HP 2230s - Compaq Business Notebook, Maintenance And Service Manual

Page 1: ... 002 November 2008 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ...icrosoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors ...

Page 3: ...t allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safet...

Page 4: ... components 3 2 Cable Kit 3 8 Plastics Kit 3 9 Mass storage devices 3 10 Miscellaneous parts 3 11 Sequential part number listing 3 12 4 Removal and replacement procedures Preliminary replacement requirements 4 1 Tools required 4 1 Service considerations 4 1 Grounding guidelines 4 2 Unknown user password 4 4 Component replacement procedures 4 5 Serial number 4 5 Computer feet 4 6 Battery 4 7 Hard d...

Page 5: ...Double Layer Drive specifications 6 4 DVD ROM Drive 6 4 System DMA specifications 6 5 System interrupt specifications 6 5 System I O address specifications 6 6 System memory map specifications 6 8 7 Screw listing Phillips PM1 5 3 0 screw 7 1 Phillips PM2 0 3 0 screw 7 3 Phillips PM2 0 4 0 screw 7 4 Phillips PM2 0 5 0 captive screw 7 5 Phillips PM2 0 3 0 screw 7 6 Phillips PM2 0 6 0 screw 7 7 Phill...

Page 6: ... assignments Audio in microphone 9 1 Audio out headphone 9 1 External monitor 9 2 HDMI 9 3 RJ 11 modem 9 4 RJ 45 network 9 4 Universal Serial Bus 9 5 10Power cord set requirements Requirements for all countries and regions 10 1 Requirements for specific countries and regions 10 2 11Recycling Battery 11 1 Display 11 1 Index ...

Page 7: ...processor 3 MB L2 cache 1066 MHz FSB for use with Intel WLAN only X Intel Core Duo processors P5870 2 0 GHz processor 2 MB L2 cache 800 MHz FSB for use with no WLAN option or Intel WLAN only X P5670 1 8 GHz processor 2 MB L2 cache 800 MHz FSB for use with no WLAN option or Intel WLAN only X T3400 2 16 GHz processor 1 MB L2 cache 667 MHz FSB X X T3200 2 0 GHz processor 1 MB L2 cache 667 MHz FSB X X...

Page 8: ...y 2048 x 2 dual channel X X 3072 MB total system memory 2048 1024 X X 2048 MB total system memory 1024 2 dual channel X X 2048 MB total system memory 2048 1 X X 1024 MB total system memory 1024 1 X X Hard drives Supports 9 5 mm 2 5 inch hard drives X X Customer accessible X X Serial ATA X X Supports the following drives 320 GB 5400 rpm X X 250 GB 5400 rpm X X 160 GB 7200 rpm X X 160 GB 5400 rpm X ...

Page 9: ... way of Bluetooth module Support for no WPAN option X X Broadcom Bluetooth X X External media card One ExpressCard slot supporting optional ExpressCard 34 cards X X Media Card Reader supporting MMC SD and SD High Capacity digital cards X X Ports Audio in mono microphone X X Audio out stereo headphone X X HDMI X X RJ 11 modem X X RJ 45 Ethernet includes link and activity lights X X USB 3 X X VGA Ds...

Page 10: ...e slot X X Operating system Preinstalled Windows Vista Home Basic 32 X X Windows Vista Home Premium 32 X X Windows Vista Business 32 X X Windows Vista Business with downgrade to Windows XP Professional X X FreeDOS X X Red Flag Linux X X Serviceability End user replaceable parts AC adapter X X Battery system X X Hard drive X X Memory module X X Optical drive X X WLAN module X X Category Description...

Page 11: ...els only On The webcam is in use 4 Webcam select models only Records audio and video and captures still photographs The antennae are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennae free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your...

Page 12: ...nctions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 4 Vertical scroll zone Scrolls up or down This table describes factory settings View or change device preferences as follows In Windows Vista select Start Control Panel Hardware and Sound Mouse In Windows XP select Start Control Panel Printers and Other Hardware Mouse ...

Page 13: ...pped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about power settings follow these steps In Windows Vista select Start Control Panel Mobile PC Power Options In Windows XP select Start Control Panel System and Maintenance Power Options 2 Info button Launches Info Center which provides shortc...

Page 14: ...t establish a wireless connection You must set up or access a wireless network to establish a wireless connection 5 Volume mute button Mutes and restores speaker sound 6 Volume down button Decreases speaker volume 7 Volume scroll zone Adjusts speaker volume Slide your finger to the left to decrease volume and to the right to increase volume 8 Volume up button Increases speaker volume 9 Fingerprint...

Page 15: ...unctions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key ...

Page 16: ...ht stays off until the battery reaches a low battery level 3 Power light On The computer is on Blinking The computer is in the Sleep state Blinking rapidly An AC adapter with a higher power rating should be connected Off The computer is off or in Hibernation 4 Info button light On The Info Center is launched 5 Presentation button light On Presentation Options is on 6 Wireless light Blue An integra...

Page 17: ...tery is charging Turquoise A battery is close to full charge capacity Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the ...

Page 18: ...uch as a high definition television or any compatible digital or audio component 4 USB ports 2 Connects an optional USB device 5 External monitor port Connects an external VGA monitor or projector 6 Vent Enables airflow to cool internal components The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off durin...

Page 19: ...ve and two memory module slots 3 Battery bay Holds the battery 4 Battery release latch Releases the battery from the battery bay 5 Wireless module compartment Contains a WLAN module slot Ä To prevent an unresponsive system use only a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you install the module and ...

Page 20: ... name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the number used to locate documents...

Page 21: ...Illustrated parts catalog 3 2 Computer major components ...

Page 22: ...play nameplate 493191 001 Display enclosure 493188 001 Display Miscellaneous Kit includes rubber feet screw covers and hinge cover 493190 001 2 Keyboard includes keyboard cable For use in Belgium 493960 A41 For use in Canada 493960 121 For use in the Czech Republic 493690 221 For use in Denmark 493960 081 For use in France 493960 051 For use in Greece 493960 DJ1 For use in Germany 493960 041 For u...

Page 23: ...t number 493275 001 See Cable Kit on page 3 8 for more Cable Kit information For use in Australia and New Zealand 461749 011 For use in all countries or regions except Australia and New Zealand 461749 001 7 Audio board 493272 001 8 System board GM45 includes RTC battery and replacement thermal material 493185 001 GL40 includes RTC battery and replacement thermal material 504446 001 Plastics Kit se...

Page 24: ...2 0 GHz processor 509060 001 Intel Celeron M processors 1 MB L2 cache 667 MHz FSB 585 2 16 GHz processor for use with no WLAN support or Intel WLAN only 490337 001 575 2 0 GHz processor for use with no WLAN support or Intel WLAN only 490336 001 Intel Celeron T processor 1 MB L2 cache 667 MHz FSB T1700 1 83 GHz processor 509059 001 T1600 1 66 GHz processor 509058 001 14 Thermal module includes heat...

Page 25: ...United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 487330 002 Broadcom 802 11b g WLAN modules For use in Canada the Cayman Islands Guam Puerto Rico the U S Virgin Islands and the United States 459263 001 For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Banglade...

Page 26: ... 802 11a b g WLAN module For use in Pakistan Russia and Ukraine 482957 001 19 Memory modules 2048 MB 493195 001 1024 MB 493194 001 20 Hard drive includes hard drive bracket 320 GB 5400 rpm 493199 001 250 GB 5400 rpm 493198 001 160 GB 7200 rpm 513695 001 160 GB 5400 rpm 493197 001 120 GB 5400 rpm 493196 001 Cable Kit not illustrated 493275 001 Item Description Spare Part Number ...

Page 27: ...Illustrated parts catalog 3 8 Cable Kit Item Description Spare part number Cable Kit 493275 001 1 Bluetooth module cable 2 Modem module cable includes RJ 11 jack ...

Page 28: ...ber Plastics Kit 493274 001 1 Hard drive compartment cover includes one captive screw secured by a C clip 2 Wireless module compartment cover includes one captive screw secured by a C clip 3 ExpressCard slot bezel 4 SD card bezel 5 Base enclosure screw covers 4 covers 2 sizes ...

Page 29: ...00 rpm 493199 001 250 GB 5400 rpm 493198 001 160 GB 7200 rpm 513695 001 160 GB 5400 rpm 493197 001 120 GB 5400 rpm 493196 001 2 Hard drive includes bracket DVD CD RW Combo Drive 493200 001 DVD ROM Drive 493201 001 DVD RW SuperMulti Double Layer Drive with LightScribe 493961 001 Blu ray ROM DVD RW SuperMulti DL Drive 497536 001 ...

Page 30: ...dom and Singapore 490371 031 For use in the People s Republic of China 490371 AA1 For use in Australia 490371 011 For use in India 490371 D61 For use in Italy 490371 061 For use in Japan 490371 291 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 Screw Kit Torx T8M2 5x6 0 screw 14 Phillips M2 0x4 0 screw 5 Phillips ...

Page 31: ...olia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome Principe Saudi Arabia Senegal Serbia and Montenegro the Seychelles Sierra Leone Singapore Slovakia Slove...

Page 32: ... Tome Principe Saudi Arabia Senegal Serbia and Montenegro the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts Nevis St Lucia St Vincent Grenada Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the...

Page 33: ...001 Audio board 493273 001 Speaker assembly 493274 001 Plastics Kit see Plastics Kit on page 3 9 for more Plastics Kit spare part information 493275 001 Cable Kit see Cable Kit on page 3 8 for more Cable Kit information 493276 001 Rubber Kit contains 5 computer feet 493277 001 Screw Kit 493278 001 Top cover includes TouchPad and cable LED board and cable and switch cover 493960 001 Keyboard for us...

Page 34: ...L2 cache 800 MHz FSB P5670 1 8 GHz includes replacement thermal material 500771 001 Intel Core Duo processor 2 MB L2 cache 800 MHz FSB P5870 2 0 GHz includes replacement thermal material 501932 001 12 1 inch WXGA display assembly with integrated webcam 501933 001 12 1 inch WXGA BrightView display assembly with integrated webcam 501934 001 Display bezel with webcam 501935 001 Battery 8 cell 73 Wh 5...

Page 35: ...N Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors ÄCAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cabl...

Page 36: ...her suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or...

Page 37: ...sipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces us...

Page 38: ...oam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field Service Kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antis...

Page 39: ...ring parts or requesting information provide the computer serial number and model description provided on the service tag Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the pro...

Page 40: ...es 4 6 Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Plastics Kit spare part number 493274 001 There are 5 rubber feet that attach to the base enclosure in the locations illustrated below ...

Page 41: ... 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Remove the battery 2 from the computer Install the battery by inserting it into the batte...

Page 42: ... the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the hard drive 1 Position the computer with the front toward you 2 Loosen the four Phillips PM2 0 5 0 captive screws 1 that secure the hard drive cover to the computer 3 Place your finger in the tab area 2 on the rear edge of the hard drive cover and lift it up and forward 3 to r...

Page 43: ... the hard drive 3 away from the hard drive connector 6 Remove the hard drive 4 from the hard drive bay 7 If it is necessary to replace the hard drive bracket a Remove the two Phillips PM3 0 3 0 hard drive bracket screws 1 from each side of the hard drive b Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive ...

Page 44: ...rom the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the memory module 1 Position the computer with the front toward you 2 Loosen the four Phillips PM2 0 5 0 captive screws 1 that secure the cover to the computer 3 Place your finger in the tab area 2 on the rear edge of the hard drive cover and lift it up and forward 3 to remove...

Page 45: ...on each side of the memory module to release the memory module The edge of the module opposite the slot rises away from the computer 5 Remove the memory module 2 by pulling the module away from the slot at an angle Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module ...

Page 46: ...adeloupe Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mo...

Page 47: ...rgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea...

Page 48: ... to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the WLAN module 1 Position the computer with the front toward you 2 Loosen the Phillips PM2 0 5 0 captive screw 1 that secures the WLAN module compartment cover to the computer The sc...

Page 49: ...na cable is connected to the WLAN module Aux terminal 5 Remove the two Phillips PM2 5 4 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 6 Remove the WLAN module 3 by pulling the module away from the slot at an angle WLAN modules are designed with a notch 4 to prevent incorrect insertion Reverse this procedure to install t...

Page 50: ...utlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the optical drive 1 Position the computer with the right side toward you 2 Remove the Torx T8M2 5 6 0 slotted screw 1 that secures the optical drive to the computer 3 Insert a flat bladed screwdriver or similar tool into the optical drive tab access 2 and push the tab forward to release t...

Page 51: ...tical drive bracket a Position the optical drive with the rear toward you b Remove the two Phillips PM1 5 3 0 screws 1 that secure the optical drive bracket to the optical drive c Remove the optical drive bracket 2 Reverse this procedure to reassemble and install an optical drive ...

Page 52: ...Italy 493960 061 For use in Israel 493960 BB1 For use in Japan 493960 291 For use in Latin America 493960 161 For use in Norway 493960 091 For use in Portugal 493960 131 For use in Russia 493960 251 For use in Saudi Arabia 493960 171 For use in Slovakia 493960 231 For use in Slovenia 493960 BA1 For use in Spain 493960 071 For use in Sweden and Finland 493960 B71 For use in Switzerland 493960 BG1 F...

Page 53: ... computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Hard drive see Hard drive on page 4 8 b Memory module see Memory module on page 4 10 c WLAN module see WLAN module on page 4 12 d Optical drive see Optical drive on page 4 16 Remove the keyboard 1 Turn ...

Page 54: ...e of the keyboard 1 and rotate the keyboard toward you 2 until it rests upside down on the top cover 5 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 from the system board 6 Remove the keyboard Reverse this procedure to install the keyboard ...

Page 55: ...ng components a Hard drive see Hard drive on page 4 8 b Memory module see Memory module on page 4 10 c WLAN module see WLAN module on page 4 12 d Optical drive see Optical drive on page 4 16 e Keyboard see Keyboard on page 4 18 Remove the top cover 1 Close the computer and turn it upside down with the front toward you 2 Remove the following Remove the four rubber screw covers on the front of the c...

Page 56: ...Removal and replacement procedures 4 22 3 Remove the ten Torx T8M2 5 6 0 slotted screws 4 Remove the three Phillips PM2 0 2 0BH screws in the battery bay ...

Page 57: ... bay 6 Turn the computer right side up with the front toward you 7 Open the LED board cable ZIF connector 1 and then disconnect the cable 8 Open the TouchPad cable ZIF connector 2 and then disconnect the cable 9 Remove the two Torx T8M2 5 6 0 slotted screws 3 that attach the top cover to the base enclosure ...

Page 58: ...es 4 24 10 Lift the rear edge and sides of the top cover 1 to release it Move the top cover backward 2 and hold it 11 Disconnect the fingerprint reader cable 1 and remove the top cover 2 Reverse this procedure to install the top cover ...

Page 59: ...page 4 7 5 Remove the following components a Hard drive see Hard drive on page 4 8 b Memory module see Memory module on page 4 10 c WLAN module see WLAN module on page 4 12 d Optical drive see Optical drive on page 4 16 e Keyboard see Keyboard on page 4 18 f Top cover see Top cover on page 4 21 Remove the speaker assembly 1 Disconnect the speaker assembly cable 1 from the system board 2 Remove the...

Page 60: ...8 b Memory module see Memory module on page 4 10 c WLAN module see WLAN module on page 4 12 d Optical drive see Optical drive on page 4 16 e Keyboard see Keyboard on page 4 18 f Top cover see Top cover on page 4 21 g Speaker assembly see Speaker assembly on page 4 25 Remove the display assembly 1 Open the computer as far as possible 2 Disconnect the display panel cable 1 from the system board 3 Re...

Page 61: ... T8M2 5 6 0 slotted screws 1 that secure the display assembly to the computer 6 Lift the display assembly 2 straight up and remove it Perform the following steps in sequence to remove or replace the display bezel or the display assembly internal components 1 If it is necessary to remove the display bezel a Remove the six rubber screw covers in the display bezel b Remove the six PM2 0 5 0 screws th...

Page 62: ... 495015 001 Reverse this procedure to install the display bezel Be careful to route the cables through the side openings in the hinge covers and avoid pinching the cables between the bezel and display enclosure 2 If it is necessary to remove the webcam module a Disconnect the webcam cable 1 from the computer b Remove the webcam module 2 from the display enclosure The webcam is secured with double ...

Page 63: ...le sided tape b Disconnect the backlight cable 2 and the display panel cable 3 from the display inverter The display inverter is available using spare part number 493193 001 4 If it is necessary to remove the display panel a Remove the six Phillips PM2 0 5 0 screws 1 that secure the display panel to the display enclosure b Remove the display panel 2 from the display enclosure ...

Page 64: ...rom the display panel The display hinges are available using spare part number 493192 001 5 If it is necessary to remove the microphone cable or WLAN transceivers and cable The microphone WLAN antenna cable and the LCD module cable are included in the Cable Kit spare part number 493275 001 a Remove the two Phillips PM2 0 6 0 screws 1 and display hinge covers 2 ...

Page 65: ... release the microphone cable 2 from the clips in the display enclosure Reverse this procedure to install the microphone c Remove the adhesive tape from the WLAN transceivers 1 and then release the WLAN cables 2 from the clips in the display enclosure Reverse this procedure to install the WLAN transceivers and cable ...

Page 66: ...the following components a Hard drive see Hard drive on page 4 8 b Memory module see Memory module on page 4 10 c WLAN module see WLAN module on page 4 12 d Optical drive see Optical drive on page 4 16 e Keyboard see Keyboard on page 4 18 f Top cover see Top cover on page 4 21 Remove the audio board and cable 1 Open the audio board cable ZIF connector 1 and then remove the cable from the system bo...

Page 67: ...d see Keyboard on page 4 18 f Top cover see Top cover on page 4 21 Remove the fan 1 Disconnect the fan cable 1 from the system board 2 Loosen the captive Phillips PM2 0 7 0 screw 2 that secures the fan to the base enclosure and then remove the fan 3 from the heat sink Reverse this procedure to install the fan To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left s...

Page 68: ... Memory module on page 4 10 c WLAN module see WLAN module on page 4 12 d Optical drive see Optical drive on page 4 16 e Keyboard see Keyboard on page 4 18 f Top cover see Top cover on page 4 21 g Audio board see Audio board on page 4 32 h Fan see Fan on page 4 33 When replacing the system board be sure that the following additional components are removed from the defective system board and install...

Page 69: ... optical drive connector 2 Flex the left side of the base enclosure until the USB RJ 45 and RJ 11 jacks 1 clear the openings in the base enclosure 3 Use the optical drive connector 2 to lift the left side of the system board 3 until it rests at an angle 4 Remove the system board from the base enclosure by pulling it away at an angle 4 Reverse this procedure to install the system board ...

Page 70: ... AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Hard drive see Hard drive on page 4 8 b Memory module see Memory module on page 4 10 c WLAN module see WLAN module on page 4 12 d Optical drive see Optical drive on page 4 16 e Keyboard see Keyboard on page 4 18 f Top cover see Top cover on page 4 21 g Au...

Page 71: ...a Hard drive see Hard drive on page 4 8 b Memory module see Memory module on page 4 10 c WLAN module see WLAN module on page 4 12 d Optical drive see Optical drive on page 4 16 e Keyboard see Keyboard on page 4 18 f Top cover see Top cover on page 4 21 g Audio board see Audio board on page 4 32 h Fan see Fan on page 4 33 i System board see System board on page 4 34 j Heat sink see Heat sink on pag...

Page 72: ...nect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Hard drive see Hard drive on page 4 8 b Memory module see Memory module on page 4 10 c WLAN module see WLAN module on p...

Page 73: ...em board upside down with the front toward you 2 Disconnect the Bluetooth module cable 1 from the system board 3 Remove the two Phillips PM1 5 3 0 screws 2 that secure the Bluetooth module to the system board 4 Remove the module 3 Reverse this procedure to install the Bluetooth module ...

Page 74: ...e Battery on page 4 7 5 Remove the following components a Hard drive see Hard drive on page 4 8 b Memory module see Memory module on page 4 10 c WLAN module see WLAN module on page 4 12 d Optical drive see Optical drive on page 4 16 e Keyboard see Keyboard on page 4 18 f Top cover see Top cover on page 4 21 g Audio board see Audio board on page 4 32 h Fan see Fan on page 4 33 i System board see Sy...

Page 75: ... from the surfaces of the heat sink 1 and 3 the processor 2 and graphics subsystem component 4 on the system board each time the heat sink is removed Thermal material is included with all System Board Heat Sink and Processor Spare Part Kits Reverse this procedure to install the heat sink ...

Page 76: ...486254 001 P7370 2 0 GHz processor for use with Intel WLAN only 507966 001 Intel Core Duo processors 2 MB L2 cache 800 MHz FSB P5870 2 0 GHz processor for use with no WLAN support or Intel WLAN only 500771 001 P5670 1 8 GHz processor for use with no WLAN support or Intel WLAN only 500770 001 Intel Core Duo processors 1 MB L2 cache 667 MHz FSB T3400 2 16 GHz processor 509061 001 T3200 2 0 GHz proce...

Page 77: ...drive on page 4 8 b Memory module see Memory module on page 4 10 c WLAN module see WLAN module on page 4 12 d Optical drive see Optical drive on page 4 16 e Keyboard see Keyboard on page 4 18 f Top cover see Top cover on page 4 21 g Audio board see Audio board on page 4 32 h Fan see Fan on page 4 33 i System board see System board on page 4 34 j Heat sink see Heat sink on page 4 41 Remove the proc...

Page 78: ... of the screen To select a menu or a menu item use the keyboard arrow keys and then press enter or use a pointing device to click the item To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions You can use either a pointing device ...

Page 79: ...u restore the factory settings Computer Setup menus The menu tables in this section provide an overview of Computer Setup options Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System information View identification information for the computer and the batteries in the system View specification information for the proc...

Page 80: ...Lock Passwords Enable disable DriveLock on any computer hard drive enabled by default Change a DriveLock user password or master password DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automatic DriveLock support Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive...

Page 81: ...ter Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port Enable disable fan always on while connected to an AC outlet enabled by default Enable disable LAN Power Save select models only When enabled saves power by turning off the LAN when not in use enabled by default Enable disable Data Execution Prevention When enabled the processor can ...

Page 82: ...le LAN WLAN switching disabled by default Enable the ambient light sensor enabled by default Enable disable the Notebook Multibay device enabled by default Enable disable the integrated camera select models only enabled by default Port Options all are enabled by default All port options are enabled by default Enable disable the Smart Card slot Enable disable the ExpressCard slot Enable disable the...

Page 83: ...cal disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct m...

Page 84: ...m Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blocks 625 142 448 488 397 168 312 5...

Page 85: ...ffer 2 MB Data transfer rate 16X CD ROM 2 400 KB sec 8X DVD 2 400 KB sec 16X CD R 2 400 KB sec 16X CD RW 2 400 KB sec Transfer mode Multiword DMA mode 2 Applicable disc Read Write BD ROM BD ROM DL BD R BD R DL BD RE BD RE DL DVD ROM DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Ver 2 CD DA CD ROM Mode 1 and mode 2 CD ROM XA Mode 2 form 1 and form 2 Photo CD Single and multiple sessions CD Ex...

Page 86: ...0 800 KB sec 16X CD R 3 600 KB sec 16X CD RW High Speed 1 500 KB sec Applicable disc DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and Form 2 CD I Mode 2 Form 1 and Form 2 CD R CD RW Photo CD single and multisession CD Bridge Access time CD DVD Random 100 ms 125 ms Full stroke 175 ms 225 ms Cache buffer 512 KB Data transfer rate CD R 24X 3600 KB s...

Page 87: ...High Definition Audio Controller Intel ICH9 Family USB universal Host Controller 2938 Marvell Yukon 88E8072 PCIE Gigabit Ethernet Controller IRQ18 Intel ICH9 Family USB universal Host Controller 2939 Intel ICH9 Family USB universal Host Controller 2936 IRQ19 Intel ICH9 Family USB2 Enhanced Controller 293C IRQ20 Intel ICH9 Family USB2 Enhanced Controller 293A Intel ICH9 Family USB universal Host Co...

Page 88: ...061 Motherboard resource 062 Microsoft ACPI Compliant Embedded Controller 063 Motherboard resource 064 Standard 101 102 key or Microsoft Natural Keyboard 065 Motherboard resources 066 Microsoft ACPI Compliant Embedded Controller 067 Motherboard resources 070 Motherboard resources 071 077 System CMOS real time clock 080 Motherboard resources 081 091 Direct memory access controller 092 Motherboard r...

Page 89: ...ot Port3 2944 7000 701F ICH9M E M SATA AHCI Controller 7020 703F ICH9 Family USB Universal Host Controller 2936 7040 705F ICH9 Family USB Universal Host Controller 2935 7060 707F ICH9 Family USB Universal Host Controller 2934 7080 709F ICH9 Family USB Universal Host Controller 2939 70A0 70BF ICH9 Family USB Universal Host Controller 2938 70C0 70DF ICH9 Family USB Universal Host Controller 2937 70E...

Page 90: ...0000000 0009FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 64 KB 000C0000 000CFFFF Video BIOS 64 KB 000E8000 000FFFFF System BIOS 00100000 XFFFFFFF Extended memory based on memory installed X 1 0000000 FEDFFFFF PCI bus FED00000 FED003FF High precision event timer FEE01000 FFFFFFFF PCI bus ...

Page 91: ...he screws used in the computer Some screws listed in this section are available in the Screw Kit spare part number 493277 001 Phillips PM1 5 3 0 screw Where used 2 screws that secure the optical drive bracket to the optical drive Color Quantity Length Thread Head diameter Silver 8 3 0 mm 1 5 mm 3 0 mm ...

Page 92: ...Screw listing 7 2 Where used 4 screws that secure the display hinges to the display panel Where used 2 screws that secure the Bluetooth module to the system board ...

Page 93: ...Screw listing 7 3 Phillips PM2 0 3 0 screw Where used 2 screws that secure the audio board to the base enclosure Color Quantity Length Thread Head diameter Silver 2 3 0 mm 2 0 mm 3 0 mm ...

Page 94: ...Screw listing 7 4 Phillips PM2 0 4 0 screw Where used 2 screws that secure the WLAN module to the system board Color Quantity Length Thread Head diameter Silver 2 4 0 mm 2 0 3 5 mm ...

Page 95: ... screw Where used 4 captive screws 1 that secure the hard drive cover to the computer and 1 captive screw 2 that secures the wireless module compartment cover to the computer Color Quantity Length Thread Head diameter Black 5 5 0 mm 2 0 mm 3 5 mm ...

Page 96: ... 3 0 screw Where used 3 screws in optical drive bay that secure the top cover to the computer Where used 2 screws that secure the modem module to the system board Color Quantity Length Thread Head diameter Black 5 3 0 mm 2 0 mm 4 0 mm ...

Page 97: ...Screw listing 7 7 Phillips PM2 0 6 0 screw Where used 2 screws that secure the display hinge covers to the display enclosure Color Quantity Length Thread Head diameter Black 2 6 0 mm 2 0 mm 4 0 mm ...

Page 98: ... 5 0 screw Where used 6 screws that secure the display panel to the display enclosure Where used 6 screws that secure the display bezel to the display enclosure Color Quantity Length Thread Head diameter Silver 12 5 0 mm 2 0 mm 4 0 mm ...

Page 99: ...Screw listing 7 9 Phillips PM2 0 7 0 captive screw Where used 1 captive screw that secures the fan to the base enclosure Color Quantity Length Thread Head diameter Silver 1 7 0 mm 2 0 mm 4 0 mm ...

Page 100: ...Screw listing 7 10 Phillips PM2 0 10 0 captive screw Where used 4 captive screws that secure the heat sink to the system board Color Quantity Length Thread Head diameter Silver 4 10 0 mm 2 0 5 0 mm ...

Page 101: ...Screw listing 7 1 1 Phillips PM2 5 10 0 captive screw Where used 1 captive screw that secures the hard drive to the computer Color Quantity Length Thread Head diameter Black 1 10 0 mm 2 5 5 0 mm ...

Page 102: ...Screw listing 7 12 Phillips PM3 0 3 0 screw Where used 4 screws that secure the hard drive bracket to the hard drive Color Quantity Length Thread Head diameter Silver 4 3 0 mm 3 0 4 5 mm ...

Page 103: ...Screw listing 7 13 Phillips PM3 0 4 0 screw Where used 1 screw that secures the speaker assembly to the base enclosure Color Quantity Length Thread Head diameter Silver 1 4 0 mm 3 0 4 5 mm ...

Page 104: ...Screw listing 7 14 Phillips T2 0 2 0BH screw Where used 3 screws in the battery bay that secure the top cover to the base enclosure Color Quantity Length Thread Head diameter Black 3 2 0 mm 2 0 6 0 mm ...

Page 105: ... T8M2 5 6 0 slotted screw Where used 1 screw that secures the optical drive to the computer Where used 3 screws that secure the keyboard to the computer Color Quantity Length Thread Head diameter Black 21 6 0 mm 2 5 mm 4 0 mm ...

Page 106: ...Screw listing 7 16 Where used 2 screws that secure the top cover to the base enclosure top Where used 4 screws that secure the display assembly hinges to the computer ...

Page 107: ...Screw listing 7 17 Where used 1 screw that secures the system board to the base enclosure Where used 10 screws that secure the top cover to the base enclosure ...

Page 108: ...the computer to a previous state Recovering information using recovery tools For detailed instructions perform a search for these topics in Help and Support Backup tips Connect the computer to AC power during the backup process Store personal files in the Documents folder and back them up regularly Back up templates that are stored in their associated programs Save customized settings that appear ...

Page 109: ...Windows Vista operating system DVD to reboot the computer and repair the operating system For additional information refer to the Recovering information using a Windows Vista operating system DVD purchased separately section in this guide Recovering the hard drive using f1 1 ÄCAUTION Using f11 will completely erase hard drive contents and reformat the hard drive All files you have created and any ...

Page 110: ... included with the computer ÄCAUTION Using a Windows Vista operating system DVD will completely erase hard drive contents and reformat the hard drive All files you have created and any software installed on the computer will be permanently removed When reformatting is complete the recovery process will help you restore the operating system as well as drivers software and utilities To initiate reco...

Page 111: ...our initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up Store personal files in the My Documents folder and back it up periodic...

Page 112: ... files 2 Click Start All Programs Accessories System Tools Backup The Backup or Restore Wizard opens 3 Click Restore files and settings and then click Next 4 Follow the on screen instructions For additional information on initiating a recovery in Windows perform a search for this topic in Help and Support Recovering the operating system and programs ÄCAUTION The recovery process reformats and comp...

Page 113: ...in assignments 9 1 9 Connector pin assignments Audio in microphone Audio out headphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground ...

Page 114: ...l monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock ...

Page 115: ...ed differential signal TDMS data 1 shield 7 Transition minimized differential signal TDMS data 0 8 Transition minimized differential signal TDMS data 0 shield 9 Transition minimized differential signal TDMS data 0 10 Transition minimized differential signal TDMS clock 11 Transition minimized differential signal TDMS data clock shield 12 Transition minimized differential signal TDMS data clock 13 C...

Page 116: ...nnector pin assignments 9 4 RJ 1 1 modem RJ 45 network Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused ...

Page 117: ...Connector pin assignments 9 5 Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground ...

Page 118: ...all countries and regions The requirements listed below are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum curre...

Page 119: ...ent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole groundin...

Page 120: ... remove these components handle them carefully Materials disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http ...

Page 121: ...move all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 ...

Page 122: ...ve the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel ...

Page 123: ...move the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel ...

Page 124: ...ove the backlight frame from the display panel ÅWARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame ...

Page 125: ...l 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight ...

Page 126: ...oot 5 4 Boot Options 5 4 boot order 5 4 Built In Device Options 5 5 built in devices ambient light sensor 5 5 Bluetooth radio 5 5 embedded WLAN 5 5 fingerprint reader 5 5 integrated camera 5 5 LAN WLAN switching 5 5 modem 5 5 Network Interface Controller LAN 5 5 notebook Multibay device 5 5 wake on LAN 5 5 wireless button 5 5 WWAN radio 5 5 buttons info 2 3 power 2 3 TouchPad 2 2 volume 2 4 wirele...

Page 127: ...5 specifications 6 4 E electrostatic discharge 4 2 esc key 2 5 Ethernet product description 1 3 Execution Disable 5 4 ExpressCard slot 2 8 external monitor port location 2 8 pin assignments 9 2 F f11 recovery 8 2 fan removal 4 33 spare part number 3 4 feet 3 14 File menu 5 2 files and folders recovering 8 4 fingerprint 5 5 fingerprint reader location 2 4 fn key 2 5 function keys 2 5 G graphics sub...

Page 128: ...e part number 3 3 model name 3 1 model number 3 1 modem module product description 1 3 removal 4 37 spare part number 3 4 3 12 modem module cable illustrated 3 4 3 8 monitor port location 2 8 pin assignments 9 2 N navigating in Computer Setup 5 1 network jack location 2 7 pin assignments 9 4 numeric keypad 2 5 O Operating System and Driver Recovery discs 8 5 operating systems 8 5 optical drive loc...

Page 129: ...ng f11 8 2 recycling battery 11 1 display components 11 1 Restore Security Defaults 5 5 restore the factory settings 5 2 restoring the hard drive 8 2 right side components 2 8 RJ 11 modem jack location 2 7 pin assignments 9 4 spare part number 3 4 3 8 RJ 45 network jack location 2 7 pin assignments 9 4 RTC battery part number 3 4 3 12 removal 4 36 Run In Test 5 3 S SATA Serial Advanced Technology ...

Page 130: ...5 4 V volume down button 2 4 volume down light 2 6 volume mute button 2 4 volume scroll zone 2 4 volume up button 2 4 volume up light 2 6 W warranty period 3 1 webcam location 2 1 product description 3 3 removal 4 28 spare part number 3 3 3 13 4 28 webcam light 2 1 Windows applications key 2 5 Windows Backup untility 8 4 Windows Backup utility 8 4 8 5 Windows logo key 2 5 Windows recovery 8 4 8 5 ...