Contents 5
Agent does not install on RH Itanium.......................................................................................................... 87
Attached device communication errors appear............................................................................................ 87
Attached device did not shut down gracefully ............................................................................................. 87
Battery Test did not run ............................................................................................................................ 88
Browser does not display the web interface for an installed management module ............................................ 88
Browser incorrectly displays English or Japanese characters ......................................................................... 88
Certificate error....................................................................................................................................... 89
Email notifications are not received from an HP-UX server............................................................................. 89
Error LED illuminates or flashes.................................................................................................................. 89
Event notification messages do not appear on console screen ....................................................................... 90
Event notifications are not being sent ......................................................................................................... 90
FTP error messages appear when connecting through Linux .......................................................................... 90
Flash update fails over a serial connection.................................................................................................. 90
HP SIM lists a discovered UPS as Unmanaged in the System Type column ...................................................... 90
HPFlash does not install image.bin on a Pentium III ...................................................................................... 91
Initiate Battery Test Command Has Been Sent message not displayed............................................................. 91
Input frequency shows zero ...................................................................................................................... 91
InstallShield error code -6001 appears during setup .................................................................................... 91
Invalid IP address .................................................................................................................................... 92
Links in traps and emails do not work correctly for Linux............................................................................... 92
Linux agent does not execute on Red Hat 5 ................................................................................................ 92
Low battery warning is displayed .............................................................................................................. 92
Manual Load Dumped alarm not working................................................................................................... 92
Messages from the Messenger Service are not displayed in Japanese ............................................................ 92
Network attached UPS not discovered ....................................................................................................... 92
No power .............................................................................................................................................. 93
Non-admin users cannot log in through telnet.............................................................................................. 93
On battery alarm .................................................................................................................................... 93
On boost alarm....................................................................................................................................... 93
On buck alarm ....................................................................................................................................... 93
Operating system firewall prevents management module functionality ............................................................ 93
Overload alarm ...................................................................................................................................... 93
Receiving a security error ......................................................................................................................... 94
Redundant status error displays on the Attached Devices screen for a nonredundant configuration..................... 94
Redundant UPS status .............................................................................................................................. 94
SLES 10 agent does not autostart after power fail or reboot.......................................................................... 95
Servers running Windows® Server 2003 do not restart................................................................................ 95
Shutdowns not functioning when Any Server is configured in a redundant configuration................................... 95
Silent install did not execute successfully..................................................................................................... 95
Task Bar menu does not clear ................................................................................................................... 96
UPS Power Protection Agent does not display a shutdown warning message in SLES operating systems.............. 96
Unable to discover a UPS......................................................................................................................... 96
Unable to edit devices using telnet............................................................................................................. 96
Unable to locate the .INI files for a silent install ........................................................................................... 96
Unable to obtain a valid network address error message displays ................................................................. 97
Unable to reboot the machine ................................................................................................................... 97
Unable to set event delays using telnet ....................................................................................................... 97
Unable to start the HP UPS Power Protection Agent for Linux ......................................................................... 97
Unexpected problems occur with the web interface and Service menu ........................................................... 98
Utility alarm............................................................................................................................................ 98
When resetting or powering on the management module, the browser does not display the web interface ......... 98
Technical support........................................................................................................................ 99
Before you contact HP.............................................................................................................................. 99
