click Update Driver and then follow the onscreen instructions Or to revert to an earlier version of a driver click Rollback Driver and then follow the onscreen instructions Microsoft System Restore If you have a problem that might be due to software that was installed on your computer use System Restore to return the computer to a previous restore point You can also set restore points manually ...

Page 17: ...om where you initially installed it for example discs or the Internet Or check to be sure that the program is in the list of programs you can reinstall from the Recovery Manager NOTE Some features might not be available on systems that are shipped without a version of Microsoft Windows To check the list of installable programs in the Recovery Manager 1 Click the Start button All Programs Recovery ...

Page 18: ...rformance Frequently performing this task does not harm your system Virus scan Perform a full virus scan every week to catch viruses that might have slipped through unnoticed Most antivirus products have a scheduling feature to keep track of this automatically Monthly Hardware cleanup Thoroughly clean the inside and outside of your computer Software updates Use Windows Updates to fix operating sys...

Page 19: ...s Cleaning the computer and monitor Follow these steps to clean the computer and monitor 1 Unplug the power to the computer and the monitor 2 To clean the monitor screen use a clean dry cloth Do not use water on the monitor screen For more thorough cleaning use a clean cloth and antistatic screen cleaner 3 Use a clean dry cloth to dust the computer case and the monitor case NOTE To remove sticker ...

Page 20: ...a copy of the original factory shipped software To perform a System Recovery from a recovery image see System Recovery from the Windows 7 Start Menu on page 16 NOTE The recovery image uses a portion of the hard disk drive that cannot be used for data storage Recovery Discs Run the System Recovery from a set of recovery discs that you create from files stored on your hard disk drive or purchased se...

Page 21: ...Complete the registration process and wait until you see the desktop 10 Turn off the computer reconnect all peripheral devices and turn the computer back on System Recovery at system startup CAUTION System Recovery deletes all data and programs you created or installed Back up any important data to a removable disc If Windows 7 is not responding but the computer is working follow these steps to pe...

Page 22: ...unning System Recovery from disc or from hard drive select Run program from disc and then click Next 6 Under I need help immediately click Factory Reset 7 If you are prompted to back up your files and you have not done so select Back up your files first recommended and then click Next Otherwise select Recover without backing up your files and then click Next 8 If you are prompted to insert the nex...

Page 23: ...ter model typically 1 3 DVD discs The Recovery Disc Creator program tells you the specific number of blank discs needed to make the set NOTE The process of creating recovery discs takes some time to verify that the information written on the disc is correct You can quit the process at any time The next time you run the program it resumes where it left off Creating recovery discs To create recovery...

Page 24: ...designed it so it can be easily dismantled and recycled as much as possible The packaging that came with your computer is also designed for maximum recyclability Don t use a screen saver Screen savers can prevent your HP computer from going to sleep and thereby waste power Screen savers can also reduce the life of your monitor by increasing the number of hours the LCD backlight is on We design to ...

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