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User’s Guide

Compaq Evo Thin Client T20 and 
Compaq T1010 Windows Based 
Terminals

Document Part Number: 250090-001

June 2001

250090-001 Thin Clients Book.book Page i Tuesday, July 17, 2001 9:52 AM

Summary of Contents for 305253-001 - Compaq Evo Thin Client

Page 1: ...b User s Guide Compaq Evo Thin Client T20 and Compaq T1010 Windows Based Terminals Document Part Number 250090 001 June 2001 ...

Page 2: ... warranty Compaq service tool software including associated documentation is the property of and contains confidential technology of Compaq Computer Corporation Service customer is hereby licensed to use the software only for activities directly relating to the delivery of and only during the term of the applicable services delivered by Compaq or its authorized service provider Customer may not mo...

Page 3: ...a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into...

Page 4: ...requirements The Medium Performance IWBT meets Class B requirements Canadian DOC Notices Refer to the previous section Terminal Requirements Compliance to find out to which terminal model each of the statements below refers Class A This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian...

Page 5: ...0 This product conforms to requirements of EN55022 for Class A equipment or EN55022 for Class B equipment refer to Terminal Requirements Compliance Compaq Evo Thin Client T20 and Compaq T1010 Windows Based Terminals High Performance MWBT and Medium Performance IWBT For use with External Power Supply DVE Model DSA 0301 05 or Potrans Model UP01811050A or certified equivalent model supplied by the ma...

Page 6: ...EMENT Grant You may use the Software in or in conjunction with Your manufacturer produced hardware Terminal You have the right to use this Software by loading it onto a computer containing the capability of transferring the Software in whole or in part to the manufacturer produced hardware You may use the Software in this fashion as many times as necessary so long as such use is always in conjunct...

Page 7: ...T YOUR REQUIREMENTS OR THAT THE OPERATION WILL BE UNINTERRUPTED OR ERROR FREE SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE Limit of Liability UNDER NO CIRCUMSTANCES SHALL MANUFACTURER BE LIABLE FOR LOSS OF DATA COST O...

Page 8: ... restricted by applicable U S law or regulation without the written approval of the appropriate U S Government organization U S Government Restricted Rights The Software is provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technological Data and computer software clause at DFARS 252 227 70...

Page 9: ...ed on the SYSTEM and or included in the SYSTEM package SOFTWARE The SOFTWARE includes computer software the associated media any printed materials and any online or electronic documentation By installing copying or otherwise using the SOFTWARE you agree to be bound by the terms of this EULA If you do not agree to the terms of this EULA MANUFACTURER and Microsoft Licensing Inc MS are unwilling to l...

Page 10: ...KTOP SOFTWARE This EULA grants you the following rights to the SOFTWARE SYSTEM SOFTWARE You may use the SYSTEM SOFTWARE only as installed in the SYSTEM DESKTOP SOFTWARE DESKTOP SOFTWARE might not be included with your SYSTEM If DESKTOP SOFTWARE is included with your SYSTEM you may install and use the component s of the DESKTOP SOFTWARE in accordance with the terms of the end user license agreement...

Page 11: ...eement for Windows NT Workstation for Windows based Terminal Devices please refer to the end user license agreement for Windows NT Server Terminal Server Edition for additional information MANUFACTURER may have included a Certificate of Authenticity for Windows NT Workstation for Windows based Terminal Devices with the SYSTEM In that case this EULA constitutes an end user license for the version o...

Page 12: ...ions on Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble the SYSTEM SOFTWARE except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation Single SYSTEM The SYSTEM SOFTWARE is licensed with the SYSTEM as a single integrated product The SYSTEM SOFTWARE installed in Read Only Memory ROM...

Page 13: ... SOFTWARE Termination Without prejudice to any other rights MANUFACTURER or MS may terminate this EULA if you fail to comply with the terms and conditions of this EULA In such event you must destroy all copies of the SOFTWARE and all of its component parts 3 Upgrades If the SYSTEM SOFTWARE and this EULA are provided separate from the SYSTEM by MANUFACTURER and the SYSTEM SOFTWARE is on a ROM chip ...

Page 14: ... this EULA or if you desire to contact MANUFACTURER for any other reason please refer to the address provided in the documentation for the SYSTEM 6 Export Restrictions You agree that you will not export or re export the SOFTWARE to any country person or entity subject to U S export restrictions You specifically agree not to export or re export the SOFTWARE i to any country to which the U S has emb...

Page 15: ... re export the SOFTWARE or portions thereof to any country other than Canada or to any person or entity subject to U S export restrictions without first obtaining a Commerce Department export license You warrant and represent that neither the BXA nor any other U S federal agency has suspended revoked or denied your export privileges 7 Note on Java Support The SYSTEM SOFTWARE may contain support fo...

Page 16: ...ice paid or b repair or replacement of the SOFTWARE that does not meet the above Limited Warranty and which is returned to MANUFACTURER with a copy of your receipt This Limited Warranty is void if failure of the SOFTWARE has resulted from accident abuse or misapplication Any replacement SOFTWARE will be warranted for the remainder of the original warranty period or thirty 30 days whichever is long...

Page 17: ...of the parties hereto irrevocably attorns to the jurisdiction of the courts of the Province of Ontario and further agrees to commence any litigation which may arise hereunder in the courts located in the Judicial District of York Province of Ontario If this EULA was acquired outside the United States then local law may apply Should you have any questions concerning this EULA please contact the MAN...

Page 18: ...hin Client T20 and Compaq T1010 Windows Based Terminal 1 1 Models Summary 1 1 Compaq Evo Thin Client T20 1 2 Compaq T1010 Windows Based Terminal 1 3 Compaq Thin Client Terminal Features 1 5 2 General Terminal Information Logging On 2 1 Access Levels 2 2 Version and Copyright Information 2 5 Network Information 2 6 3 Display Configuration Display Screen Resolution 3 1 Energy Savers 3 4 ...

Page 19: ...ction 5 1 Making a Connection 5 1 Ending a Connection 5 2 Shutting Down the Terminal 5 3 6 Browser Configuration Adding a Browser Connection 6 2 7 Multiple Sessions Setting Up Multiple Sessions 7 1 Managing Multiple Sessions 7 1 Manipulating Multiple Sessions 7 2 8 Getting Help Troubleshooting Your Terminal 8 1 Index ...

Page 20: ...vo Thin Client T20 and T1010 Windows Based Terminal Guide Overview The users guide consists of the following chapters Introducing the Compaq Evo Thin Client T20 and Compaq T1010 Windows Based Terminal General Terminal Information Display Configuration Integrated Terminal Monitor Adjustments Keyboard and Mouse Configuration Managing Connections Browser Configuration Multiple Sessions Getting Help T...

Page 21: ...ion Where Used Italic New term book title or emphasis Bold Screen display keycaps and user input Indicates a note A note adds information Ä Indicates a caution A caution indicates actions that may cause damage to equipment erase files or destroy data Keystroke sequences such as Ctrl Alt Del Instructions about invoking a menu such as Network SNMP Network Location ...

Page 22: ...utton to save your changes and quit a dialog box or properties sheet Cancel Found in dialog boxes and on properties sheets Click on this command button at any time to quit a dialog box or properties sheet without saving changes Apply Found in dialog boxes and on properties sheets Click on this command button to save changes without quitting a dialog box or properties sheet This command button is s...

Page 23: ...vers using various terminal emulations such as TN3270 or TN5250 RDP is the Windows CE based presentation service protocol for connecting to Windows terminal servers ICA is the presentation service protocol for Windows NT servers Both allow an application s user interface to execute on a Windows based terminal while the application s logic executes on the server Models Summary All Compaq Evo Thin C...

Page 24: ... Client T20 terminal is a modular type terminal The connections for peripherals such as the monitor keyboard and mouse are on the back of the terminal The following figures show a Compaq Evo Thin Client T20 modular terminal and its connectors Figure 1 Evo Thin Client T20 ...

Page 25: ...ply Power cord Keyboard Mouse Installation and user information Compaq T1010 Windows Based Terminal The Compaq T1010 Windows Based Terminal is a high performance modular type terminal The connections for peripherals such as the monitor keyboard and mouse are on the back of the terminal The following figures show a T1010 modular terminal and its connectors ...

Page 26: ... User s Guide Introduction Figure 3 Compaq T1010 Windows Based Terminal The following items are provided with Compaq T1010 terminals Power supply Power cord Keyboard Mouse Installation and user information ...

Page 27: ...s 95 Windows 98 and Windows NT applications via Windows 2000 x x RDP and ICA 3 x application compliant x x ICA server connections via serial cable x 10Base T network communications x x 100Base T network communications x x Dual high speed serial ports x Parallel printer port x Single USB port x Four USB ports x Optional touch screen support x x Support for monochrome or color monitor x x Support fo...

Page 28: ...or support x x PCMCIA support for CISCO Aironet Wireless Ethernet Card x Network Time Services x x Microsoft Internet Explorer 4 support x x Table 1 1 Terminal Features Continued Feature Compaq Evo Thin Client T20 T1010 Windows Based Terminal ...

Page 29: ... OK button Figure 1 Terminal Login Dialog Box If your terminal has been configured for automatic login the Connection Manager see Figure 5 is the first screen you will see after turning on your terminal From the connection manager press F2 to display the Terminal Properties dialog box Two of the properties sheets in this dialog box provide general information about your terminal They are the Gener...

Page 30: ...Administrator Each access level grants certain rights to the user according to the level specified Administrator having total access and control over all functions of the terminal User having control over all except the Security functions and Guest having minimal rights The following figures show the Terminal Properties available to each kind of user Figure 2 Administrator Level Terminal Propertie...

Page 31: ...General Terminal Information User s Guide 2 3 Figure 3 User Level Terminal Properties Screen Figure 4 Guest Level Terminal Properties Screen ...

Page 32: ... in the Administrators Guide If you turn on your terminal and the Setup Wizard displays contact your system administrator If you are a system administrator see the Administrators Guide For more information about the Terminal Properties dialog box see your system administrator If you are a system administrator see the Compaq Evo Thin Client T20 and Compaq T1010 Windows Based Terminal Administrators...

Page 33: ...ault for the dialog box Figure 6 General Properties Sheet Read the information on this sheet Click on Close to return to the Connection Manager By default Cancel and Apply are deactivated The amount of RAM shown on this properties sheet depends on the model of terminal use ÄCAUTION There is one function on the General properties sheet Reset the Terminal to Factory Default Property Settings Contact...

Page 34: ...ormation The SysInfo properties sheet contains network information See Figure 7 Click on the SysInfo tab to invoke this properties sheet Read the information on this sheet Click on Cancel or Apply to return to the Connection Figure 7 SysInfo Properties Sheet ...

Page 35: ...s sheet available in this dialog box allows you to configure display screen resolution and turn on the energy savers functions To invoke this properties sheet click on the Display tab in the Terminal Properties dialog box Display Screen Resolution This paragraph discusses display screen resolution referring to Figure 1 and using Table 3 1 Figure 1 Display Properties Sheet ...

Page 36: ...urrent terminal display screen resolution Scroll and click on a selection to change the resolution The default is 640 x 480 60 Hz Test Click on this command button to test the setting selected in the above scrolling list box The following dialog box displays Follow the instructions in the dialog box If you click on OK a test pattern will display If you click on Cancel the test is cancelled ...

Page 37: ... seconds the following dialog box displays Follow the instructions in the dialog box If you click on Yes you will return to the Display properties sheet If you click on No the following dialog box will display Follow the instructions in the dialog box Table 3 1 Display Screen Resolution Continued ...

Page 38: ... button to enable the screen saver By default this function is not activated Turn Off Monitor Click on this radio button to use this function as an energy saver The function works by shutting off the terminal s display rather than displaying a screen saver By default this function is not activated When Enable Energy Savers is activated this function is enabled Wait Adjust the amount of time in min...

Page 39: ...n User s Guide 3 5 To finish click on Apply then Close The following dialog box displays Figure 2 Terminal Settings Change Dialog Box You can also click on Cancel to cancel any changes and return to the Connection Manager ...

Page 40: ...d mouse Press F2 on your keyboard The Terminal Properties dialog box displays In this dialog box is a properties sheet you can use for setting up your keyboard and mouse It is the Input properties sheet Figure 1 shows this properties sheet To invoke this properties sheet click on the Input tab Figure 1 Input Properties Sheet ...

Page 41: ... Belgian Dutch Belgian French Brazilian ABNT Canadian Eng Multi Canadian FR Multi Canadian French Croatian Czech Danish Dutch English UK English US Finnish French German Greek Hungarian Italian Italian 142 Japanese Latin American Norwegian Polish 214 Polish programmer Portuguese Romanian Slovak Slovenian Spanish Spanish Variation Swedish Swiss French Swiss German Turkish F Turkish Q US Internation...

Page 42: ...racter Repeat The group box used to set the keyboard character repeat parameters Repeat Delay Use this slider control to adjust the repeat delay of keyboard characters Repeat Delay determines how quickly the same character will appear on screen when typed more than once Repeat Rate Use this slider control to adjust the repeat rate of a keyboard character Repeat Rate determines how quickly the same...

Page 43: ...your mouse referring to Figure 1 and using Table 4 2 Table 4 2 Mouse Input Properties Sheet Area Called To Use Mouse Use the following dialog box to configure mouse attributes Properties Click on this command button to invoke the Mouse Properties dialog box Use it to set your mouse properties ...

Page 44: ...Configuration Select from Right handed Left handed To choose which button you will use on your mouse The default is Right handed Pointer Acceleration Use this slider control to adjust the acceleration of the mouse Pointer Speed Use this slider control to adjust the speed of the mouse Table 4 2 Mouse Continued Input Properties Sheet Area Called To Use ...

Page 45: ... on If you turn on your WBT and the Setup Wizard displays contact your system administrator If you are a system administrator see the Administrators Guide Configuring a Connection The functions of the Configure properties sheet are used to add modify and delete connections See your system administrator or the Administrators Guide for more information about configuring connections Making a Connecti...

Page 46: ...se Default RDP Connection and Default ICA Connection are the default connections for the window See the administrators guide for information about creating connections Type This list shows the type of connection The defaults are RDP and ICA Status This list shows the status of the connection If a connection is live the status for that connection will be Active If a connection is not live the list ...

Page 47: ...tton in the Connection Manager to invoke this dialog box The following table describes the functions of this dialog box Table 5 2 Shutdown Window Dialog Box Function Description Logout Click on this radio button to invoke the Terminal Login dialog box By default this command button is not activated You must enable the terminal s security function to activate this radio button See the administrator...

Page 48: ...og box displays after you initiate this action It prompts you about whether you want to continue By default this Radio button is activated and enabled Shutdown and Restart Click on this Radio button to shut down then restart the terminal By default this function is activated Table 5 2 Shutdown Window Dialog Box Continued Function Description ...

Page 49: ...t T20 and Compaq T1010 terminals come with a local version of the Microsoft Internet Explorer web browser This chapter of the User s Guide describes how to set the client based browser as a connection using the Connection Manager Figure 1 Internet Explorer Browser ...

Page 50: ...ser Connection When you first power up your terminal you will see the Connection Manager Figure 2 Connection Manager It is from the Connection Manager that you will configure your local browser Click on the Configure tab to begin setting up your browser ...

Page 51: ...A new set of buttons will appear at the bottom of the Connection Manager window Figure 3 Configure Tab Buttons Click the Add button and choose Internet Explorer from the drop down box and click on the OK button Figure 4 New Connection Dialog ...

Page 52: ...gure 5 Internet Explorer Setup Dialog Box Click the Connections tab at the top of the Connection Manager window If you want to have the browser automatically open when you start your terminal click the Automatically start the selected connection at startup radio button in the Connection Startup dialog box Figure 6 Figure 6 Connection Startup Dialog Box ...

Page 53: ...nnection is active to return to the Connection Manager 3 Click on another connection in the Connection Name list to launch another session Managing Multiple Sessions Your terminal is designed to handle multiple sessions The number of active sessions you can have with your terminal is dependent on the following factors Model number Amount of RAM The types of connections open What type of account yo...

Page 54: ...tiple sessions active you can toggle between sessions To toggle between sessions Press Ctrl Alt Up Arrow Key to proceed to the previous session Press Ctrl Alt Down Arrow Key to proceed to the next session You can also return to the Connection Manager by pressing Ctrl Alt End ...

Page 55: ...n When you turn on the terminal nothing happens 1 Ensure that the power cord is connected to the power connector on the terminal s back panel 2 Ensure that the power cord is plugged into an AC outlet that works When you turn on the terminal the screen remains blank and the power indicator light remains orange Turn the terminal off then on again When you turn on the terminal the Connection Manager ...

Page 56: ...to a hub or other network outlet 3 Check with your network system administrator to ensure that the WBT is set up properly While connected to a server the keyboard and the mouse freeze The connection to the server may be broken 1 Turn the terminal off then on again 2 Attempt to make another connection If you cannot make the connection again 1 Verify that the network cable is properly connected 2 Ch...

Page 57: ...nal Properties 2 1 3 1 4 1 Winterm Connection Manager 2 1 3 1 4 1 Display Configuration 3 1 Display screen resolution 3 1 E End 5 2 End Task 5 2 Energy Savers 3 4 Energy savers 3 1 F Functions Character Repeat 4 3 Connect 5 2 Desktop Area and Refresh Frequency 3 2 Enable Energy Savers 3 4 End 5 2 Keyboard 4 2 Logoff 5 3 Repeat Delay 4 3 Repeat Rate 4 3 Reset the Terminal to Factory Default Propert...

Page 58: ... Desktop Protocol 1 1 S Security 2 2 Serial port 1 5 Shutdown 5 2 Shutting down and restarting the terminal 5 4 Shutting down the terminal 5 4 Status 5 2 T Terminal features 1 5 Terminal Properties 2 2 TN3270 1 1 TN5250 1 1 Touch screen 1 5 Troubleshooting 8 1 Type 5 2 U USB port 1 5 User level access 2 2 W WBT xxi 1 1 1 3 WBT model numbers 3200LE xxi Windows 2000 1 1 Windows 3 1 1 5 Windows 95 1 ...

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