Parts and materials
HP will provide HP-supported replacement parts and materials necessary to maintain the covered
hardware product in operating condition, including parts and materials for available and recommended
engineering improvements. Supplies and consumable parts will not be provided as part of this service;
standard warranty terms and conditions apply. Parts and components that have exceeded their maximum
supported lifetime and/or the maximum usage limitations as set forth in the manufacturer's operating
manual or the technical product data sheet will not be provided, repaired or replaced as part of this service.
Warranty / Service
Coverage
For ProLiant servers and storage systems, this service covers HP-branded hardware options qualified for
the server, purchased at the same time or afterward, internal to the enclosure, as well as external
monitors up to 22" and tower UPS products; these items will be covered at the same service level and for
the same coverage period as the server unless the maximum supported lifetime and/or the maximum
usage limitation has been exceeded. Coverage of the UPS battery is not included; standard warranty terms
and conditions apply.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by HP due to malfunction. It does not apply to any exchange of Disk or SSD/Flash Drives that have
not failed. SSD/Flash Drives that are specified by HP as consumable parts and/or that have exceeded
maximum supported lifetime and/or the maximum usage limit as set forth in the manufacturer's operating
manual or the technical data sheet are not eligible for the defective media retention service feature option.
Subject to:
Maximum supported lifetime: This is a period in years set to equal the warranty for the specific
drive. After this period no further service coverage will be available for the drive. Maximum usage limit:
This is the maximum amount of data that can be written to the drive. Drives that have reached this limit will
not be eligible for services coverage
For more information
To learn more on services for HP ESSN Options, please contact your HP sales representative or HP
Authorized Channel Partner. Or visit:
http://www.hp.com/services/proliant
or
www.hp.com/services/bladesystem
QuickSpecs
HP PCIe IO Accelerators for ProLiant Servers
Service and Support
DA - 13587 Worldwide — Version 25 — November 15, 2013
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