Repa
iring
Sof
tware
Pro
ble
ms
23
Microsoft System Restore
Microsoft W
ind
ows
Vista
inclu
des
a feature
that
enables
you to re
store
your
compute
r co
nfig
uratio
n to
that of a previ
ous
time whe
n th
e curr
ent softw
are
problem did not exist. The feat
ure does this by creating
a
restore poi
nt
w
here
it reco
rds the co
mputer
se
ttings
at that time and
da
te.
When a
new program is install
ed,
the operating
system automatically creates a
restore point before
it
adds the new software.
You ca
n also set restore
points
manually.
If you exp
erience a
problem that you think may
be due
to softwa
re on your computer
, use System
Restore to
return
the computer to a
previous restore point.
To star
t a System Restore:
1
Clos
e all open
prog
rams.
2
Click
the
Windows V
ista
start bu
tton
,
All
Pro
grams
, and the
n click
Accessories
.
3
Choose
System T
ool
s
,
System Res
tore
, and
then click
Next
.
4
Follow the
o
nscre
en instructions
.
To manuall
y add restore points:
1
Clos
e all open
prog
rams.
2
Click
the
Windows V
ista
start bu
tton
, and
then
Contro
l Panel
.
3
Click
System a
nd Mai
ntena
nce
, and then
System
.
4
Click
System p
rotec
tion
.
5
Und
er
Automatic Restore Po
ints
, selec
t the
disk for
which you
want to create a restor
e point.
6
Click
Create
.
7
Follow the
o
nscre
en instructions
.
For more inform
ation about software restore points:
1
Click the
Window
s Vista
start button
, and
then cl
ick
Help
and Su
ppor
t
.
2
Typ
e
system re
store
in the Search box, and
then
click
Searc
h
.
Softwa
re Pr
og
ram and
Hardware Driver Reinstallation
If an indiv
idual factor
y-install
ed software program
or
hardware driver is damaged, you ca
n reinstall it by
using the Recove
ry Manage
r pr
ogram (sel
ect
modelsonly).
Before you uninstall a program, be sure
you have a
way to reinstall it. Check that it is still available
from
where yo
u initially installed it (fo
r example,
discs o
r the
Internet). Or check that
the pr
ogram
is
in the list of
programs you can
rein
stall from the Recover
y
Manager.
To check the
list of insta
llable programs
in th
e Recovery
Manager:
1
Click the
Window
s Vista
start button
,
AllP
ro
grams
,
PC Help & Tools
, and then
click
Recove
ry
Manage
r
.
2
Click
Advan
ced
Optio
ns
,
Reins
tal
l
softwa
re pr
ogram
s tha
t c
am
e w
ith your
comp
uter
, and then
click
Next
.
3
Click
Next
at the W
elco
me sc
reen.
A list
of prog
rams opens.
Check wh
ether your
program is there.
NOTE:
Always u
se this
Sys
tem Res
tore
procedu
re
befor
e you
use the
Sys
tem Rec
ove
ry
prog
ram.
NOTE:
Do not use the
Recover
y Manager
progra
m to
reinstall software programs that
came on CDs or
DVDs
inclu
ded i
n the c
ompu
ter
box.
Re
install thes
e pr
ograms
directly from the C
Ds
or DVDs.
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