38
Fixing Problems and Getting Support
Questions & Answers
Questions & Answers
My HP Brio PC Doesn’t seem to Work...
I get a non-
system disk
message. What is
this?
Your computer is trying to start up from a floppy disk that
doesn’t contain the correct startup software. Remove the
disk from the floppy disk drive when the indicator light on
the drive is off, then restart your computer by pressing the
CTRL + ALT + DEL
keys together.
My PC does not
respond. How
can I restart it?
• First try pressing the
CTRL + ALT + DEL
keys together. A
window will display the list of applications currently run-
ning. One of these applications may be marked as not
responding. Select the application and click
End Task
.
Restart your computer by clicking
Shut Down
from the
Start menu, then clicking
Restart the computer?
• If this does not work, hold down the on/off button on the
front of your HP Brio PC for 4 seconds; this shuts off the
machine completely. Then turn your HP Brio PC on again.
My PC keeps
locking up. What
can I do?
Run the HP diagnostics tool from the HP Brio Center (click
on
Fix Problems and Get Support
). If the problem persists,
try removing any added memory. Non-HP memory may not
be compatible with your computer. Remove any additional
expansion cards in your computer to see if this resolves the
problem.
guide.bk Page 38 Tuesday, April 7, 1998 3:33 PM