Chapter 5
Troubleshooting
57
Is the controller back panel Fault/Service
Required LED amber?
Are both drive module LEDs, Online/Activity, and
Fault/UID LEDs off?
Answer
Possible Reasons
Actions
No
System functioning properly.
No action required.
Yes
(blinking)
One of the following errors
occurred:
• Hardware-controlled power-
up error
• Cache flush error
• Cache self-refresh error
• Restart this controller from the
other controller using SMU or the
CLI.
• Remove the controller and reinsert
it.
• Contact an authorized service
provider for assistance.
• Replace the controller.
Yes
An enclosure-level fault
occurred.
If installing a controller FRU,
the module has not gone online
and likely failed its self-test.
• Check the event log for specific
information regarding the fault.
• Isolate the fault.
• Contact an authorized service
provider for assistance.
• If installing a controller FRU,
restart the controller and check the
event log for errors.
Answer
Possible Reasons
Actions
Yes
• There is no power.
• The drive is offline.
• The drive is not configured.
• Check that the drive is fully
inserted and latched in place, and
that the enclosure is powered on.
Summary of Contents for AA988A - Modular Smart Array Storage Controller SCSI
Page 24: ...24 HP StorageWorks 2012sa Modular Smart Array user guide May 2008 ...
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Page 83: ...Appendix B Regulatory Compliance and Safety 83 Japanese Notice Korean Notices ...
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