Software Technical Support
HP provides software technical support for HP Software, HP pre-installed third-party software and
third-party software purchased from HP and is available through electronic media and telephone, for
30 days from date of purchase.
Contacting HP
If you need warranty or technical support during the warranty support period, you can locate the
HP Support location nearest you at:
http://www.hp.com/support
When you contact HP or an authorized HP service provider, please have available the product model
name and model number, the applicable error messages, and the type of operating system.
HP Customer Care Online
Visit the HP Customer Care Support Web site at
http://www.hp.com/support
for up-to-date
information 24 hours a day, seven days a week. You’ll find troubleshooting documents, maintenance and
efficiency tips, and ideas for using your product.
Where is my User’s Guide?
The User’s Guide is on the Media Drive.
1
Click the
Windows
Start Button
®
on the taskbar, click
Computer
, and then double-click the
HP Media Drive
icon.
2
Open the
PMD
folder.
3
Double-click the
HPDI.exe
.
4
When prompted, save the User’s Guide to your computer.
Obtaining Hardware Warranty Repair Service
To obtain hardware warranty service, call Customer Care or a participating authorized HP Personal
Computer Repair Center at one of the numbers listed below.
Summary of Contents for AU183AA - 2TB Personal Media Drive
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