HP AdvanceStack 100VG, Installation Manual

HP FIRST Fax Retrieval Service

HP FIRST is an automated fax retrieval service that is available 24 hours a
day, seven days a week. HP FIRST provides information on the following
topics:

Product information

Troubleshooting instructions

Technical reviews and articles

Configuration information

To access HP FIRST, dial one of the following phone numbers:

Location

Phone Number

U.S. and Canada Only 

Dial 1 (800) 333-1917 with
your fax machine or
touch-tone phone and
press 1.

Outside the U.S. and
Canada 

Dial 1 (208) 344-4809 from
your fax machine and
press 9.

To receive a list of currently available documents, enter document number
19941. The information you requested will be sent to you by return fax. 

Additional HP Support Services

In addition to the above services, you can purchase various HP telephone
support services which provide you expert HP technical assistance:

Network Phone-In Support provides you support at an hourly rate. In the
USA, call 1-800-790-5544. In other countries, please contact your local HP
Response Center to see if this service is available in your country.

HP SupportPack Comprehensive Network Support provides complete
problem resolution for medium to large interconnected local and wide
area networks. Contact your HP Authorized Reseller or the nearest HP
Sales and Support Office for more information.

CompuServe:

Go to the hp service
Select HP Systems, etc
Select Networking Products
Download the file named J3100.exe

Network Phone-In
Support (Hourly):

1-800-790-5544

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