HP 615N - JetDirect Print Server, Setup Manual

Page 1: ...hp jetdirect 620n 615n Print Server setup guide ...

Page 2: ...Setup Guide HP Jetdirect Print Servers Models 620n 615n EIO ...

Page 3: ...rosoft Windows NT are trademarks or U S registered trademarks of Microsoft Corporation NetWare and Novell are registered trademarks of Novell Corporation IBM AIX are registered trademarks of International Business Machines Corp Ethernet is a registered trademark of Xerox Corporation PostScript is a trademark of Adobe Systems Incorporated UNIX is a registered trademark of the Open Group Safety Cons...

Page 4: ...em 16 Microsoft or Novell NetWare Networks 17 UNIX Networks 19 Apple Mac OS Networks 19 To View Documents on the CD ROM 20 3 Troubleshooting Tools HP Jetdirect Configuration Page 22 10 100Base TX Link Configuration 22 Link Speed LEDs 23 Link Troubleshooting 23 Resetting to Factory Defaults 25 Controlling Network Protocols 25 Enabling or Disabling Network Protocols 26 A Introduction to Network Prin...

Page 5: ...re 33 C HP Jetdirect EIO Control Panel Menus Introduction 36 Classic Control Panel 37 Graphical Control Panel 40 D Specifications and Regulatory Statements Specifications 45 Regulatory Statements 46 E Warranty Service F HP Support and Service HP Support Online 53 Firmware Upgrades 53 HP Support By Phone 54 ...

Page 6: ...X networks The print server provides a single RJ 45 connector port for a network connection using an unshielded twisted pair network cable See Figure 1 1 Figure 1 1 HP Jetdirect EIO Print Server When connected and powered on the print server autonegotiates with your network to operate with a link speed of either 10 or 100 Mbps and to communicate using full or half duplex mode However you can manua...

Page 7: ...ter is easy Install the HP Jetdirect print server hardware and connect the printer to your network Use network installation software to configure the print server for network communications and to add the printer on each computer system that will send print jobs directly to the printer For detailed instructions see Chapter 2 HP Jetdirect EIO ...

Page 8: ... installation software includes the driver When using the HP Jetdirect CD ROM to install a network printer you will need to obtain the driver You can obtain your printer driver from one of the following sources the printing system CD ROM supplied with your printer HP s support Web site http www hp com go support the automated driver download feature of the HP installation wizard on the HP Jetdirec...

Page 9: ...ee the Readme file in the root directory of the HP Jetdirect CD ROM For Web based or direct phone support refer to the HP support information in Appendix F Note For toll free phone support in the USA and Canada call HP support at 1 800 HPINVENT 1 800 474 6836 For updated HP support telephone numbers and available services worldwide visit http www hp com support support_assistance ...

Page 10: ...aths Verify Printer Operation To verify that your printer is working properly print a Printer Configuration page The Printer Configuration page will display the operating status of the printer The steps to print a Printer Configuration page varies with each printer model For most printers with a control panel a menu map is provided to navigate the control panel menus To print a Printer Configurati...

Page 11: ...rinter Note For printers with multiple EIO slots you can install the print server into any EIO slot in the HP printer 3 If the slot has a cover plate remove it 4 Insert the print server card Align the card with the guide rails in the slot 5 Press the card into the slot until firmly seated and tighten each retaining screw a little at a time until both screws are secure 6 Connect the network cable t...

Page 12: ...duct specific information such as HP Jetdirect product number Firmware revision number LAN Hardware MAC address Manufacturing identification number Note For adescription of othermessages that mayappear on the Jetdirect Configuration Page refer to the applicable HP Jetdirect Administrator s Guide located on the HP Jetdirect CD ROM 3 If I O CARD READY appears the card has been installed successfully...

Page 13: ...or link configuration and troubleshooting information For persistent problems refer to the HP Jetdirect Administrator s Guide for this print server supplied electronically on the HP Jetdirect CD ROM Figure 2 2 Example of HP Jetdirect Configuration Page I O CARD READY ...

Page 14: ...Windows systems use the network setup software on the CD ROM supplied with your printer recommended or on the HP Jetdirect CD ROM supplied with the print server This software will allow you to both configure the print server for operation on your network and add the printer to your system See Add the Printer to Your Network Server or System Note Printer CD ROM software may not support printer setu...

Page 15: ...tructions see the HP Jetdirect Administrator s Guide for this print server included on the HP Jetdirect CD ROM Use HP printer management software such as HP Web JetAdmin or other network utilities to configure network parameters HP printer setup and management software can be downloaded from HP s online support at http www hp com support net_printing Note After the print server is configured with ...

Page 16: ...ur System Configuration For Windows systems note the following Installing the printer may be easier if you use the CD ROM that came with your network ready printer instead of using the HP Jetdirect CD ROM The HP Jetdirect CD ROM does not contain printer driver software which must be available to install and use your printer The printer driver for your printer may be obtained and installed from the...

Page 17: ...P Jetdirect CD ROM software Microsoft or Novell NetWare Networks To install the printer on a supported Windows system using the HP Jetdirect CD ROM utility 1 Insert the HP Jetdirect CD ROM into your CD ROM drive 2 Wait for the installation utility to start automatically If necessary run SETUP EXE from the root directory of the CD ROM 3 When the CD ROM utility runs select Install This runs an insta...

Page 18: ... Help for more information In addition you can select Networking Help from the CD ROM installation utility s main screen For detailed troubleshooting information read the HP Jetdirect Print Server Administrator s Guide for this print server For information on accessing documents on the Jetdirect CD ROM refer to the section To View Documents on the CD ROM Client Server Networks After you have set u...

Page 19: ... management on AppleTalk networks use the HP LaserJet Utility provided on the HP Jetdirect CD ROM for Mac OS 9 x X 10 Classic Mode systems To install the software follow these steps 1 Insert the CD ROM into the CD ROM drive and wait for the HP Jetdirect CD ROM icon to appear on the screen 2 Double click the HP Jetdirect CD ROM icon to display the items in the Jetdirect window 3 Double click the HP...

Page 20: ...utility 1 Insert the CD ROM into your CD ROM drive 2 Wait for the installation utility to start automatically If necessary run SETUP EXE from the root directory of the HP Jetdirect CD ROM 3 Select Documentation Then select your HP Jetdirect product and browse to the desired documents 4 Click your print server model then click on the document that you want to view For Adobe Acrobat format pdf docum...

Page 21: ...irectly from the DOCS directory on the CD ROM For Adobe Acrobat format pdf documents the Adobe Acrobat Reader for your system must be installed and available on your system If you have difficulty viewing pdf documents upgrade to the latest released version of Acrobat Reader available from Adobe Systems Incorporated ...

Page 22: ...Configuration page messages refer to the applicable HP Jetdirect Administrator s Guide located on the HP Jetdirect CD ROM 10 100Base TX Link Configuration HP Jetdirect 10 100Base TX print servers support 10 or 100 Mbps network link speeds using full duplex or half duplex transmission channels By default the print server will attempt to autonegotiate its link operation with the network When connect...

Page 23: ...a BootP or DHCP server Link Speed LEDs The HP Jetdirect print server provides 2 light emitting diodes LEDs near the RJ 45 connector These LEDs indicate the operating link speed 10 Mbps or 100 Mbps of the print server Link Troubleshooting If the HP Jetdirect print server does not successfully connect to the network both link speed LEDs 10 and 100 will be off a LOSS OF CARRIER ERROR will be indicate...

Page 24: ...ase TX Full Duplex operation the port on the network switch must also be set to 100Base TX Full Duplex operation Power cycle the printer to reinitialize the setting On the Jetdirect Configuration Page compare your configuration for the following parameters For other configuration parameters and messages on the Jetdirect Configuration Page refer to the applicable HP Jetdirect Administrator s Guide ...

Page 25: ...m go support and search for document file hpj02300 html CAUTION A cold reset restores both your printer and Jetdirect configuration to their factory default values Controlling Network Protocols The HP Jetdirect print server can simultaneously support multiple network communication protocols This allows network computers that may be using different protocols to communicate with the same printer Eac...

Page 26: ...ed protocols for example IPX SPX and TCP IP provide better control over who prints to the printer by eliminating users from other networks who might accidentally route print jobs to this printer eliminate unnecessary information on the Jetdirect Configuration Page which displays status information for all enabled protocols display protocol specific error conditions on the printer s control panel f...

Page 27: ...nstead each computer is configured to send print jobs to the printer directly Figure A 1 Basic Network Printing Configurations Client server printing is typically used in medium to large networks where dedicated servers are used to manage printing needs of many users Client server networks use network operating systems NOS such as Novell NetWare and Microsoft Windows NT 2000 Server Peer to peer pr...

Page 28: ...otocols Network Addresses Each device such as a printer on a network must be identified by a unique address Networks with devices that have the same address will cause communication failures If your network is small preventing duplicate addresses is relatively easy But for large networks a significant effort must be made to prevent duplicate addresses Network addresses are typically stored on the ...

Page 29: ...and other required parameters The HP Jetdirect CD ROM contains software to quickly set up your printer for the network environments summarized below Table A 1 Using HP Jetdirect CD ROM Software Network System HP Jetdirect CD ROM Software Microsoft networks IP or IPX Windows 98 Me NT 4 0 2000 XP Server 2003 See Figure A 2 Run the printer installation wizard on each system that will print directly t...

Page 30: ...set up the appropriate queues on the NetWare server and Jetdirect print server UNIX networks IP HP UX Sun Solaris Use the HP Jetdirect Printer Installer for UNIX see the documentation and release notes on the HP Jetdirect CD ROM Table A 1 Using HP Jetdirect CD ROM Software Network System HP Jetdirect CD ROM Software Peer to Peer Printing Use the printer installation wizard on each system that prin...

Page 31: ...mbedded HP Jetdirect services LPD printing TCP port 515 IPP printing TCP port 631 FTP printing TCP ports 20 21 Raw IP printing HP proprietary TCP ports 9100 9101 9102 HP network printing setup software HP Install Network Printer Wizard Windows HP Jetdirect Printer Installer for UNIX HP LaserJet Utility for Macintosh HP Internet Printer Connection software Windows HP IP IPX Printer Gateway Novell N...

Page 32: ...aris SPARCsystems only RedHat Linux SuSE Linux MPE iX Operating systems that support LPR LPD line printer daemon Operating systems that support FTP File Transfer Protocol printing Internet printing over IPP Internet Printing Protocol Windows NT 4 0 Windows 2000 IPX SPX and compatible Novell NetWare Microsoft Windows 98 Me NT 2000 XP 32 Direct Mode Server 2003 EtherTalk AppleTalk Mac OS DLC LLC Mic...

Page 33: ... Queue Server mode only using the following systems Windows 98 Me Windows NT 4 0 2000 XP Server 2003 A simple printer installation tool to Install a single network printer on a peer to peer or client server network On newer HP printers this wizard is typically integrated with printer system software Runs from CD ROM Installable version that runs from system disk may be downloaded from HP s Online ...

Page 34: ...ement of HP Jetdirect connected print servers non HP printers that support the standard MIBs and printers with embedded web servers Alerts and consumables management Remote firmware upgrades for HP Jetdirect print servers Asset tracking and utilization analysis HP Internet Printer Connection Supported Networks TCP IP Windows NT 4 0 2000 Intel Print path configuration between your system and an HP ...

Page 35: ...ices NDPS Allows automatic discovery and installation of HP Jetdirect connected printers into NDPS via IPX Frees up user licenses Allows disabling of SAPs to reduce network traffic For IPX printing requires HP Jetdirect firmware version X 03 06 or later HP LaserJet Utility for Mac OS Supported Networks AppleTalk Mac OS 9 x X 10 x Classic Mode Configuration and management of HP Jetdirect connected ...

Page 36: ...cessed from the printer s control panel The keystrokes to access this menu depend on the printer Refer to the printer manuals for more information The HP Jetdirect internal print servers support the following printer control panels Classic Control Panel display withmenu and parameter selection buttons Graphical Control Panel display with navigation and numeric keypads available on newer HP LaserJe...

Page 37: ...rol panel display an asterisk is used to identify the selected value Table C 1 EIO Classic Control Panel Menu 1 of 3 Menu Item Description CFG NETWORK Selects whether or not you want to access the Jetdirect menu NO default Bypass the HP Jetdirect menu YES Access the HP Jetdirect menu You must change this to YES each time you want to access the menu TCP IP IPX SPX DLC LLC ATALK ETALK Identifies whe...

Page 38: ...e AUTO IP YES will configure a link local address In these cases manual configuration is turned off If you specify BOOTP NO DHCP NO you can choose AUTO IP YES to have a link local address 169 254 x x assigned automatically If BOOTP DHCP and AUTO IP are disabled you can manually set the following TCP IP parameters from the control panel Each byte of the IP address IP Subnet Mask SM Syslog Server LG...

Page 39: ...ult The print server will automatically configure itself to match the network s link speed and communication mode If it fails 100T HALF is set 10T HALF 10 Mbps half duplex operation 10T FULL 10 Mbps full duplex operation 100T HALF 100 Mbps half duplex operation 100T FULL 100 Mbps full duplex operation WEB For configuration management specify whether the embedded Web server will accept communicatio...

Page 40: ...nu items For a description of menu items and options see Table C 2 Table C 2 EIO Graphical Control Panel Menu 1 of 5 Menu Item Options Description of settings TCP IP ENABLE ON Enable the TCP IP protocol OFF Disable the TCP IP protocol HOST NAME Specifies an alphanumeric string up to 32 characters used to identify the device This name is listed on the Jetdirect configuration page The default host n...

Page 41: ... An address in the form 169 254 x x will be automatically assigned MANUAL Use the Manual Settings option to configure TCP IP parameters DHCP RELEASE This menu appears if CONFIG METHOD was set to DHCP and a DHCP lease for the print server exists NO default ThecurrentDHCPlease is saved YES The current DHCP lease along with the leased IP address are released DHCP RENEW This menu appears if CONFIG MET...

Page 42: ...works IDLE TIMEOUT The time period in seconds after which an idle TCP print data connection is closed default is 270 seconds 0 disables the timeout DEFAULT IP Specify the IP address to default to when the print server is unable to obtain an IP address from the network during a forced TCP IP reconfiguration for example when manually configured to use BOOTP or DHCP AUTO IP A link local IP address 16...

Page 43: ...ration management specify whether the embedded Web server will accept communications using HTTPS Secure HTTP only or both HTTP and HTTPS HTTPS REQUIRED For secure encrypted communications only HTTPS access is accepted The print server will appear as a secure site HTTPS OPTIONAL Access using either HTTP or HTTPS is permitted RESET SECURITY Specify whether the current security settings on the print ...

Page 44: ... AUTO default The print server will automatically configure itself to match the network s link speed and communication mode If it fails 100T HALF is set 10T HALF 10 Mbps half duplex operation 10T FULL 10 Mbps full duplex operation 100T HALF 100 Mbps half duplex operation 100T FULL 100 Mbps full duplex operation Table C 2 EIO Graphical Control Panel Menu 5 of 5 Menu Item Options Description of sett...

Page 45: ...nvironmental HP J7934A 620n HP J6057A 615n Ethernet Fast Ethernet IEEE 802 3 and IEEE 802 3u 10 100Base TX RJ 45 1 25 A maximum 3 3 V nominal Operating Non Operating Temperature 0 C to 55 C 32 F to 131 F 40 C to 70 C 40 F to 158 F Relative Humidity non condensing 15 to 95 at 40 C 104 F 15 to 90 at 65 C 149 F Maximum altitude 4 6 km 15 000 ft 4 6 km 15 000 ft ...

Page 46: ... to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause interference to radio communications Installing this e...

Page 47: ... user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help European Community When...

Page 48: ...998 CISPR 22 1997 Class B GB 9254 1988 EN 55024 1998 EN61000 3 2 1995 IEC 61000 3 2 1995 A14 EN61000 3 3 1995 IEC 61000 3 3 1994 FCC Title 47 CFR Part 15 Class B J6057A is Class A Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly This product was tested in a ty...

Page 49: ...s equipment complies with Canadian EMC Class B requirements J6057A Only This equipment complies with Canadian EMC Class A requirements VCCI Japan J7934A Class B J6057A Class A RRL Statement Korea J7934A Class B J6057A Class A This equipment complies with Australian EMC requirements ...

Page 50: ...Specifications and Regulatory Statements 50 ENWW Taiwan Class A J6057A Chinese Safety Statement ...

Page 51: ...nty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance 6 TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND N...

Page 52: ... calling please have the following information ready HP Jetdirect product you are calling about Model number of the product Serial number of the product Complete description of the problem Proof of purchase of your product Your shipping address The HP support representative will help you with troubleshooting and advise you on warranty service Service Billing Out of Warranty When ordering a replace...

Page 53: ...a week Firmware Upgrades Hewlett Packard offers downloadable electronic upgrades for HP Jetdirect print servers with internal Flash memory The electronic upgrades may be installed using several tools including File Transfer Protocol FTP the embedded Web server and HP Jetdirect Download Manager Windows or HP Web Jetadmin software Firmware upgrade files and software tools are available from the Worl...

Page 54: ...umbers listed may not be toll free Telephone fees are the responsibility of the caller Rates may vary Contact your local telephone company for current rates Table F 1 Support Telephone Numbers 1 of 2 Australia 03 8877 8000 Korea Republic of 82 2 3270 0700 Austria 43 0 810 00 6080 Malaysia 1 800 805 405 Belgium Dutch 32 0 2 626 8806 Mexico 01 800 472 6684 Belgium French 32 0 2 626 8807 Netherlands ...

Page 55: ... 36 0 1 382 1111 Switzerland 41 0 848 80 11 11 German India 011 6388000 Taiwan 886 2 2717 0055 Indonesia 62 21 350 3408 Thailand 66 2 353 9000 Ireland 353 0 1 662 5525 Turkey 90 216 579 71 71 Israel 972 0 9 8304848 United Kingdom 0870 842 2339 Italy 39 0 2 264 10350 USA 800 474 6836 Japan 0570 000 510 Vietnam 84 8 823 4530 For other countries regions contact your reseller 1 For Germany contact you...

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