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 iPAQ Pocket PC H3800 Series Reference Guide

96

Troubleshooting

 

9. If you are using a USB cable, make sure you are running Windows 98, ME, or 2000 and 

that you have installed Microsoft ActiveSync 3.5 or a later version on your computer

Download Microsoft ActiveSync 3.5 or a later version at Microsoft’s Web site 
<http://www.microsoft.com/pocketpc>

10. Make sure you install Microsoft ActiveSync 3.5 before connecting your Compaq iPAQ 

Pocket PC

For synchronization to work properly, install Microsoft ActiveSync 3.5 before you first 
connect your Compaq iPAQ Pocket PC to your computer. If you connect your Compaq 
iPAQ Pocket PC before installing Microsoft ActiveSync 3.5, your device driver will not 
be installed and your Compaq iPAQ Pocket PC will not be recognized.

I connected my Compaq iPAQ Pocket PC before installing Microsoft 
ActiveSync 3.5

1. Remove the USB or serial cable from your computer

2. If you have Windows® 98, 2000, or NT 4.0, uninstall the USB or the serial device record

From the Start menu, click Settings

In the Control Panel, click System and the Device Manager opens automatically

Locate and select the USB or the serial device record and click Remove

In Windows® 2000, locate and select the USB or the serial device record and click 
Uninstall

3. Reboot your computer and allow it to detect the USB device record

4. Install Microsoft ActiveSync 3.5

Follow the instructions in Charge Your Compaq iPAQ Pocket PC

5. Reconnect your Compaq iPAQ Pocket PC

Microsoft ActiveSync 3.5 cannot locate my Compaq iPAQ Pocket PC 
when I synchronize

1. Make sure your connection is secure

2. Make sure the screen is on

3. Make sure the battery is charged

4. Remove your Compaq iPAQ Pocket PC from the universal cradle or cable, press the 

power button, and put it back in the universal cradle or connect it to the cable

5. Insert the stylus into the unit reset switch and press the switch for 1 second

I want to travel with my Compaq iPAQ Pocket PC

1. Back up your information

Follow the instructions in Back up and restore using Microsoft ActiveSync 3.5 or use the 
Compaq backup utility

2. Take a copy of your backup with you on a CompactFlash memory card or a Secure 

Digital memory card

Summary of Contents for 3835 - Compaq iPAQ Color Pocket PC

Page 1: ...iPAQ Pocket PC H3800 Series Reference Guide 1 b COMPAQ IPAQ POCKET PC H3800 SERIES REFERENCE GUIDE ...

Page 2: ... of Compaq Information Technologies Group L P in the US and other countries Microsoft MS ActiveSync Windows Windows NT and the Windows logo are trademarks of Microsoft Corporation Intel is a trademark of Intel Corporation All other product names mentioned herein may be trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herei...

Page 3: ...Sync folder on your computer and on the Compaq iPAQ Pocket PC H3800 Series Connecting your Compaq iPAQ Pocket PC to a computer Getting Started Information on iPAQ Pocket PC options Accessories Information Additional programs that can be installed on your Compaq iPAQ Pocket PC The CD ROM for the Compaq iPAQ Pocket PC H3800 Series Warranty and service information The Worldwide Limited Warranty State...

Page 4: ...cel 72 Use Pocket Streets 75 Use Microsoft Reader 80 Chapter 5 Expanding Functionality with Expansion Packs 85 Use the Single slot or Dual slot PC Card Expansion Pack 85 Use the CompactFlash Card Expansion Pack 86 Chapter 6 Expanding Functionality with Cards 88 View the Content of Memory Cards 88 Use the Optional 802 11 Card to Connect Wirelessly 89 Use an Optional Modem Card 89 Use an Optional Co...

Page 5: ...ese Notice 105 Battery Warning 106 Airline Travel Notice 106 Power Cords 106 Appendix B Hardware Specifications 107 System Specifications 107 Physical Specifications 107 Operating Environment 108 Appendix C Routine Care and Battery Guidelines 109 Routine Care 109 Battery Guidelines 109 Index 111 ...

Page 6: ...and DC adapter plug with you when traveling Your Compaq iPAQ Pocket PC is shipped with a charge on the battery You may want to ensure that it is fully charged before synchronizing CAUTION Because most of the applications and data you install on your Compaq iPAQ Pocket PC are held in memory you will need to reinstall them if the battery completely discharges What Is in the Box Your Compaq iPAQ Pock...

Page 7: ...ammable Application Buttons 1 4 left to right navigate to applications default button 1 is Calendar button 2 is Contacts button 3 is Inbox button 4 is iPAQ Task 7 Navigation Button scroll through a list 8 Record Application Button 5 9 Light sensor adjusts backlight Stereo Headphone Jack q Active Bluetooth Indicator flashes when Bluetooth radio is on Bluetooth models only w Microphone 1 Stereo Head...

Page 8: ...ge your Compaq iPAQ Pocket PC with the universal cradle Use the universal cradle to synchronize with your computer recharge the battery of an optional expansion pack if you have purchased one for example recharge the battery of the Dual slot PC Card Expansion Pack Slide the bottom of your Compaq iPAQ Pocket PC into the universal cradle and push firmly The charge light blinks when your Compaq iPAQ ...

Page 9: ... install on your Compaq iPAQ Pocket PC are held in memory you will need to reinstall them if the battery completely discharges Use the AC adapter to charge your optional expansion pack if you have purchased one For more information about expansion packs see Expanding Functionality with Expansion Packs The standard adapter works in any household outlet You can also purchase one that works in your c...

Page 10: ...er On the External Power tab select when to use the backlight on external power On the Brightness tab select the level of brightness for the backlight Hint Slide the bar to the lowest level to conserve the most power Tips I cannot see anything on the screen 1 Make sure the screen is on Press the power button 2 Make sure the Compaq iPAQ Pocket PC is connected to the AC adapter and the universal cra...

Page 11: ...r On the Battery Power tab change the time the backlight stays on and choose to have the backlight turn on when you touch the screen or push a button My Compaq iPAQ Pocket PC is not responding or an application hangs Perform a soft reset of your Compaq iPAQ Pocket PC 1 Insert the stylus into the unit reset switch at the bottom of your Compaq iPAQ Pocket PC 2 Press the switch for 1 second I forgot ...

Page 12: ...on on the front panel to quickly turn on the screen and open your Calendar or your Contacts or make a recording Realign the screen When you turn on the screen of your Compaq iPAQ Pocket PC for the first time you are guided through the alignment process Realign your screen if the Compaq iPAQ Pocket PC does not respond accurately to your taps you perform a hard reset of your Compaq iPAQ Pocket PC 1 ...

Page 13: ... Hint Open any application by assigning it to an application button 1 Tap Start or the Microsoft logo at the upper left of the screen on the menu bar to open the Start menu Otherwise tap the application title on the menu bar to open the Start menu 2 Tap Programs to see the applications on your Compaq iPAQ Pocket PC 3 Tap the application title or icon to open it Minimize applications From the appli...

Page 14: ...ap System 3 Tap Memory 4 Tap Running Programs 5 Tap Stop All to close all applications Otherwise select an application and tap Stop Set the time for home When you turn on the screen of your Compaq iPAQ Pocket PC for the first time you are guided through setting the time Set the time again if the battery completely discharges you perform a hard reset of your Compaq iPAQ Pocket PC Hint From the Toda...

Page 15: ...arrow to select your location and time zone 6 Tap the hour minutes or seconds to select the time you want to adjust 7 Tap the up or down arrow to adjust the time Otherwise move the hands of the clock with the stylus to adjust the time 8 Tap AM or PM to change the time to AM or PM 9 Tap OK 10 Tap Yes to save your clock settings ...

Page 16: ...con to set the time 1 From the Start menu tap Settings 2 Tap System 3 Tap Clock 4 Tap Visiting 5 Tap the time zone down arrow to select the location and time zone 6 Tap the hour minutes or seconds to select the time you want to adjust 7 Tap the up or down arrow to adjust the time Otherwise move the hands of the clock with the stylus to adjust the time 8 Tap AM or PM to change the time to AM or PM ...

Page 17: ...for the first time set the date Set the date again if the battery discharges completely you perform a hard reset of your Compaq iPAQ Pocket PC Hint From the Today screen tap the clock icon to set the date 1 From the Start menu tap Settings 2 Tap System 3 Tap Clock 4 Tap the date down arrow to see a calendar 5 Tap the left or right arrow to move backward or forward through the calendar ...

Page 18: ...ts or make a recording Customize the front panel buttons to open other applications 1 From the Start menu tap Settings 2 Tap Buttons 3 Tap the button you want to change 4 Tap the button assignment down arrow to see a list of applications 5 Tap an application 6 Tap OK to assign the application to the button Tips I want to restore the default assignments to the application buttons 1 From the Start m...

Page 19: ...k Recognizer in any application Use the stylus and draw and write on the screen in the Notes application and from any Notes tab in the Calendar Contacts and Tasks applications Please note that as you type or write the Compaq iPAQ Pocket PC suggests words for you in a box above the Keyboard Letter Recognizer or Block Recognizer but not in the Transcriber Change when the suggestions occur for exampl...

Page 20: ...on 5 Tap the down arrow to change the number of words to suggest 6 Tap to de select Suggest Words if you do not want any suggestions 7 Tap OK to save your changes Type with the on screen Keyboard Enter typed text directly on the screen by tapping letters numbers and symbols on the Keyboard Hint To see the symbols tap the 123 or Shift key ...

Page 21: ...e up arrow next to the Input Panel button 2 Tap Letter Recognizer to see a writing area 3 Write a letter or symbol between the dashed line and baseline for the Letter Recognizer to work effectively Write a letter between the hatchmarks labeled ABC to type text in upper case Write a letter between the hatchmarks labeled abc to type text in lower case Write a number or symbol between the hatchmarks ...

Page 22: ...s 1 From any application tap the up arrow next to the Input Panel button 2 Tap Block Recognizer 3 Write a word letter or symbol between the hatchmarks Write a letter between the hatchmarks labeled abc to type text Write a number or symbol between the hatchmarks labeled 123 to type a number or symbol 4 What you write on the screen will be converted to text Draw and write on the screen Use the stylu...

Page 23: ... the screen 4 Tap the Pen icon to de select it 5 Tap OK Convert writing to text Convert your writing to text when you write with the pen in the Notes application or from the Notes tab in Calendar Contacts Tasks 1 From the Start menu tap Notes Otherwise tap the Notes tab in Calendar Contacts or Tasks 2 Tap a note to open it 3 Highlight the word s you want to convert to text ...

Page 24: ...onvert to text and one is not recognized all the other words will be converted to text The unrecognized word will remain written 6 Tap OK Tips I want to address an e mail message but I cannot find the symbol 1 Tap the up arrow next to the Input Panel button 2 Tap Keyboard to display a keyboard on the screen 3 Tap the Shift key 4 Tap the key where appropriate in an e mail address ...

Page 25: ...ou wrote 2 Tap Tools 3 Tap Alternates to see a list of words 4 Tap an alternate You may want to write the word again if the alternates are not correct 5 Tap OK The application does not recognize my writing 1 Write your letters close together 2 Leave plenty of space between words 3 Zoom in to improve character recognition 4 Use the lined page 5 Write legibly and try to stay between the lines I want...

Page 26: ... files to and from your computer install applications on your Compaq iPAQ Pocket PC back up and restore information using the Microsoft ActiveSync 3 5 Backup Restore utility Synchronize with your computer CAUTION For synchronization to work properly install Microsoft ActiveSync 3 5 before you first connect your Compaq iPAQ Pocket PC to your computer During installation create partnerships which al...

Page 27: ...ete Synchronize information with your server Synchronizing allows you to share information between your Compaq iPAQ Pocket PC and your server 1 From the Start menu tap ActiveSync 2 Tap Tools 3 Tap Options 4 Tap Server 5 Tap the information to synchronize with the server If you have set up your Compaq iPAQ Pocket PC to synchronize with your computer you are asked if you want to keep duplicate data ...

Page 28: ...mputer The infrared connection option works only on computers that have Windows 98 ME or 2000 operating systems installed 1 Synchronize with your computer using a USB or serial cable and a universal cradle 2 Follow your computer manufacturer s instructions to install and set up an infrared port 3 Place your Compaq iPAQ Pocket PC and the infrared port so they are unobstructed and within 12 inches o...

Page 29: ...n your Compaq iPAQ Pocket PC synchronizes with your computer On the Rules tab determine how conflicts between information on your Compaq iPAQ Pocket PC and information on your computer are handled 3 From the File menu click Connection Settings Select the type of connection that will be allowed between the Compaq iPAQ Pocket PC and computer Move files to and from your computer If you have not selec...

Page 30: ...r Compaq iPAQ Pocket PC or if the battery loses its charge iPAQ File Store can store between 5 and 6 MB of information 1 Follow the instructions in the installation wizard to install applications from your computer 2 Tap the application file in File Explorer and follow the instructions in the installation wizard to install applications from your Compaq iPAQ Pocket PC From the Start menu tap Progra...

Page 31: ... Tips I cannot connect to my computer using a cable or the universal cradle 1 Make sure your Compaq iPAQ Pocket PC is connected to your computer 2 Make sure the screen of your Compaq iPAQ Pocket PC is on 3 If you have a modem or Ethernet card remove it from your Compaq iPAQ Pocket PC 4 Make sure your Compaq iPAQ Pocket PC is set up for a cable connection 5 Make sure you do not have any other activ...

Page 32: ...he Start menu click Settings In the Control Panel click System and the Device Manager opens automatically Locate and select the USB or the serial device record and click Remove In Windows 2000 locate and select the USB or the serial device record and click Uninstall 3 Reboot your computer and allow it to detect the USB device record 4 Install Microsoft ActiveSync 3 5 Follow the instructions in Syn...

Page 33: ...ert the stylus into the unit reset switch at the bottom of your Compaq iPAQ Pocket PC and press the switch for 5 seconds CAUTION If you hard reset your Compaq iPAQ Pocket PC you will lose all of your information Hint Information in iPAQ File Store is held in ROM and will not be lost if you perform a hard reset of your Compaq iPAQ Pocket PC 4 Disconnect all external devices 5 Pack your Compaq iPAQ ...

Page 34: ...ular modem card drivers are included on your Compaq iPAQ Pocket PC so your modem card should be recognized If your modem card is not recognized follow your modem manufacturer s instructions to install the modem card driver on your computer 2 From the Start menu tap Settings 3 Tap the Connections tab 4 Tap the Connections icon 5 Tap Internet Settings 6 Tap Modify 7 Tap New 8 Enter a name for the co...

Page 35: ...t or to your network with an Ethernet LAN card you need a computer with an Ethernet card a computer set up for TCP IP and the Client for Microsoft Networks an Ethernet hub or a crossover cable to plug in your Compaq iPAQ Pocket PC a Single slot or Dual slot PC Card Expansion Pack or a CompactFlash CF Card Expansion Pack 1 Insert your Ethernet LAN card into your Compaq iPAQ Pocket PC If your Ethern...

Page 36: ...sites from your Favorites list on your computer to view them offline with Pocket Internet Explorer 1 From the Start menu on your computer click Programs 2 Click Internet Explorer 3 Click Favorites to see the list of links to your favorite Web sites 4 To save a Web site link to Mobile Favorites open the Web site and click Create Mobile Favorite If you have selected Favorite as information to be syn...

Page 37: ...ect a Web site from your Favorites list CAUTION Web sites that use HTML 4 0 DHTML animated GIF images and Java applets may not work correctly in Pocket Internet Explorer 1 From the Start menu tap Internet Explorer 2 Tap the Favorites icon and the Web site you want to view to view a Web site in Favorites Hint To open the Address bar tap View and tap Address Bar Otherwise enter a Web address in the ...

Page 38: ...ap Settings Tap Connections and tap Network Adapters Tap the name of your Ethernet driver and tap Properties Tap Name Servers and enter the server information Tap OK to save the server information 4 Make sure the network is not busy Wait a few minutes and try to connect again 5 Make sure the proper drivers for your card are installed 6 Make sure your user name and password are correct 7 Make sure ...

Page 39: ...ognized 1 Remove your card 2 Insert the stylus into the unit reset switch at the bottom of your Compaq iPAQ Pocket PC 3 Press the switch for 1 second I do not want my Compaq iPAQ Pocket PC to synchronize with AvantGo channels so often 1 Log in to your account at AvantGo s Web site Go to http www avantgo com 2 Click on each of your selected channels and click Properties 3 Change the channel refresh...

Page 40: ... contact information and do any of the following create a contact view and edit a contact categorize your contacts delete a contact Hint Press the Contact application button to navigate quickly to Contacts Create a contact Hint Create a contact from the Today screen 1 From the Start menu tap Contacts 2 Tap New to create a new contact 3 Tap any item and enter information Scroll down to see more fie...

Page 41: ... save the contact information and return to the list of contacts View and edit a contact 1 From the Start menu tap Contacts to display a list of your contacts from the last category selected 2 Tap the down arrow next to the category name to see the list of categories 3 Tap a category name to see a list of contacts placed in that category 4 Tap a contact s name 5 Tap Edit to see the contact informa...

Page 42: ... assign a contact to that category so the category appears in the list of categories 1 From the Start menu tap Contacts 2 Tap a contact s name 3 Tap Edit to see the contact information 4 Tap the Categories field to see a list of available categories Scroll down to see the Categoriesfield 5 Tap the Add Delete tab to create a category 6 Enter the name of the new category and tap Add 7 Tap OK to plac...

Page 43: ...your Compaq iPAQ Pocket PC and synchronize Contacts with your computer you also delete the contact in Outlook on your computer 1 From the Start menu tap Contacts to see a list of your contacts from the last category selected 2 Tap the down arrow next to the category name to see a list of categories 3 Tap a category name to see a list of contacts placed in that category 4 Tap and hold a contact s n...

Page 44: ...il The Inbox on your Compaq iPAQ Pocket PC is similar to the Inbox on your computer E mail is saved in five default folders Inbox Outbox Deleted Items Drafts Sent Items Set up an e mail service Set up an e mail service to send and receive e mail through an Internet or network connection Please note that if you are using Microsoft ActiveSync 3 5 to send and receive e mail you do not need to set up ...

Page 45: ... ActiveSync 3 5 folder to send and receive e mail through Microsoft ActiveSync 3 5 You see the name of the folder you are using at the bottom of the screen If you are using an e mail service use that folder to send and receive e mail 1 From the Start menu tap Inbox 2 Tap New to write a new e mail 3 Tap Send to place the e mail in the Outbox The e mail is sent when you synchronize or it is sent aut...

Page 46: ...our network through an e mail service Use the Microsoft ActiveSync 3 5 folder to send and receive e mail through Microsoft ActiveSync 3 5 You see the name of the folder you are using at the bottom of the screen If you are using an e mail service use that folder to send and receive e mail Please note that if you are using Microsoft ActiveSync 3 5 you can synchronize your personal folders from Outlo...

Page 47: ...lete an e mail When you delete e mail it is placed in the Deleted Items folder but the e mail is not permanently deleted until you tap Empty Deleted Items from the Tools menu Hint Tap and hold an e mail and choose Delete from the pop up menu to delete an e mail 1 From the Start menu tap Inbox 2 Tap the folder where you have saved the e mail 3 Tap and hold the e mail you want to delete 4 Tap Delete...

Page 48: ... next to Inbox to see a list of your folders 3 Tap a folder to see the e mail in that folder Manage your folders Manage folders to organize your e mail if you are using an e mail service Create additional folders and rename or delete any folders that you create Please note that if you are using Microsoft ActiveSync 3 5 you cannot create additional folders in Inbox However you can synchronize your ...

Page 49: ...iPAQ Pocket PC H3800 Series Reference Guide 49 Communicating 4 Tap Tools 5 Tap Manage Folders 6 Tap New to create a new folder 7 Tap Rename to rename a folder 8 Tap Remove Folder to delete a folder ...

Page 50: ...nbox but receive an error or the application hangs Limit the number of e mail services you create Record Voice Record your voice or any other sound as a note within the Calendar Contacts Notes and Tasks applications In the Notes application create stand alone recordings which are stored as separate wav files in File Explorer Hint Press the Record button to quickly make a recording Record 1 From th...

Page 51: ...ding 4 Position the microphone to record your voice or other sound 5 Tap the Stop icon to finish recording You see a speaker icon Listen 1 From the Start menu tap Notes 2 Tap a speaker icon to listen to a recording Otherwise tap a note and tap the speaker icon in the note to listen to the recording ...

Page 52: ...ce recording format drop down menu and select a format with a higher frequency 5 Tap OK I get an error when I try to record a note in Calendar or in Tasks Try using a more compressed recording format in Calendar or in Tasks For example 8 000 Hz Mono 7 KB s is the most compressed format available I want to delete a recording within a note 1 From the Start menu tap Notes 2 Tap a note to open it ...

Page 53: ...tap Notes 2 Tap the speaker icon to listen to the recording 3 Tap the volume icon to see the volume scale 4 Tap the volume scale to adjust the volume Take Notes Take notes in the Calendar Contacts Notes and Tasks applications Type write or draw in your note In the Notes application create a blank note or a note based on a template you choose or you create Create a note Hint Create a note from the ...

Page 54: ...iPAQ Pocket PC H3800 Series Reference Guide 54 Communicating 2 Tap New 3 Tap anywhere and enter your note 4 Tap OK to save your note and place it in the list of notes ...

Page 55: ... screen when you first turn on the screen of your Compaq iPAQ Pocket PC Use the Today screen to view your owner information upcoming appointments unread and unsent messages tasks that need to be completed From the Today screen open the New menu to create new appointments contacts e mail Excel workbooks notes tasks Word documents Create new information from the Today screen From the Today screen cr...

Page 56: ...en the New menu 3 Tap to create a new item Change information from the Today screen From the Today screen change information including owner information upcoming appointments unread and unsent messages tasks that need to be completed For more information on changing these items see the appropriate instructions for each task in this guide For example to create a new appointment see Schedule an appo...

Page 57: ... return to the Today screen Customize the appearance of the Today screen From the Today Settings screen add a picture as the background select the information you see set the order of the information decide when to see the Today screen 1 From the Start menu tap Settings 2 Tap Today 3 Add a picture Tap the checkbox to use your picture as the background Tap Browse to select a picture from File Explo...

Page 58: ...ve Up or Move Down to reorder the item you cannot move Date Tap to select an item Tap Options to select display options for that item you cannot select options for Date Owner Info or Inbox 5 Tap Display to set a time before the Today screen is displayed 6 Tap the down arrow to select the amount of time that passes before you see the Today screen 7 Tap OK ...

Page 59: ...utton to navigate quickly to Calendar Look at your Calendar By default the Calendar first appears in the Agenda view which provides the most detail about your appointment From the Start menu tap Calendar Change the Calendar view By default the Calendar first appears in the Agenda view which provides the most detail about your appointment Also view your calendar by day week month year 1 From the St...

Page 60: ...ew items Display several icons that give visual information about your appointments including Reminder Recurs Note Location Attendees Private Decide to send meeting requests through Microsoft ActiveSync 3 5 or an e mail service 1 From the Start menu tap Calendar 2 Tap Tools 3 Tap Options 4 Select the calendar options Schedule an appointment and set a reminder Hint Keep the amount of information in...

Page 61: ... change the time of the reminder 6 Tap minute s to change the unit of time 7 Tap OK to set the reminder and schedule the appointment Send a meeting request Schedule a meeting and send a meeting request through Microsoft ActiveSync 3 5 or an e mail service Please note that you must enter contacts with e mail addresses in the Contacts application and set up the Inbox application to send and receive ...

Page 62: ...via down arrow 5 Tap the e mail service you want to use to send a meeting request and tap OK Otherwise tap ActiveSync to send a meeting request through Microsoft ActiveSync 3 5 6 Tap New to create a new appointment 7 Enter the information 8 Tap the Attendees field 9 Tap the contacts you want to invite to the meeting ...

Page 63: ... meeting information a box asks if you want to inform the attendees about the meeting changes Categorize your appointments Categories filter the appointments you see in your calendar 1 From the Start menu tap Calendar 2 Tap an appointment 3 Tap Edit 4 Tap the Categories field to see a list of available categories 5 Tap Add Delete to create a category 6 Enter the name of the new category and tap Ad...

Page 64: ... From the Start menu tap Calendar 2 Tap an appointment to view it 3 Tap Tools 4 Tap Delete Appointment 5 Tap Yes to delete the appointment permanently Tips I want to see the current date 1 From the Start menu tap Calendar 2 Tap the Go to Today icon to see today s date I cannot see all of my appointments Hint The Calendar allows you to view your appointments by category If an appointment you create...

Page 65: ... list by category status priority subject start date and due date Create a task and set a reminder Hint Create a task and set a reminder from the Today screen 1 From the Start menu tap Tasks 2 Tap New to create a new task 3 Enter the subject Tap the down arrow to select a predefined subject If you do not enter a subject you see No subject in the field ...

Page 66: ...reate the task Delete a task Hint Tap and hold a task and choose Delete Task from the pop up menu to delete a task 1 From the Start menu tap Tasks 2 Tap the task you want to delete 3 Tap Tools 4 Tap Delete Task 5 Tap Yes to permanently delete the task Sort the tasks 1 From the Start menu tap Tasks 2 Tap the down arrow at the top left of the screen to sort the task list by category 3 Select a categ...

Page 67: ... Tasks so you see an Entry Bar at the top of the Tasks screen In the Entry Bar enter the subject and select the priority of your task to create the task and add it to your task list 1 From the Start menu tap Tasks 2 Tap Tools 3 Tap Entry Bar to see the Entry Bar at the top of the Tasks screen 4 Enter the subject 5 Select the priority Tap the exclamation point icon to make the task high priority Ta...

Page 68: ...ocuments into the Pocket Word format and changes the doc extension to a psw extension CAUTION Because Microsoft ActiveSync 3 5 converts Word documents into the Pocket Word format you may lose some formatting from the original Word document Some formatting information for example the margins and the paper size may be restored when the Pocket Word documents are synchronized with your computer and co...

Page 69: ...er folder in the Personal folder in My Documents the documents in that folder will not be shown 1 From the Start menu tap Programs 2 Tap Pocket Word 3 Tap a document to open it Create a new document Hint Also create a new document from the Today screen 1 From the Start menu tap Programs 2 Tap Pocket Word 3 Tap New to create a new document 4 Tap View and tap Toolbar to format text ...

Page 70: ...e iPAQ File Store are held in ROM and will not be lost if you perform a hard reset of your Compaq iPAQ Pocket PC or if the battery loses its charge iPAQ File Store can store between 5 and 6 MB of information Change the Pocket Word options From the Pocket Word Options select a default template select whether documents are stored in main memory or on a memory card select which types of documents are...

Page 71: ...ypes of documents to display in the list view 7 Tap OK to save the options Find more help for Pocket Word 1 From the Start menu tap Help 2 Tap Pocket Word Tips I cannot find the document I saved Pocket Word only recognizes and displays documents in one folder below My Documents For example if you created another folder in the Personal folder in My Documents the documents in that folder will not be...

Page 72: ...se some formatting from the original Excel workbook Pocket Excel does not support data validation cell notes add ins protection scenarios object charts vertical alignment text boxes embedded OLE objects hyperlinks Open a workbook CAUTION Pocket Excel only recognizes and displays documents in one folder below My Documents For example if you created another folder in the Personal folder in My Docume...

Page 73: ... the File Explorer on your Compaq iPAQ Pocket PC Workbooks in the iPAQ File Store are held in ROM and will not be lost if you perform a hard reset of your Compaq iPAQ Pocket PC or if the battery loses its charge iPAQ File Store can store between 5 and 6 MB of information Change the Pocket Excel options From the Pocket Excel Options select a template for new workbooks select whether workbooks are s...

Page 74: ...for new workbook down arrow to select a template 5 Tap the Save new workbooks to down arrow to store workbooks in main memory or on a memory card 6 Tap the Files to display in list view down arrow to select which workbooks are displayed in the list view 7 Tap OK to save the options ...

Page 75: ...in Microsoft ActiveSync 3 5 Pocket Excel does not support all Excel formatting therefore Microsoft ActiveSync 3 5 cannot synchronize the file Use Pocket Streets Use Pocket Streets to view maps and points of interest Pocket Streets does not include maps but you can copy them from your Compaq iPAQ Pocket PC Companion CD ROM Alternatively create maps in a mapping application on your computer or downl...

Page 76: ... but you can copy them from your Compaq iPAQ Pocket PC Companion CD ROM Alternatively create maps in a mapping application on your computer or download maps from the Internet Hint Because map files are large you may want to store them on a memory card to reduce the amount of space you use on your Compaq iPAQ Pocket PC 1 Insert the Compaq iPAQ Pocket PC Companion CD ROM 2 Locate the map files 3 Mov...

Page 77: ... return to the map Add a pushpin Add a pushpin to a map to mark a location of interest to you For example add a pushpin to mark the location of your friend s house 1 From the Start menu tap Programs 2 Tap Pocket Streets 3 Tap a map to open it 4 Tap the zoom icon and the arrows to find the location where you want to add a pushpin 5 Tap the pushpin icon 6 Tap the location ...

Page 78: ...ude more information 8 Tap OK to add the pushpin to the map Print a map Print a map stored on your Compaq iPAQ Pocket PC 1 From the Start menu tap Programs 2 Tap Pocket Streets 3 Tap a map to open it 4 Tap Tools 5 Tap Map 6 Tap Copy Map 7 From the Start menu tap Programs 8 Tap Pocket Word 9 Tap New to create a new document ...

Page 79: ... computer 14 Open the document on your computer 15 Print the document Change the Map Styles Using Map Styles select a light or dark background the level of street detail to include on the map 1 From the Start menu tap Programs 2 Tap Pocket Streets 3 Tap a map to open it 4 Tap Tools 5 Tap Map 6 Tap Map Styles 7 Tap to select the background and the street detail 8 Tap OK to return to the map ...

Page 80: ...You must have a Hotmail MSN or Passport account to activate your reader Activate Microsoft Reader Activate Microsoft Reader to copy protected eBooks 1 Connect your Compaq iPAQ Pocket PC to your computer 2 Open Internet Explorer on your computer 3 Go to http das microsoft com activate Copy eBooks Copy eBooks from any eBook retailer to your Compaq iPAQ Pocket PC 1 Connect your Compaq iPAQ Pocket PC ...

Page 81: ...r Compaq iPAQ Pocket PC 1 From the Start menu tap Programs 2 Tap Microsoft Reader 3 Tap and hold the title of your eBook 4 Tap Delete 5 Tap Yes Read an eBook Read your eBook from start to finish or select specific topics If you close your eBook and later want to open it your ebook will open on the last page you read 1 From the Start menu tap Programs 2 Tap Microsoft Reader 3 Tap the title of your ...

Page 82: ...ut the text or table of contents To return from a link tap the title of the eBook and tap Return Listen to an eBook Listen to an Audible eBook on your Compaq iPAQ Pocket PC For more information on buying and listening to Audible eBooks go to http www audible com 1 From the Start menu tap Programs 2 Tap Microsoft Reader 3 Tap the title 4 Tap Play to listen to the book 5 Tap Stop to quit listening t...

Page 83: ...the text where you want to create a bookmark highlight attach a note or create a drawing 5 Tap Add Bookmark Add Highlight Add Text Note or Add Drawing from the pop up menu Change the Microsoft Reader options Customize Microsoft Reader to meet your individual needs Choose to see visual guides allow annotations bookmarks text notes drawings or highlights or adjust the size of the font 1 From the Sta...

Page 84: ...he font size 9 Tap Library to return to the list of eBooks Tips I have created annotations in my eBook and cannot figure out how to delete them 1 From the Start menu tap Programs 2 Tap Microsoft Reader 3 Tap the title 4 Navigate to the page that contains the annotation 5 Tap and hold the bookmark note or drawing icon or the highlighted text 6 Tap Delete from the pop up menu ...

Page 85: ...aq iPAQ Pocket PC without purchasing an expansion pack install an optional Secure Digital SD card into the SD memory slot Use the Single slot or Dual slot PC Card Expansion Pack Use the optional Single slot or Dual slot PC Card Expansion Pack to create dial up and wireless connections with optional cards expand memory with optional cards attach options hold two Type II cards or one Type III card D...

Page 86: ... automatically recognizes the expansion pack Locate information about the Single slot or Dual slot PC Card Expansion Packs Locate information about the Single slot or Dual slot PC Card Expansion Packs at http www compaq com products handhelds pocketpc expansion_packs shtml Use the CompactFlash Card Expansion Pack Use the optional CompactFlash CF Card Expansion Pack to create a dial up connection w...

Page 87: ... Pocket PC connector to the expansion pack The Compaq iPAQ Pocket PC automatically recognizes the expansion pack Locate information about the CompactFlash Card Expansion Packs Locate information about the CF Card Expansion Packs at http www compaq com products handhelds pocketpc expansion_packs shtml Tips I cannot get my Compaq iPAQ Pocket PC to recognize the expansion pack Make sure you have firm...

Page 88: ...ur Compaq iPAQ Pocket PC install a CompactFlash CF memory card or a Secure Digital SD card If you would like LAN and modem connectivity install a modem card a CompactFlash modem card or a CompactFlash LAN card Please note that several vendors manufacture memory and connectivity cards that are compatible with the optional Single slot or Dual slot PC Card Expansion Packs and CF Card Expansion Packs ...

Page 89: ... button 3 Pull the 802 11 card from the expansion pack Locate information about 802 11 cards Locate information about 802 11 cards at http www compaq com products handhelds pocketpc pccardlist shtml Use an Optional Modem Card Use an optional modem card to connect your Compaq iPAQ Pocket PC to the Internet or a network but you must connect with a cable rather than through a wireless connection Inst...

Page 90: ...ernet Service Provider ISP increase the memory capacity of your Compaq iPAQ Pocket PC with a CompactFlash memory card With a CF card you must connect to a LAN or the Internet with a cable Ethernet or phone line Install a CompactFlash card CAUTION We recommend that you connect your Compaq iPAQ Pocket PC to the AC adapter when installing the expansion pack 1 Install the CompactFlash CF Card Expansio...

Page 91: ...e slot Remove the Secure Digital card 1 Close all applications and files using the Secure Digital SD card 2 Push down on the SD card The SD card will pop out of the memory slot 3 Pull the SD card from the memory slot Locate information about Secure Digital cards Locate information about Secure Digital cards at http www compaq com products handhelds pocketpc cfcardlist shtml Tips I cannot insert my...

Page 92: ... not using it In the backlight settings slide the bar to the lowest level to conserve the most power I do not see the charge light blinking when my Compaq iPAQ Pocket PC is connected to the universal cradle 1 Make sure the universal cradle is plugged into an outlet 2 Make sure the bottom of your Compaq iPAQ Pocket PC is pushed firmly into the universal cradle 3 Determine if the unit is fully charg...

Page 93: ...nstall them if you perform a hard reset 1 Press and hold the two outside application buttons 2 Insert the stylus into the unit reset switch at the bottom of your Compaq iPAQ Pocket PC 3 Press the switch for 5 seconds 4 To reactivate your Compaq iPAQ Pocket PC insert the stylus into the unit reset switch and press the switch for 1 second or connect your Compaq iPAQ Pocket PC to the AC adapter I wan...

Page 94: ... from the screen Whenever possible use one continuous movement to write letters I did not get the correct word conversion from writing to text Are there any other possibilities 1 Highlight the word s you wrote 2 Tap Tools 3 Tap Alternates to see a list of words 4 Tap an alternate You may want to write the word again if the alternates are not correct 5 Tap OK The application does not recognize my w...

Page 95: ...r using a cable or the universal cradle 1 Make sure your Compaq iPAQ Pocket PC is connected to your computer 2 Make sure the screen of your Compaq iPAQ Pocket PC is on 3 If you have a modem or Ethernet card remove it from your Compaq iPAQ Pocket PC 4 Make sure your Compaq iPAQ Pocket PC is set up for a cable connection 5 Make sure you do not have any other active connections From the Start menu ta...

Page 96: ...e Start menu click Settings In the Control Panel click System and the Device Manager opens automatically Locate and select the USB or the serial device record and click Remove In Windows 2000 locate and select the USB or the serial device record and click Uninstall 3 Reboot your computer and allow it to detect the USB device record 4 Install Microsoft ActiveSync 3 5 Follow the instructions in Char...

Page 97: ...visiting I want to ship my Compaq iPAQ Pocket PC to a repair facility 1 Back up your information Follow the instructions in Back up and restore using Microsoft ActiveSync 3 5 2 Press and hold the two outside application buttons 3 Insert the stylus into the unit reset switch at the bottom of your Compaq iPAQ Pocket PC and press the switch for 5 seconds CAUTION If you hard reset your Compaq iPAQ Poc...

Page 98: ... name of your Ethernet driver and tap Properties Tap Name Servers and enter the server information Tap OK to save the server information 4 Make sure the network is not busy Wait a few minutes and try to connect again 5 Make sure the proper drivers for your card are installed 6 Make sure your user name and password are correct 7 Make sure that the network is available Try to connect from another co...

Page 99: ...rd 2 Insert the stylus into the unit reset switch at the bottom of your Compaq iPAQ Pocket PC 3 Press the switch for 1 second I do not want my Compaq iPAQ Pocket PC to synchronize with AvantGo channels so often 1 Log in to your account at AvantGo s Web site Go to http www avantgo com 2 Click on each of your selected channels and click Properties 3 Change the channel refresh settings 4 Save the cha...

Page 100: ...e mail services you create I want to improve the quality of the voice recording 1 From the Start menu tap Settings 2 Tap Input 3 Tap Options 4 Tap the Voice recording format drop down menu and select a format with a higher frequency 5 Tap OK I get an error when I try to record a note in Calendar or in Tasks Try using a more compressed recording format in Calendar or in Tasks For example 8 000 Hz M...

Page 101: ...elete the recording I want to adjust the volume of a recording 1 From the Start menu tap Notes 2 Tap the speaker icon to listen to the recording 3 Tap the volume icon to see the volume scale 4 Tap the volume scale to adjust the volume Scheduling Tips I want to see the current date 1 From the Start menu tap Calendar 2 Tap the Go to Today icon to see today s date ...

Page 102: ...s and displays documents in one folder below My Documents For example if you created another folder in the Personal folder in My Documents the documents in that folder will not be shown I tried to synchronize a workbook and the file is unresolved in Microsoft ActiveSync 3 5 Pocket Excel does not support all Excel formatting therefore Microsoft ActiveSync 3 5 cannot synchronize the file I cannot vi...

Page 103: ... Expanding with Cards Tips I cannot insert my card 1 Make sure you are not inserting the card at an angle 2 Make sure you insert the connection area first I cannot establish a connection 1 Make sure your card is properly inserted into the memory slot on your expansion pack 2 Follow the manufacturer s instructions to install the driver My Compaq iPAQ Pocket PC cannot recognize my card Perform a sof...

Page 104: ...eparation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation m...

Page 105: ... toutes les exigences du Règlement sur le matériel brouilleur du Canada European Union Notice Products bearing the CE marking comply with both the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community and if this product has telecommunication functionality the R TTE Directive 1999 5 EC Compliance with these directives implies conformity...

Page 106: ...ter of the wire must be a minimum of 0 75 mm 2 18AWG and the length of the cord must be between 5 feet 1 5 m and 6 5 feet 2 m If you have questions about the type of power cord to use contact your Compaq authorized service provider A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it Particular attention should be paid to the plug ...

Page 107: ... sensor for automatic adjustment of brightness level Audio Speaker 3 5 mm stereo headphone jack Infrared IrDA data transfer up to 115 2 Kb per second Bluetooth Some models Communic ations Communication port Expansion Pack connector Indicators 3 mode alarm notification flashing green LED tone pop up message Charge active flashing solid amber LED Bluetooth active flashing sound blue LED Battery Lith...

Page 108: ... Environment US Metric Temperature Operating 32 to 104 F 0 to 40 C Nonopera ting 22 to 140 F 30 to 60 C Relative Humidity Operating 10 to 90 10 to 90 Nonopera ting 10 to 90 10 to 90 Maximum altitude Operating 0 15 000 ft 14 7 to 10 1 psia Nonopera ting 0 15 000 ft 14 7 to 10 1 psia ...

Page 109: ...ing the screen Battery Guidelines Because of the type of battery used in your Compaq iPAQ Pocket PC follow local regulations regarding the safe disposal of your Compaq iPAQ Pocket PC Your Compaq vendor can advise you on local regulations and or the existence of any battery disposal programs in operation The Compaq iPAQ Pocket PC should not be disposed of along with the general household waste In o...

Page 110: ...iPAQ Pocket PC H3800 Series Reference Guide 110 Routine Care and Battery Guidelines ...

Page 111: ...ize 18 restore defaults 93 applications close 14 install 30 open 13 appointments categorize 63 delete 64 schedule 60 view 102 AvantGo 26 99 B back up Pocket PC 30 backlight 10 92 battery 92 109 Block Recognizer 22 bottom panel illustration 8 C Calendar 59 cards installing 89 90 91 cards installing 89 99 103 charging the Pocket PC 9 CompactFlash CF Card Expansion Pack 86 CompactFlash CF Cards 90 co...

Page 112: ...ar appearance 60 task appearance 67 tasks for quick entry 67 Today screen 57 D date set 17 view 101 delete eBook 81 draw on screen 22 Dual slot PC Card Expansion Pack 85 E eBook annotate 83 copy 80 delete 81 delete annotations 102 listen to 82 read 81 e mail attach a file 46 create 45 delete 47 manage folders 48 move 47 open 47 open a folder 48 receive 46 send 45 e mail service set up 44 enter inf...

Page 113: ...mory card 89 CompactFlash Card 90 CompactFlash Card Expansion Pack 87 Excel 75 expansion packs 86 modem cards 90 Secure Digital card 91 Word 71 I illustrations bottom panel 8 front panel 7 top panel 7 Inbox 44 99 infrared connection connect computer 26 synchronize 28 install 802 11 memory card 89 applications 30 CompactFlash Card 90 expansion packs 86 modem card 89 Pocket Streets 76 Secure Digital...

Page 114: ...w 102 meeting request 61 memory cards 802 11 89 Secure Digital SD card 91 view content 88 Microsoft Reader 80 copy ebooks 80 delete eBook 81 modem card 33 89 N navigate interface 12 network connect 33 97 notes record 100 write 53 O onscreen keyboard 20 options change Excel 73 Microsoft Reader 83 Word 70 word suggestions 19 P password 93 Pocket Excel 72 102 Pocket Streets 75 102 Pocket Word 68 102 ...

Page 115: ...t date 17 time home 14 time visiting location 16 share information using an infrared connection 28 with your server 27 Single slot PC Card Expansion Pack 85 specifications 107 support 7 synchronization change settings 29 synchronize Excel workbooks 72 102 links to Web sites 36 using an infrared connection 28 with your computer 26 96 with your server 27 Word documents 68 T tasks 65 time set for hom...

Page 116: ...acts 41 date 101 maps 102 memory card content 88 points of interest 76 Web sites 37 voice recording 50 100 W Web sites synchronize links 36 view 37 Windows Explorer 29 wireless connection 802 11 card 89 Word 68 102 word suggestions change options 19 write on screen 22 writing convert to text 23 94 ...

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