HP A6700f - Pavilion - 4 GB RAM, Support Manual

5

THIS LIMITATION OF LIABILITY APPLIES WHETHER 
DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER 
THIS LIMITED WARRANTY OR AS A TORT CLAIM 
(INCLUDING NEGLIGENCE AND STRICT PRODUCT 
LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM. 
THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR 
AMENDED BY ANY PERSON. THIS LIMITATION OF 
LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED 
HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE 
POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION 
OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS 
FOR PERSONAL INJURY. 

THIS LIMITED WARRANTY GIVES YOU SPECIFIC 
LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS 
THAT MAY VARY FROM STATE TO STATE OR FROM 
COUNTRY/REGION TO COUNTRY/REGION. YOU ARE 
ADVISED TO CONSULT APPLICABLE STATE OR 
COUNTRY/REGION LAWS FOR A FULL DETERMINATION 
OF YOUR RIGHTS. 

Limited Warranty Period 

The Limited Warranty Period for an HP Hardware Product 
is a specified, fixed period commencing on the date of 
purchase. The date on your sales receipt is the date of 
purchase unless HP or your reseller informs you otherwise 
in writing. 

Types of Warranty Service 

To enable HP to provide the best possible support and 
service during the Limited Warranty Period, you may be 
directed by HP to verify configurations, load most recent 
firmware, install software patches, run HP diagnostics tests, 
or use HP remote support solutions where applicable. 

HP strongly encourages you to accept the use of or to 
employ available support technologies provided by HP. 
If you choose not to deploy available remote support 
capabilities, you may incur additional costs due to increased 
support resource requirements. Listed below are the types of 
warranty support service that may be applicable to the 
HP Hardware Product you have purchased. 

Customer Self Repair Warranty 
Service 

In countries/regions where it is available, your HP Limited 
Warranty may include a customer self repair warranty 
service. If applicable, HP will determine in its sole discretion 
that customer self repair is the appropriate method of 
warranty service. If so, HP will ship approved replacement 
parts directly to you to fulfill your HP Hardware Product 
warranty service. This will save considerable repair time. 
After you contact the HP Technical Support Center and the 
fault diagnosis identifies that the problem can be fixed using 
one of these parts, a replaceable part can be sent directly to 
you. Once the part arrives, replace the defective part 
pursuant to the provided instructions and documentation. If 
further assistance is required, call the HP Technical Support 
Center, and a technician will assist you over the phone. In 
cases where the replacement part must be returned to HP, 
you must ship the defective part back to HP within a defined 
period of time, normally thirty (30) days. The defective part 
must be returned with the associated documentation in the 
provided shipping material. Failure to return the defective 
product may result in HP billing you for the replacement. 
With a customer self repair, HP will pay all shipping and 
part return costs and determine the courier/carrier to be 
used. If customer self repair applies to you, please refer to 
your specific HP Hardware Product announcement. You can 
also obtain information on this warranty service on the 
HP Web site at: 

http://www.hp.com/support 

Pickup and Return Warranty 
Service 

Your HP Limited Warranty may include a pickup and return 
warranty service. Under the terms of pickup and return 
service, HP will pick up the defective unit from your location, 
repair it, and return it back to your location. HP will incur all 
repair, logistics, and insurance costs in this process. 

Carry-in Warranty Service 

Under the terms of carry-in service, you will be required to 
deliver your HP Hardware Product to an authorized service 
location for warranty repair. You must prepay any shipping 
charges, taxes, or duties associated with transportation of 
the product to and from the service location. In addition, 
you are responsible for insuring any product shipped or 
returned to an authorized service location and assume risk 
of loss during shipping.