HP 750-114 envy, User Manual

6

System Recovery

System Recovery completely erases and reformats the hard drive, deleting all data files you have

created, and then reinstalls the operating system, programs, and drivers that were installed at the

factory. Therefore, you must manually reinstall any software that was installed after the computer left

the factory.

NOTE:

Always use the System Restore procedure before you use the System Recovery program.

See “Microsoft System Restore,” under 

Software troubleshooting on page 14

.

Some features might not be available on systems that are shipped without a version of Microsoft

Windows.

Choosing a system recovery method

You must choose one of the following methods to perform a system recovery:

●

Recovery Image—Run System Recovery from a recovery image stored on your hard drive. The

recovery image is a file that contains a copy of the original factory-shipped software. To perform

a System Recovery from a recovery image, see 

System recovery from the Windows Start screen

on page 16

NOTE:

The recovery image uses a portion of the hard drive that cannot be used for data

storage.

●

Recovery Media—Run System Recovery from recovery media that you create from files stored

on your hard drive or purchased separately. To create recovery media, see 

Creating recovery

media on page 18

.

System recovery options

You should attempt a system recovery in the following order:

1.

Through the hard drive, from the Windows Start screen.

2.

Through the hard drive, by pressing 

f11

 system startup.

3.

Through recovery media that you create.

4.

Through recovery discs purchased from HP. To purchase recovery discs, go to

http://www.hp.com/go/contactHP

.

System recovery from the Windows Start screen

CAUTION:

System Recovery deletes all data and programs you have created or installed. Back up

any important data to a removable disc or USB flash drive.
If the computer is working and Windows is responding, use these steps to perform a system recovery:

1.

Turn off the computer.

2.

Disconnect all peripheral devices from the computer except the monitor, keyboard, and mouse.

3.

Turn on the computer.

16 Chapter 6   System Recovery