HP 210/210LX, User Manual

Page 1: ... User s Guide Color Copier 210 210LX ...

Page 2: ... Hewlett Packard Company shall not be liable for incidental or consequential damages in connection with or arising out of the furnishing performance or use of this document and the program material which it describes Copyright Hewlett Packard Company 1997 All rights are reserved No part of the document may be photocopied reproduced or translated to another language without the prior written consen...

Page 3: ...User User User User User s Guide s Guide s Guide s Guide s Guide HP Color Copier 210 210LX HP Color Copier 210 210LX HP Color Copier 210 210LX HP Color Copier 210 210LX HP Color Copier 210 210LX ...

Page 4: ...sent Only trained service persons should perform work in this area If present this symbol is placed on the copier within the area where electrostatic discharge ESD may occur ESD can damage the copier s electronic components Avoid touching elec tronic components or circuit paths Use proper grounding devices when circuits are open to outside areas If present this symbol is placed on the product with...

Page 5: ...On 1 15 Set the Front Panel Language and Default Paper Size 1 16 Test the Copier 1 17 Product Registration 1 18 Chapter 2 Chapter 2 Chapter 2 Chapter 2 Chapter 2 Using Print Cartridges and Different Paper T Using Print Cartridges and Different Paper T Using Print Cartridges and Different Paper T Using Print Cartridges and Different Paper T Using Print Cartridges and Different Paper Types ypes ypes...

Page 6: ...ter 5 Chapter 5 Copy Access Controllers Copy Access Controllers Copy Access Controllers Copy Access Controllers Copy Access Controllers Installing a Copy Controller 5 2 Using a Copy Controller 5 2 Chapter 6 Chapter 6 Chapter 6 Chapter 6 Chapter 6 T T T T Troubleshooting and Maintenance roubleshooting and Maintenance roubleshooting and Maintenance roubleshooting and Maintenance roubleshooting and M...

Page 7: ...re your HP Color Copier 210 for shipment 6 34 Ordering accessories and supplies 6 35 Chapter 7 Chapter 7 Chapter 7 Chapter 7 Chapter 7 Hewlett Packard Limited W Hewlett Packard Limited W Hewlett Packard Limited W Hewlett Packard Limited W Hewlett Packard Limited Warranty arranty arranty arranty arranty Extent of Limited Warranty 7 1 Limitations of Warranty 7 3 Limitations of Liability 7 4 Warranty...

Page 8: ...LX produce high quality color and black and white copies on a variety of paper types and sizes Letter sized paper A4 European standard Legal sized paper Plain paper Inkjet paper Glossy paper Transparencies for overhead display This user s guide will get you set up and copying and will show you how to get the most from your HP Color Copier 210 WARNING WARNING WARNING WARNING WARNING DonotlifttheHPC...

Page 9: ...provides Professional quality color and black and white copies A simple easy to use control panel A port on the back of the copier to connect an optional copy access controller In addition the Color Copier 210LX includes an automatic document feeder for loading up to 40 sheets at a time NOTE NOTE NOTE NOTE NOTE You can also purchase the automatic document feeder C5305A as a separate item and add i...

Page 10: ... or locations where a quick change in temperature might cause condensation inside the machine Make sure the location is well ventilated Dust gasses or fumes such as ammonia or paint thinner can damage the machine Choose a site that is level flat and stable The copier will produce some shaking and needs to be on a sturdy surface Be sure a grounded outlet is nearby and easily accessible W W W W WARN...

Page 11: ...ck Your HP Color Copier 210 our HP Color Copier 210 our HP Color Copier 210 our HP Color Copier 210 our HP Color Copier 210 WARNING WARNING WARNING WARNING WARNING Do not lift the HP Color Copier 210 by yourself The box weighs 70 lbs 32 kgs 210LX 85 lbs 39 kgs and requires at least two people to lift it from its box and place it on the surface where it will be used Carefully unpack and inspect you...

Page 12: ...ges front panel overlay has text on it user s guide help card Color Copier 210LX automatic document feeder If any of the items are missing or damaged contact the dealer from whom you purchased your HP Color Copier 210 HP Color Copier 210 front panel overlay has text on it power cord four color print cartridges help card and user s guide automatic document feeder HP Color Copier 210LX with automati...

Page 13: ...e Front Panel Overlay 2 Attach the Front Panel Overlay 1 1 1 1 1 Align the front panel overlay with the front panel buttons 2 2 2 2 2 Press down firmly on the outside ends and then on the middle to snap the overlay into place Reduce Enlarge Paper Type Color Intensity Lighter Darker Select Resume Menu Clear Stop Color Best Normal Fast Black White ...

Page 14: ...ntly rise If you have trouble opening the copier use your thumb and press the blue button hard 2 2 2 2 2 The scanner lock is on the left side of the lid near the hinge To unlock the scanner slide the scanner lock toward the front of the copier NOTE NOTE NOTE NOTE NOTE Leave the scanner unlocked unless you need to move your HP Color Copier 210 Lockingthescannerprotectsitduringmoving Referto Returni...

Page 15: ...TION CAUTION CAUTION CAUTION CAUTION Hold the cartridge by the black areas only The color of the ink in the print cartridge must match the color of the dot above the cartridge stall 1 1 1 1 1 If you haven t already done so remove the shipping tape from the print cartridge carriage 2 2 2 2 2 Remove the print cartridge from the carton 3 3 3 3 3 Remove the green tab and the blue tape by pulling the g...

Page 16: ...color of the label must match the color of the dot above the stall The following illustration shows the yellow cartridge being installed 5 5 5 5 5 Snap the print cartridge toward the back of the copier until the cartridge can go no further 6 6 6 6 6 When all four print cartridges are securely in place close the lid of your HP Color Copier 210 ...

Page 17: ...g A4 sized paper move the paper width selector toward the front of the tray Check the output tray Make sure the notches on the left and right sides of the bottom of the output tray are securely inside the slots on the top of the lower tray If the output paper tray is loose set the left and right notches into the slots and press down gently For letter or legal sized paper move the selector toward t...

Page 18: ...r 1 1 1 1 1 Pull the paper length adjuster from the lower tray until it comes to a stop 2 2 2 2 2 Insert up to a inch 19 mm stack of paper into the lower tray print side down until it stops 3 3 3 3 3 Push in the paper length adjuster until the paper is fully inserted in the tray ...

Page 19: ...40 sheet automatic docu ment feeder or if you have purchased the automatic document feeder separately install it next CAUTION CAUTION CAUTION CAUTION CAUTION Make sure the copier is turned off before installing the automatic document feeder 1 1 1 1 1 If necessary raise the document cover and pull it up to remove it IMPORT IMPORT IMPORT IMPORT IMPORTANT ANT ANT ANT ANT Do not discard the document c...

Page 20: ...HP Color Copier 210 210LX User s Guide 1 13 1 13 1 13 1 13 1 13 3 3 3 3 3 Make sure that the automatic document feeder is securely in place 4 4 4 4 4 Plug in the automatic document feeder ...

Page 21: ...aler or local HP Sales and Support Office WARNING WARNING WARNING WARNING WARNING In case of emergencies be sure that the plug in the outlet is readily accessible Power is present in the copier even if the switch is off To completely shut off power you must disconnect the power cord To avoid electric shock be sure to use the power cord with a properly grounded outlet Insert the connector on the po...

Page 22: ... to use the copier until you close the lid and allow the initialization to finish If a new print cartridge was installed while the copier was off the copier automatically aligns the print cartridges This procedure takes about 60 seconds The alignment procedure prints a page so paper needs to be loaded in the copier when it is turned on Discard the page If the message Unlock scanner Move green scan...

Page 23: ...d the default paper size follow these steps 1 1 1 1 1 While holding down the Select Resume button press the Color Intensity button 2 2 2 2 2 Release both buttons The current language is displayed 3 3 3 3 3 Press the Plus and Minus buttons to scroll through the available languages 4 4 4 4 4 Press the Select Resume button to select the displayed language After you have selected a language you will b...

Page 24: ...ch should appear solid as shown in the sample The intensity of the colors will vary depending on the type of paper used plain paper HP Premium Inkjet paper HP Premium Glossy Paper or HP PremiumTransparency Film If thin random streaks appear in the color bars when the test page is printed they indicate a copy quality problem For help solving copy quality problems see the section titled Print Cartri...

Page 25: ... Getting Started Product Registration Product Registration Product Registration Product Registration Product Registration Please help us serve you better by filling out the product registration form enclosed with your product ...

Page 26: ...th four print cartridges yellow magenta cyan and black Except when printing the self test page all four cartridges must be installed before you can make copies Each time a new print cartridge is installed the copier automatically aligns the print cartridges A page is printed during cartridge alignment so paper needs to be loaded when the copier is turned on Discard the page When printing black tex...

Page 27: ...the ink level indicator To check the amount of ink in each cartridge look at the ink level indicator on the front of the cartridge As ink is dispensed from the cartridge the green area in the ink level indicator all green when full decreases and you will see more black area The ink level indicator is only an approximation of the amount of ink remain ing in the cartridge Out of ink sensing When the...

Page 28: ... been preprinted by devices such as laser printers and copiers thatusetoner Thisincludessomepreprintedformsandletterheads Tonerwilldamage yourcopier You can copy on letter sized A4 sized and legal sized paper Color photocopy bond and letterhead paper can be used in the copier however you cannot copy on envelopes labels cards and custom sized letterhead or stationery Be sure that all paper is free ...

Page 29: ...nd colored and letterhead HP Premium Inkjet Paper IMPORT IMPORT IMPORT IMPORT IMPORTANT ANT ANT ANT ANT Donotloadglossypaper photopaper ortransparencyfilmintheautomaticdocumentfeeder Papers to Avoid These papers can cause a paper jam or adversely affect copy quality Paper heavier than 24 lb 90 g m2 or lighter than 16 lb 60 g m2 in the lower paper tray The automatic document feeder can accept paper...

Page 30: ...the Paper Type button on the front panel The paper type with the black dot to the right side of the display is the currently selected setting 2 2 2 2 2 To select the paper type that matches the paper loaded in the paper tray press Select Resume Paper Paper Type Setting Copier paper or letterhead Plain Paper HPBrightWhiteInkjetPaper PlainPaper HP Premium Inkjet Paper Premium Inkjet HP Premium Gloss...

Page 31: ... the glossy sheets on top of plain paper in the paper tray Copying on HP Premium Transparency Film HP PremiumTransparency Film has a white strip at the top of each sheet Optical sensors in the copier use this strip to determine that transparency film is loaded IMPORT IMPORT IMPORT IMPORT IMPORTANT ANT ANT ANT ANT Use only HP Premium Transparency Film when copying on transparencies Other transparen...

Page 32: ...opying Start Copying Start Copying Start Copying 1 1 1 1 1 Place the original face down on the glass along the two green borders NOTE NOTE NOTE NOTE NOTE To copy successfully you should place all originals including small photographs in the corner along the two green borders 2 2 2 2 2 Press the Plus and Minus buttons until the number of copies you want to make is displayed on the front panel ...

Page 33: ...wing buttons to start copying Black White for black and white documents Color for color documents Copier Front Panel Copier Front Panel Copier Front Panel Copier Front Panel Copier Front Panel The rest of this chapter covers the buttons and menu items on the copier front panel Reduce Enlarge Paper Type Color Intensity Lighter Darker Select Resume Menu Clear Stop Color Best Normal Fast Black White ...

Page 34: ...ut and is the recommended setting for most copying Normal is the default copy quality setting for most paper types Fast Copies faster than the Normal setting and produces draft quality Using Fast also cuts down on the frequency of replacing your print cartridges because it uses less ink To select the copy quality you want press the Copy Quality button The light next to your selection turns on IMPO...

Page 35: ...edure but it ensures that the edges of your original always appear on the copy NOTE NOTE NOTE NOTE NOTE To copy successfully using Auto Fit you must place all originals including small photographs in the corner along the two green borders When enlarging Auto Fit enlarges the item to the largest size that can fit on the page without distorting the image NOTE NOTE NOTE NOTE NOTE If the list of photo...

Page 36: ...opies Lighter or Darker Make Copies Lighter or Darker Make Copies Lighter or Darker Make Copies Lighter or Darker Make Copies Lighter or Darker To adjust the lightness and darkness of copies follow these steps 1 1 1 1 1 Press the Lighter Darker button The range of lightness darkness values appears on a scale on the display 2 2 2 2 2 To make the copy darker press the Plus button The dot moves to th...

Page 37: ...E You can also use the Enhance Light Colors ELC setting to enhance the light color backgrounds of documents such as maps and invoices Press the Menu button repeatedly until ELC appears on the front panel display Press the Plus or Minus button to turn ELC on noted by a dot Then press the Select Resume button IMPORT IMPORT IMPORT IMPORT IMPORTANT ANT ANT ANT ANT If you consistently use a setting on ...

Page 38: ...ed areas it is a good idea to align the cartridges again To align the print cartridges make sure that Align Cartridges is displayed on the front panel display Then press Select Resume Change Copy Paper Size With the HP Color Copier 210 you can copy on Letter Legal and A4 paper To change the copy paper size follow these steps 1 1 1 1 1 Press the Menu button repeatedly until Copy Paper Size appears ...

Page 39: ... colors are printing as white 1 1 1 1 1 With ELC displayed on the front panel display use the Plus and Minus buttons to cycle between o off and on 2 2 2 2 2 To confirm your selection press Select Resume Setting Defaults Setting Defaults Setting Defaults Setting Defaults Setting Defaults If you consistently use a setting on the front panel other than the default you can establish that setting as th...

Page 40: ...l to their factory defaults follow this step With Factory Defaults displayed on the menu press Select Resume Returned to factory defaults is displayed Copy Controllers Copy Controllers Copy Controllers Copy Controllers Copy Controllers This menu setting is used only if you have a copy access controller for your HP Color Copier 210 Refer to Chapter 5 Copy Access Controllers for information ...

Page 41: ...3 10 3 10 3 10 3 10 3 10 Copying ...

Page 42: ...ic Document Feeder Automatic Document Feeder With the automatic document feeder you can feed up to 40 sheets of paper at a time You can copy on A4 letter sized and legal sized paper NOTE NOTE NOTE NOTE NOTE Topreventpaperjams useplainandinkjetpaperonly Donotfeedglossypaper transparen cies labels orenvelopes For complete instructions on installing the automatic document feeder refer to Chapter 1 Ge...

Page 43: ...1 1 1 If it is not already on turn on the HP Color Copier 210 using the switch located on the lower right side toward the front of the copier 2 2 2 2 2 Adjust the paper size selector letter A4 or legal 3 3 3 3 3 Insert the originalsfaceup in the feeder Notice the symbol on the feeder tray Make sure that you insert the paper all the way in the back of the automatic document feeder 4 4 4 4 4 When th...

Page 44: ...am Clearing a Paper Jam Clearing a Paper Jam If paper jams in the automatic document feeder follow these steps 1 1 1 1 1 Raise the automatic document feeder cover 2 2 2 2 2 Gently remove the paper 3 3 3 3 3 Close the automatic document feeder cover by pressing it in the center as opposed to one side It clicks into place ...

Page 45: ...4 4 4 4 4 4 4 4 4 4 Automatic Document Feeder ...

Page 46: ...ier 210 Depending on the type of controller users might be assigned a code have a card sometimes called a smartcard or swipecard or require coins or other means for access to the copier Some copy controllers can also separately track the numbers of black and white and color pages copied Consult your copy access controller documentation for instructions on using your copy controller Make sure that ...

Page 47: ...roller youwillbeabletomakecopiesonly if the copy controller is attached 5 5 5 5 5 To activate the copy controller press Select Resume 6 6 6 6 6 To confirm press Select Resume again Pressing any other key will cancel activating the copy controller Using a Copy Controller Using a Copy Controller Using a Copy Controller Using a Copy Controller Using a Copy Controller After a copy controller has been ...

Page 48: ...is Section Using this Section Using this Section The troubleshooting tables in this section provide solutions for Copier and copy quality problems Copier operation problems Check the basics first Make sure the copier has power and is turned on Be sure that the lid is closed Check the front panel display for messages telling you to take a specific action for example Out of Paper NOTE NOTE NOTE NOTE...

Page 49: ...White or Color Start button Refer to Load the Print Cartridges in Chapter 1 If the indicated problem is with the loaded paper Push the paper length adjuster forward to make sure the paper is loaded fully forward in the lower tray Be careful not to bend the paper Make sure that the paper width selector is set for the paper width you are using to the back of the copier for A4 and to the front of the...

Page 50: ... not Load paper into paper tray fully inserted into the tray Remove and check A print cartridge is either incorrectly Reseat or replace the print cartridge into black or color cartridge installed the wrong type or defective correct cartridge stall Make sure the tape has been removed from the print cartridge nozzles Be sure cartridges are inserted fully forward and snapped into place ADF Paper Jam ...

Page 51: ...Paper Size using the front match the paper size selected does not match the size set in the front panel display panel display For example the front panel display is set to A4 paper and Letter is loaded in the copier No Cartridge Insert black or A print cartridge is missing from the copier Load the missing cartridge color cartridge Unless you are printing a self test page all four cartridges must b...

Page 52: ... and being careful to touch only the black plastic gently remove any tape covering the nozzles Replace the print cartridge in its stall Original not placed in corner along green edges Place all originals on glass along green borders and Auto Fit is turned on Original placed print side up on the glass Be sure the document you are copying is placed print side down on the glass Print cartridges need ...

Page 53: ...laced in the corner along the two green borders Edges of the copy get cut off Press the Reduce Enlarge button repeatedly until Entire 93 appears on the display You can also press the Plus or Minus buttons to scroll through the available Reduce Enlarge options Press the appropriate Start Copy button to make the copies Auto Fit will automatically reduce the copy to completely fit on the page Press t...

Page 54: ...tructions later in this chapter You might have a defective print cartridge Print a self test by pressing the Menu button until Self Test Page appears on the display Press the Select Resume button and the self test page is printed If any of the colored bars are missing cyan magenta yellow or black the appropriate print cartridge must be replaced If streaks or white lines appear in any of the colore...

Page 55: ...right side of the copier turned on toward the front A light located next to the Copy Quality button lights up when the HP Color Copier 210 is turned on As the HP Color Copier 210 is initializing the green light blinks and Initializing appears on the display When the HP Color Copier 210 is ready 1 Copy 100 appears on the display You are using the Best copy quality setting while You can change the s...

Page 56: ...t Resume button then press the Color Start Copy button to make a copy The lamp is too dim If Scanner bulb failing appears on the front panel display the lamp needs to be replaced Refer to the section HP Customer Support later in this chapter for information on getting customer service The glass is dirty Clean the glass and underside of the document cover with a soft damp cloth The Color Intensity ...

Page 57: ...o minimize the color intensity and make your copy more pale The dot moves to the left Press the Select Resume button and then press the appropriate Start Copy button Ink bleeds on the paper or the print seems fuzzy The You might be using the wrong paper Use paper supported and paper becomes excessively wrinkled recommended by HP You might be copying on the wrong side of the paper Verify you have l...

Page 58: ...s or white lines appear in any of the colored bars the cartridges need to be cleared The original is of poor quality Moiré patterns such as bands checks or stripes in the picture after it is copied are caused by copying a picture of poor quality such as a newspaper photo To reduce moiré patterns try placing one or more clear plastic sheet protectors directly on the glass and then place the origina...

Page 59: ...s the Plus and Minus buttons To confirm the setting press Select Resume The incorrect paper type is selected If you are using special papers such as glossy premium or transparencies make sure the Paper Type you selected reflects the type of paper in the bottom tray Press the Paper Type button until the correct paper type appears in the display and press Select Resume The nozzles in the print cartr...

Page 60: ...ou have in the bottom tray Press the Paper Type button to make your selection Copying on the wrong side of the paper Be sure to put the paper print side down Glossy paper should be placed glossy side down Gray arrows on Premium Inkjet paper should be facing up Blue arrows on transparencies should be facing up Nozzles on print cartridges are clogged Print a self test page by pressing the Menu butto...

Page 61: ...occur if you re copying from a gray or pastel original Do one of the following Press the Lighter Darker button Press the Minus button to lighten your copy The dot moves to the left Press the Select Resume button Press the Color Intensity button Press the Minus button to make your copy paler The dot moves to the left Press the Select Resume button A halo effect with dark splotchy patches occurs in ...

Page 62: ...f the fold creating the white line Place a book on top of your original to minimize the fold The copy has noticeable streaks of ink down the page Ink has accumulated on the shim or on pinch rollers inside the machine Refer to Cleaning the inside the printing area later in this chapter Paper repeatedly jams or copier tears the paper corner The wrong size paper is loaded or the paper size selector i...

Page 63: ...b Try reseating each cartridge to ensure good electrical connection between the print cartridges and copier and then print the self test page See Chapter 1 Getting Started for instructions Air bubbles or paper dust can occasionally clog one or more nozzles on a print cartridge To clear the nozzles and restore print quality first print the self test page Clearing the print cartridge nozzles If a pr...

Page 64: ...ar has streaks print cartridge nozzles might be clogged and the corresponding cartridge needs to be cleared If streaks appear in the same area of all four bars faulty print cartridge circuitry might exist in just one print cartridge Printing a self test page with one print cartridge at a time can isolate the bad print cartridge which should then be replaced Streaks appear in bars due to clogged ca...

Page 65: ...8 6 18 6 18 Troubleshooting and Maintenance 3 3 3 3 3 Open the lid by firmly pressing the blue button on the right side of the machine 4 4 4 4 4 Slide the cartridge selector to the print cartridge you want to clear ...

Page 66: ...dge might be out of ink Replace the print cartridge If the ink level indicator still shows that ink remains inside the print cartridge turn off the machine and remove the print cartridge Using a cloth dampened with water clean the nozzles and contact plates metal parts of the cartridge Reseat the print cartridge and repeat steps 4 and 5 above Turn on the machine and print a self test page to check...

Page 67: ... selector on the front of the copier is incorrectly set Paper is wrinkled or bent The copier has failed mechanically W W W W WARNING ARNING ARNING ARNING ARNING The preheater and heater guard inside the copier are hot To prevent injury allow the heaters to cool before you attempt to remove paper by hand 1 1 1 1 1 Turn off the copier and open the lid by pressing the blue button on the right side of...

Page 68: ...ne If the jammed paper can be removed without bending any of the metal parts then remove the paper If you cannot remove the paper go to the next step CAUTION CAUTION CAUTION CAUTION CAUTION Do not forcefully pull the paper you might damage the paper loading mechanism 4 4 4 4 4 Open the rear panel ...

Page 69: ...y allow the heaters to cool before you attempt to remove paper by hand CAUTION CAUTION CAUTION CAUTION CAUTION Use extreme care when reaching inside the back of the machine to remove jammed paper Never use tools to remove jammed paper Be sure to take hold of the jammed paper only the heater guard is thin and flexible and can easily be damaged 6 6 6 6 6 Carefully remove the jammed paper from the ba...

Page 70: ... Paper in the Automatic Document Feeder Clearing Jammed Paper in the Automatic Document Feeder Clearing Jammed Paper in the Automatic Document Feeder If you experience a paper jam in the automatic document feeder follow these steps 1 1 1 1 1 Raise the automatic document feeder cover 2 2 2 2 2 Gently remove the paper 3 3 3 3 3 Close the automatic document feeder cover It clicks into place ...

Page 71: ...ARNING WARNING WARNING Turn off the machine and remove the power cord before cleaning Even though the machine is off power is still being applied and electric shock could occur 1 1 1 1 1 Turn off the HP Color Copier 210 and raise the document cover 2 2 2 2 2 Clean the glass with a soft cloth or sponge moistened with warm water and a mild soap or detergent 3 3 3 3 3 Rinse the soft cloth or sponge w...

Page 72: ...opier and push the print cartridge carriage to the right WARNING WARNING WARNING WARNING WARNING The metal platen between the pinch rollers has a sharp edge that could cause injury Use care when cleaning this item 4 4 4 4 4 Using a damp lint free cloth wipe the platen located between the pinch rollers Also wipe the upper pinch rollers 5 5 5 5 5 Repeat steps 1 and 2 using adry lint free cloth 6 6 6...

Page 73: ...oard so you do not damage the glass 1 1 1 1 1 Turn off the HP Color Copier 210 2 2 2 2 2 Remove the document cover or automatic document feeder 3 3 3 3 3 Using a screwdriver or a coin slightly twist each of the screw caps in each corner of the copyboard counterclockwise Set the screw caps aside in a safe place 4 4 4 4 4 Remove each screw and place each one with the screw caps ...

Page 74: ... From the back of the machine remove the three screws on the lid 6 6 6 6 6 Grasp both sides of the copyboard front and back and carefully lift it off 7 7 7 7 7 Refer to Cleaning the copy glass earlier in this chapter for glass cleaning instructions Then reassemblethemachine ...

Page 75: ...nto the lid of the machine 2 2 2 2 2 Replace and tighten the three screws holding the copyboard to the back of the machine 3 3 3 3 3 Replace and tighten the screws at each corner of the top of the copyboard 4 4 4 4 4 Return the screw caps to their places at each corner and use a flat screwdriver or a coin to slightly twist each of the screw caps clockwise 5 5 5 5 5 Replace the document cover or au...

Page 76: ... a customer support representative If you still have difficulty begin by contacting the person who sold you your copier Your sales representative or dealer is familiar with your needs and equipment and should be able to provide you with the information you want HP Support Services If you can t find the answer you need in this book contact one of the HP support services listed in the following page...

Page 77: ...re calling have your date of purchase and serial number and be sitting near your copier Calling in the U S and Canada during warranty Call 208 323 2551 Monday through Friday from 6 a m to 10 p m Mountain StandardTime MST and Saturdays from 9 a m to 4 p m MST This service is free during the warranty period of the HP Color Copier 210 however your standard long distance phone charges still apply Call...

Page 78: ... 25 81 43 Ireland 016625525 Italy 0226410350 Netherlands 0206068751 Norway 22 11 6299 Portugal 014417199 Spain 902 321 123 Sweden 08 619 2170 Switzerland French 0848 80 11 11 Switzerland German 0848 80 11 12 Calling in Australia and New Zealand Call 03 272 8000 in Australia or 09 356 6640 in New Zealand This service is free for 12 months from the date of original purchase however your standard lon...

Page 79: ...iginal shipping container for this purpose NOTE NOTE NOTE NOTE NOTE In transitdamageisnotcoveredbythewarranty soalwaysinsureyourshipment Use these guidelines before returning your HP Color Copier 210 for service 1 1 1 1 1 Use the troubleshooting instructions to make certain the problem is in your HP Color Copier 210 product and is not the result of configuration problems or inappropriate settings ...

Page 80: ...he copier Be sure to place your hand on top of the copier because the lid will pop open quickly 3 3 3 3 3 Remove all print cartridges CAUTION CAUTION CAUTION CAUTION CAUTION Printcartridgesthatremaininsidecancausedamage 4 4 4 4 4 To minimize shipment damage to the HP Color Copier 210 lock the scanner by sliding the scanner lock under the left side of the lid to the locked position 5 5 5 5 5 Turn o...

Page 81: ...Supplies Accessories Supplies Accessories Number Number Number Number Number Automatic Document Feeder C5305A Print cartridges Blackprintcartridge 51645A Cyanprintcartridge 51640C Magenta print cartridge 51640M Yellow print cartridge 51640Y Paper HP Premium InkJet Paper Letter 200 sheets 8 5 by 11 in 51634Y HP Premium InkJet Paper A4 200 sheets 210 by 297 mm 51634Z HP Premium Glossy Paper Letter 5...

Page 82: ...ese parts Copier Wiper Frame Assembly C3540 60034 Complete Document Cover C5302 60004 Document Cover Inside Foam C5302 60073 Document Cover Hinge Assembly C5302 60074 Output PaperTray Assembly C5302 60025 Color Copier 210 Shipping Package C5302 60075 ADF Top Cover Assembly C5305 60018 ADF Paper Feeding Friction Pad C5305 40069 ADF Shipping Package C5305 60035 Front panel text overlay call your dea...

Page 83: ...ranty Extent of Limited Warranty Extent of Limited Warranty Extent of Limited Warranty Extent of Limited Warranty 1 1 1 1 1 Hewlett Packard HP warrants to the end user customer that HP products will be free from defects in materials and workmanship for a specified time after the date of purchase by the customer The duration of this limited warranty is stated above Certain additional conditions and...

Page 84: ...ia product or print cartridge product proves defective during the applicable warranty period and if the product is covered by HP s warranty the customer shall return the product for replacement 5 5 5 5 5 If HP receives during the applicable warranty period notice of a defect in hardware product which is covered by HP s warranty HP shall either repair or replace the product at its option Any replac...

Page 85: ...ted States in cluding provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g Australia and the United Kingdom b Otherwise restrict the ability of a manufacturer to make such disclaimers or impose such limitations or c Grant the customer additional warranty rights specify the duration of implied warranties w...

Page 86: ...mer replaceable components may be serviced through expedited part shipment In this event HP will prepay shipping charges duty and taxes provide telephone assistance on replacement of the component and pay shipping charges duty and taxes for any part that HP asks to be returned For some repairs the HP Customer Support Center may direct customers to designated Authorized Service Providers who are ce...

Page 87: ... pages per minute Color Copy Speed letter sized mixed text and graphics Draft mode 8 pages per minute Normal mode 3 page per minute Best mode 1 6 page per minute full page full color graphics Draft mode 4 pages per minute Normal mode 1 2 pages per minute Best mode 3 pages per minute Power Specifications Power Specifications Power Specifications Power Specifications Power Specifications Source volt...

Page 88: ...nt from that to which the receiver is connected consult the dealer or an experienced radio TV techni cian for help The user may find the following booklet prepared by the Federal Communications Commission helpful How to IdentifyandResolveRadio TVInterferenceProblems This booklet is available from the US Government Printing Office WashingtonDC 20402 StockNo 004 000 00345 4 CAUTION Pursuant to Part ...

Page 89: ...ingapore declares that the product HP Color Copier 210 210LX model number C5302A C5303A conforms to the following Product Specifications Safety EN60950 1992 A1 A2 IEC 950 1991 A1 A2 A3 UL1950 3rdEdn 1995 CSA22 2 No 950 3rd Edn 1995 NON 016 SCFI 1993 EMKO TSE 74 SEC 207 1994 EMC CISPR22 1993 EN55022 1994 ClassB EN50082 1 1992 IEC 1000 4 2 1995 EN61000 4 2 1995 4kVCD 8kVAD IEC 1000 4 3 1995 prEN5502...

Page 90: ...8 4 8 4 8 4 8 4 8 4 Technical Information ...

Page 91: ... 5 clearing 3 6 color intensity 3 6 6 7 6 9 darkness 3 5 edges cut off 6 6 enlarging 3 4 3 5 faded 6 9 incorrect color 6 7 lightness 3 5 multiple 3 1 6 15 newpaper 6 14 none print 6 3 6 8 patterns on 6 12 placement wrong 6 6 placing originals 3 1 quality 3 2 3 3 6 11 6 13 6 15 reducing 3 4 3 5 speed 3 2 3 3 6 8 stopping 3 6 copy access controllers 5 1 5 2 6 4 copy glass cleaning 6 24 6 26 cord pow...

Page 92: ...or 6 1 6 4 front panel 6 3 6 4 ink low 6 3 lid open 6 3 out of paper 6 3 paper jams 6 3 power 6 2 print cartridges 1 15 6 3 6 4 scanner bulb failing 6 4 unlock scanner 1 15 6 3 metric sizes 6 14 6 15 missing parts 1 5 moving copier 1 7 multiple copies 3 1 6 15 multiple part forms 2 4 N N N N N newspaper copying 6 14 Normal quality 3 3 O O O O O originals feeding 4 2 placing 3 1 3 4 output tray 1 1...

Page 93: ... 6 3 8 enlarging 3 4 lightness 3 5 paper type 2 5 reducing 3 4 TE Text Enhancement 3 8 setup automatict document feeder 1 12 1 13 defaults 1 16 front panel language 1 16 front panel overlay 1 6 loading paper 1 10 1 11 loading print cartridges 1 8 1 9 missing parts 1 5 paper size 1 16 power cord 1 14 test 1 17 turning on copier 1 15 unlocking scanner 1 7 unpacking 1 4 1 5 shipping copier 6 34 6 35 ...

Page 94: ...I 4 I 4 I 4 I 4 I 4 Index ...

Page 95: ...ity Copy Quality Copy Quality Changes copy quality settings Best Best Best Best Best highest quality for all paper types but is slower Normal Normal Normal Normal Normal high quality recommended for most documents Fas Fas Fas Fas Fast t t t t draft quality faster uses less ink Reduce Enlarge Reduce Enlarge Reduce Enlarge Reduce Enlarge Reduce Enlarge Increases or decreases size of copies Normal 10...

Page 96: ... Copier 210 210LX HP Color Copier 210 210LX HP Color Copier 210 210LX HP Color Copier 210 210LX HP Color Copier 210 210LX 1 Slide the paper width and length adjusters to their outermost positions Load Paper Load Paper Load Paper Load Paper Load Paper 3 Slide the paper width and length adjusters in until they stop at the edges of the paper 2 Insert up to a 3 4 inch 19 mm stack of paper into the bot...